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Reviews of Hôtel Château de l'Hermitage

8 rue du parc, 95300 Pontoise, France

#7 of 18 hotels in Pontoise

Guests' Choice

Review Score

Based on 32 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    6.9

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Showing 1 - 25

  • Reviewed: December 7, 2023

    7.0
    A good stop over. Friendly staff and good food
    • Leisure trip
    • Family with young children
    • Forest Prestige Room
    • Stayed 1 night
    • Submitted from a mobile device

    I arrived at night and it wasn’t easy to find Expensive for the pets 30 euros and not even a dog bed or a water bowl

    The room was confortable , good size and pretty. Good bathroom

    Stayed in December 2023

  • Reviewed: October 22, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Prestige Forest Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    No room coffee & no hair dryer.

    Nice location a bit hard to find.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    It was ok… nothing horrendous but nothing memorable either
    • Business trip
    • Group
    • Prestige Golf Double
    • Stayed 1 night
    • Submitted from a mobile device

    Beds creak like mad, seriously annoying and bin men doing the bin run under the bedroom window for half hour at 5:30 this morning! Breakfast was rubbish and €15 each was very steep for pa-choc and a coffee

    Location is nice, looks lovely.

    Stayed in October 2023

  • Reviewed: July 23, 2023

    9.0
    Romantic countryside location in the hills of Pontoise
    • Leisure trip
    • Couple
    • Prestige Suite Golf
    • Stayed 5 nights

    We received a very warm welcome on our arrival and all the staff during our stay were very courteous and kind, always giving extra effort above and beyond our expectations to ensure our stay was perfect and enjoyable. They also gave us helpful tips on places to visit in the local area. We ate dinner a few times during our stay, and the food was always creatively presented and tasted excellent, cooked to a high standard and often better than the same dishes offered in Paris. It was served in a very pleasant setting, outside under the trees. The breakfast was also lovely with a good selection of bread & pastries, fresh fruit juices, jam, honey, meat and cheese. The coffee was superb and you could also choose to have your eggs as an omelette or fried. Our room was large and spacious with lots of natural light coming from the tall windows, overlooking the trees and with views far across the valley. We appreciated having lots of cupboard space to store our clothes during the stay. The bathroom was also spacious with a bath and separate shower, with fluffy towels and a complimentary bathrobe. The bed was comfortable too, with an extra pillow if needed. The hotel is located on top of a hill, very quiet and calm and really nice for those wanting to come and relax. We took the opportunity of using the excellent e-bikes provided by the hotel and enjoyed a few days exploring the nearby towns and countryside. The village of Pontoise is only a 5min drive away, or a 30min walk if you are travelling without a car. Honestly, everything was perfect and we could not have wished for a better stay. We would highly recommend this location to other travellers!

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Very nice, highly recommended
    • Business trip
    • Solo traveler
    • Prestige Forest Twin
    • Stayed 1 night
    • Submitted from a mobile device

    I was up in the attic and it was very warm with little windows, a fan would have been nice

    The staff were very friendly and the dinner was very good & tasty , it was a warm night and we sat outside ..

    Stayed in July 2023

  • Reviewed: February 26, 2023

    8.0
    it was fine, the park was lovely and peaceful
    • Leisure trip
    • Couple
    • Golf Prestige Room
    • Stayed 1 night

    didn't have breakfast but had dinner - very mediocre choice of wines was poor

    Stayed in February 2023

  • Reviewed: September 20, 2022

    8.0
    Friendly
    • Leisure trip
    • Family with young children
    • Prestige Forest Twin
    • Stayed 1 night

    The room had no kettle and no fridge which was a little disappointing, but perhaps this is more of a requirement if you're English! Otherwise it was good.

    The building was beautiful and the staff were really lovely. We ate dinner there too which was good - although a small menu. It was located well for us as we wanted something on the way to Paris after we left Peronne, but maybe not well located for much.

    Stayed in September 2022

  • Reviewed: July 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Forest Prestige Room
    • Stayed 2 nights
    • Submitted from a mobile device

    curtains do not block light

    location

    Stayed in July 2022

  • Reviewed: March 27, 2022

    8.0
    Beautiful historical location
    • Leisure trip
    • Family with young children
    • Junior Golf
    • Stayed 1 night
    • Submitted from a mobile device

    if you have trouble walking stairs than this is not for you. Staff was so kind to carry my mom’s suitcase to the second floor. the adress was not correct. Where it says you have arrived you have to go straight, than at the end to the left, before you get on the private roundabout go to the right direction golfclub.

    Beautiful location and very nice historical building. Rooms are comfortable and clean. Staff was very kind. Hotel is close to Auvers sur Oise where Vincent Van Gogh spend his last days, there you also find nice restaurants.

    Stayed in March 2022

  • Reviewed: October 11, 2021

    7.0
    Nice stay with character
    • Leisure trip
    • Couple
    • Forest Prestige Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a little tired. Curtains did not block out the light in the morning.

