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Reviews of Mercure Bourg En Bresse 4 stars

10 Avenue De Bad Kreuznach, 01000 Bourg-en-Bresse, France

#7 of 14 hotels in Bourg-en-Bresse

Guests' Choice

Review score

Based on 276 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8

  • Location

    7.8

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8

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Showing 1 - 37

  • Reviewed: 6 July 2018

    9.6
    Very good. I'd come back again or if elsewhere use Mercure
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    The coffee machine

    Great choice for the breakfast but coffee machine was a nightmare - something more simple need but help from the staff was excellent. Room size good and separate toilet/shower room very much like by my wife.

    Stayed in July 2018

  • Reviewed: 17 May 2018

    7.1
    location close to highway
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    the dinner was a total disaster. never had this before. maybe they ran ou tof stock or so, but then they should have proposed at least some alternatives..

    location close to highway

    Stayed in May 2018

  • Reviewed: 15 September 2017

    7.1
    Good for an overnight stay
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    We found both the overnight stay and meal at the hotel restaurant to be expensive. We stayed at a different Mercure hotel in Rennes the next night and it was considerably cheaper.

    Decent room, evening meal and breakfast. Very quiet room, slept very well! Location was very convenient for an overnight stay whilst driving up from Italy.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    9.6
    A good overnight but get down to breakfast early!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The breakfast buffet is not refilled - for example there was bacon available (unusual in France) but a guest took the last of it and it was not replenished (this was only around 8.50 with breakfast served until 10.00) and the types of bread were limited with only white available by the time we arrived.

    A great overnight stay on the way to/from South of France/Italy. Restaurant food is very good for a hotel chain. Plenty of parking on site and rooms are clean and comfortable.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    7.9
    Would return because so easy to get to.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ground floor, nice but no window to open that was safe. Noisy air con. Bed had seen better days. Not the usual Mercure standard.

    Easy access from motorway. Light and airy design. Restaurant better than most.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    9.6
    A super travel hotel with all amenities available
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The fridge wasn't very cold and didnt keep our food v cool! A Nespresso machine would be an improvement? Also, a magnifying wall mirror for shaving?

    Bed was extra comfy and pillows - good quality towels. Our room was quiet and we had room service breakfast

    Stayed in August 2017

  • Reviewed: 11 June 2017

    7.1
    A very nice stopover
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nice meal in restaurant but should have a bit more or some veg on the plate to liven it up and make it look more appetising especially as it is quite pricey.

    Very comfy room, tea and coffee making facilities. Staff very polite an helpful especially in the onsite restaurant with the language barrier.

    Stayed in May 2017

  • Reviewed: 9 May 2017

    10
    Great place for an overnight.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast starts at 6:30. I arrived at 6:45 and had finished before the scrambled eggs were put out, so I missed them.

    The room was comfortable, although a bit cool. The staff was friendly and helpful. The price was right. Parking was excellent.

    Stayed in May 2017

  • Reviewed: 16 September 2016

    9.2
    Great overnight on the way south/north.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    After being disappointed with the Best Western Hotel de France in the centre of Bourg on the way down to Italy we cancelled and booked the Mercure for the return. We were not disappointed - good clean rooms and the Bresse chicken in the restaurant was devine. Will make this a regular stopover on the way south.

    Stayed in September 2016

  • Reviewed: 28 June 2018

    8.8
    Great overnight stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel was very clean, room very comfortable. Exceptional restaurant with an excellent waiter

    Stayed in June 2018

  • Reviewed: 1 June 2018

    10
    All over very good. Will stay again there on my next trip
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ladies at the front desk a very kind and helpful.

    Stayed in May 2018

  • Reviewed: 22 May 2018

    9.6
    Location & general quality of facility & dinner.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast cereal choice & small size of cereal bowls.

    Location & general quality of facility & dinner.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    10
    Pleasantly surprised
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent dining room and good breakfast

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.9
    Covenient, good value, friendly and helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Covenient, good value, friendly and helpful staff

    Stayed in March 2018

  • Reviewed: 15 January 2018

    8.3
    Value for money, good over night stop.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the motorway. Easy to find. We went into the town centre and had a great time.

    Stayed in January 2018

  • Reviewed: 13 July 2017

    4.2
    Location. The end.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Everything could have been better, except the location. The restaurant was bad, the beds were bad, the price was high. We will not go there again.

