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Reviews of Best Western Hôtel De France 3 stars

47 Place du Général De Gaulle, 37500 Chinon, France

#16 of 22 hotels in Chinon

Guests' Choice

Review score

Based on 277 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 - 75

  • Reviewed: 18 September 2018

    9.2
    Comfortable and clean room, decent breakfast and excellent...
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    No hotel parking, had to use public park (payable) bt only a shor distance away.

    Comfortable and clean room, decent breakfast and excellent value for money

    Stayed in August 2018

  • Reviewed: 14 September 2018

    9.2
    Wonderful stay, great location!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Anthony at the front desk was so nice. Location is great. Literally at the base of the Castle Chinon and just at the elevator that will take you up to the castle itself. Also on a little square with restaurants for evening dining. Parking is close around the corner. Hotel is an old 15th century building and wonderful, which means no elevator … but that just made it even more authentic. Shower has water pressure for days! Walk out small balcony overlooking square was nice as well. Room comfortable, clean, and recently renovated. Recommend. Great stay!

    Stayed in September 2018

  • Reviewed: 7 September 2018

    8.5
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The first room we had was extremely small-my husband hit his head on the shower when he got up from the wc-we were moved to a better room (at more expense) - no lifts in hotel so difficult to get cases up and downstairs

    The hotel was in a great position - breakfast was very good - staff were friendly and obliging

    Stayed in September 2018

  • Reviewed: 6 September 2018

    8.3
    Centre of town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    First room offered was too small-my husband hit his head on the shower when going to the toilet - we upgraded (at extra cost) but worth it. No lifts and bath towels more like hand towels

    Centre of town. Parking nearby. Friendly staff. Lovely breakfast. Lovely bathroom

    Stayed in September 2018

  • Reviewed: 30 August 2018

    10
    We stayed at this Hotel before and will do so again its just right for us.
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 3 nights

    We chose the top floor which was fine for me, but, my husband found it hard so next time we will request the first floor.

    Lovely hotel in a very historic location, and the breakfast selection was superb.

    Stayed in August 2018

  • Reviewed: 28 June 2018

    6.7
    Nice location for Chinon. Very close to lots of nice cafe and restaurants, and a Carrefour
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights

    No AC Noisy because facing onto town car park at back There was an event in the square in front one night, and very noisy, but didnt go on too late

    Had booked a room in the hotel - husband and daughter - but was allocated an 'apartment' with own door and balcony attached to the hotel. Had zero contact with hotel staff. Kitchen/sitting, bathroom and bedroom. Was initially dissapointed when I heard we werent in the hotel, but it worked out VERY well. Lovely bathroom, everything very clean. It was very hot, and no air conditioning, which was disappointing. Overall pleased with our stay. It was room 71, which is nice as it has own balcony

    Stayed in June 2018

  • Reviewed: 21 June 2018

    7.5
    Very comfortable and relaxing.
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 2 nights
    • Submitted via mobile

    No lift so we preferred a first floor room which the staff organised for us. The top floor is 65 steps! To much for older guests.

    Friendliness and helpfulness of staff

    Stayed in June 2018

  • Reviewed: 18 June 2018

    7.9
    A comfortable hotel in a great location
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    There were tea and coffee facilities in the room, but with powdered skimmed milk which clotted up. It looked awful so we threw our coffee away. We thought the breakfast was over priced for what it was, but it was convenient before we headed off to the Brocante.

    The location of the hotel is great and we had a comfortable night's stay.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    9.6
    This hotel in Chinon is a must for travellers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms comfortable but modestly understated and small. No decaf coffee at breakfast.

