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Reviews of Château d'Isenbourg & SPA

Château d'Isenbourg, 68250 Rouffach, France

#12 of 18 hotels in Rouffach

Guests' Choice

Review Score

Based on 117 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 - 25

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The inside of the castle is old and neglected. The room where we stayed have seen better days and could benefit of a refresh, especially the bathroom.

    The position was perfect to visit the " route des vins", close enough to the typical villages in our to-do list. When you arrive at the castle, the outside is astonishing.

    Stayed in March 2024

  • Reviewed: January 21, 2024

    8.0
    beautiful spot in a wonderful setting
    • Leisure trip
    • Group
    • Tradition Room
    • Stayed 2 nights
    • Submitted from a mobile device

    property needs maintenance

    restaurant in the hotel and view on the valley and the vineyards. romantic interior and the spa

    Stayed in November 2023

  • Reviewed: December 26, 2023

    8.0
    Amazing spa with a view
    • Leisure trip
    • Solo traveler
    • Classic Room - in the Pavillon Nantilde
    • Stayed 1 night
    • Submitted from a mobile device

    I was disappointed about toiletries, I had shampoo, body lotion, shower gel, but no soap. The smell in the bathroom wasn’t good as well.

    The large space was amazing, it’s quite rare in France. Also the location is special, the view from the spa on the vineyards is incredible.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    A new owner is planning a big renovation in 2024 so not sure what that will bring. Hope they keep so
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights

    The Les Tommeries restaurant was a major disappointment. Very expensive and though duck was on the menu it was barely cooked and so chewy our jaws were sore! Couldnt eat much of it....the halibut was great though. Service was just OK. The spa can be great but they list that it is open until 9 PM but they automatically turn off the sauna and Hammam/steam room at 8 pm and the front desk had no idea how to turn them on. If it is open til 9 the equipment needs to be on til 9!

    Classic old Chateau hotel and lovely grounds. Nice to be away from the crowds in Colmar. Nice Place.

    Stayed in December 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    We loved the spa and pool facilities! And the views from every spot on the property are lovely.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Bathroom was old fashioned and overall cost was high

    Restaurant and breakfast were very good. Staff were generally friendly and efficient

    Stayed in October 2023

  • Reviewed: September 20, 2023

    7.0
    Enjoyed the pool w nice views & great restaurant
    • Leisure trip
    • Couple
    • Classic Room - in the Pavillon Nantilde
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is a bit outdated and reception staff was not very welcoming

    Pool with great views and a nice bar & restaurant where the service is great

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Beautiful time in a beautiful building.
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was really good, only thing I missed was some music in bar and restaurant to make it more cozy and easier to have private conversations for the guests.

    Very beautiful building and property.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    Can’t wait to return once renovations are complete!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    To say we did not like it would be wrong but although I knew there was a separate cost for breakfast, it would be really great if it were included like many establishments of similar rating.

    The food in the restaurant is absolutely fabulous. We went for the “menu saver” every course was better than previous. The chateau decor is tired but we cannot wait to return in 2 years when the renovations are completed, we have high expectations.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 1 night
    • Submitted from a mobile device

    No soundproofing we could hear everything from other room, left because of this.

    Outside swimming pool

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Lovely hotel with great facilities and food
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little transfer of noise from room above. Air con kept stopping and Wi-Fi was poor. Had to use 4G from phone instead.

    Lovely quiet location, fabulous room with painted ceiling. It looked like a room in a palace. Outdoor and indoor pool. Excellent restaurant with great views.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Fantastic start off day with luxury breakfast
    • Leisure trip
    • Couple
    • Classic Room - in the Pavillon Nantilde
    • Stayed 3 nights
    • Submitted from a mobile device

    Glass around the pool

    Exclusive breakfast for 25€ pr person. Nice pool with spacious surroundings and great view. Nice that you can borrow bikes for free. Big and cleanroom but a bit old, “castle decor” styled.

