the black guy with no name tags at the reception was very unfriendly and zero helpful. He was the only negative point at our accomodation.

the location and the rooms were great.

Stayed in April 2024

Position, staff, cleaning

Stayed in January 2024

The bathroom was to cold and not enough heating available. Also in general the heating of the apartment was not good.

The reception and staff were the best element in our stay, space was also great

Stayed in January 2024

They could put a little more effort in maintenance, like painting worn out corners. It is not terrible, but it is easy to repair and would show attention.

Reading some of the negative reviews I was uneasy before entering the room. It turned out most of them were unfounded. The hotel is reasonably clean and maintained, with good facilities such as espresso machine with free capsules. There is no every day cleaning service, which is to be expected in an apart hotel. The hotel is not four star, but this is normal in France - you should always subtract one star from local hotels. The important thing is that they are part of a hotel chain which keeps a good quality in its establishments unlike most of the local independent hotels. Location is perfect, only 8 min walking from Opera Garnier with plenty of good restos around.

Stayed in January 2024

The bed sheets were extremely warm and I did find the way to adjust the room temperature

Convenient room and possibility to cook and work, in the center of Paris. Nice commodities. Friendly and helpful staff. I recommend

Stayed in December 2023

The hotel has a house-scent, especially in the room. I don't particularly like that. I would prefer no scent at all

nicely appointed room, reception staff helpful and very friendly

Stayed in December 2023

Had to ask for essentials like tooth brush

Cleanliness, drinks at lobby

Stayed in December 2023

I liked the situation very close to everywhere in Paris by metro, cycle or foot. Lots of restaurants, shops around. Entrance and lobby very nice with the inner garden. Breakfast with several options. Well equipped, neat and calm bedroom . Personnel smiling and helpful.

Stayed in November 2023

No aircon- tough in the warm summer months.

Location, pet-friendly

Stayed in August 2023

It's just ridiculously overpriced

Friendly staff, location

Stayed in September 2023

They did not have a room ready for us and finally found us one even though we booked a few months before. We arrived at the hotel in the morning on the day and waited until 3.30pm for them to locate a room for us. Room only cleaned every 4 days

Close to all tourist sites and metro Clean room.

Stayed in July 2023

no place for the suitcases, room not very accessible (with trollies, wheels etc)

great location, small but clean room, cozy apartment.

Stayed in July 2023

No daily room cleaning

Central location yet not super busy

Stayed in June 2023

Paying a premium for AC it would have been better if it was a bit cooler. But better than nothing. Website is a little tricky in terms of what room you can expect. There are two types of executive suites. One with an upstairs and one all in one floor. We would have booked the latter for all week had we known it was an option

Good staff. Great location. Good coffee machine downstairs well equipped kitchen relatively decent AC for Paris.

Stayed in July 2023

The breakfast room is nice but small. The breakfast buffet was very basic for a 18 euro fare. The coffee from the coffee machine was horrendous. But they are plenty of other places to go to for breakfast (seat in or take out) within a max 200m (650 ft) radius from the hotel as well as filter coffee machine and kettle in the suites.

The premises were very nice and convenient (underground parking lot, laundry room, appartment like suite, etc). For quiet room, ask for a room/ suite with court or patio view vs. street view, especially for lower floors. The staff we had at check in was very service oriented and accommodating. Thank you for that. Staff for check out was ok.

Stayed in July 2023

Nothing

It is hotel but have an equipment like apartment. Only they don’t have washing machine.

Stayed in July 2023

The lift was not working for 2 days, had repeated issues, which the staff really helped to fix. The sofa bed was bit odd and the seats were not so good as it kept slipping when you want to sit. However the convertible bed was not bad and comfy, my girls loved it. The pricing is a bit on the higher side but it was ok as we wanted to be in that area.

Great location, walking distance from 2 metro stops. Staff was great and very helpful. There was a gaming arcade and also on the metro line for Disney land. Very close to opera and city centerz

Stayed in June 2023

Very small for the price, but I guess that’s Paris!

Location

Stayed in June 2023

The room is comfortable and the staff is friendly when we encountered the problem of the shower room.

Stayed in June 2023

The lift was not working for two days. We were a family of four staying on the fifth floor. Felt they could have at least offered complimentary breakfast.

Very nice hotel in the Opera district. The suite was a good size for our family of four.

Stayed in June 2023

Not convenient for those who have many luggages since Taxi or Uber cannot park in front of the hotel, they can only stop at the corner (30-40m. distance) of the street

Helpful staff / Coffee and Tea available 24 hrs at Lobby

Stayed in June 2023

Clean, good, efficient

Stayed in June 2023

Mattress too firm ,no cleaning service.

Great location and position if you want to visit Paris.

Stayed in June 2023

stairs in the room

location

Stayed in May 2023