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Reviews of Novotel Bordeaux Mérignac Aéroport 4 stars

80 Avenue J F Kennedy, 33700 Mérignac, France

#14 of 17 hotels in Mérignac

Guests' Choice

Review score

Based on 397 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8

  • Facilities

    7.4

  • Staff

    8

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 - 68

  • Reviewed: 2 October 2018

    6.3
    Somewhat disappointing.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Hall rugs were tired looking. The facility looks like it badly needs a facelift. Limited menu for lunch and dinner. The staff were very courteous and helpful.

    Staff

    Stayed in October 2018

  • Reviewed: 26 September 2018

    10
    Great staff, clean room and nice surroundings for relaxation. One need not have to stay in the room
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Menu could be less exotic and more basic as one gets ready for trip "home".

    Easy access to the airport and surrounding land and pool made the stay comfortable.

    Stayed in September 2018

  • Reviewed: 7 August 2018

    7.5
    Kids had lots of entertainment outside and a nice green feel...
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a little bit tired (but serve their purpose well.)

    Kids had lots of entertainment outside and a nice green feel to the place. Big grass area with trampoline and pool and table tennis. Could sit in restaurant while kids played. Even kids area inside too. Staff great. Close to airport, plenty of parking. Regular shuttle to airport. Food nice.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    8.8
    Arrived late with children at Bordeaux, shuttle bus (runs...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Arrived late with children at Bordeaux, shuttle bus (runs half hourly) to hotel. They serve food until 1030pm so we were in time for quick bite. Well equipped for family, lovely garden, pool (nice temp) and fabulous breakfast- which our children devoured. Super airport hotel, as one does not feel you are at airport. We will use again.

    Stayed in June 2018

  • Reviewed: 7 May 2018

    4.2
    this is not nice hotel (cold atmosphere), bad food at the restaurant and the staff not very nice
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night

    This not a very nice hotel - value for money very bad (cold atmosphere inside), bad food at the restaurant, the staff not sympatic

    location (close to the airport) and parking

    Stayed in May 2018

  • Reviewed: 1 October 2017

    8.8
    Good place for the overnight stay on the way to or from the airport.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Carpet floor is the coridors was smelling a bit of dust.

    Very fast and convenient transfer from airport to the hotel. Room of good size, good bed, all necessary small things there present. Separate bathroom and WC. Nice view to the green lawn and trees. Good breakfast (except coffee). Friendly staff.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    6.3
    The last night of our holiday was ruined by the man on reception.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night

    The man on reception on arrival was rude. He did not want to give out any hotel information without asking. He was annoyed we hadn't booked a cot at the time of booking. He allowed other guests into the restaurant 5 mins early but denied us access as he had 'made a exception for them as they were tired'. We had a hungry toddler which would need to go to bed asap. We had waited 35 mins for restaurant to open and he knew this. I was disgusted with his manner and will never stop there again. We went to a pub/ bistro down the road and it was nice.

    The rooms were clean and the bed was very comfy. The cleaning staff were helpful when looking for a cot. The receptionist on the morning of departure was lovely. The shuttle pick up/ drop off service was excellent.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    10
    Why do I keep using this Hotel? "Because it is consistant with its aims - brilliant place"
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night

    Had a little concern over the omelettes but it was quickly sorted out.

    The hotel is always used by us [family] for flights out of Bordeaux. It is always clean tidy and at the top of the large list of hotels in the airport vicinity. Child friendly, adult friendly, clean and very reasonably priced. Every member of the team in the hotel are very polite well trained and always at the disposal of the guests. I would recommend the Novotel Bordeaux Aeroport to any air traveller and any road traveller who needs a good, honest and reliable place to stay. My first choice after many years of travel through Bordeaux both by air and road anmd I am sure it will stay that way even after Brexit!!! Well done Novotel.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    6.7
    Although conveniently located close to highway with great pool, a renovation is highly recommended
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night

    Rooms are small, very basic and old. More Ibis than Novotel like. To reach Novotel level again: a renovation would be highly recommended. In this respect room rate too high

    Good for a 1 night stay on our way to Spain; conveniently located close to the highway; private parking and good breakfast appreciated; Kids love the pool after a long drive!

    Stayed in July 2017

  • Reviewed: 7 August 2017

    5.0
    The car parking,shower
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    The food it's to spencer 5 burger €89 it's rip off never again and it's not worth the money my kids didn't like the food

    The car parking,shower

    Stayed in August 2017

  • Reviewed: 8 July 2017

    7.9
    Little present for the kids upon arrival, scooters available...
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Little present for the kids upon arrival, scooters available to ride around the property, clean and comfortable room. Swimming pool was great on a hot day when we stayed.

