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Reviews of Cerise Chatou

2 Rue Marconi, 78400 Chatou, France

#2 of 2 hotels in Chatou

Guests' Choice

Review score

Based on 342 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    7.9

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Showing 1 - 27

  • Reviewed: 4 October 2018

    7.1
    Not good for Lo g stay short term ok
    • Leisure trip
    • Family with young children
    • Apartment (4 Persons)
    • Stayed 3 nights
    • Submitted via mobile

    My room smelt like smoke on arrival the carpets were stained and smelly we did not have hot water to shower with on our last day of stay They did not communicate with us about the problem theywete experiencing with the hot water system

    Very friendly staff and very helpful

    Stayed in October 2018

  • Reviewed: 25 September 2018

    6.7
    Simple but good for a short stay
    • Leisure trip
    • Couple
    • Double Bed room
    • Stayed 1 night

    The bathroom would have need some readjustment/rebuilding. The water was not evacuating properly from the shower and the toilet lid was broken.

    Close from the city center since 20 min away by foot from the RER/train station. Nice staff trying to help. Quiet location. Our room was very simple but good enough for what we need for a short stay (weekend). Good value for money since we paid 74 euro per room per night (including breakfast).

    Stayed in September 2018

  • Reviewed: 8 May 2018

    7.9
    Reasonably priced, comfortable and was just what we needed for our stay. Staff are great!
    • Leisure trip
    • Couple
    • Double Bed room
    • Stayed 3 nights

    Some of the fixtures were missing in the bathroom, but it was still functional. Didn't like the way the bed was made, as the sheets kept coming untucked.

    Staff were all very friendly and helpful. Bed was comfortable. Room was spacious.

    Stayed in May 2018

  • Reviewed: 19 June 2017

    7.1
    Good starting point for Paris and suroundings
    • Leisure trip
    • Solo traveller
    • Double Bed room
    • Stayed 3 nights

    It is quite far away from the RER and the town centre. To get to it, it is advisable to have a car.

    The overall location and the friendliness of the staff. Parking facility.

    Stayed in May 2017

  • Reviewed: 19 May 2017

    7.5
    Great location that needs attention to detail
    • Leisure trip
    • Couple
    • Double Bed room
    • Stayed 2 nights

    The breakfast really needs sorting, coffee was so weak you could have been in Sweden! Fruit bowl, better not to talk about it. Some minor repairs needed on the shower. So difficult these days to get the little maintenance jobs done.

    Ground floor room but it was quiet. Storage space ok, good Wi-FI

    Stayed in May 2017

  • Reviewed: 2 December 2016

    8.3
    Just okay...
    • Solo traveller
    • Comfort Studio
    • Stayed 2 nights

    Advertised as a full bed but actually two twin beds attached to each other, same for the mattress which was shot and uncomfortable. TV size is ridiculously too small for the room 28" or less, my PC monitor is larger. The Wi-Fi lease kept expiring less than the 24 hours as listed, I had to reconnect me devices several times a day. No shower head hook? Come on guys, it's only an inexpensive adjustable shower bar and 4 screws!

    Microwave, fridge, and kitchen in the room. Staff was friendly. The location was convenient for me (near where my family lives).

    Stayed in November 2016

  • Reviewed: 1 October 2018

    9.2
    Super breakfast and great parking facilities
    • Business trip
    • Couple
    • Double Bed room
    • Stayed 1 night
    • Submitted via mobile

    Super breakfast and great parking facilities

    Stayed in September 2018

  • Reviewed: 30 September 2018

    7.5
    Reception staff were really belpful
    • Leisure trip
    • People with friends
    • Apartment (4 Persons)
    • Stayed 3 nights
    • Submitted via mobile

    Burnt and stained carpet

    Reception staff were really belpful

    Stayed in September 2018

  • Reviewed: 30 July 2018

    5.4
    Generally, the hotel is ok however the pillows were horrible. Breakfast was adequate. The place was
    • Leisure trip
    • Family with young children
    • Apartment (4 Persons)
    • Stayed 1 night
    • Submitted via mobile

    No air con!!

    Conciently located

    Stayed in July 2018

  • Reviewed: 26 July 2018

    3.8
    Cleanliness of the room was not acceptable.
    • Leisure trip
    • Family with young children
    • Apartment (4 Persons)
    • Stayed 7 nights
    • Submitted via mobile

    Cleanliness of the room was not acceptable. Carpets were so dirty that my baby knees would turn black when he crawled on it.