    The view was great, the looks of the outside was good. The food smelt fantastic (did not eat there)

    Stayed in October 2021

  • Reviewed: September 16, 2021

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Junior Golf
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Stayed in September 2021

  • Reviewed: August 28, 2021

    7.0
    sorry. no time
    • Leisure trip
    • Couple
    • Golf Prestige Room
    • Stayed 1 night

    few little things but of no great importance, like toiletries.

    Breakfast was medicore. Middle of the road. Location was not very easy as first time.

    Stayed in July 2021

  • Reviewed: September 2, 2023

    5.0
    "Auberge" de l'Hermitage
    • Leisure trip
    • Couple
    • Prestige Suite Golf
    • Stayed 3 nights
    • Submitted from a mobile device

    I noticed several points that could benefit, if addressed, the overall experience: - The main entry door of the chateau is rubbing against the title floor of the entry way which makes it hard to open and close leading guests to slam it hard, generating an unwelcoming rumble through the chateau. - On Thursdays, the delivery truck arrives sometime before 6:00am. The beeping sound of a truck backing up along with the associated noises of downloading the goods, moving them with an electric dolly on an uneven surface generate an unexpected early morning unpleasant wake-up call just under your bedroom windows. - Both the bedroom and the bathroom could benefit from having paper tissues available to guests. - A small trash can in the bedroom would be a good addition. - The breakfast is very disappointing. In a place where the nearby villages offer a large choice of excellent artisan croissants and pain of chocolats, the ones served feel like they come from a local cheap supermarket or a croissant in a can. Same with the orange juice that could have been made fresh. - The dîner menu offers some excellent dishes, but it is the same menu every evening, which is quite disappointing when you stay several days as we did. Given that the short dish offering list includes several choices of hamburgers, it is a bit of a setback in a country known for its culinary richness and from a chateau.

    Both bedroom and bathroom are very spacious, clean and welcoming. The surroundings are nice and nested in a very quiet location with the caveat mentioned below. The view of the chateau on the site can give the impression of a high-class offering, but the reality is quite tuned down and not reflected by what you see.

    Stayed in September 2023

  • Reviewed: July 16, 2023

    1.0
    Bed bugs. We arrived around midnight, exhausted and went straight to bed. Woke up to painful insect bites and to our hor
    • Leisure trip
    • Couple
    • Forest Prestige Room
    • Stayed 1 night
    • Submitted from a mobile device

    This was the hotel experience of my life. Bed bugs in the rooms.

    Not much.

    Stayed in July 2023

  • Reviewed: April 26, 2023

    5.0
    The hotel was ok for a very short term stay but next time I would most probably select another one
    • Business trip
    • Solo traveler
    • Prestige Forest Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    The room a bit dusty, the furniture outdated but in line with the name "chateau". The most bothering issue was the smell from the kichen in the room.

    The breakfast was very good with a good choice and stuff very polite. The hotel is very quiet, northing noisy around just the nature.

    Stayed in April 2023

  • Reviewed: March 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Prestige Suite Golf
    • Stayed 1 night
    • Submitted from a mobile device

    Large comfortable room with great view

    Stayed in March 2023

  • Reviewed: October 1, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Prestige Forest Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    Love, love, loved our accommodation. We initially wanted to stay in Auvers, but was booked out. Got onto Bookings that same day and found Hotel Chateau de l Hermitage. How grateful are we that fate dealt us this stay. Our room in the Chateau was lovely and old world. Huge windows and shutters opened to lovely gardens. Room was decorated beautifully. Bathroom was lovely. Bedding was comfortable. Room was large, clean and wonderfully quiet. Grounds were also heavenly. Breakfast both mornings were yummy. The staff were lovely and helpful. Our favourite accommodation for the three weeks we were in France. Thank you from two happy Australians.

    Stayed in August 2022

  • Reviewed: July 4, 2022

    6.0
    We hope the Chateau receives the investment it needs to bring it back to life.
    • Leisure trip
    • Couple
    • Golf Prestige Room
    • Stayed 1 night

    The Chateau is beautiful, however it has seen better days. The rooms were spacious but rather tired, the mattress was exhausted! The shower was scary - you need to be very careful getting in and out as the shower is over a very slippery bath. The broken (lack of a)screen may suggest someone held onto it for support.

    Lovely location, breakfast was good and dinner at the hotel restaurant was a very nice surprise. Staff very friendly.

    Stayed in June 2022

  • Reviewed: April 4, 2022

    5.0
    No Chateau feeling
    • Business trip
    • Group
    • Golf Prestige Room
    • Stayed 1 night

    Pictures look really nice but the hotel is old and run-down, no Chateau feeling. Mattress old, no shower curtain. Not at all as cosy as on the pictures. Breakfast okay, very French, but started pretty late.

    Very calm area in a park. Car is needed to get there.

    Stayed in March 2022

  • Reviewed: October 12, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Golf Prestige Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old, outdated, dirty, stains…

    Staff

    Stayed in October 2021

  • Reviewed: September 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Prestige Golf Double
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Prestige Golf Double
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Forest Prestige Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: July 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Prestige Suite Golf
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

Showing 1 - 25

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