Reviews of Kyriad Vitrolles Aéroport Marseille
Z.I. des Estroublans /Z.I. de l'Anjoly 1 rue de Madrid, 13127 Vitrolles, France
#12 of 23 hotels in Vitrolles
Guests' ChoiceReview Score
Based on 49 hotel reviews
7.6Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
7.8
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Facilities
8.1
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Staff
8.2
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Value for money
7.7
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Free WiFi
8.1
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Showing 1 - 25
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Reviewed: November 28, 2023
Miss
United Kingdom3 Reviews8.0“Comfortable”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
Have an english speaking person available for early checkout
Room tidy. Receptionist friendly
Stayed in November 2023
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Reviewed: November 4, 2023
Lehloa
South Africa9 Reviews7.0“Sufficient for an airport stop but unfortunately not as convenient for a holiday.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
On my second stay the room I stayed in hadn’t been cleaned very well. I would also suggest that the hotel give staff basic English training to cover expected topics. The location is not great for leisure travel.
The newly renovated rooms were great and the breakfast was also a good French breakfast with fresh orange juice. Very close to the airport and staff willing to assist with the complimentary shuttle.
Stayed in October 2023
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Reviewed: October 15, 2023
Alla
Ukraine9 Reviews2 helpful votes8.0“Good, thanks”- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Not pretty clean, especially the beds
Everything is good for the stay before the flight
Stayed in October 2023
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Reviewed: September 22, 2023
Martin
United Kingdom9 Reviews7.0“Kyriad Marseilles Airport”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Twin beds a bit narrow but ok for a short stay. Have to walk outside up some stairs to the rooms. Ok as wasn't raining.
Location, shuttle bus excellent. Had a bar. Looks a good breakfast.
Stayed in September 2023
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Reviewed: September 12, 2023
Junior
United Kingdom5 Reviews7.0“Clean google maps location needs to be updated”- • Business trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Address on google indicate old address so had to pay for 2 separate Ubers to find the hotels actual location
Clean
Stayed in September 2023
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Reviewed: September 11, 2023
Caroline
United Kingdom15 Reviews2 helpful votes7.0“Good low cost option near the airport”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No breakfast available and hard to find the staff when checking out.
Devore was good as was the location relative to the airport
Stayed in July 2023
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Reviewed: September 9, 2023
Jean
United Kingdom5 Reviews7.0“Staff pleasant, rooms nice. Free shuttle bus”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Dining room and outdoor space could do with update. Food was average and the location is an industrial site
Rooms very clean and modern
Stayed in September 2023
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Reviewed: August 21, 2023
Istvan
Hungary5 Reviews9.0Wonderful- • Solo traveler
- • 1 Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff, nice rooms, good restaurant. Free airport transfer.
Stayed in August 2023
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Reviewed: August 17, 2023
Nora
Germany6 Reviews7.0“All in all totally matched my expectationsand it was very clean.”- • Leisure trip
- • Solo traveler
- • 1 Single Bed
- • Stayed 1 night
There's only pizza to eat.
Free airport shuttle in the morning was very helpful! Its next to the highway but the rooms are pretty quiet.
Stayed in July 2023
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Reviewed: August 16, 2023
Emily
France10 Reviews2 helpful votes8.0“Simple and comfortable.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The walls are very thin so there was a lot of noise until about midnight.
The property was clean, well decorated and comfortable.
Stayed in August 2023
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Reviewed: August 3, 2023
Lynn
United Kingdom6 Reviews8.0“Good stay before early flight”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The exterior needs an upgrade. A lite far from airport to be listed as an airport hotel.
Good little restaurant for a quick meal. Rooms very stylish.
Stayed in August 2023
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Reviewed: July 21, 2023
Darren
United Kingdom4 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff.. quick response to my emails with the problems I had with bookings.
Stayed in July 2023
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Reviewed: July 3, 2023
Albaili
Malta1 review8.0Very Good- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The late check in As I was told on the phone I can not check in before 5 pm
The atmosfer of the place and how clean it is
Stayed in July 2023
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Reviewed: June 21, 2023
Andrew
France8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant was understaffed. Poor waitress near break down
Very reactive and found a solution for an unexpected complicated issue
Stayed in May 2023
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Reviewed: January 12, 2024
Denis
Malaysia15 Reviews4.0Disappointing- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
For 100€ a night the standard is too low. No lift to go with heavy luggage to second floor Staff not enough customer satisfaction oriented: taking diner in the restaurant taking loudly. One lady on the front office stuck on his phone call without « welcome sorry to wait »…
Stayed in January 2024
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Reviewed: November 2, 2023
Miyah
United Kingdom1 review1.0- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
This review is hidden because it doesn't meet our guidelines.
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Reviewed: November 1, 2023
Jacqueline
United States of America29 Reviews11 helpful votes6.0“Ok, bed is comfortable”- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shuttle information should be more specific with times, i misunderstood the times I guess. My room Room Faced a very odd fence, man were yelling, but not the hotels fault. Location is close to the airport by car or taxi, public transportation or walk is not possible, and the shuttle dont run, only in their specific times, taxi for a 5 minute drive is close to a one night hotels price. The people were nice, but i spend not even more than a few hours a night , I was there only 7 hours. But thank you either way, I wasnt upset just confused about a lots of things.
Is clean
Stayed in November 2023
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Reviewed: October 3, 2023
Krystyna
Ukraine32 Reviews16 helpful votes1.0“Terrible staff who behave inappropriately and lie.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Terrible staff who behave inappropriately. The hotel claims that it has a shuttle to the hotel from the airport, but in fact this is not true. Therefore, immediately add the costs of a taxi to and from the airport.
Stayed in August 2023
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Reviewed: August 30, 2023
Teresa
Portugal29 Reviews3 helpful votes10“Very good”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are very clean and comfortable. Staff is very friendly. They offered me a coffee and crossaints in the morning before leaving to the airport. They have a free shuttle to the airport.
Stayed in August 2023
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Reviewed: August 28, 2023
Renee
Australia27 Reviews9 helpful votes10“Great convenient location to airport.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great one night stay before heading to airport. Great ammenities and comfortable bed. Free airport shuttle was a bonus and easy to arrange the night before
Stayed in August 2023
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Reviewed: August 16, 2023
Omer
Turkey3 Reviews1 helpful vote1.0Very Poor- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
My belongings were taken to rubbish bin while I were continuing to stay at the hotel. I have lost my valuable things. The hotel staff are not Kind.
Nothing
Stayed in August 2023
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Reviewed: August 9, 2023
Rosemary
United Kingdom1 review5.0“Very Functional”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Confusion over time of shuttle to airport
Didn’t take breakfast
Stayed in August 2023
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Reviewed: July 31, 2023
Mary
Malta39 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff were so kind. My flight was cancelled. They told me the restaurant was open till 10 pm And breakfast from 6.30 am next morning. The room was very comfortable with good Wi Fi and AC. A generous breakfast. After I checked out at 11 am, they let me stay in the garden and lounge till it was time to go t o the airport. There was free water, coffee and croissants! Lunch was available. I was given a complementary ride to the airport which saved 30 Euro! Cannot praise it enough!
Stayed in July 2023
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Reviewed: July 13, 2023
Ellison
United Kingdom2 Reviews3.0Poor- • Business trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
First morning there was no water to flush the toilet or clean your teeth or shower. Breakfast was poor at best and the coffee machine wasn't working because of the water. More like a motel than a hotel. Expensive for food and drink.
The rooms are modern, clean but small.
Stayed in July 2023
Showing 1 - 25
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