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Reviews of Brit Hotel Bordeaux Aéroport - Le Soretel 3 stars

97 Avenue Jf Kennedy, 33700 Mérignac, France

#8 of 33 hotels in Mérignac

Guests' Choice

Review score

Based on 833 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 18 June 2018

    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Excellent hotel to stay at if delayed on a flight, a bus from the airport door to the hotel door and return. comfortable beds and helpful staff, and an excellent restaurant.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little tired looking, could do with upgrading. A number of lights in bathroom were blown, should have expected these to be replaced.. Restaurants was closed in weekend, but many restaurants in neighborhood.

    Close to airport, set in mature garden and close to many shops and chain restaurants. Good Wi-Fi.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Always have to request the controller for air conditioner. It would be nice to walk in and it worked

    Great location for bus between Bordeaux and airport

    Stayed in May 2018

  • Reviewed: 26 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    no pillowcases. peeling paint in bathroom and around window. carpet in hallway frayed. walked into lobby with smell of old fish. worn out place. notices scotch taped in elevator, peeling. not classy. drastically needs updating.

    good location.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    NO HOT WATER. COULD NOT SHOWER. SOME STAFF NOT VERY RESPONSIVE, SPOKE FRENCH VERY QUICKLY AND THERE WAS CONSTANT CIGARETTE SMOKE COMING IN WINDOW. STAFF SMOKED OUTSIDE ENTRANCE.

    Had a restaurant.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Grubby airport hotel! Half the outside signage not working! No food available at all in hotel as restaurant closed! Greasy smell pervaded reception area. It has no right to call itself a airport hotel for travelers!

    The kind you girl behind the desk when we left!

    Stayed in April 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise! From 3.45 onwards firstly people outside then a coach who kindly turned on the engine and left it on from around 4 am until they left at 4.45 am what with that and the very noisy people getting on the coach and cases being dragged along the path, I ended up only sleeping for 5 hours max! The hotel especially the windows is not insulated from noise. Maybe the rooms on the back are better as we were on the front car park area. I would stay there again but would ask for a different room.

    Room was clean, bed very comfortable and clean bathroom included a hairdryer, convenience for airport only around 10 mins walking or catch bus just around the corner from the hotel

    Stayed in April 2018

  • Reviewed: 18 December 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was nothing not to like.

    Excellent night's sleep in a super-comfortable bed. Plenty of plug sockets for re-charging all appliances. Lots of hot water evening and morning and extremely helpful Reception Staff. Evening meals served Mon-Thurs [as posted on line] : I was a Friday/Sat guest. If you want a superb choice of menu, excellent service and super food and atmosphere, go five blocks down the road to "Au Bureau" - a wonderful Brasserie/Restaurant. Full details on line - Google 'Au Bureau Mérignac'

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lighting in the room was a bit dim and the heater didn’t work. However the bed was lovely and warm so it wasn’t the end of the world.

    A great hotel which served good food in the restaurant. It is only ten minutes walk from the airport or you can catch a number 1 bus.

    Stayed in December 2017

  • Reviewed: 26 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The room was too small and basic.

    Literally next to the airport and very convenient for those who need to wake up at 03.00. The people at the Reception are so nice!

    Stayed in November 2017

  • Reviewed: 22 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect for an overnight airport stay. One stop from the terminal with buses every 10 minutes. On site restaurant was a bonus. There was no need to leave the hotel and the menu and quality of the cooking was excellent.

    Stayed in November 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ordinary breakfast.

    Very helpful staff on check in. Convenient location to return hire car and catch flight from Bordeaux airport. Public bus stop into the city right outside the hotel.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing. Breakfast options were limited if I was picky...

    Convenient and hassle free for a night at the airport. Staff were lovely, particularly the dark haired woman on reception (actually she seemed to be running the whole place) who had impeccable English (putting us Brits to shame!) and was very helpful with setting up our crib for the baby. Ideal for the airport and for half hour, bus number 1 journey into Bordeaux.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I chose this hotel because of an early flight at 6 a.m. and it was really convenient to stay there, because it is walking distance (15 minutes) to the airport. Early check out was possible and the staff were really nice.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi isn't working properly (Hard to get connected at all, w/o event talking about data rates.)

    Free parking! Easy to get to. Clean and sober. Good entry level hotel if you are hard at the budget. Do not expect more than this.

