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Reviews of Citotel Hôtel d'Alsace 2 stars

16 rue Vauban, 67160 Wissembourg, France

#10 of 14 hotels in Wissembourg

Guests' Choice

Review score

Based on 698 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8

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Showing 1 - 57

  • Reviewed: 11 October 2018

    8.8
    Location good, adequate and free parking, room OK and...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    For the money I can’t complain about anything.

    Location good, adequate and free parking, room OK and breakfast (extra) much better than expected. Staff very helpful. Short walk into town which is well worth visiting.

    Stayed in September 2018

  • Reviewed: 21 July 2018

    9.2
    Good location and value. Excellent balance of style and fuction in bedroom/bathroom
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Check-in at middle of day Sunday had no staff available HOWEVER, excellent self service check in worked fine.

    Good value for money, we just needed a hotel close to Wissembourg railway station for early departure. But also close to historic centre of town so all good. Neat and tidy simple room, perfect for our kind of travelling.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    7.5
    Value for money, friendly staff. Short walk to town.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No real bar or outside space. Not great surroundings but ok.

    Friendly staff, air con in the rooms. Clean and comfortable. Value for money. Short walk into town.

    Stayed in July 2018

  • Reviewed: 15 April 2018

    10
    Clean, friendly Hotel.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    not staying longer on our way to our holiday or, not having the time to stop on the way back.

    Very helpful staff. Excellent breakfast. Comfortable bed in a nice clean bedroom. Hotel was busy being Good Friday but still parking available.

    Stayed in March 2018

  • Reviewed: 4 April 2018

    5.8
    comfortable beds, decent breakfast
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    very basic rooms, a bit smelly, not at an attractive location in Wissembourg, located at a pretty busy street 10 min walk from the center of the old part of the town.

    comfortable beds, decent breakfast

    Stayed in April 2018

  • Reviewed: 23 October 2017

    8.8
    Good hotel for an overnight stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The room was a little on the small side. Breakfast time had to be decided the night before, to avoid overcrowding in the dining area.

    Friendly staff and a good location on the edge of the town centre. Good breakfast. Good WiFi.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    10
    a warm welcome awaits
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Clean comfortable room, good location for us and good parking. A very welcoming hotel with very friendly and helpful owners. Have stayed here before and probably will again. A short walk to some good restaurants in particular, Au Cerf

    Stayed in September 2017

  • Reviewed: 6 September 2017

    7.9
    Good place to stay for one night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was rather small, but ok to spent a night there. The room and the bathroom were both clean. Bed was rather comfortable. The room was relatively quiet, so no problems to have a good sleep. Location is good.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.2
    It's been a pleasure.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I was there on a weekend and you couldn't really get a cab on short notice. Public transport connection is also not really that good. That's hardly the hotel's fault, just something you should be aware of.

    The staff was very helpful and friendly. Rooms have AC, are cozy and have nice mattresses. The room was clean, so was the bathroom, nice friendly town and everything is pretty much in walking distance.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    7.1
    Decent on-the-go hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bathroom had a bath which, for an on-the-go hotel, isn't very convenient. The showerhead didn't have a mount.

    Service was friendly and check-in went fast. The bed was great and the shutters darkend the room completely. Room was clean.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    9.2
    We thoroughly enjoyed our stay at the Citotel d'Alsaceand would recommend it to our friends
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    No tea and coffee making facility in the bedroom

    Our room was very clean as was the bathroom, and the bed was very comfy with lovely white bedlinen.. We cannot comment on the breakfast as we don't eat breakfast, but we did have coffees which were very nice and a very good price.The hotel was very close to a supermarket and a short walk into the centre of town, which we liked.Wissembourg is a lovely interesting town with plenty of nice restaurants and individual shops which we enjoyed very much. the staff at the hotel were very accomodating and helpful .

    Stayed in August 2017

  • Reviewed: 14 August 2017

    7.1
    We had everything we needed, keep in mind it is a 2 stars hotel so no luxury.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The floor creaks a lot, also the walls are very thin so it can get noisy.

    The owner allowed us to play music in the breakfast room during the afternoon. Location is good to reach the city center on foot. Parking works well.

    Stayed in August 2017

  • Reviewed: 20 July 2017

    9.6
    Very pleasant stay !
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    I love the hotelier!!!! She was very helpful, efficient and with a smile. If only there were more people like her. Parking on the both sides of the hotel. Buffet breakfast is good. Rooms are bright and clean. Great stay !

    Stayed in July 2017

  • Reviewed: 9 June 2017

    8.3
    Good value for money - friendly staff - walking-distance to old town center
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The wifi access didn't work too well.

    Friendly staff. Good value for money. Comfy. Breakfast okay. At walking-distance from old town (which is beautiful). Good parking situation.