    Perfect location overlooking the town main square in this busy medieval market town. Staff very friendly and helpful. Good breakfast.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    9.6
    Great vacation in Chinon.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    1) The room we stayed is excellent 2) Hotel close to car park and elevators o visit Chinon fortress. 3) Lacation is nice for travelers 4) Decorations in hotel are lovely.Great

    Stayed in May 2018

  • Reviewed: 17 May 2018

    9.2
    Very good option in Chinon
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is quite small and there is no elevator, it was not a problem for us, bit needs to be considered

    Central location close to restaurants, castle view from the room, quiet despite having bars and restaurants just downstairs, classy building

    Stayed in May 2018

  • Reviewed: 21 February 2018

    9.6
    Short, sweet and wonderfully comfortable
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 2 nights

    No lift but only 3 stories high - being 7 months pregnant this was quite breath-taking but the staff help with the luggage.

    Staff are incredible friendly. Shower rooms are perfectly proportioned and newly refurbished and really clean. Loved the quirky décor of the place. Breakfast is continental Just does the job as it needs to!

    Stayed in February 2018

  • Reviewed: 23 October 2017

    7.1
    Central location, easy to get to by car and public car park...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Our room was very small but OK for an overnight stay.

    Central location, easy to get to by car and public car park available just behind the hotel. Room was very clean and modern. Friendly welcome.

    Stayed in October 2017

  • Reviewed: 12 August 2017

    10
    A great pace to spend time en route... we managed a quick visit to the castle and was impressed.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Could have done without the torrential rain?!!!!!!!

    Scrambled egg could have been warmer and bacon a little more crisp but it was a treat to be offered that in frqnceLLL

    Stayed in August 2017

  • Reviewed: 29 May 2017

    9.2
    Great place to stay with good access to the delights of Chinon.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift, so climbing three flights of stairs with heavy baggage was tough at the end of a long cycling day!

    Centre ville situation, proximity to restaurants and places of interest. Small but well appointed room.

    Stayed in May 2017

  • Reviewed: 16 April 2017

    7.5
    Nice hotel in good location in beautiful town
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The WiFi did not work for some of us Breakfast was disappointing because the coffee machine made luke warm coffee and did not have hot enough water to make a decent cup of tea

    The bedrooms were good and the situation was very good

    Stayed in April 2017

  • Reviewed: 2 October 2016

    10
    Absolutely fabulous old style French hotel the room was...
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely fabulous old style French hotel the room was spotlessly clean and every comfy. The breakfast room was also spot on for a 3 star hotel it puts many a 4 star to shame.

    Stayed in September 2016

  • Reviewed: 9 September 2018

    8.8
    Centre of Chinon and fortress view amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Centre of Chinon and fortress view amazing

    Stayed in September 2018

  • Reviewed: 8 September 2018

    10
    Quirky little hotel in great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all was fab

    Great location in busy square with bars and cafes with free parking within a few minutes walk.

    Stayed in September 2018

  • Reviewed: 25 August 2018

    8.3
    Location, room, parking
    • Leisure trip
    • Family with young children
    • King Suite with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was too expensive

    Location, room, parking

    Stayed in August 2018

  • Reviewed: 21 July 2018

    10
    Relaxing and very helpful and friendly staff great location car parking was easy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Steep stairs although staff were helpful in carrying luggage

    Staff were great 👍 and breakfast was plenty

    Stayed in July 2018

  • Reviewed: 21 July 2018

    7.5
    Very good value for room
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 3 nights
    • Submitted via mobile

    Room was quite noisy because of location within hotel ( street noise and seagulls)

    Very good value for room

    Stayed in July 2018

  • Reviewed: 20 July 2018

    9.2
    Reasonable one-night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Be aware: hardly any food available in the whole town after 10pm

    Great location in town

    Stayed in June 2018

  • Reviewed: 17 July 2018

    6.7
    Clean, tidy, air con, friendly staff and good breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean but extremely small

    Clean, tidy, air con, friendly staff and good breakfast

    Stayed in June 2018

  • Reviewed: 17 July 2018

    10
    Central location, great staff, nice clean room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Central location, great staff, nice clean room

    Stayed in July 2018

  • Reviewed: 15 July 2018

    10
    Really great location and lovely staff.
    • Leisure trip
    • People with friends
    • Double Room - Castle View
    • Stayed 1 night
    • Submitted via mobile

    Really great location and lovely staff.