    Stayed in August 2017

  • Reviewed: 11 August 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The reception staff was very helpful and well informed. The room was quiet and clean. The location next to the airport made catching the morning's flight easy.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and spacious enough room, comfortable mattress, very quiet location even though next to airport, on site and free parking is a major plus, did not need AC but glad it was available. Will definitely consider returning to this hotel.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bath a little difficult to get into, as we are both physically impaired.

    The bed was comfy, clean and fresh. Needed an extra pillow, asked reception and they brought one along, no problem.

    Stayed in July 2017

  • Reviewed: 24 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Using cheap plastic glasses is very poor for a three star hotel. Ours were cracked! Even in 2 star hotels, glasses aren't plastic. Tacky!

    Staff, size of room, comfortable bed. Very close to airport

    Stayed in May 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The restaurant is closed at the weekend so I had to go to the Mercure hotel which was open quite late.

    It is very handy for the airport only a short walk.

    Stayed in May 2017

  • Reviewed: 14 March 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The staff was great. People are SO nice. This is the cheapest hotel we have ever booked for a 2/3 star hotel and for this price, it was a very great surprise to discover a nice place, warm people, easy to access, to park. We will come back as soon as we are back to Bordeaux.

    Stayed in February 2017

  • Reviewed: 24 January 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Hard bed.

    Very close to airport. Really appreciated there was a bath so could have a soak. Clean, no funky smells. Good breakfast (not as good as sister hotel in Toulouse though). Good value for money to catch the plane the next morning.

    Stayed in January 2017

  • Reviewed: 18 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    unfortunately they don't serve dinner on Sunday, but not a big issue as there are walking distance restaurants available

    excellent place if you need to catch an early flight from Bordeaux airport

    Stayed in October 2016

  • Reviewed: 10 November 2016

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very small which bothered my husband, but I felt it was just fine. The location was perfect for the airport. I would definitely stay there again.

    The staff looked after is very well. I required a glass of milk durithe night , a small lunch and everything was provided happily.

    Stayed in October 2016

  • Reviewed: 31 October 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    On the return stay (booked on my wife's card under Johanne Berger Oct. 29) we were trapped in an elevator for 40 minutes which was most unpleasant. The night clerck didn't even bother to come by and apologize for a further forty minutes. I think we should have had a reduced bill after suffering this inconvenience.

    Stayed in October 2016

  • Reviewed: 30 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The whole place is a little shabby Threadbare (TINY) towels No soap The surrounding area is basically an industrial with poor links to the town center

    The staff were very helpful Coffee was good Ideally placed next to the airport (walking distance)

    Stayed in October 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small. Only one staff spoke English. Menu choices in restaurant limited and very average quality. There was no ketchup for French fries.There was no shuttle service to the airport.

    Bed comfortable. Hot water immediately available. CNN IN ENGLISH (would have liked more English language stations). Restaurant in house.

    Stayed in October 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Expensive breakfast

    Great location next to the airport. Super price. comfortable room. The bathroom actually has a bath - difficult to come by nowadays.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a bad smell in the room. At first we could not locate it, but when we went we found out that it comes from the mattress. Someone did chuck up into the bed and it was not cleaned properly! It did soak in the mattress and the hotel gave this mattress/room to new guests, very disgusting! At least when we complained we got a new room... i did not understand why they gave us this room from the beginning since other rooms were available...

    Near the airport and the price is totally fine for bordeaux

    Stayed in September 2016

  • Reviewed: 11 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    no dinner on Sunday evening, but OK, there are other places for dinner at walking distance....

    very convenient location for airport; friendly staff, always stay here if I need to fly early

    Stayed in October 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no food available during weekend evening. Hear noise from the corridor

    Lady on reception was very friendly and helpful. Overall impression from the hotel is nice. It takes only 15 mins walk or 2 bus stops to get to the airport. Very convenient

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    First room we had, had some damage to the Bed and the Bathroom wasn't cleaned properly. We requested a change of room which happened instantly, friendly and uncomplicated. Very good service after all!

    Very good Breakfast. Basic choices but everything from small producers. Positively Surprised. Qualified and uncomplicated Service.

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure from a shower head was extremely weak.

    A bed was quite big and comfy. A bathroom was very clean as well. Price of the room was extremely cheap.