    Stayed in May 2017

  • Reviewed: 14 September 2018

    9.2
    There is very good hotel parking, so it is no problem at all.
    • With a pet
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    There is very good hotel parking, so it is no problem at all.

    Stayed in August 2018

  • Reviewed: 2 September 2018

    6.7
    Very basic hotel and clean.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast was reasonable but expensive for the offer,

    Very basic hotel and clean. Good for an one night stay.

    Stayed in August 2018

  • Reviewed: 29 August 2018

    7.9
    Lovely host and hostess, comfortable room with much-needed...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room a little small..

    Lovely host and hostess, comfortable room with much-needed air conditioning!! Five minutes to walk into town.

    Stayed in July 2018

  • Reviewed: 1 August 2018

    7.9
    Much better than we anticipated
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    River running under us made leaving the window open complicated

    Great location easy walking distance to the heart of the old town.

    Stayed in July 2018

  • Reviewed: 20 July 2018

    8.8
    Good place to explore the local historic town
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    A good location, walking distance from town centre, nice little place for a stopover.

    Stayed in June 2018

  • Reviewed: 24 April 2018

    8.8
    Great stay for th price in a great locaiton
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room were small and a little outdated but well worth it for the price.

    Great location at a great price. Staff was excellent

    Stayed in April 2018

  • Reviewed: 19 March 2018

    8.8
    Wifi didn't work.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Wifi didn't work.

    Stayed in March 2018

  • Reviewed: 6 November 2017

    10
    Excellent. booked already to go back !
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Nothing.

    excellent breakfast. very friendly and helpful couple.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    5.4
    Room was too small for three beds.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Nice and friendly staff

    Room was too small for three beds.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    7.5
    Comfortable beds.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention

    Comfortable beds.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    8.3
    Nice little hotel at the edge of Wissembourg, but was an...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice little hotel at the edge of Wissembourg, but was an easy walk into the town centre where there are bars and restaurants

    Stayed in August 2017

  • Reviewed: 19 August 2017

    8.3
    Clean and basic
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and basic

    Stayed in August 2017

  • Reviewed: 8 July 2017

    9.2
    Great value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a bit small

    Simple and good hotel with nice management. Excellent breakfast.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    8.8
    Great for a short stay. Close to town.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Thin walls...but that is France...

    Staff was very friendly.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    8.3
    Short Walking distance to the city center
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Charmless.

    Short Walking distance to the city center

    Stayed in June 2017

  • Reviewed: 1 May 2017

    8.8
    Room is just on top of the river with nice view.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    room size is small. No English TV channel.

    Room is just on top of the river with nice view.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    8.3
    Very clean and close to the old town of wissembourg.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very small rooms, bathroom as well very small.

    Very clean and close to the old town of wissembourg. Friendly personnel and breakfast fine.

    Stayed in April 2017

  • Reviewed: 23 March 2017

    8.8
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Clean but not perfectly

    Close to train station

    Stayed in March 2017

  • Reviewed: 9 December 2016

    10
    Lovely little hotel, warm and welcoming
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely little hotel, warm and welcoming

    Stayed in November 2016

  • Reviewed: 23 October 2016

    9.6
    Excellent value for money.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi is a bit slow

    Excellent value for money. Very nice staff.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    8.3
    Decent breakfast for 8.
    • Leisure trip
    • Solo traveller

    The capuccino from the machine has sugar in it. Avoid, take the regular coffee and add milk. Also some of the coffees are instant - read the labels. Not open Sunday afternoons so I had to take my bag with me in the morning.

    Decent breakfast for 8.50 EUR - not hot, no eggs, but otherwise decent choice. Good location, only 10 min to the centre and really near the station. It isn't luxurious but everything works and is clean so fine for the price.

  • Reviewed: 17 May 2016

    6.7
    It's a convenient place: Parking lot right at the hotel,...
    • Leisure trip
    • Couple

    The room was quite small, the heating was smelling a bit burnt, but it was ok. The hotel is convenient, but has no "soul" - which is in sharp contrast with Weissenburg town. In comparison to some hotels in the center, the slightly lower price doesn't really make up for the difference of look and feel.

    It's a convenient place: Parking lot right at the hotel, easy walking distance to the town center.

  • Reviewed: 1 November 2015

    7.9
    The hotel is modest- the staff are very friendly and helpful...
    • Leisure trip
    • Solo traveller

    The hotel is modest- the staff are very friendly and helpful, but the rooms are basic. This was ok for what I wanted as I wanted a hotel in between the train station and the city centre, which it is. The squeaky floors will initially put you off, but once in your room outside noise was a minimum. The breakfast included a options.

