Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Novotel Resort & Spa Biarritz Anglet 4 stars

68 avenue d'Espagne, 64600 Anglet, France

#10 of 37 hotels in Anglet

Guests' Choice

Review score

Based on 618 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 58

  • Reviewed: 13 September 2018

    10
    One day recovery stay
    • Solo traveller
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very friendly, attentive staff, who made me feel welcome throughout my stay. Super clean room with a very comfortable bed. Excellent dinner and great breakfast buffet. Beautiful garden and pool area. Perfect water temperature in the pool. Courtesy shuttle to and from airport. - I spent one day at Novotel to sleep off my jet lag before my hike on the Chemin de St.Jacques across the Pyrenees, and found the stay very relaxing. Big thank you to staff!

    Stayed in September 2018

  • Reviewed: 14 August 2018

    4.6
    Uncomfortable, poor room service.
    • Leisure trip
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very small rooms . No bed for Daughter just a very uncomfortable sofa bed ! Food forgotten on order and the same for breakfast. Only 1 small bottle of water in room considering 3 people.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    9.6
    Luxury at affordable prices if you book early!
    • Leisure trip
    • Couple
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 2 nights

    Nothing

    Lovely, comfortable hotel with very friendly reception staff, excellent parking, great pool facilities and comfy loungers and frequent 24 hour bus service running into Biarritz town (10 min journey every 20 mins during day) for one euro.

    Stayed in July 2018

  • Reviewed: 22 July 2018

    5.0
    Great parking but noisy rooms and bad english
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 3 nights

    Staff doesn't speak too great english and don't seem too welcoming to non-french speakers. Not a lot to do with bad weather aside from the spa. Rooms are noisy and quite old compared to the newly renovated reception. There are 3 different versions of the restaurant menu (website, elevator and the restaurant) which sadly differ quite a lot.

    Good breakfast Easy parking

    Stayed in July 2018

  • Reviewed: 29 June 2018

    5.8
    For what we paid it was the most expensive hotel of the 3 available near airport I expected better.
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The sofa bed as terrible. I expected proper bedding for 3 not a saggy old sofa

    We booked a room for 3 and the third bed was a sofa bed. Thin, lumpy and saggy I had a extremely sore back for a week. Curtains were dusty. No milk, one tea bag between 3.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    8.8
    Nice hotel not too far from the highway
    • Leisure trip
    • Couple
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I booked a superior room and was expecting a espresso machine in the room. Seems it is only in the Executive rooms....

    Nice room Nice pool Excellent Breakfast

    Stayed in May 2018

  • Reviewed: 7 May 2018

    8.8
    Please
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Expensive bar and food. Some meal combinations were a little weird; fish, mushrooms and cheese on the same plate was strange.

    Clean, comfortable rooms.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    6.7
    The little details make a difference
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and Sofa Bed (4 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Our room was hot and stuffy. Upon arrival our tub didn’t drain but someone was sent up right away to check this out. The cleaning staff could use customer training and not assume all the guests don’t speak French.

    The front desk staff was excellent.. breakfast was included with the rate and was decent. We utilized the spa facilities and they were truly wonderful. Parking was easy and the grounds appeared quite nice. Loved that we could make tea and had a mini fridge in the room.

    Stayed in April 2018

  • Reviewed: 22 January 2018

    7.9
    Very nice reception, bar and restaurant staff.
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Layout of breakfast buffet - too fragmented. Decor in restaurant, bar was weird but gave us a good laugh - designer gone mad.

    Very nice reception, bar and restaurant staff.

    Stayed in January 2018

  • Reviewed: 24 December 2017

    7.9
    Good hotel for a stop from / to Spain
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 1 night

    Would be nice if the rooms are in the same style as the lobby.

    When arriving the staff at the reception immediately switched to English. We appreciated this very much. Check in was smooth and quick. Breakfast was similar to other Novotel hotels. Enough choice to get the day started. Dinner was also good. There were also some choices with ingredients from the region, certainly recommendable. Parking was not an issue (low season). But can imagine that spots can be tight when it is high season. Rooms are ok. Spacious enough for two persons. Liked the fact that there was a separate toilet.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    10
    Will stay again.
    • Leisure trip
    • Couple
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night

    Just a simple comment "Why play music and TV in the Breakfast room at the same time?" Either the TV or Music not both.