    Stayed in July 2018

  • Reviewed: 29 June 2018

    9.2
    Classic stricture
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 1 night
    • Submitted via mobile

    Classic stricture

    Stayed in June 2018

  • Reviewed: 28 June 2018

    7.1
    The quality of Hotels generally in Chinon is poor > very poor. This one is good compared with other
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights

    Bed extremely uncomfortable - deformed mattress. We were in the junior suite (107)

    Fantastic staff - good breakfast

    Stayed in June 2018

  • Reviewed: 27 June 2018

    8.8
    We had a wonderful time and would return anytime!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    The parking was expensive. If there were less expensive parking within walking distance, I would have liked to know.

    Stayed in June 2018

  • Reviewed: 26 June 2018

    10
    Very Good Hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can’t fault this hotel

    Stayed in June 2018

  • Reviewed: 23 June 2018

    8.3
    nice place to stay and feel the atmosphere of the city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    room a bit small

    great location very friendly and helpful staff

    Stayed in June 2018

  • Reviewed: 14 April 2018

    10
    Amazing
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I am fit, and loved the stairs, but can see how it would be tough for elderly people.

    Loved the apartment! Great view on local square.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    7.9
    Location, private parking
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, private parking

    Stayed in April 2018

  • Reviewed: 9 April 2018

    7.9
    Location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2018

  • Reviewed: 31 March 2018

    9.6
    If you want a quintessentially French hotel in a lovely location then this is it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to fault

    The location and views were fantastic. Breakfast was delicious. The decor is lovely and unusual.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    10
    Great place to stay, ideal location and a really lovely town. We would definitely return again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although free WiFi the connection was not very good

    Staff were extremely helpful and friendly

    Stayed in February 2018

  • Reviewed: 22 October 2017

    5.0
    Chinon was great Hotel was poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room size was miniature Room on 2nd floor with two flights of difficult stairs no help with bags.

    Location

    Stayed in October 2017

  • Reviewed: 19 October 2017

    7.9
    Adequate accommodation brilliantly located in a fairytale village
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very small West facing room.

    Central location, surrounded by good restaurants. Good air conditioning and WiFi.

    Stayed in October 2017

  • Reviewed: 14 October 2017

    6.3
    Mixed feelings
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms, poor bed, no lift

    Clean, helpful staff, location

    Stayed in October 2017

  • Reviewed: 10 September 2017

    9.6
    Excellent breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Excellent breakfast

    Stayed in September 2017

  • Reviewed: 10 September 2017

    8.3
    Building of character
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Building of character

    Stayed in September 2017

  • Reviewed: 7 August 2017

    9.2
    Centre of town
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 1 night
    • Submitted via mobile

    Room small, although larger available at extra cost. Wifi slow

    Great location centre of town, parking close by. Old building with outside terrace.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    8.8
    Good location.
    • Leisure trip
    • Solo traveller
    • Double Room - Castle View
    • Stayed 1 night
    • Submitted via mobile

    Room a little cramped.

    Good location.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.5
    convenient and adequate
    • Leisure trip
    • Couple
    • Double Room - Castle View
    • Stayed 1 night

    small room and flights of stairs, buffet breakfast was below par, ran out of croissants by 9am?

    Very Convenient to restaurants and town centre

    Stayed in June 2017

  • Reviewed: 21 July 2017

    8.8
    Short stay
    • Business trip
    • Solo traveller
    • Double Room - Castle View
    • Stayed 2 nights

    Nothing to mention

    Very kind and welcoming receptionist; nicely renovated room; comfortable bed.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    9.2
    Wonderful will be back in September
    • Business trip
    • Group
    • Suite
    • Stayed 4 nights

    No Lift

    The perfect place to stay when visiting The Loire Valley. Friendly Helpful and we felt very much at home.