    Stayed in July 2018

  • Reviewed: 8 May 2018

    7.5
    Nice hotel nothing To say
    • Solo traveller
    • Double Bed room
    • Stayed 2 nights
    • Submitted via mobile

    The dining table

    The kitchen

    Stayed in May 2018

  • Reviewed: 2 April 2018

    7.9
    Nice retreat far away from civilization.
    • Business trip
    • Solo traveller
    • Double Bed room
    • Stayed 4 nights

    Far away from the station and restaurent and middle of nowhere,

    The bed was really comfortable and the size of the rooms are really good

    Stayed in April 2018

  • Reviewed: 16 February 2018

    8.3
    A very family type of property with a very friendly team operating it in a Parisian residential
    • Solo traveller
    • Double Bed room
    • Stayed 7 nights

    Satisfied overall

    Nothing special about Breakfast. My studio was comfortable.

    Stayed in February 2018

  • Reviewed: 10 October 2017

    6.7
    An enjoyable experience in a quiet neighbourhood. Recommended!
    • Business trip
    • Solo traveller
    • Comfort Studio
    • Stayed 1 night

    Stains on carpet in the room

    Very friendly staff Good breakfast Comfy beds

    Stayed in October 2017

  • Reviewed: 21 April 2017

    8.3
    DID NOT HAVE BREAKFAST
    • Business trip
    • Solo traveller
    • Double Bed room
    • Stayed 1 night

    DID NOT HAVE BREAKFAST

    Stayed in April 2017

  • Reviewed: 26 January 2017

    7.5
    Asked for an Iron but ut never arrived.
    • Business trip
    • Solo traveller
    • Double Bed Studio
    • Stayed 1 night
    • Submitted via mobile

    Asked for an Iron but ut never arrived.

    Stayed in January 2017

  • Reviewed: 2 January 2017

    2.9
    Never go.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    All

    Room was extremely dirty, smelly. A real disgrace!!!

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    9.2
    YEs Croissants flakey and yes the bed was comfy.
    • Leisure trip
    • Solo traveller

    Items that needed replacing but I know that takes time and it is in hand. The garage is not the easiest to park in but that is not the fault of the hotel.

    YEs Croissants flakey and yes the bed was comfy. Generous with towels. The staff are really helpful

  • Reviewed: 1 December 2015

    8.3
    Clean, good value for price considering this is near Paris.
    • Leisure trip
    • Group

    One really needs a car to make full use since it is quite far from the RER station

    Clean, good value for price considering this is near Paris. Rooms are very large . Good breakfast.

  • Reviewed: 26 October 2015

    8.8
    excellent location - walk to the fortified castle!
    • Leisure trip
    • Group

    oddly we had trouble getting toilet paper when we ran out from the front desk. . . very noisy downstairs neighbors.

    excellent location - walk to the fortified castle! swimming pool!!! and extremely attentive staff!!

  • Reviewed: 5 May 2016

    3.3
    Nothing
    • Leisure trip
    • Solo traveller

    Price,location

    Nothing

  • Reviewed: 14 January 2016

    9.2
    The jacuzzi is wonderful, perfect after a day of traveling.
    • Leisure trip
    • Couple

    The jacuzzi is wonderful, perfect after a day of traveling.

  • Reviewed: 15 November 2015

    7.5
    Clean, nice room
    • Business trip
    • Couple

    Location of hotel is far away from city center and train station. Not all from the stuff don't speak english.

    Clean, nice room

  • Reviewed: 26 October 2015

    9.6
    clean and comfy!
    • Leisure trip
    • Group

    Coffee machine made weak coffee!

    clean and comfy!

  • Reviewed: 10 October 2015

    5.4
    Old poorly equipped and poorly maintained bathroom.
    • Family with older children

    Old poorly equipped and poorly maintained bathroom. Breakfast not good.

  • Reviewed: 4 August 2015

    7.1
    Good hotel for a good price.
    • Leisure trip
    • Couple

    WiFi is rather slow

    Good hotel for a good price.

  • Reviewed: 10 May 2015

    9.2
    Staff were very helpful and polite.
    • Family with young children

    Staff were very helpful and polite. Room was clean and good price. Quiet location, but close to RER for Paris in 15 mins.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 27

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