    An excellent breakfast - thank you.

    Stayed in December 2017

  • Reviewed: 2 September 2017

    7.9
    Novotel Hotel accommodated pets, albeit for a daily charge.
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Parking is tight and shared with the other 2 hotels on the site.

    Novotel Hotel accommodated pets, albeit for a daily charge. At the Biarritz hotel, there is a lovely shady park 5 min walk away. The hotel also had a reasonable pool and fitness suite.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    9.6
    Relaxing stay in comfort and peace.
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 3 nights

    Everything was just right.

    Located just minutes from the airport, yet peaceful and quiet, Biarritz is easily accessible from the hotel by car. Despite being situated near to a busy road, the leisure areas are located behind the hotel and are tranquil and relaxing. Fab pool, gorgeous grounds, delicious, varied and plentiful breakfast all make for a great stay.

    Stayed in July 2017

  • Reviewed: 16 June 2017

    6.7
    tappas fantastic restaurant food not!!!
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 1 night

    no nailbiting waiter!!!

    wine to expensive and both half bottles 44€!!! and not realy good! nice waiter in restaurant but!!!!!!!.............................eating all the times his nails and serve direct after a meal brrrrrrrrrrrrrrnot hygnenisch!!

    Stayed in June 2017

  • Reviewed: 17 April 2017

    8.8
    Worth the money - will go again for a weekend
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and Sofa Bed (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    size of the room - too small; but again, for sleeping is good enough.

    personnel, restaurant, spa, pool and value for money. definetly a pit spot if you are road tripping or a weekend in Biarritz where you can enjoy a reasonably priced spa. will definetly go again.

    Stayed in April 2017

  • Reviewed: 6 April 2017

    8.8
    Great stay but pool not available all year, even if heated !
    • Leisure trip
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed (3 Adults)
    • Stayed 2 nights

    In the details of the facilities of the hotel on booking, you have the items Heated pool and Outdoor pool that can make you feel like there is an outdoor AND an indoor pool, but it's in fact the same outdoor pool, so not availaible all year long. Room was too hot in april.

    Excellent breakfast, staff and spa ! Many choice for the breakfast, the choice of cares you can have a the spa is amazing.

    Stayed in April 2017

  • Reviewed: 6 February 2017

    7.5
    everything you can expect from a Novotel, spacious room,...
    • Business trip
    • Solo traveller
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night

    everything you can expect from a Novotel, spacious room, good bed, clean bathroom. good break-fast in new and trendy restaurant- concept. Tapasbar. A good place to spend the night when on businesstrip. free parking in front of hotel.

    Stayed in February 2017

  • Reviewed: 28 November 2016

    8.3
    Good hotel near the airport
    • Business trip
    • Solo traveller
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Slightly expensive.

    Very nice hotel which is currently being renovated. The entrance is now fully newly done and is very elegant. The staff is very pleasant. It's a very calm place to stay.

    Stayed in November 2016

  • Reviewed: 22 September 2016

    4.6
    Not a 4 stars hotel
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Rooms very small, staff rude and don't speak even English. Hotel is on a complete renovation and is a disaster. No elevators cleans or towels in the swimming pool. Very disappointed with company and too expensive for this kind of " airport hotels".

    Swimming pool gardens, parking and lobby. (The brand new part of the hotel )

    Stayed in September 2016

  • Reviewed: 16 September 2018

    7.5
    Better Than Expected.
    • Leisure trip
    • Solo traveller
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night

    For an Airport Hotel it is a lot nicer than your expect. Peaceful friendly and very relaxing.

    Stayed in September 2018

  • Reviewed: 12 September 2018

    7.9
    Parking/ good value for money/ clean/ dinner...
    • Leisure trip
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Breakfest buffet was limited

    Parking/ good value for money/ clean/ dinner package was very good too!

