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Reviews of Brit Hotel Saint Malo – Le Transat 3 stars

Rue de la Saulaie, 35400 Saint Malo, France

#51 of 69 hotels in Saint Malo

Guests' Choice

Review score

Based on 410 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    7.2

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 1 - 75

  • Reviewed: 9 June 2018

    6.7
    Good location , pity the room had not been cleaned properly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room had not been hoovered, but the receptionist sorted it out, the rooms could do with a bit of TLC, the reception and bar area are very nice.

    Location is good, room was quiet, restaurant on site with shops and restaurants nearby

    Stayed in June 2018

  • Reviewed: 15 May 2018

    9.2
    For this price it did the job. Facilities pretty basic, but no complaints.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Evening meal we had to share with a coach party and it was pretty uninspiring. The puds were good though. Only two staff who were run off their feet, but they were very helpful and friendly.

    Breakfast generous.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    6.3
    The staff were friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The check-in time was a little bit late (3 pm). There was no Electric kettle in the room and each time we had to ask hot water from the cafeteria. It was a little bit far from the city center.

    The staff were friendly. The temrature of the room was good. The room had a great view.

    Stayed in April 2018

  • Reviewed: 10 November 2017

    10
    Great location, staff brilliant and nice rooms with powerful Wi-Fi.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    T'was all good.

    Great location on edge of town, staff really great and nice size rooms where the Wi-Fi was powerful. Did not have breakfast and as it was a Bank holiday the hotel restaurant was closed but there were ample eateries within a short walking distance.

    Stayed in November 2017

  • Reviewed: 24 September 2017

    3.3
    won't use it again
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    advertised as speaking my language the member of staff on reception had poor english and was completely disinterested on helping us preferring her computer!!!

    Stayed in September 2017

  • Reviewed: 2 September 2017

    7.1
    I would book again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room too warm.

    Location excellent for Car Ferry, supermarket and restaurant. Room was a little too hot with no AC working. Staff friendly and helpful and the hotel was clean, as you would expect. a good deal pricier than when we stayed here 2 years ago.

    Stayed in August 2017

  • Reviewed: 30 August 2017

    7.9
    Great for stopover before catching the ferry
    • Couple
    • Double Room
    • Stayed 1 night

    We emailed before booking and they told us that the restaurant would be open, but when we got there it was closed. No explanation or apology was given. Fortunately the manager directed us to another restaurant within walking distance.

    Location, parking, quiet comfortable rooms. Ideal for stopover.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    10
    the hotel was very good in all aspects with bar, restaurant...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    the hotel was very good in all aspects with bar, restaurant and parking but out of town from St Malo however the bonus was a bus ran every 10 mins 50 yards from hotel into St Malo took approx 10 - 15 mins to get into town and bus fare was 1 euro each

    Stayed in July 2017

  • Reviewed: 9 August 2017

    8.3
    Nice and quite comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was a bit of noise from the road, but i was alright once the windows were closed.

    big, modern and comfortable room surrounded by a nice balcony. Very luminous. Good internet connection.

    Stayed in August 2017

  • Reviewed: 21 July 2017

    9.2
    Great hotel and perfect location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location - perfect for the aquarium and lots of restaurants nearby (however all restaurants open at or after 7pm) and a very short drive to ferry port Staff very friendly and welcoming Nice hotel all round!

    Stayed in July 2017

  • Reviewed: 11 July 2017

    7.9
    Nice sized room, easy parking for overnight stay and onwards...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    All was as we expected, Restaurant was closed but we ate at the Buffalo Grill nearby

    Nice sized room, easy parking for overnight stay and onwards south next day clean and nice rooms.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything!

    We ate in the restaurant in the evening, the food was excellent, high quality ingredients, beautifully cooked & presented, the service was great.

    Stayed in June 2017

  • Reviewed: 3 July 2017

    6.7
    COMMUNICATION IS ALWAYS GOOD!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    When we booked into the Hotel we should have been told that we wouldn't be able to eat in the restaurant that evening as they had a large Rotarian event taking place. When we went down to eat that evening we had to change plans and go into town. We thought that this lack of communication was very poor. Because of this we feel that we would not want to stay at this hotel again in future.

