Reviews of Campanile Toulouse Purpan
33 route de Bayonne, 31300 Toulouse, France
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Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewWarm and friendly.
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewOutside all the basics at the top, the staff was really nice and helpful.
If I have to find something, maybe the breakfast was not matching the other parts...but quality wise, still really good...
Dear Serge, Thank you very much for your kind words about our team, we are delighted to read that you felt well taken care of during your stay. We also take good note of your feedback regarding the breakfast, which helps us to identify points of improvement while keeping in mind that the overall quality met your expectations. We would be happy to welcome you back soon in the "Pink City". Best regards, Kerwan – Assistant Manager
Dear Serge, Thank you very much for your kind words about our team, we are delighted to read that you felt well taken care of during your stay. We also take good note of your feedback regarding the breakfast, which helps us to identify poi… Show more
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewSmart hotel good value for money
We were disappointed that the restaurant was closed,at weekends, even though they served drinks at the bar
Dear Royston, Thank you very much for your kind review. We are delighted that you enjoyed the comfort of our hotel and found it good value for money. We do understand your disappointment about the restaurant being closed on weekends. Indeed, our restaurant operates from Monday to Thursday evenings, while the bar remains open and we are happy to recommend nearby dining options. We hope to welcome you again on a future stay in Toulouse. Warm regards from the Pink City, Kerwan – Assistant Manager
Dear Royston, Thank you very much for your kind review. We are delighted that you enjoyed the comfort of our hotel and found it good value for money. We do understand your disappointment about the restaurant being closed on weekends. Indee… Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewCheap but has everything you need for a good night sleep. Even had a nice present for my kid :) Staff is kind, breakfast generous and rooms well equipped. Will surely stop there again.
Nothing
Dear Gianantonio, Thank you very much for your excellent review and your kind words. We are delighted that you enjoyed the comfort of your room, the generosity of our breakfast and the kindness of our staff. We are especially happy that the little surprise for your child brought joy to your stay. Your loyalty means a lot to us, and we look forward to welcoming you again on your next trip through Toulouse. Best regards, Kerwan – Assistant Manager
Dear Gianantonio, Thank you very much for your excellent review and your kind words. We are delighted that you enjoyed the comfort of your room, the generosity of our breakfast and the kindness of our staff. We are especially happy that th… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified reviewVery clean and well designed.
Dear Roxuta, ✨ Thank you so much for your wonderful review. We’re delighted that you enjoyed the cleanliness and design of our hotel. Your satisfaction is our greatest reward, and we would be very happy to welcome you back on your next visit to Toulouse. Chocolatinement, Kerwan – Assistant Manager
Dear Roxuta, ✨ Thank you so much for your wonderful review. We’re delighted that you enjoyed the cleanliness and design of our hotel. Your satisfaction is our greatest reward, and we would be very happy to welcome you back on your next vis… Show more
Reviewed: August 5, 2025 · Stayed in July 2025
Verified reviewReviewed: August 2, 2025 · Stayed in August 2025
Verified reviewGreat breakfast
Dear SOR, ✨ Thank you for your excellent review. We’re delighted you enjoyed our breakfast and hope to have the pleasure of welcoming you back for another great experience. See you soon in Toulouse, Kerwan – Assistant Manager
Reviewed: July 29, 2025 · Stayed in July 2025
Verified reviewReviewed: July 27, 2025 · Stayed in July 2025
Verified reviewWe stayed here for a very early flight from Toulouse airport. The bed was comfortable, the room clean and we were very happy with the staff. There was tea and coffee in the room. Everything worked perfectly. It was just what we needed. We left too early to be able to have breakfast, which was a shame as the breakfast looked very good.
The area is not for walking around, just a functional hotel.
Dear Sir, Thank you for taking the time to share your feedback following your stay at Campanile Toulouse Ouest – Purpan. We’re delighted to hear that the comfort of the bed, the cleanliness of the room, and the warm welcome from our team met your expectations. It’s great to know everything worked perfectly and that the room suited your needs before your early flight. It’s a shame you didn’t have the chance to enjoy the breakfast — perhaps next time! We wish you safe travels and look forward to welcoming you again soon. Kind regards, Chloé – Assistant Manager
Dear Sir, Thank you for taking the time to share your feedback following your stay at Campanile Toulouse Ouest – Purpan. We’re delighted to hear that the comfort of the bed, the cleanliness of the room, and the warm welcome from our team … Show more
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in June 2025
Verified reviewStaff where very friendly and helpful
Dear David, Thank you very much for your excellent rating and kind words. We’re delighted to hear that you found our team friendly and helpful. Your satisfaction is our greatest reward, and we truly appreciate your feedback. We look forward to welcoming you again at Campanile Toulouse Ouest – Purpan ;) Kind regards, Chloé – Assistant Manager
Dear David, Thank you very much for your excellent rating and kind words. We’re delighted to hear that you found our team friendly and helpful. Your satisfaction is our greatest reward, and we truly appreciate your feedback. We look forw… Show more
Reviewed: July 18, 2025 · Stayed in June 2025
Verified reviewReviewed: July 3, 2025 · Stayed in July 2025
Verified reviewStaff went above and beyond
Dear Loops, Thank you for your kind words following your stay at Campanile Toulouse Ouest – Purpan. We're delighted to hear that you enjoyed your night with us and that our team went above and beyond to make your stay special. Your satisfaction means a lot to us. We look forward to welcoming you again on a future visit ! Kind regards, Chloé – Assistant Manager
Dear Loops, Thank you for your kind words following your stay at Campanile Toulouse Ouest – Purpan. We're delighted to hear that you enjoyed your night with us and that our team went above and beyond to make your stay special. Your satisf… Show more
Reviewed: June 27, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in May 2025
Verified reviewReviewed: June 12, 2025 · Stayed in May 2025
Verified reviewThe room was comfy and clean and the staff nice.