    Stayed in September 2018

  • Reviewed: 5 September 2018

    7.1
    Nice staff and good food
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Just a little out of the way - good job the buses were regular and good value

    Nice staff and good food

    Stayed in August 2018

  • Reviewed: 26 August 2018

    8.8
    Perfect for our group & staff went out of there way to make sure we were comfortable
    • Leisure trip
    • Group
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Smell of first bedroom- use very heavy cleaning fluid

    Staff & facilities

    Stayed in August 2018

  • Reviewed: 20 August 2018

    9.6
    good hotel would stay here again.
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Had interconnecting rooms which was great had nice breakfast in room.

    Stayed in August 2018

  • Reviewed: 14 August 2018

    9.2
    Estancia agradable y bien situado con parking. Comfortable stay and good location with free parking.
    • Leisure trip
    • Group
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed (3 Adults)
    • Stayed 5 nights

    Comfortable beds and good overall facilities, and lovely swimming pool area. Very friendly staff.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    8.3
    Dog friendly, nice pool for the kids, free parking.
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and Sofa Bed (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Dog friendly, nice pool for the kids, free parking.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    8.8
    It would be great to get good fridge in the rooms.
    • Leisure trip
    • Couple
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    It would be great to get good fridge in the rooms. The one now, it does not get cold enough.

    Stayed in July 2018

  • Reviewed: 13 July 2018

    7.9
    Breakfast, swimming pool area
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The checking was 40 minutes late. Room not ready at 15.00

    Breakfast, swimming pool area

    Stayed in July 2018

  • Reviewed: 9 July 2018

    8.3
    Excellent address
    • Leisure trip
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were small and were more 3 stars

    Extreme friendliness of the personnel, clean hotel, good breakfast, nice swimming pool and facilities.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    2.9
    Horrible chemical smell in the room, hair on the bathroom...
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Horrible chemical smell in the room, hair on the bathroom floor, really old stained towel. Staff was totaly useless.

    Stayed in June 2018

  • Reviewed: 23 June 2018

    8.8
    Great night stop
    • Leisure trip
    • Couple
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can put my finger on.

    Bright and modern. Comfortable room. Excellent pool area. Staff were very efficient and helpful. Would stay again.

    Stayed in June 2018

  • Reviewed: 30 March 2018

    7.9
    The Novotel is always a safe bet when you are unsure of...
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The Novotel is always a safe bet when you are unsure of where to stay. They will always be clean, have a restaurant, gym etc

    Stayed in March 2018

  • Reviewed: 7 January 2018

    7.5
    Comfortable
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    They should increase the staff for their spa

    Nice staff. Great spa treatments that my wife took. Good breakfast.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    8.3
    Good hotel to use to discover the region
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights

    Limited food availability after 10pm

    Very good hotel, convenient, comfortable, good value for money

    Stayed in January 2018

  • Reviewed: 15 September 2017

    7.1
    Very good breakfast.
    • Leisure trip
    • Solo traveller
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Was concerned about leaving car in the carpark. Also small spaces & very busy.

    Very good breakfast.

    Stayed in September 2017

  • Reviewed: 8 August 2017

    10
    Couldn't have been more helpful, despite some issues...
    • Business trip
    • Group
    • Superior Room with One Queensize Bed and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Couldn't have been more helpful, despite some issues arround meal time

    Stayed in July 2017

  • Reviewed: 16 July 2017

    7.5
    Great and convinience hotel
    • Family with young children
    • Superior Room with One Queensize Bed and Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Great lobby and service

    Stayed in June 2017

  • Reviewed: 15 July 2017

    10
    Very helpful staff, particularly Kevin and Valarie
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very helpful staff, particularly Kevin and Valarie

    Stayed in July 2017

  • Reviewed: 15 July 2017

    7.5
    Comfy Rooms
    • Leisure trip
    • Couple
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 2 nights

    Courtpaille Food poor

    Well catered for Breakfast. Very helpful Reception

    Stayed in June 2017

  • Reviewed: 6 June 2017

    8.3
    Nice hotel but AC is crap
    • Business trip
    • Group
    • Superior Room with 1 Queensize Bed and a Single Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    AC in room didn't get the room cold enough so I had a broken nights sleep

    Location and general hotel

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 October 2015

    9.6
    Stayed at this hotel some eight times, staff are excellent...
    • Leisure trip
    • Couple

    Nothing;

    Stayed at this hotel some eight times, staff are excellent especially in the restaurant, if in the area always stop at this hotel. Excellent value.