  • Reviewed: 20 August 2015

    5.0
    information about the surroundings
    • Leisure trip
    • Family with older children

    1.telephone in room 15 didn't work at all 2.no towels in room 15 (only after intervention!) 3.WC didn't work in room 14, it was after 10PM to tell to the reception about it! 4.strong smell smell of humidity in room 15 5.Very noisy rooms - all steps of the neighbour overhead heard in our room till 2AM

    information about the surroundings

  • Reviewed: 25 July 2015

    8.8
    A nice family run hotel, easy walk to the centre, parking,...
    • Leisure trip
    • Couple

    A nice family run hotel, easy walk to the centre, parking, air con very welcoming and friendly, small modern bathrooms, standard breakfast, good value

  • Reviewed: 14 June 2015

    9.6
    nice size clean room very comfortable with good aircon,...
    • Leisure trip
    • Group

    nothing for me some people may prefer town centre location to walk to resteraunts but then when you drive in and out each day you hit town centre traffic

    nice size clean room very comfortable with good aircon, excellent shower, lovely bright breakfast room with good food selection,large car park very quiet, quick exit out onto main roads, steak resteraunt in grounds

  • Reviewed: 10 June 2015

    8.3
    Hotel very nicely located close to town and provided very...
    • Leisure trip
    • Couple

    Disappointed to have been offered no help with carrying luggage up the stairs as our party was disabled. Very small room and no tea/coffee making facilities.

    Hotel very nicely located close to town and provided very nice breakfast.

  • Reviewed: 28 April 2015

    9.2
    This was my second stay at the Hotel D'Alsace.
    • Leisure trip
    • Solo traveller

    This was my second stay at the Hotel D'Alsace. It's in a great location between the train station and historic part of Wissembourg and close to a grocery store.The staff are very friendly and helpful, the prices are very reasonable and the breakfast buffet had a very good selection.The rooms are very comfortable and there are a number of German programs available on TV ,which isn't always the case in French hotels.

  • Reviewed: 15 May 2016

    6.7
    Friendly welcome.
    • Leisure trip
    • Couple

    Tea and coffee in the room.

    Friendly welcome. Having a beer next to the brook.

  • Reviewed: 9 May 2016

    10
    Delicious breakfast!
    • Leisure trip
    • Couple

    Delicious breakfast!

  • Reviewed: 2 February 2016

    8.3
    For a one night stop this was fine.
    • Leisure trip
    • Couple

    For a one night stop this was fine. Very helpful staff.

  • Reviewed: 7 January 2016

    8.3
    free parking area, close to the town center, wiifi work well.
    • Business trip
    • Solo traveller

    morning breakfast could be better

    free parking area, close to the town center, wiifi work well.

  • Reviewed: 22 October 2015

    9.2
    Nice breakfast
    • Business trip
    • Solo traveller

    slow internet connection

    Nice breakfast

  • Reviewed: 12 October 2015

    7.5
    Nice place - building is over the small river
    • Business trip
    • Group

    Bad isolation of noise

    Nice place - building is over the small river

  • Reviewed: 8 September 2015

    6.7
    Friendly staff and location
    • Leisure trip
    • Couple

    Bed very small and breakfast very expensive for what you got

    Friendly staff and location

  • Reviewed: 9 August 2015

    8.8
    Perfectly functional overnight stay - we were not planning...
    • Leisure trip
    • Family with older children

    Perfectly functional overnight stay - we were not planning to stay in the area

  • Reviewed: 31 July 2015

    9.2
    Nice staff that runs it.
    • Leisure trip
    • Group

    Nice staff that runs it. Quiet. Good bicycle storage. Excellent self-serve breakfast with excellent choices. Quick walk to the heart of downtown.

  • Reviewed: 9 July 2015

    8.3
    good value
    • Leisure trip
    • Couple

    good value

  • Reviewed: 1 July 2015

    8.3
    A clean simple hotel providing a good breakfast
    • Business trip
    • Couple

    However, the lighting in the rooms could be improved.

    A clean simple hotel providing a good breakfast

  • Reviewed: 1 July 2015

    10
    Handy for town, nice room , welcoming hosts
    • Leisure trip
    • Couple

    Handy for town, nice room , welcoming hosts

  • Reviewed: 20 May 2015

    6.7
    Nothing very special.
    • Leisure trip
    • Family with young children

    The room was very small. Some handles weakly fixed.

    Nothing very special. Good location (close to a nice town). Clean rooms.

  • Reviewed: 17 May 2015

    10
    - staff
    • Leisure trip
    • Couple

    - staff - near the railway station/city center/mcdonalds :) - quiet - staff (yes, twice :))

  • Reviewed: 28 April 2015

    7.9
    Friendly staff, well-run hotel and good parking facilities.
    • Leisure trip
    • Couple

    Friendly staff, well-run hotel and good parking facilities.

There are also 9 reviews without text. These impact the overall review score.

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