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    Superb value, just 41 euros for 2 people! Air con in room, bathroom facilities good. reception staff excellent and very helpful. Great continental breakfast and coffees. very close to airport.

    Stayed in August 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness could have been better. Bedside shelf was sticky, not having been wiped properly. Room quite small for the price.

    Within walking distance of the Airport. Good transport links to the City

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    paying for breakfast and the closest restaurants are 10-15 minutes walk away.

    the price. very cheap but i guess its because its right by the airport and not near anything else. it was very clean and tidy.

    Stayed in June 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noting much. I wanted a hotel for one night during Euro 2016 and this did the job perfectly. I wouldn't go there for my honeymoon, nor would the hotel expect me to. I'd have preferred if my team didn't lose 3-0 but that wasn't the hotel's fault.

    Good breakfast, no complaints.

    Stayed in June 2016

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was cold. The hairdryer did not work and the receptionist was quite dismissive of our issues

    The location and the price

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    No tea making facilities in rooms

    staff excellent, location perfect, food really good and not expensive,we had a great time.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent customer service at Reception

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Breakfast rather poor but at the same time correct

    -Location -Prices -Service

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Very tired interior below IBIS standard

    Stayed in March 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Pillows small and thin, bed not that big.

    Price, location, breakfast

    Stayed in April 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location to airport for early morning flight. Price for room very reasonable too

    Stayed in February 2018

  • Reviewed: 24 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the airport. Good evening meal served until 9:30pm Comfortable bed.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    room very small

    proximity to airport

    Stayed in January 2018

  • Reviewed: 10 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee facilities in room

    close To airport

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small and no facilities available except tv, bathroom and toilet...

    Staff are kind and helpful

    Stayed in November 2017

  • Reviewed: 26 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    room was cold (couldn´t make the control go higher)............shower hot water was tepid

    Stayed in October 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very good evening meal

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    close to airport. nice hotel.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to airport and a good restaurant within walking distance. Clean, quiet, not too big a hotel.

    Stayed in July 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    o

    Easy to find, plenty of parking, fairly quiet, good room, very good breakfast, plenty of restaurants nearby as choices to the one at the hotel.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Food and staff very helpful

    Stayed in June 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outside needs smartening up

    Amazing for the price we paid Ideal for a short stay

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing .

    Location near the airport .! Good for overnight stay before or after flights .

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Nothing

    Friendly and very helpful staff. Also convenience to airport and a very good restaurant called the Au Bureau

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Comfortable room, building doesn't look like much from the outside but quite nice on the inside

    Stayed in June 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff excellent as before, but no room to get out of the bed one side, beds too hard to sleep well.

    Convenience to the airport.

    Stayed in May 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Room was a lot smaller than we expected.

    Conveniently located to airport. Staff friendly and helpful.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    restaurant was closed

    staff very helpful

    Stayed in May 2017

  • Reviewed: 13 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Need to be refreshed. Remove or clean carpets everywhere in the building

    Good location close to the airport

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice night. Very helpful and professional team.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    very small room

    very helpful personnel clean room very close location to the airport

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    low wifi bandwidth

    Stayed in April 2017

  • Reviewed: 23 January 2017

    • Solo traveller
    • Double Room
    • Stayed 1 night

    Heater was too hot and I could not control it.

    Stayed in January 2017

  • Reviewed: 22 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    no kettle for drinks in room, wifi not working in our floor,level 1

    close to airport

    Stayed in January 2017

  • Reviewed: 14 January 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No shuttle to/from airport

    Nothing special

    Stayed in January 2017

  • Reviewed: 2 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Cold room, isolated away from civilisation & services. Definitely over-priced.

    Good wifi Direct bus to city

    Stayed in December 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    it didn't smell of chemicals , detergents etc important to me!

    Stayed in October 2016

  • Reviewed: 31 October 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Location

    Stayed in October 2016

  • Reviewed: 25 October 2016

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Hotel is tired but then not bad at the price

    Very helpful lady on reception who spoke excellent English. Breakfast surprisingly good Ample parking

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and wewelcoming

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    No restaurant at hotel; hot water took ages to reach our faucents

    Room, bed comfortable

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lighting in the room could have been brighter, particularly for me

    The service from reception

    Stayed in September 2016

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