    Stayed in July 2017

  • Reviewed: 16 June 2017

    9.6
    Breakfast was AMAZING!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    It was a MAZE trying to find our room, we couldn't find it- so. many. halls. We laughed because they must know this and have scooters for the extensive hallway system.

    The breakfast was AMAZING!!!! So many delicious options. It was comfortable and clean. It's also in an area with restaurants and shopping options. And 5 minutes from the airport.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    9.2
    Excellent hotel near Bordeaux Airport
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 2 nights

    The rooms and public spaces are excellent but the building is not very attractive.

    1. Bright friendly lobby and clean spacious room, with a Buffalo Grill restaurant just 5 minutes walk away. 2. However, the best aspect was the staff service. The night manager, Guilleme, and his colleague were fantastic. We arrived the evening of the European Cup Final (football) and, not only did they confirm in advance that we could watch the game at the hotel, they ensured the game was shown in the bar and they set up dinner for us in the bar. Great hospitality - Accor take note!

    Stayed in June 2017

  • Reviewed: 3 November 2016

    8.3
    convenient but.....
    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    over all the amenity ware enough old. dresser, bath tub.... also it was not good rinks to the wifi network. very easy to have brakes....

    very good access to the airport (but enough far to bordeaux center ! it takes 30 minutes by bus)

    Stayed in November 2016

  • Reviewed: 10 October 2018

    7.9
    Very comfortable bed
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 5 nights

    Getting there

    Very comfortable bed

    Stayed in October 2018

  • Reviewed: 31 August 2018

    9.2
    Met our needs
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Hard to find Sat Nav unable to find it

    Modern Hotel nice outdoor dining area

    Stayed in August 2018

  • Reviewed: 28 August 2018

    8.8
    Very good breakfast
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast

    Stayed in August 2018

  • Reviewed: 23 August 2018

    7.9
    Near to the airport
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Near to the airport

    Stayed in August 2018

  • Reviewed: 20 August 2018

    6.3
    Hotel needs some TLC but very convenient
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Dirty carpets, hotel needs refurbished

    Proximity to airport and free shuttle service

    Stayed in August 2018

  • Reviewed: 18 August 2018

    7.9
    Pool and garden area were very good.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Air con in room ineffective.

    Pool and garden area were very good.

    Stayed in August 2018

  • Reviewed: 18 August 2018

    9.6
    Bordeaux overnight stay
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Drinks prices

    Everything else

    Stayed in August 2018

  • Reviewed: 16 August 2018

    10
    Pool, restauant top food and good price
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 2 nights
    • Submitted via mobile

    Pool, restauant top food and good price

    Stayed in August 2018

  • Reviewed: 15 August 2018

    6.7
    The fact we could rely on good quality - we needed air...
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    The fact we could rely on good quality - we needed air conditioning as we escaped the heat and had comfort and a pool thrown in

    Stayed in August 2018

  • Reviewed: 13 August 2018

    6.7
    Hotel is verouderd.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Hotel is verouderd.

    Stayed in August 2018

  • Reviewed: 27 July 2018

    10
    Fab
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Coffee fascilities

    Perfect outdoor area and pool. Lovely restaurant.

    Stayed in July 2018

  • Reviewed: 26 July 2018

    6.3
    Very nice wait staff
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Basic airport hotel so pretty unimpressive

    Very nice wait staff

    Stayed in July 2018

  • Reviewed: 20 July 2018

    5.8
    Not impressive
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Building is tied and needs updating

    Advertised a shuttle bus, but did not tell you it had restricted operating hours

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    Childs friendly.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Shower not working well

    Childs friendly.

    Stayed in July 2018

  • Reviewed: 13 July 2018

    9.0
    Good breakfast, helpful driver.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Long walk to room

    Good breakfast, helpful driver.We had to fit boxed bicycles into hotel transfer car.

    Stayed in June 2018

  • Reviewed: 8 July 2018

    6.7
    Very comfortable and great pool
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Hotel very dated and couldn’t get through to book airport transfer so had to pay €15 for a taxi

    Very comfortable and great pool

    Stayed in July 2018

  • Reviewed: 7 July 2018

    4.6
    Ordinary If they are a transit hotel a shuttle service should be provided and advice about terminal
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Shower leaked badly room at the end of a long corridor when we had alot of baggage

    Stayed in July 2018

  • Reviewed: 5 July 2018

    6.3
    One night only if stuck at airport
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Brutal stark bedroom design. Walls like inside of a bunker with a lick of paint.

