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Reviews of Best Western Bonneveine Prado 3 stars

Avenue Elsa Triolet, 13008 Marseille, France

#74 of 108 hotels in Marseille

Guests' Choice

Review score

Based on 506 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7

  • Staff

    7.9

  • Value for money

    6.8

  • Free WiFi

    8.2

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Showing 1 - 23

  • Reviewed: 29 August 2018

    7.9
    it's ok for a short stay but overpriced
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights

    a small swimming pool for 2 hotels, with about 10 chairs for more than 200 rooms , lots of very large families with plenty of kids, so don't expect to enjoy the pool . In the "luxury" room, there's one chair for 2 persons...

    good location in quiet surroundings, comfortable room, nice and smiling staff.

    Stayed in August 2018

  • Reviewed: 16 July 2018

    6.3
    fine, nothing more, i expected allot more from this brand
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    not so clean (allot of mosquitos), the 3 persons room is very small and cramped, very small swimming pool and a very bad location (far from beach and center, poor neighborhood), no view or balcony

    the hotel is ok, nothing more, old rooms, small swimming pool, but the location is in a very bad part of the city, i was suggested not to leave things in the car, but fortunately for extra 10 eur there is a underground parking with elevator straight to the hotel

    Stayed in July 2018

  • Reviewed: 6 March 2018

    3.8
    extremely disappointed. even at 70 euro a night it was not worth it
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    no power socket in washroom loud noise outside the rooms from 7 in the morning water spilling out on the bathroom floor from shower attendant at reception very inept at what needs to be done best western has a reputation has a decent standard hotel and this experience was one of my worst ever.

    shower was decent.

    Stayed in March 2018

  • Reviewed: 29 September 2017

    8.8
    Very good, friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning was not strong enough for our liking

    Far from turist area easy access to everything via public transportation and mall across, perfect

    Stayed in September 2017

  • Reviewed: 1 August 2017

    5.0
    Clean hotel but unsuitable for families.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lack of support for a family with kids.

    We have rented a suit with 1 room and a living. The hotel does not have a refrigerator and when we asked for a small one for the kids food we were told that this is not possible for reasons of "cleanliness". Hence we had to leave after two days to find another place.

    Stayed in July 2017

  • Reviewed: 16 March 2017

    6.3
    Shocking bathroom access!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Admittedly one of the cheaper rooms, but the bathroom door should be made to open outwards. As it is now, it is almost impossible to enter unless you are anorexic. Totally unsatisfactory!!!

    Excellent king size bed and good mattress.

    Stayed in March 2017

  • Reviewed: 10 September 2018

    10
    Very comfortable and nice hotel in a wonderful country :)
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Very comfortable and nice hotel in a wonderful country :)

    Stayed in September 2018

  • Reviewed: 1 August 2018

    7.1
    your rugs (common areas and actual rooms) are old and rather...
    • Leisure trip
    • Family with young children
    • Executive Triple Room
    • Stayed 1 night
    • Submitted via mobile

    your rugs (common areas and actual rooms) are old and rather offputting... you should start thinking about replacing them

    Stayed in July 2018

  • Reviewed: 8 May 2018

    8.8
    Location
    • Leisure trip
    • Family with young children
    • Executive Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location View Breakfast

    Stayed in May 2018

  • Reviewed: 31 August 2017

    7.5
    We enjoyed the warmth of the people. Very friendly and exceptional.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Far from centre of Marseille

    Staff were fun and helpful

    Stayed in August 2017

  • Reviewed: 22 August 2017

    8.3
    Loved my time there
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Air conditioning unit issue

    Staff friendliness

    Stayed in August 2017

  • Reviewed: 13 August 2017

    3.8
    Not enough duvet even we've been complained to them.
    • With a pet
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not enough duvet even we've been complained to them.

    Stayed in August 2017

  • Reviewed: 18 April 2017

    9.6
    Very good hotel. Recommand for traveller by car.
    • Leisure trip
    • Group
    • Executive Triple Room
    • Stayed 1 night

    Very well located, beside a commercial center, in a clean, calm and secure district. The reception is very nice.

    Stayed in April 2017

  • Reviewed: 22 February 2017

    6.7
    Good value for money, friendly staff and free wifi
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Received an electric shock from 'live' food containers at buffet breakfast! Not pleasant...

    Good value for money, friendly staff and free wifi

    Stayed in February 2017

  • Reviewed: 5 December 2016

    10
    Would surely suggest this hotel to anything visiting Marseille
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Staff always really nice

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 September 2015

    9.2
    Large rooms, swimming pool and onsite parking (still needs...
    • Leisure trip
    • Family with young children

    Not bad experience but we could have done with more regular bedding change as we stayed for more than a week.

    Large rooms, swimming pool and onsite parking (still needs paying for :). Close to the beach and right across Bonneviene shopping mall.

  • Reviewed: 30 August 2015

    6.7
    Staff were friendly and helpful.
    • Leisure trip
    • Solo traveller

    The pool is tiny. It is a long walk too the beach. The cooked breakfast is poor abbey the continental breakfast is basic and very low on choice.

    Staff were friendly and helpful.

  • Reviewed: 27 August 2015

    9.2
    I like that there's a tennis court.
    • Leisure trip
    • Solo traveller

    The pool too small and over-crowded. The bathroom is a wet room,not so pleasant,didn't like the white flooring tiles,too much bling bling and the fact that there's a plastic stool inside the wet room gives an impression that it's a bathroom for a handicapped person or someone elderly. No fried eggs in the breakfast.

    I like that there's a tennis court. Friendly staffs. Nice room with balcony. Nice area and surroundings.There were trees and a nice commercial centre right opposite. Parking right below. Nice big shower head. Nice breakfast room and lounge.

  • Reviewed: 3 August 2015

    3.3
    they need to change the carpets and elavators.
    • Business trip
    • Couple

    only good staff

    they need to change the carpets and elavators. it is shame.hotel smelling strongly this is also very bad for your image. Why you are recommending such hotels to the people???

  • Reviewed: 1 June 2015

    7.5
    Nice room in a quiet location.
    • Business trip
    • Solo traveller

    Absence of iron in the room. I was given one by the reception but it was attached to an iron board. I had to carry the equipment back to my room.

    Nice room in a quiet location.

  • Reviewed: 31 March 2015

    8.8
    Attended function at Velosdrome, hotel was a pleasant 30...
    • Leisure trip
    • Couple

    Sound proofing between corridor and room was inadequate considering the remainder of the building which is First Class.

    Attended function at Velosdrome, hotel was a pleasant 30 stroll, shopping mall opposite. Julien at reception was extremely helpful a credit to your company, nothing was a problem to him, good staff like that are rare, give him promotion.

  • Reviewed: 19 October 2015

    10
    As always, loved the stay at this hotel.
    • Leisure trip
    • Couple

    Absolutely nothing

    As always, loved the stay at this hotel. The staff themselves were as helpful as ever, hotel well kept and clean and lovely area

  • Reviewed: 23 August 2015

    7.5
    No restorant near only a stabiliment to shop
    • Leisure trip
    • Couple

    No restorant near only a stabiliment to shop

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 23

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