    Stayed in July 2017

  • Reviewed: 13 June 2017

    7.9
    Sadly changed since our last visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No English channels working on TV. Mr Pino at reception tried so hard to help us but the tv was not connected to satellite channels.

    The staff were wonderful .

    Stayed in June 2017

  • Reviewed: 10 June 2017

    9.6
    perfect for stopover
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Not within walking distance of town centre Late arrivals seemed to have difficulty with parking

    Friendly helpful staff, especially the manager (pino) Good food in reataurant

    Stayed in June 2017

  • Reviewed: 24 April 2017

    6.3
    Friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room on our start of our holiday

    This was our return vist. But going on holiday we stayed in room 310 which had door into bedroom missing and all around ceiling was black . Not pleasant and the room smelt . Should of got a refund really

    Stayed in April 2017

  • Reviewed: 5 April 2017

    7.9
    Great value hotel with nice facilities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a dislike, just would of liked the ability to make a hot drink in the room.

    Loved the value of the room and the hotels location. Did not try the restaurant but from what I saw it all looked good. Would use it again if neede.

    Stayed in April 2017

  • Reviewed: 27 September 2016

    8.3
    Very good, convenient one night stay. Only two miles from ferry port.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower very spacious and good shower head/spray but nowhere to put soap. Would have liked a soap dish/holder and grab handles in shower. Floor a bit slippy.

    Room very clean and bed very comfortable. Lots of space.

    Stayed in September 2016

  • Reviewed: 8 September 2016

    8.8
    Compared with a UK equivalent Premier Inn, we got an...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Compared with a UK equivalent Premier Inn, we got an 'Amuse Bouche' with our meal, a fantastic steak cooked as requested and a very French experience. Thank you!

    Stayed in August 2016

  • Reviewed: 5 July 2018

    10
    Superb location and friendly staff.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Superb location and friendly staff. Highly recommended.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    9.6
    Great value
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ease of access, secure parking

    Stayed in July 2018

  • Reviewed: 13 June 2018

    6.3
    no receptionist on arrival and had to wait.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    no receptionist on arrival and had to wait.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    6.7
    Acceptable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No English TV stations no evening meal on Friday Saturday Sunday

    Location

    Stayed in June 2018

  • Reviewed: 8 June 2018

    6.3
    Ok for a stop over for 1 night
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air con, no fridge in room

    Our shower was broken

    Stayed in June 2018

  • Reviewed: 27 May 2018

    8.3
    Excellent food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower head

    Excellent food

    Stayed in May 2018

  • Reviewed: 24 April 2018

    8.3
    Pleasant. But boring.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restuarant not open at weekend. Surrounding s v uninterestering. No kettle in room

    Balcony

    Stayed in April 2018

  • Reviewed: 8 April 2018

    9.2
    Ideal overnight stopover
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good for overnight stay before ferry

    Stayed in March 2018

  • Reviewed: 27 November 2017

    5.4
    Having stayed in the hotel 15 years ago i it appears that the hotel hasn't changed much
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee facilities in rooms

    Breakfast was great , all fresh

    Stayed in November 2017

  • Reviewed: 2 November 2017

    6.3
    Totally functional modest hotel. Fair value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast

    Modest, fuctional hotel. Comfortable bed.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    9.6
    Good for ferry.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea, coffee machine.

    Very convenient for ferry. Clean. Sound proof. Good value.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    10
    excellent clean accomodation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great piece of beef prepared specially for me as the plat du jour was not suitable for me

    Stayed in October 2017

  • Reviewed: 16 October 2017

    5.4
    One receptionist was excellent, the other inadequate.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Needs major refurb to bring up to other Brit Hotels

    One receptionist was excellent, the other inadequate. Furniture out dated, toilet limited

    Stayed in October 2017

  • Reviewed: 12 October 2017

    7.1
    Handy for an over night stop
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Handy for an over night stop

    Stayed in September 2017

  • Reviewed: 9 October 2017

    8.8
    A pleasant and peacefull overnight stop.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great place for overnight stop and convenient for the ferry port.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    8.3
    Exactly as described on line, far and away the best value on offer.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No issues

    Clean,good service,efficient check in amd big warm bathroom.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    7.9
    Fit for purpose/ adequate
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closed except for breakfast although another party had meal cooked for them in th evening!