    Stayed in July 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Room - in the Pavillon Nantilde
    • Stayed 1 night
    • Submitted from a mobile device

    The beautiful surroundings, the vineyards, the polite service and of course the castle itself

    Stayed in August 2023

  • Reviewed: July 16, 2023

    8.0
    Nice place for a night
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    No fitness room and no espresso machine in the room. Made reservation for their restaurant for dinner but they were closed and didn’t let us know till we got there.

    Beautiful view and beautiful gardens, antique and unique design of the room . Great service.

    Stayed in July 2023

  • Reviewed: June 21, 2023

    7.0
    Fabulous setting, good food but service a bit too formal
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 2 nights

    The room was 'tired' and the service on the a bit too stiff and formal end of the spectrum between 'relaxed' and 'formal'.

    Great location, good food

    Stayed in May 2023

  • Reviewed: May 18, 2023

    7.0
    Disappointing. Not what it was.
    • Leisure trip
    • Couple
    • Classic Room - in the Pavillon Nantilde
    • Stayed 1 night
    • Submitted from a mobile device

    A return after 18 years. Disappointing. Outhouse room stuck in 70's. Clearly in need of modern revamp. Evening meal was OK. But not fine dining. Lazy cooking. Hotel in need of a new Chef.

    Good location. Interesting building and good view over valley.

    Stayed in May 2023

  • Reviewed: March 25, 2023

    8.0
    good place to wind down on way to Switzerland
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 2 nights
    • Submitted from a mobile device

    some of the spa facilities (Hammam) not fully functioning

    stunning views and beautiful building wonderful to see the storks!

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • Classic Room - in the Pavillon Nantilde
    • Stayed 1 night

    wet cell is a (French) disaster.

    breakfast

    Stayed in February 2023

  • Reviewed: January 9, 2023

    8.0
    Rooms were quiet, warm and nicely decorated.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    Shower was tough to use. I am tall and I would have to sit in the tub to shower. They had nice tall ones in the Spa.

    Had a nice visit, we did an upgraded room and it was large. Rooms were quiet, warm and nicely decorated. Shower was tough to use, I am tall so I would have to sit in the tub to shower. Room price was pretty expensive. Had great views and not to far from a little town.

    Stayed in December 2022

  • Reviewed: December 11, 2022

    8.0
    otherwise very pretty we are coming again
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom could have been a bit more cleaner, around the door handle it was dirty

    the location was beautiful

    Stayed in December 2022

  • Reviewed: December 6, 2022

    9.0
    Excellent STAY in the heart of Alsace
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights

    the squeaky floors in the room

    Beautiful Chateau to be used as a base to visit all of Alsace, When there MAKE SURE you go to Restaurant " a la Grappe" The most amazing food. The chateau itself is nice, but the rooms need a bit of facelift, but it did not take away from the experience of staying in a Chateau. Loved it.

    Stayed in November 2022

  • Reviewed: September 4, 2022

    9.0
    Lovely stay!
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 2 nights

    Staff could have been a little more engaging (would have loved to learn about the history about the property, for example)

    Beautiful location, lovely room, great setting!

    Stayed in August 2022

  • Reviewed: August 19, 2022

    8.0
    Amazing place in between the Cremant d'Alsace vineyards
    • Leisure trip
    • Couple
    • Classic Room - in the Pavillon Nantilde
    • Stayed 1 night

    The bed was a bit short for tall people (1.80+), our feet stuck out. Unfortunately the outside pool was closed, even in the middle of summer.

    Received an upgrade from the Pavillion to a room in the main building. Facilities in the room were ok, amazing views from our window. We could hear some minor noise from the hallway and other rooms at times, but that's only logical in a relatively old chateau. Spa is somewhat small but when we were there it was just enough. Dinner at Les Tommeries is a must!

    Stayed in August 2022

  • Reviewed: August 18, 2022

    9.0
    A very pleasant stay in a 19th century chateau with fine restaurant
    • Leisure trip
    • Couple
    • Tradition Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing in particular.

    The location in Alsace, set next to vineyards and within an easy drive of a number of very pretty Alsatian towns, is very good. Easy to get to from main roads and the motorway. The restaurant is also very good and with a fine wine list.

    Stayed in August 2022

Showing 1 - 25

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