    Stayed in May 2017

  • Reviewed: 23 April 2017

    8.8
    The breakfast add-on felt a little expensive
    • Leisure trip
    • Family with young children
    • Double Room - Castle View
    • Stayed 1 night

    The breakfast add-on felt a little expensive

    Stayed in April 2017

  • Reviewed: 11 November 2016

    10
    Great Stay in Chonon
    • Leisure trip
    • Group
    • Double Room - Castle View
    • Stayed 1 night

    We lioked it all

    Location perfect,.facilities excellent, great overnight stay

    Stayed in November 2016

  • Reviewed: 24 October 2016

    10
    Great Hotel. Super Breakfast served up to 12 noon on Sundays!
    • Business trip
    • Solo traveller
    • Double Room - Castle View
    • Stayed 1 night

    Great receptionist...great location...great bed....nice breakfast...lovely stay

    Stayed in October 2016

  • Reviewed: 17 October 2016

    6.7
    Quaint hotel with great location!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Needs updates

    Location!

    Stayed in September 2016

  • Reviewed: 11 October 2016

    8.8
    Great location in the center of town.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location in the center of town. Nice room overlooking the main square

    Stayed in September 2016

  • Reviewed: 24 September 2016

    10
    Beautiful room with a very new bathroom.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Beautiful room with a very new bathroom. Very stylish.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    7.5
    Friendly staff, great location
    • Leisure trip
    • Couple

    We had understood there was private parking and indeed there are signs to their parking - but it doesn't exist. We wish we had known there was no lift. a room on the third floor was tough going for people in their seventies - I should have checked in advance. Hopeless internet connection if you are on the third floor.

    Friendly staff, great location

  • Reviewed: 24 April 2016

    4.2
    The situation was ideal
    • Leisure trip
    • Couple

    We had a standard double room overlooking the square. The room was the smallest, restrictive double room I have ever stayed in. No room to store clothes except for two shelves with no space between them, so we could not unpack for the three night stay. Totally unacceptable. A very poor BWH. We chose this BWH as we have stayed in others which have been excellent. I could go on!

    The situation was ideal

  • Reviewed: 15 October 2015

    8.3
    The central location and the staff.
    • Leisure trip
    • Couple

    Very small room and thin towels that need replacement or at least bleaching.

    The central location and the staff. The young woman at the desk quickly volunteered to carry our bags up the steps.

  • Reviewed: 9 August 2015

    9.6
    The location is perfect.
    • Leisure trip
    • Couple

    Nothing. We hope to return and will book the same hotel.

    The location is perfect. The hotel has recently been refurbished. Directly outside the hotel is an idyllic square with lovely restaurants and bars.

  • Reviewed: 8 August 2015

    9.6
    The location, staff and quaint hotel were excellent.
    • Leisure trip
    • Couple

    The only thing I can thing of that is negative is the bedroom was a little small and only one could walk round the bed at a time.

    The location, staff and quaint hotel were excellent.

  • Reviewed: 4 August 2015

    10
    I always love Best Western - it is always the best option...
    • Leisure trip
    • Solo traveller

    I always love Best Western - it is always the best option among the competitors, it is always clean, new, friendly, always have teapot to prepare coffee and tea, good towels.

  • Reviewed: 19 July 2015

    8.3
    Great location on a square full of restaurants and just off...
    • Leisure trip
    • Couple

    Layout of tables in breakfast room could be better, plenty of space with a bottleneck around the coffee and kitchen - easily solved with a bit of thought!

    Great location on a square full of restaurants and just off the main semi-pedestrianised street. Easy parking nearby, shared with visitors to the chateau (via lifts). A pretty building of quirky stairs and corners. Very welcome aircon (39○C in July!). Good choice at self-serve breakfast.

  • Reviewed: 19 July 2015

    8.8
    Location was excellent
    • Leisure trip
    • Family with older children

    Could be noisy due to its center of town location. Overlooks outdoor cafes. We stayed Wednesday and Thursday Thursday night there was an accordion player playing outside our window until 11:00 and we were exhausted. From sightseeing.