    Stayed in June 2017

  • Reviewed: 6 July 2017

    8.8
    Food was really very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food was really very good

    Stayed in July 2017

  • Reviewed: 4 July 2017

    7.1
    Poorly organised staff
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Poorly organised staff

    Stayed in June 2017

  • Reviewed: 27 June 2017

    8.8
    Nice place to stay during a travel stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    ??

    everything as expected

    Stayed in June 2017

  • Reviewed: 19 January 2017

    4.6
    Bedroom smelt of smoke.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Bedroom smelt of smoke. Check out lengthy and errors made on bill

    Stayed in December 2016

  • Reviewed: 27 December 2016

    8.3
    Excellent Clean very welcoming with secure parking & nice breakfast
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    plates atbreakfast a little larger for the hot breakfast plates

    Stayed in December 2016

  • Reviewed: 24 December 2016

    8.3
    Friendly and helpful staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff

    Stayed in December 2016

  • Reviewed: 2 December 2016

    7.5
    The quality of dinner was poor.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The quality of dinner was poor.

    Stayed in December 2016

  • Reviewed: 22 September 2016

    9.6
    Excellent room and service
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent room and service

    Stayed in September 2016

  • Reviewed: 25 July 2016

    9.2
    Convenient comfortable overnight stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cost of breakfast

    Very clean

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 December 2015

    5.8
    Comfortable bedrooms, very comfortable beds and good...
    • Business trip
    • Couple

    The food and service in the restaurant was very poor. Overlarge portions and badly cooked. Breakfast is expensive, poor quality and no service.

    Comfortable bedrooms, very comfortable beds and good lighting. Very quiet.

  • Reviewed: 4 October 2015

    7.5
    Very good restaurant service and good food
    • Leisure trip
    • Couple

    booking.com may be at fault but our request for a bath and twin beds was not initially provided. However matters were resolved at no extra cost

    Very good restaurant service and good food

  • Reviewed: 3 September 2015

    6.3
    The room quality was of an acceptable standard
    • Business trip
    • Couple

    I paid extra for high speed internet. It didn't work. I went to the desk and they told me to call the hotline support. I did but no one answered for 30 minutes. Eventually someone tried to help me with technical support but it didn't work. The speed was in fact the slowest I have ever encountered in a hotel.

    The room quality was of an acceptable standard

  • Reviewed: 14 January 2015

    7.9
    Easy route to leave the motorway and find you way by car to...
    • Leisure trip
    • Family with older children

    Nothing really. Typical decent motel quality accommodation.

    Easy route to leave the motorway and find you way by car to the hotel. It is then only a short walk into the town centre. Simple clean rooms, functional hotel with lots of parking.

  • Reviewed: 12 March 2016

    7.5
    Great location and comfortable hotel
    • Leisure trip
    • Family with young children

    Not given a smoking room when we arrived

    Great location and comfortable hotel

  • Reviewed: 4 January 2016

    9.6
    nice and comfortable rooms, good decoration
    • Leisure trip
    • Family with older children

    nice and comfortable rooms, good decoration

  • Reviewed: 6 October 2015

    7.5
    Very good food
    • Leisure trip
    • Couple

    Very good food

  • Reviewed: 21 July 2015

    3.3
    Ac did not work and staff was not helpful
    • Leisure trip
    • Couple

    Ac did not work and staff was not helpful

  • Reviewed: 30 June 2015

    10
    Very clean friendly staff couldn't more helpful
    • Leisure trip
    • Couple

    Nothing

    Very clean friendly staff couldn't more helpful

  • Reviewed: 22 June 2015

    10
    You know what you are getying
    • Leisure trip
    • Couple

    Nothing

    You know what you are getying

  • Reviewed: 13 June 2015

    8.3
    size of room, cleanliness, comfortable bed.
    • Business trip
    • Couple

    dinner in the restaurant was too expensive for the food quality.

    size of room, cleanliness, comfortable bed.

  • Reviewed: 12 June 2015

    5.0
    Good for overnight
    • Leisure trip
    • Couple

    The beds and pillows need replacing. Air conditioning didn't work so very hot room.

    Good for overnight

There are also 23 reviews without text. These impact the overall review score.

Showing 1 - 37

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