Nil

Great hotel, centrally located inside the wall of Avignon. Friendly helpful staff. Short walk from the train station and close to most of the key tourists sites in Avignon.

Stayed in September 2025

The new building was out of character to the fantastic historic building to which it was attached

Fantastic building and location. Good safe car park. Very good helpful staff. We were in the modern building which was industrial in design Rooftop pool good

Stayed in September 2025

We were initially given an attic room with no windows (there was a skylight). It was extremely hot with poor airconditioning. When we asked to change rooms, we were greeted by apathy, followed by rudeness and aggression by a very hostile member of staff. Other staff members were delightful and, once resolved, we thoroughly enjoyed the remainder of our stay.

Fantastic old building in a great location

Stayed in August 2025

Need better bar facility. Be nice to come back and finish sh off event ng in hotel bar

Fab location. Fab ambience.

Stayed in September 2025

Restaurant only two of advertised 6 starters available, main same course unavailable, deserts also missing elements. Why offer if not going to deliver. Our room furniture had lots of chips, drawers stuck and nearly came apart at the join, flaking paint on ceiling. Thought the room coffee and tea making facility could be much better, ie kettle button faulty, hated the cups. The room just needs refreshing.

Location, courtyard so pretty, restaurant building, room size, excellent towels and quality of bedding, liked to sit on the balcony, staff were excellent, knowledgeable, helpful and efficient, Adil on reception gave excellent restaurant recommendations and made reservations for us. Bed very comfortable. Roof terrace and pool also comfortable.

Stayed in September 2025

room was very dated, lacking power points for charging phones etc

large room, location of the hotel was great

Stayed in August 2025

Room was dark & bit dated

Loved the old part of the hotel & great location Staff were smiley & helpful Pool area was nice & good breakfast

Stayed in August 2025

Wifi in room, minor issues with fuses, busy but this reflects its popularity

Location ie close to SNCF and wall/ centre of town Character with courtyard, trees, fountain, serene peaceful

Stayed in September 2025

Our room had stairs with toilet downstairs and a sloping ceiling , this caused difficulties at night and my partner who is over 6 foot hit his head 4 times. The room was well set out but tired in places( peeling paint). Dinner menu was limited / for us not many everyday meals but it was close to a lot of restaurants.

Location was fantastic/ close to railways and tourist office and in old town. There was a swimming pool and terrace which was nice to use after sightseeing. It was an old building with beautiful courtyard , The buffet breakfast had a very good fresh selection.

Stayed in August 2025

The pool area could be updated.

The property is in a beautiful building and the restaurant for dinner serves amazing food in the beautiful courtyard. Staff were great and having access to a pool was good.

Stayed in August 2025

Room was a little run down in areas, no milk in room and only a couple of sachets of coffee/tea. The bed was two singles pushed together and drifted apart during the night so this did affect sleep as they didn't appear to be zipped together. No shower over bath so have to hand hold etc so had a few problems showering the whole bathroom and floor which was made worse by the shower screen not being wide enough and water soaking the bathroom floor.

The location and main hotel is absolutely fabulous, the room was a great size with a nice little terrace which had a nice outlook over the garden area. The staff, from reception to the restaurant and bar were very attentive and polite. We had a lovely meal on the terrace and there were plenty of options close by.

Stayed in August 2025

Our room was located on the third floor of the ‘old building’. It was a little dated and we had to climb stairs to get to the bedroom area. We didn’t find this room particularly comfortable.

We really enjoyed the use of the pool area and the breakfast was very nice.

Stayed in August 2025

Door fault on the en-suite bathroom meant it didn’t close well, small issue which didn’t affect our stay.

Style and location were great

Stayed in August 2025

The hotel doesn't feel 4*. The old building is really beautiful but unloved. Simple changes could make it much nicer. For example, the furniture is all very dated and cheap, like it came from an office supplier. The only decor on the walls are what look like Aztec rugs - completely out of place. And there are tacky laminated notices everywhere. I didn't spot it when booking but if you look at the first photograph of the swimming pool, it has clearly been photoshopped - presumably to hide the stain around the edge! This hotel could be really beautiful; they need to hire an interior designer.

The staff were welcoming and friendly upon arrival, and someone showed us to our room; the barman at the pool was also pleasant. The bed was comfortable and the room was clean. The location is perfect if you arrive/leave by train.

Stayed in August 2025

The staff were very hospitable helpful

Stayed in August 2025

All went well. Thank you

Really good breakfast

Stayed in August 2025

Room was quite dark and and a little oppressive. Bathroom and toilet areas felt cramped. Heavy fire doors made it difficult to move in and out of the room. Breakfast room was rather crowded.

Great location, spacious bedroom and very friendly staff. Nice garden and courtyard. Pleasant central areas.

Stayed in August 2025

There was a kettle in the room but no milk

All staff really welcoming and helpful

Stayed in August 2025

Minor comments: dinner menu could have been better (but obviously no problem finding excellent restaurants in Avignon), rooftop terrace was a bit noisy.

Clean, quiet, very close to Avignon Centre train station, breakfast and breakfast area, lunch and lunch area. Very beautiful building, the rooftop swimming pool and relaxation area.

Stayed in August 2025

The toilet/bathroom layout was not good. Toilet in particular was way too small for comfort. Lighting in bedroom was not good.

Breakfast was good. Fruit selection could be improved slightly

Stayed in August 2025

The smokers in the dining courtyard during meals was nasty. One of the male receptionists was pretty offhand but maybe he was just having a bad day.

The room was spacious, clean and the bed very comfortable. A good selection for breakfast. Convenient for visiting attractions and public transport. Lovely to have a pool during the hot weather. Quiet location despite its proximity to attractions. Lovely to stay in an historic building with so much charm.

Stayed in June 2025

Nothing.

The location was perfect. I loved the cloisters.

Stayed in June 2025

Beautiful hotel in a great location for exploring Avignon on foot. 5 minute walk from the central railway station. Good breakfast. Lovely swimming pool and terrace.

Stayed in June 2025

Check in was slow and we had to get our luggage to our room in a very tiny, very slow lift. The shower over the bath was terrible - no hook to hang it up high and clunky to use

A beautiful old cloister with lots of history which they could make more of. Our room was in the new part which was a slightly unusual design but was comfortable. Slightly out of the main square area but definitely walkable.

Stayed in June 2025