    Location was excellent

  • Reviewed: 27 June 2015

    6.7
    Good locTion
    • Leisure trip
    • Group

    Poor facilities,aircon not working due to building work and temp in high 20s. Bathroom very very small as were beds. Very clean and friendly so shame. Some items had run out at breakfast though we weren't late .

    Good locTion

  • Reviewed: 25 June 2015

    8.5
    Comfortable room with friendly staff and well located for...
    • Leisure trip
    • Couple

    The only letdown was the poor quality of the towels in high quality bathroom strange when bed linens very good.

    Comfortable room with friendly staff and well located for all amenities of Chinon. Parking has to be paid for but not expensive.

  • Reviewed: 7 June 2015

    7.5
    Very good location.
    • Leisure trip
    • Couple

    We were on 2nd floor - no lift and 43 steps. Too much for elderly guests and no offer to help us with baggage. Wifi did not extend to 2nd floor, meaning hotel's claim that whole establishment was covered was untrue. Air conditioning did not work, despite temperature of 31C, until we complained. It was then repaired/activated.

    Very good location. Helpful Portuguese receptionist.

  • Reviewed: 31 May 2015

    9.6
    Well appointed room, courteous and knowledgeable staff in...
    • Leisure trip
    • Couple

    Wi fi didn't work well in our room. Had to be in lobby area for strong enough signal.

    Well appointed room, courteous and knowledgeable staff in the prime location. Free parking on site.

  • Reviewed: 19 May 2015

    9.6
    When you think of Best Western hotels you think of a...
    • Leisure trip
    • Group

    The attached restaurant is not very good so venture further if you are looking for good food. Cafe des Arts on the corner was really great and serves after 9pm as is Au Chapeau Rouge for something more upmarket.

    When you think of Best Western hotels you think of a standard building in the middle of a city where one looks pretty much like the other. This is completely different and was a very welcomed surprise. Lots of character and in a wonderful location in the little square in Chinon. We loved staying here!

  • Reviewed: 28 April 2016

    8.3
    Friendly management and staff.
    • Leisure trip
    • Group

    No hotel bar

    Friendly management and staff. Good breakfasts. Great location

  • Reviewed: 27 April 2016

    10
    We liked location in square, parking good although we had to...
    • Leisure trip
    • Couple

    We liked location in square, parking good although we had to feed metre every 1 1/2hr. Super market across square. Close to chateau.

  • Reviewed: 15 April 2016

    10
    Location
    • Leisure trip
    • Couple

    Nothing

    Location Hotel building - qualoty of accommodation Staff

  • Reviewed: 9 April 2016

    7.5
    Good location on main square and good breakfast included
    • Leisure trip
    • Couple

    Nothing

    Good location on main square and good breakfast included

  • Reviewed: 3 November 2015

    8.8
    Good central location
    • Leisure trip
    • Couple

    Room a little on the small side

    Good central location

  • Reviewed: 1 November 2015

    10
    Superb reception staff.
    • Leisure trip
    • Group

    Superb reception staff. Excellent breakfast. Central location

  • Reviewed: 18 October 2015

    10
    room good, staff friendly, good location for visiting...
    • Leisure trip
    • Couple

    room good, staff friendly, good location for visiting chateaus and restaurants

  • Reviewed: 10 October 2015

    10
    Location, Chinon, Vineyard tours
    • Leisure trip
    • Couple

    Nothing

    Location, Chinon, Vineyard tours

  • Reviewed: 29 September 2015

    8.8
    Very Typical French Hotel overlooking the busy square.
    • Leisure trip
    • Family with older children

    Very Typical French Hotel overlooking the busy square. Enjoyable Stay.

  • Reviewed: 17 September 2015

    10
    Fantastic location
    • Leisure trip
    • Couple

    Fantastic location

There are also 31 reviews without text. These impact the overall review score.

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