    Comfortable bed room

    Stayed in September 2017

  • Reviewed: 7 September 2017

    7.9
    A good overnight stop off
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelt of old smoke. Decor a little tired

    Good location. Great staff

    Stayed in September 2017

  • Reviewed: 23 August 2017

    8.3
    Restaurant closed on Friday evening which the group had to...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant closed on Friday evening which the group had to find an alternative for 11.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    9.6
    Friendly hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Extremely friendly and helpfull staff, easy parking, easy to find, handy for cheap booze at the carrefoures and plenty of choices of places to eat.

    Stayed in July 2017

  • Reviewed: 1 August 2017

    9.6
    Brilliant deal
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant closed all weekend without warning

    Friendly, efficient staff Good sized room and bed Good public transport links to city centre

    Stayed in July 2017

  • Reviewed: 11 July 2017

    5.4
    Staff were very helpfull
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They did not clean the room and change the towel everyday had to go a ask for

    Staff were very helpfull

    Stayed in July 2017

  • Reviewed: 7 July 2017

    10
    A big bed and a large shower
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A big bed and a large shower

    Stayed in July 2017

  • Reviewed: 27 June 2017

    8.3
    Very handy for the ferry,easy to find, close to large...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very handy for the ferry,easy to find, close to large shopping area.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    10
    Stopover heading to Landing Beaches.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Being in the ground floor.

    Was just an overnight.

    Stayed in June 2017

  • Reviewed: 9 June 2017

    7.9
    Excellent location for travelers through St Malo
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extra special thanks due to the Brit Hotel, our ferry was cancelled and they helped enormously, we are booked to stay again on 9th July. Thank you .

    Stayed in June 2017

  • Reviewed: 2 June 2017

    7.1
    short and sweat.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    shower leaked, very bland rooms, no comfortable chair to sit , very poor selection for breakfast

    peace and quite after a long drive.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    8.8
    Great value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning not working

    Staff very friendly and the room and beding very clean

    Stayed in May 2017

  • Reviewed: 11 May 2017

    8.8
    Nice staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff

    Stayed in May 2017

  • Reviewed: 8 May 2017

    5.8
    OK for a stop-off
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Too few staff so service was slow. Restaurant was overpriced for dinner and breakfast. Noisy traffic overnight.

    Convenience for ferry and hypermarche

    Stayed in May 2017

  • Reviewed: 14 January 2017

    9.2
    The room is very comfortable.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Some of the lights in the room aren't working.

    The room is very comfortable. Staffs were very nice and willing to help.

    Stayed in January 2017

  • Reviewed: 9 November 2016

    7.5
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    everything.

    Stayed in October 2016

  • Reviewed: 30 October 2016

    9.6
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great. The room was clean and comfortable. The free parking.

    Stayed in October 2016

  • Reviewed: 26 October 2016

    7.0
    Friendly clean
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee facilities in room

    Stayed in October 2016

  • Reviewed: 23 October 2016

    7.5
    Good place for early check out to catch the ferry
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, early check out possible

    Stayed in October 2016

  • Reviewed: 16 October 2016

    7.9
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    Everything

    Stayed in October 2016

  • Reviewed: 28 September 2016

    7.5
    Good location for our needs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good location for our needs, clean and tidy and frieandly staff,and a nice little bar.

    Stayed in September 2016

  • Reviewed: 27 September 2016

    7.1
    no kettle or coffee in the room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    no kettle or coffee in the room

    Stayed in September 2016

  • Reviewed: 8 September 2016

    7.1
    Helpful check in at 22.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast coffee not the best.

    Helpful check in at 22.30. Rooms a good size and clean.

    Stayed in September 2016

  • Reviewed: 19 August 2016

    8.3
    Bar staff v friendly and gave direction to restuarant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No meals at weekend

    Bar staff v friendly and gave direction to restuarant

    Stayed in July 2016

  • Reviewed: 16 August 2016

    5.8
    Only worth a stopover
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was rubbish. Far away from the town in a industrial part of town. Walking distance to aquarium

    It's was ok

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.6
    Easy to find,friendly staff,good food
    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent evening meal

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.6
    Ideal for stop over
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close for ferry, waving meal good value for money

    Stayed in July 2016

  • Reviewed: 8 August 2016

    9.6
    Just the job for an overnight stay.
    • With a pet
    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night

    Manager very understanding and helpful over confusion regarding double booking. No problems regarding very large dog.