  • Reviewed: 5 October 2015

    9.2
    Staff very pleasant, helpful and available.
    • Business trip
    • Solo traveller

    Reconforting Novotel standard - it's always the same Slightly expensive rate

    Staff very pleasant, helpful and available. Calm and clean rooms. Reconforting Novotel standard - you know what to expect Note: didn't eat/drink/have breakfast at the Hotel

  • Reviewed: 27 September 2015

    4.2
    The configuration of the rooms.
    • Leisure trip
    • Family with older children

    The carpet all over the place (rooms...corridor...) just a disgrace...so dirty that you are afraid to work without shoes...I will remove one star...

    The configuration of the rooms...We requested 2 rooms that communicated because of the kids and what we got was just perfect.

  • Reviewed: 17 September 2015

    9.2
    Comfortable room, everything we needed.
    • Leisure trip
    • Couple

    Very hard to find. No signs on the motorway as to where to turn off. A very built up area making it hard to see where to go.

    Comfortable room, everything we needed. I

  • Reviewed: 31 August 2015

    7.9
    It was convenient to the airport has a pool a very...
    • Leisure trip
    • Couple

    The carpets and general decor apart from a smart lounge and reception area are a bit dowdy and run down. They could benefit from a general upgrading.

    It was convenient to the airport has a pool a very comfortable room and good restaurant facilities. The staff were extremely helpful.

  • Reviewed: 12 July 2015

    7.9
    Really comfy double large bed.
    • Leisure trip
    • Family with older children

    Really comfy double large bed. The pullout beds were of good quality too. The staff were really helpful. If you ask at Biarritz airport they call the hotel to send a free shuttle bus to collect you.

  • Reviewed: 3 January 2015

    7.5
    staff friendliness, very good wifi
    • Leisure trip
    • Couple

    On New years eve the only food available was €90 per person dinner and nothing else, not even a cold sandwich, considering the location it wasn't easy to find anything else near.

    staff friendliness, very good wifi

  • Reviewed: 16 February 2016

    3.3
    Nothing
    • Leisure trip
    • Family with young children

    Everything, espically the poor quality of room service food.

    Nothing

  • Reviewed: 7 November 2015

    8.3
    Comfortable bed and quiet room.
    • Leisure trip
    • Couple

    Comfortable bed and quiet room.

  • Reviewed: 18 October 2015

    6.3
    Dinner v good.
    • Leisure trip
    • Couple

    The bed room very poor. The carpet is very old and requires replacing

    Dinner v good. Dog very happy

  • Reviewed: 17 September 2015

    4.6
    convenient for airport.
    • Leisure trip
    • Solo traveller

    Arrived 11.00pm. No food at all. resentful barman who wanted to go home

    convenient for airport.

  • Reviewed: 19 August 2015

    7.5
    spacious room
    • Leisure trip
    • Couple

    restaurant - menu cart too expensive and too limited

    spacious room

  • Reviewed: 18 August 2015

    7.5
    Relaxed, comfortable hotel.
    • Business trip
    • Solo traveller

    Relaxed, comfortable hotel.

  • Reviewed: 1 August 2015

    8.3
    Check in tres long !
    • Business trip
    • Solo traveller

    Check in tres long !

  • Reviewed: 18 June 2015

    8.3
    Fantastic pool, breakfast and location
    • Leisure trip
    • Couple

    The smell in stairwell and corridors, decor could be updated.

    Fantastic pool, breakfast and location

  • Reviewed: 3 June 2015

    7.5
    Food until very late.
    • Leisure trip
    • Couple

    Food until very late. Breakfast well above average for the menu

  • Reviewed: 19 May 2015

    9.6
    Convenient to motorway plus being dog friendly made it an...
    • Leisure trip
    • Couple

    Convenient to motorway plus being dog friendly made it an ideal stop over en route from southern Spain to Calais

  • Reviewed: 14 April 2015

    10
    Everything
    • Leisure trip
    • Couple

    Everything

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 58

Guests also reviewed these properties: