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Reviews of Cannes Palace Hotel 4 stars

14, avenue de Madrid, Pointe Croisette, 06400 Cannes, France

#96 of 103 hotels in Cannes

Guests' Choice

Review score

Based on 210 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.7

  • Location

    7.5

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.2

  • Free WiFi

    7.2

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Showing 1 - 40

  • Reviewed: 20 September 2018

    6.3
    value for money - need renovation and better breakfast
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Rooms need renovations, which I heard are ongoing. breakfast is seriously to be improved. F&B Manager has to be taught how to serve clients the Breakfast - as this is really low end .

    Great value for Money. Near the Beach, far from the Yachting Festival, if ever you would book for that. Other than that would happily return IF THEY RENOVEATE ROOMS and IMPROVE THE BREAKFAST. Staff is super nice !!!

    Stayed in September 2018

  • Reviewed: 8 June 2018

    9.6
    For a quiet, well run, comfortable, affordable hotel in Cannes you could do so much worse.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smart well equipped bathroom (with walk-in shower as requested in my booking), efficient check-in and out by helpful staff. Quiet residential location with short walk to the sea and to the main shopping streets. Have stayed before and will again.

    Stayed in June 2018

  • Reviewed: 19 March 2018

    2.5
    Very poor, the hotel is not as advertised.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The room was sub standard and was not as advertised. The room was damp, the carpet was heavily stained, the upholstery too. The bed was tilted, the telephone didn't work and the electrical sockets were coming out of the wall and were unsafe. This is not anywhere near a four star hotel as advertised.

    Stayed in March 2018

  • Reviewed: 10 December 2017

    7.9
    Clean, quiet, and a bit of a walk if you don't mind.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    I got lucky. I was on the 6th (top) floor. One day I mistakenly got off one the 4th floor... it was a disaster... Also there is NO room service, and the b-fast that the hotel offers for 19 euros is beyond awful. I found a place up the street for 5.75 Euros.

    Friendly staff. Hotel is clean for the most part.

    Stayed in December 2017

  • Reviewed: 28 September 2017

    7.5
    Good for money but do not expect too much.
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Rooms very old and used, furniture, bath doors all with seen damages from using a lot. Halls with very bad walls.....but value for money for Cannes maybe not bad

    Close to the beach and Croisette

    Stayed in September 2017

  • Reviewed: 17 September 2017

    4.2
    certainly not a four star hotel
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 7 nights

    room was dated and in need of extensive maintenance work throughout too numerous to list. smoking in adjacent room early morning noise not what we are used to from a 4* hotel pool not cleaned

    comfy bed

    Stayed in September 2017

  • Reviewed: 29 June 2017

    3.3
    €8 for two tea bags??? Not impressed!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor hotel. Its listed as beachfront property on booking.com but beach is 400 meters away. Which is not a problem but its inconvenient to be mislead when traveling with pregnant wife. Hotel very dated. Crying for face lift. In the room sockets falling out of the walls, stained carpet, dirty towels. Mini bar only had two bottles of water. Lifts are very small. We couldnt get in with one suitcase (me, my pregnant wife and suitcase) Car park has no back access to the hotel. There is no hot beverage facilities in the room but staff brought the kettle, two cups and two tea bags. They charged us €8 at the check out for two tea bags. Very bad and very old hotel Reception looks very nice and has been recently refurbished. But the decor is changing as soon as you go to upper floors Highly not recommend!!!

    Staff very friendly and helpful

    Stayed in June 2017

  • Reviewed: 30 May 2017

    8.8
    Great break in Cannes
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The original rooms - not good enough standard

    Our initial room was poor and due for refurbishment (we arrive in Cannes film festival weeekend) but the staff were tremendously helpful and changed our rooms to refurbished. The taxi they booked for us back to the airport was also excellent and prompt/courteous

    Stayed in May 2017

  • Reviewed: 20 May 2017

    8.3
    Our balcony overlooking the street, local market stores,...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet was down for the two nights and following day that we stayed. The hotel tried to fix this but was unable to do so.

    Our balcony overlooking the street, local market stores, proximity to croisette and train and bus services. Friendly welcoming staff.

    Stayed in May 2017

  • Reviewed: 23 March 2017

    3.3
    it claims to have 4 stars. It is more like one or two stars.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 6 nights

    The hotel desperately needs a makeover. It is like a mausoleum,so few residents It has no life . It did not feel clean. It is in a housing estate.

    the bedroom was quite large. the hotel was walking distance to shops

    Stayed in March 2017

  • Reviewed: 17 September 2018

    5.4
    lobby
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    bathroom

    lobby

    Stayed in September 2018

  • Reviewed: 2 September 2018

    5.8
    See above
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room and hotel. Very old and tired

    Location and lobby

    Stayed in August 2018

  • Reviewed: 5 July 2018

    9.6
    Nothing
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony or Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Stayed in July 2018

  • Reviewed: 8 June 2018

    7.9
    Some carpets are still very nasty, but, otherwise, meets all the criteria.
    • With a pet
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Some carpets still need replacing.

    Great value for the class of hotel in Cannes.

    Stayed in June 2018

  • Reviewed: 25 April 2018

    7.9
    The hotel felt more like 2-3 stars
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room quality and facilities were not as advertised

    The service was very nice and the staff super friendly

    Stayed in April 2018

  • Reviewed: 30 November 2017

    8.3
    SUPER HOTEL CLOSE TO THE BEACH
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    ALL OK

    THE BED EXTRA CONFORTABLE

    Stayed in November 2017

  • Reviewed: 29 September 2017

    6.3
    Good value for money, not sure...
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Old style building, bad walls and furniture

    Close to Croisette not expensive

    Stayed in September 2017

  • Reviewed: 15 September 2017

    5.0
    Four star? Don't think so.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stained carpets. Cracked basins. Broken air conditioning control.

    Staff

    Stayed in September 2017

  • Reviewed: 21 August 2017

    7.9
    Rooms needs some attention, mould in shower and cracked...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms needs some attention, mould in shower and cracked toiles

    Stayed in August 2017

  • Reviewed: 29 July 2017

    7.1
    Value for money ok
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Sold out very fast and slov or no refills

    Stayed in July 2017

  • Reviewed: 18 June 2017

    5.4
    Ok, wouldn't come again.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No wifi, staff weren't great.

    Good location near the beach, quiet area.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    7.5
    Excellent Location
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Balcony
    • Stayed 4 nights

    The Wi-Fi was down from Friday - Tues

    Excellent Location

    Stayed in June 2017

  • Reviewed: 24 April 2017

    7.9
    Comfortable, nice hotel close to beach and restaurants
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Comfortable , clean room an good breakfast

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 October 2015

    3.3
    The location is ok after you walk through the dump area.
    • Leisure trip
    • Couple

    Dirty and warn down hotel. Reception has been renovated but not the rooms. Poor service all round.

    The location is ok after you walk through the dump area.

  • Reviewed: 23 July 2015

    3.3
    Ok location in residential area however a bit close to...
    • Leisure trip
    • Family with older children

    Rooms are very poor. Comes no where near 4star. Standard is more like a 2star room. My advice: cancel your booking and find an other hotel

    Ok location in residential area however a bit close to railway

  • Reviewed: 19 July 2015

    6.3
    The location is good for ready access to public beach, but a...
    • Leisure trip
    • Family with older children

    The internet costs are excessive. The main foyer of the hotel is good but is inconsistent with the age, fittings and condition of the rooms. The cost of breakfasts is too high.

    The location is good for ready access to public beach, but a little far away from the shopping district and old town. The pool is a good size and clean.

  • Reviewed: 19 May 2015

    7.1
    The staff was very accommodating.
    • Business trip
    • Solo traveller

    powdered eggs for breakfast? Really? I thought this was France. We don't see powdered eggs in the worst establishments in the US. Also, television remote didn't work and the very old stand in tub with a handle for a shower was a bit cumbersome. Hairdryer needs to be replaced. Otherwise it was a nice trip. Thanks.

    The staff was very accommodating.

  • Reviewed: 19 May 2015

    7.5
    Great location and friendly staff.
    • Business trip
    • Solo traveller

    Basic tea and coffee in the rooms with kettle would have been nice as well as some small area with a gym and pool being used.

    Great location and friendly staff.

  • Reviewed: 18 May 2015

    5.8
    Location
    • Business trip
    • Solo traveller

    Security - The windows are only closed with a very simple bolt and the safes are too small to get a laptop in. The a/c did not work so the rooms were unbearably hot

    Location

  • Reviewed: 26 October 2015

    7.9
    Clean and Quiet room.
    • Leisure trip
    • Solo traveller

    In non-smoking room I feel smell of cigarette

    Clean and Quiet room.

  • Reviewed: 30 August 2015

    2.9
    2star palace
    • Leisure trip
    • Solo traveller

    2star palace

  • Reviewed: 28 August 2015

    6.3
    Location and breakfast buffet
    • Leisure trip
    • Family with young children

    Rooms and bathrooms very very old.need immidiate renovation. Beds not comfortable and have bed bugs!

    Location and breakfast buffet

  • Reviewed: 19 August 2015

    6.3
    reception area and staff good
    • Leisure trip
    • Couple

    bedroom carpet filthy. room generally tatty. shower head bracket broken rendering it unusable

    reception area and staff good

  • Reviewed: 15 August 2015

    5.4
    good location, good staff
    • Leisure trip
    • Group

    old facilities. smell bad

    good location, good staff

  • Reviewed: 4 August 2015

    2.9
    2 star Palace
    • Leisure trip
    • Solo traveller

    2 star Palace

  • Reviewed: 28 July 2015

    9.2
    Clean and lexcellent location
    • Leisure trip
    • Family with young children

    No free wifi

    Clean and lexcellent location

  • Reviewed: 14 June 2015

    4.2
    It's a four star facility but rooms are like two star
    • Leisure trip
    • Family with older children

    It's a four star facility but rooms are like two star According to hotel mgmt they need

  • Reviewed: 7 June 2015

    7.1
    Unfortunately they were renovating, but otherwise everything...
    • Business trip
    • Family with older children

    Unfortunately they were renovating, but otherwise everything was ok

  • Reviewed: 21 May 2015

    6.7
    - good location
    • Business trip
    • Solo traveller

    -wifi a little slow

    - good location - friendly staff

  • Reviewed: 9 March 2015

    8.8
    Proffesional stuff, free parking, big rooms.
    • Leisure trip
    • Family with young children

    No free wifi, breakfast is not worth 17€. Beter to eat somewhere outside.

    Proffesional stuff, free parking, big rooms.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 40

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