    Stayed in July 2016

  • Reviewed: 1 August 2016

    10
    A good all rounder
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable and really handy for ferries

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 May 2016

    8.3
    Good budget hotel in an excellent location on the outskirts...
    • Leisure trip
    • Couple

    Good budget hotel in an excellent location on the outskirts of St.Malo. Have stayed there many times and would recommend for an overnight stop or short stay. Car recommended due to the location.

  • Reviewed: 11 April 2016

    7.1
    Location was very good - just on the edge of town, and the...
    • Leisure trip
    • Couple

    The bed was unfortunately, possibly the worst I had experienced. It was extremely hard and impossible to sleep on. I have stayed at Brit hotels before in other parts of France, and they have been very good, so this is not a reflection on the quality of them all.

    Location was very good - just on the edge of town, and the staff were very helpful.

  • Reviewed: 8 April 2016

    9.6
    Pleasant staff.
    • Leisure trip
    • Couple

    Pleasant staff. Clean , Comfortable. & Practical. Good value for money. Designed for the Traveller and very well positioned for that purpose. Safe parking.

  • Reviewed: 31 March 2016

    5.4
    WiFi works, nice bathroom, large window and relatively nice...
    • Leisure trip
    • Couple

    The room service didn't refill the toilet paper. They did not refill liquid soap in the shower either . The last morning of our three day stay was quite ruined by that - running out of toilet paper is sooo last century innit. Also they only gave us one bar of soap per day - seems a bit mean. When I complained about it at reception upon leaving the receptionist said nothing at all. Makes one feel rather ignored I'm afraid. The second day we also ran out of water, but apparently that was not hotel's fault but a problem in St.Malo. Do I believe them ? Not sure.

    WiFi works, nice bathroom, large window and relatively nice view from the top floor. Staff friendly although not very efficient.

  • Reviewed: 6 October 2015

    6.7
    close to ferry ports
    • Leisure trip
    • Couple

    door to toilet (which was separate to bathroom) could not open fully and made getting into the loo rather tricky.

    close to ferry ports clean room with good big bed

  • Reviewed: 3 October 2015

    7.9
    Pleasant staff.
    • Leisure trip
    • Group

    Long way from centre of town - we were on bikes! Good position if you are in a car. Lots of surrounding shops including big carrefour if you wish to stock up before the ferry.

    Pleasant staff. Comfortable beds. Food ok

  • Reviewed: 31 August 2015

    7.9
    Very comfortable ideal location for access to St Malo and...
    • Leisure trip
    • Couple

    The hotel is tired and would benefit and update and paint or at least a power wash, gardens quite untidy. Did not affect our stay just did not look that good on initial impression.

    Very comfortable ideal location for access to St Malo and Port (only with vehicle)

  • Reviewed: 22 August 2015

    7.5
    Friendly receptionist.
    • Leisure trip
    • Couple

    As we were very tired after a long journey, we were hoping to eat-in at the hotel, but the restaurant is closed on sat and sun.

    Friendly receptionist. Nice clean room. Safe parking.

  • Reviewed: 9 August 2015

    4.6
    Big size room .
    • Leisure trip
    • Couple

    Worse pillows ever . Poor lighting in bathroom . Outside area ashtrays not emptied all day. table and chairs with bird droppings on .

    Big size room . comfy bed . Car park .

  • Reviewed: 2 August 2015

    7.5
    Free parking right outside the hotel.
    • Leisure trip
    • Couple

    This hotel advertises a restaurant, but this never seems to be open. Luckily there are 2 good eating places within a 3 minute walk.

    Free parking right outside the hotel. Clean, comfortable & fairly quiet.

  • Reviewed: 19 July 2015

    6.7
    cost reasonable
    • Leisure trip
    • Group

    Very bad. Chose because of restaurant which was closed for 14 July, second hotel which let us down. Taxi to marina expensive and not told that one back would be impossible. Disabled companion, totally shoddy experience.

    cost reasonable

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