    Convenient to airport

    Stayed in July 2018

  • Reviewed: 15 May 2018

    10
    The staff were all fantastic and very helpful.
    • Group
    • Classic Double or Twin Room with Sofa Bed
    • Stayed 1 night

    The staff were all fantastic and very helpful.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    7.5
    satisfactory
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    the beautiful garden.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    7.9
    Spacious comfy room with big bed and sofa.
    • Couple
    • Classic Double or Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Spacious comfy room with big bed and sofa.

    Stayed in April 2018

  • Reviewed: 14 December 2017

    10
    NOVOTEL I LOVE IT !!!
    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 3 nights
    • Submitted via mobile

    Rain :(

    Great all was great !!

    Stayed in December 2017

  • Reviewed: 15 November 2017

    7.9
    Car parking
    • Business trip
    • Group
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night

    Price. Wi-fi.

    Car parking Breakfast

    Stayed in November 2017

  • Reviewed: 24 September 2017

    8.8
    Good reliable hotel with professional friendly team.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Pillows were not very comfortable and room was quote warm, even with A/C.

    Night staff team excellent - friendly and helpful.

    Stayed in September 2017

  • Reviewed: 17 September 2017

    10
    Pleasant staff and comfortable accommodations.
    • Leisure trip
    • Group
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    The cost of the Uber rides

    The front desk service was superb and it was super close to the airport.

    Stayed in September 2017

  • Reviewed: 6 July 2017

    7.9
    No-one explained breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    No-one explained breakfast. None around or any signs to show where breakfast was how you got tea coffee or breakfast items.

    Stayed in June 2017

  • Reviewed: 2 July 2017

    9.2
    Good airport hotel, very pleasant.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Pleasant airport hotel, nicely set up, everything worked well.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    3.8
    Stay away, not worth the money.
    • Business trip
    • Group
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Food sent back twice, staff were rude, the place was a run down property from 1980's.

    Nothing good to like accept near the airport.

    Stayed in May 2017

  • Reviewed: 12 June 2017

    5.4
    Overnight before returning home.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Air con in room.

    Place is tired and needs a refurb. Air con in room totally inadequate. Hardly slept room far too warm.

    Stayed in June 2017

  • Reviewed: 2 June 2017

    9.6
    Excellent location.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport, helpful staff, comfortable and quiet room.

    Stayed in June 2017

  • Reviewed: 2 March 2017

    7.9
    I recommend
    • Group
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night

    Staff and breakfast.

    Stayed in February 2017

  • Reviewed: 22 February 2017

    9.6
    Perfect for airport pit stop!
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Perfect for an overnight airport stay. Comfortable, clean and friendly staff. Good shuttle bus to airport. Good location for Bordeaux bus service.

    Stayed in February 2017

  • Reviewed: 2 January 2017

    9.2
    Location, friendliness, room
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Location, friendliness, room

    Stayed in December 2016

  • Reviewed: 18 December 2016

    6.3
    Hotel ok
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed (2 adults + 2 children)
    • Stayed 1 night
    • Submitted via mobile

    Hotel ok Restaurant awfull sorry

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 January 2016

    6.7
    Convenient for airport but that is to be expected from an...
    • Business trip
    • Solo traveller

    Shuttle bus 10 mins late, some staff indifferent and expensive for what offered. Shower nice, no minibar stock

    Convenient for airport but that is to be expected from an airport hotel

  • Reviewed: 5 December 2015

    9.2
    Would be nice to have an iron in the room although it was...
    • Business trip
    • Solo traveller

    Would be nice to have an iron in the room although it was brought to me in a couple of minutes in request. Food in the restaurant excellent but very expensive (dinner or breakfast)

  • Reviewed: 24 September 2015

    10
    Our entire stay was excellent, from the navette pick-up at...
    • Leisure trip
    • Couple

    We had absolutely no bad aspect of this stay.

    Our entire stay was excellent, from the navette pick-up at the airport, to the greeting upon arrival, to an _excellent_ evening meal in their restaurant and a copious breakfast the next morning, to very pleasant departure. Our ground-floor room was clean, quiet, and amply spacious. It really was a very good value -- we'll definitely stay here again if/when we pass through BOD.

