5 Route de Galice, 13090 Aix-en-Provence, France
#27 of 45 hotels in Aix-en-Provence
Guests' ChoiceBased on 338 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
7.6
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 1 April 2024
Marcela
SpainIt doesn’t have a gym
Close to the centre, supermarket and cafeterias, it has a small refrigerator and a kettel including tea or coffee what is really good. Bed is really confortable and the room perfect. I only missed a gym in the hotel or something close where I can go by day.
Stayed in February 2024
Reviewed: 25 March 2024
Abrar
PakistanThe breakfast was very basic with very few option for a vegetarian. I could not eat anything except for scrambled egg. The location was quite far from the centre.
A good size room with all basic facilities including iron and coffee maker. The bed was king size and really comfy.
Stayed in February 2024
Reviewed: 14 March 2024
Jerrydokos
GreeceReception staff, made nasty comments about my nationality
Clean, comfortable, good location
Stayed in March 2024
Reviewed: 26 January 2024
Lynn
United KingdomParking very tight in garage
Comfortable room, location, staff very welcoming
Stayed in January 2024
Reviewed: 15 November 2023
Olicika1
FranceThe towels were dirty. The heat system wasn’t working.
The person at the reception gave me a heater.
Stayed in November 2023
Reviewed: 2 November 2023
Maria
ItalyYogurt was old, expired. Staff should control better all food before put it out in breakfast.
Everything in the standard for a work trip. Internet should be better. Breakfast is very good with good coffee and pastry. Not fresh Orange juice. Few fruits. Good parking both out and inside the hotel.
Stayed in October 2023
Reviewed: 2 November 2023
Ann
United StatesPoor lighting in the room; suggest they add floor lamps. Rooms not sound proofed. Guests next to us were yelling and fighting for hours.
Comfortable bed; 15 minute walk to Old Town; nice bakery nearby for quick and cheap breakfast
Stayed in October 2023
Reviewed: 18 October 2023
Nicola
United KingdomEverywhere, including our room, seemed rather dark, even with the lights on
Lovely sized room and good bathroom. Reception staff very friendly.
Stayed in October 2023
Reviewed: 8 October 2023
Carol
United KingdomBreakfast wasn’t replenished quickly… ran out of eggs and sausages …we had to ask as did others …and no glasses for juice … the hotel is a little bit difficult to locate as it’s beside a car showroom but you have to turn the corner before you see the hotel ..
Staff great…bar really nice ..the hotel is modern and clean ..breakfast was good continental selection and hot eggs and bacon
Stayed in October 2023
Reviewed: 8 October 2023
Tamar
BelgiumAbsence de restaurant
Gentillesse du personnel
Stayed in October 2023
Reviewed: 6 October 2023
Susan
United StatesNothing
Very comfortable and clean.
Stayed in October 2023
Reviewed: 2 October 2023
Tomas
United StatesVery uncomfortable bathtub. Weekend night staff very unfamiliar with resolution of unexpected events. She did not know what to do and did not want to call her manager because it was Saturday evening (7:00pm). Please train staff on your policies to assure better service.
In general OK.
Stayed in September 2023
Reviewed: 30 September 2023
Raymonde
BelgiumAll ok
Good location and good service
Stayed in September 2023
Reviewed: 29 September 2023
David
United KingdomPool surrounded in shade mid to late afternoon due to its location with the hotel building around it. Breakfast a bit pricey at €21 each.
Friendly staff, nice and clean, good location
Stayed in September 2023
Reviewed: 23 September 2023
David
United KingdomNo restaurant. Poor view from room 103 which was a bit small for the price.
Staff. Good bed.
Stayed in September 2023
Reviewed: 18 September 2023
Nick
New ZealandAir con would switch off randomly.
Location. Easy 10 minute walk to the many restaurants
Stayed in September 2023
Reviewed: 14 September 2023
Sheila
AustraliaPay for parking and 20 minute walk to town although this was good to walk off our dinner !
Nice big room efficient staff and good breakfast
Stayed in September 2023
Reviewed: 11 September 2023
Sandra
United KingdomRoom wasn’t ready so we had to wait more than two hours to get into it although we had been warned it wouldn’t be ready till 4 pm but it seemed a long time to wait.
All went okay checking in etc
Stayed in September 2023
Reviewed: 9 September 2023
Arnaud
GermanyLocation of hotel, would have thought with name ' centre ville' would have been a bit nearer to old Aix city, A lot of car dealers around making it difficult to walk around. But still only 15min walking distance and
Very nice staff_ Loved the decoration with nice arts Nice and well_maintained swimming pool_ Very nice breakfast
Stayed in September 2023
Reviewed: 29 August 2023
Adrian
FranceShame there was no restauration in the evening. Pizza delivery is available but we didn’t really fancy that. A few extra coffee and milk capsules would have appreciated 😊
Room was clean and comfortable. Staff were friendly and helpful. Pool area seemed nice but unfortunately the weather a little too cold for us to take advantage of it.
Stayed in August 2023
Reviewed: 27 August 2023
Marta
PolandVery nice comfortable room with a huge king bed, wonderful kind helpful receptionist, great pool area to relax after a day of walking in the Provençal sun. Easy 15min walk to the city center. Very much recommend!!
Stayed in August 2023
Reviewed: 25 August 2023
Angela
United KingdomSlightly too far out of town.
Clean and comfortable, loved the shower room
Stayed in August 2023
Reviewed: 31 July 2023
Nico
AustraliaAir con wasn’t working very well.
Stayed in July 2023
Reviewed: 27 July 2023
Kevin
Germanyparking is costly and parking lots tight
Stayed in May 2023
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