The room description in Booking included a double bed and a smaller bed and we were two and were hoping for two beds. If the description had included only a double bed, we would have requested two single beds before arrival and once we arrived none were available. Also, the front gate was closed at night and you had to request for it to be opened not only to go in but also to get out, which was a bit impractical. It would be best if guests had a code for the gate and did not have to wait for the staff to open and close it every time. It would have been cool if the room included a fridge.
Dear Nerea, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you particularly appreciated the cleanliness of the room, its comfort, and the friendliness of our team. Regarding the room, the description indicates a double bed and a junior bed (which refers to a child-size bed). As for the gate, it is intentionally closed at night to ensure the safety of our guests, their vehicles, and our staff. This system limits access to our private parking and ensures that only hotel guests can enter or exit. While it may require contacting the night team, this is an essential measure to prevent intrusions or damage. Lastly, about the refrigerator: all included amenities are listed in the room description. However, please don’t hesitate to ask us during a future stay – we’ll be happy to store certain items in our fridge for you. 🌸 Sincerely yours, Kerwan – Assistant Manager
Dear Nerea, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you particularly appreciated the cleanliness of the room, its comfort, and the friendliness of our team. Regarding… Show more
Reviewed: June 3, 2025 · Stayed in March 2025
Verified reviewthe receptionists were kind, it was easy to get in. the bed was comfortable. there were shops around the apartment which was great.
i missed a fridge and we did not have too much place to put our clothes.. the apartment's location is a bit out of reach..
Dear IAmDudcsu, Thank you for your kind review. We’re delighted you enjoyed the comfort of the bed, the nearby shops and the friendliness of our reception team. We take good note of your comments regarding storage space – your feedback helps us improve the guest experience. We hope to welcome you again soon in Toulouse! Best regards, Kerwan – Assistant Manager
Dear IAmDudcsu, Thank you for your kind review. We’re delighted you enjoyed the comfort of the bed, the nearby shops and the friendliness of our reception team. We take good note of your comments regarding storage space – your feedback hel… Show more
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewClean, great location and comfortable
Nothing
Dear Clare, Thank you very much for your perfect rating and kind words. We are delighted to hear that you enjoyed the cleanliness, comfort, and convenient location of our hotel. 🌸 Looking forward to welcoming you again in the Pink City, Kerwan – Assistant Manager
Dear Clare, Thank you very much for your perfect rating and kind words. We are delighted to hear that you enjoyed the cleanliness, comfort, and convenient location of our hotel. 🌸 Looking forward to welcoming you again in the Pink City, Ke… Show more
Reviewed: May 17, 2025 · Stayed in May 2025
Verified reviewReviewed: May 5, 2025 · Stayed in April 2025
Verified reviewVery comfortable beds, very quiet, nice bathroom.
Not a lot of space left with the extra bed for our kid. Restaurant was closed on Friday evening.
Dear Emmanuel, Thank you for taking the time to share your feedback. We're glad you enjoyed the comfort of the beds, the quiet atmosphere, and the bathroom. We understand that the space might feel limited with an extra bed and we appreciate your comment — it helps us to continuously improve. We're also sorry for the inconvenience regarding the restaurant closure on Friday evening. We hope to have the opportunity to welcome you again for a fully satisfying experience ! Best regards, Chloé – Assistant Manager
Dear Emmanuel, Thank you for taking the time to share your feedback. We're glad you enjoyed the comfort of the beds, the quiet atmosphere, and the bathroom. We understand that the space might feel limited with an extra bed and we apprecia… Show more
Reviewed: May 4, 2025 · Stayed in May 2025
Verified reviewMy only two real hotel criteria are that room be quiet and the bed comfortable. I requested and was given quiet room. King sized comfortable bed. Hotel is close to TLS, convenient parking, has what appears to be a decent restaurant - we did not eat there. Large mall walking distance. EV charging only works with Qovoltis app (which would not load on my recent model phone). Others nearby.
EV charging with bank card and/or generic card option (hardly a show stopper)
Dear Fred, Thank you for your kind words! We’re really glad you enjoyed the peace and comfort of your room — that’s exactly what we aim for. Thanks also for your note about the EV charging; we’ll look into how we can make it easier next time. We’d love to welcome you back — and hopefully you’ll get to try our restaurant too! Best regards, Chloé – Assistant Manager
Dear Fred, Thank you for your kind words! We’re really glad you enjoyed the peace and comfort of your room — that’s exactly what we aim for. Thanks also for your note about the EV charging; we’ll look into how we can make it easier next t… Show more
Reviewed: May 3, 2025 · Stayed in April 2025
Verified review