  • Reviewed: 30 August 2015

    10
    Absolutely fantastic for young children.
    • Leisure trip
    • Family with young children

    Absolutely fantastic for young children. Computer games in reception and designated play area, just off the bar. Lovely garden to play in and very clean outdoor pool. Staff were incredibly friendly, especially to our two young kids. I would recommend taking a Uber car into the centre of town as it is half the price of a normal taxi.

  • Reviewed: 8 August 2015

    7.5
    Location to the airport was good.
    • Leisure trip
    • Family with older children

    The purpose of booking this hotel was to be close to airport which was perfect. No bad issues.

    Location to the airport was good. Also close to shopping centre.

  • Reviewed: 28 July 2015

    4.6
    Lack of room facilities ie one paper cup one teabag one...
    • Leisure trip
    • Couple

    Lack of room facilities ie one paper cup one teabag one portion of sugar for two people! Room on ground floor near pool where children were playing noisily. No bath despite a room request. Nothing four star about the place

  • Reviewed: 23 July 2015

    10
    This was an excellent hotel the receptionist was very good...
    • Leisure trip
    • Couple

    This was an excellent hotel the receptionist was very good who spoke to us in english. The room was large with a sofa bed in addition to a very large king size bed. The breakfast was also excellent and was available from 6am which was brilliant as we had early flight to catch. The secure parking at side of hotel was a added bonus and gave peace of mind. This hotel is one iwoukd recommend to anyone.

  • Reviewed: 12 July 2015

    7.9
    The proximity to Merignac Airport was perfect for our early...
    • Couple

    We chose th e hotel for its garden and proximity to the airport but found the garden a bit untidy and the pool furniture rather tired and need of replacement

    The proximity to Merignac Airport was perfect for our early morning flight. Despite being next to the airport the room was very quiet

  • Reviewed: 22 April 2015

    8.5
    Good location, nice staff who know what they're doing.
    • Leisure trip
    • Group

    Difficult to contact hotel from airport to arrange pick up, the number displayed at the airport ends up in a useless call centre loop; thankfully a taxi driver called the hotel direct & summoned the mini bus which arrived quickly.

    Good location, nice staff who know what they're doing.

  • Reviewed: 21 April 2016

    6.7
    The rooms feel dated and need a makeover.
    • Business trip
    • Solo traveller

    The rooms feel dated and need a makeover.

  • Reviewed: 4 September 2015

    8.8
    ideal for an overnight stay near the airport, before...
    • Leisure trip
    • Family with young children

    Nothing

    ideal for an overnight stay near the airport, before travelling on to our holiday destination The children enjoyed the pool.

  • Reviewed: 12 August 2015

    10
    Well located.
    • Leisure trip
    • Family with older children

    Shortage of secure off road parking.

    Well located. Very welcoming and comfortable.

  • Reviewed: 4 August 2015

    7.9
    Good value.
    • Leisure trip
    • Family with older children

    Hard mattresses on beds. Overcrowded breakfast, not much food left.

    Good value.

  • Reviewed: 28 July 2015

    7.5
    nice staff, comfortable room and beds, clean, close to the...
    • Leisure trip
    • Family with young children

    Expected a playground

    nice staff, comfortable room and beds, clean, close to the airport

  • Reviewed: 1 July 2015

    7.5
    Comfort and cleanliness
    • Leisure trip
    • Couple

    Nothing

    Comfort and cleanliness

  • Reviewed: 30 June 2015

    10
    Location perfect
    • Leisure trip
    • Couple

    Location perfect

  • Reviewed: 25 June 2015

    9.6
    Friendly welcome/meal provided late evening/short...
    • Leisure trip
    • Couple

    Friendly welcome/meal provided late evening/short bike ride from the airport/secure space for our tandem in the conference room.

  • Reviewed: 3 May 2015

    8.8
    Nearly all employees were very well groomed, helpful and...
    • Leisure trip
    • Solo traveller

    Nearly all employees were very well groomed, helpful and contributed to my two night stay.

  • Reviewed: 4 February 2015

    9.5
    Location, great staff, very good food
    • Leisure trip
    • Couple

    we did not like or want to leave

    Location, great staff, very good food

  • Reviewed: 16 January 2015

    7.5
    Proximity to airport and free shuttle
    • Solo traveller

    Nothing

    Proximity to airport and free shuttle

There are also 33 reviews without text. These impact the overall review score.

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