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Reviews of Novotel Suites Clermont Ferrand Polydome 4 stars

52 54 Avenue De La Republique, 63100 Clermont-Ferrand, France

#6 of 37 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 501 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.1

  • Facilities

    8.6

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 - 48

  • Reviewed: 31 August 2018

    10
    The most comfortable hotel, staff and facilities are TOP!
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This was our second return. We love this place! Absolutely perfect for family with little kids. It's so different from other hotels. You almost feel like at home. The staff make you feel so comfortable. When we stayed for first time, it was Anna and Ismail at the reception. Eventou we booked only an hour before our arrival, they quickly organised the beds to our requirements, as well as a cot for my daughter. All staff are very friendly and helpful. The facilities are excellent and rooms are very nice and spacious. There is a little play area for children and the fridges where you can purchase some food, snacks and drinks at any time. The breakfast is very good, so much choice. They also have parking, which is very convenient. We would always stay at this hotel, if would need to stay in Clemont Ferrand.

    Stayed in August 2018

  • Reviewed: 12 September 2017

    9.2
    Good value for money .
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed (3 Adults)
    • Stayed 1 night

    Of the three reception staff we dealt with two were excellent with very nice personalities..

    Very clean and spacious room .Very good location with excellent parking facilities.

    Stayed in August 2017

  • Reviewed: 4 September 2017

    8.3
    Excellent hotel + really good breakfast. Except for the high parking charges, all was great.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Toilet kept flushing on its own Did not expect the additional charges + 12.5€ euro for parking was very disappointing

    Room setting was really good. Breakfast was top notch

    Stayed in September 2017

  • Reviewed: 18 August 2017

    7.1
    On the whole, ok, nothing dreadful, nothing amazing
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night

    No food available in the evening, even though the website said there would be food available.

    Decent middle-range hotel. Large room, adequately furnished. Good breakfast options.

    Stayed in August 2017

  • Reviewed: 21 May 2017

    7.9
    Everything is great except a few minor things
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Lack of breakfast food in the late morning and the lack of food in the fridges, room cleaning service was at a specific time and we did get disturbed a few times, perhaps have something to put on the door to let people know whether you want to be disturbed or not?

    The large room, mircrowave and fridge made it great to store any cold foods and be able to reheat food, table available in the suite. Hotel was very close to the tram line and it was about a 7 min journey into the city centre. The staff were very friendly and helped you with any enquiries you had as well as being able to leave you baggage in the hotel if you were leaving later in the day

    Stayed in May 2017

  • Reviewed: 27 August 2018

    10
    Nice overnight stay on our way back to the UK from South of France
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The suites really are very flexible and well appointed. Very spacious and 2 adults and 2 children (aged 14 and 17) slept in comfort.

    Stayed in August 2018

  • Reviewed: 7 August 2018

    8.8
    Groovy Accommodation
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Groovy accommodation clean and tidy. Friendly and helpful staff!

    Stayed in July 2018

  • Reviewed: 5 July 2018

    9.6
    Excellent value for money.
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Excellent value for money. Safe and secure parking

    Stayed in June 2018

  • Reviewed: 2 May 2018

    7.5
    Very convenient location, prize and quality
    • Business trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 9 nights

    Very convenient location, prize and quality

    Stayed in April 2018

  • Reviewed: 24 March 2018

    9.2
    Excellent stay!
    • Business trip
    • Solo traveller
    • Superior Double Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Clean and nice rooms, good breakfast, friendly staff.

    Stayed in March 2018

  • Reviewed: 3 January 2018

    10
    It was amazing
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The bath was amazing and the food was scrumptious

    Stayed in December 2017

  • Reviewed: 21 December 2017

    10
    great location for the rugby
    • Leisure trip
    • Group
    • Superior Double Suite with Sofa Bed
    • Stayed 2 nights

    great location for the rugby

    Stayed in December 2017

  • Reviewed: 19 December 2017

    9.2
    Good value and conveniently placed
    • Leisure trip
    • Group
    • Superior Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant available

    Location to the Michelin Stadium

    Stayed in December 2017

  • Reviewed: 19 December 2017

    7.5
    Perfect for the stadium
    • Leisure trip
    • People with friends
    • Superior Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Perfect for the stadium

    Stayed in December 2017

  • Reviewed: 1 November 2017

    10
    The size of the room was great: spacious and functional.
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 3 nights

    The size of the room was great: spacious and functional.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    7.9
    Just as expected
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No parking available at time of arrival, so had to park on the street some way down.

    Stayed in August 2017

  • Reviewed: 3 September 2017

    9.2
    Met all our needs - good pillows and lots of extra bedding.
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Basic breakfast. No dining.

    Met all our needs - good pillows and lots of extra bedding. Lent us travel plug. Spoke v good English.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    9.6
    Lovely
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was spacious and the hotel was clean and had the facilities we needed

    Stayed in August 2017

  • Reviewed: 26 August 2017

    9.6
    Nice hotel great family room, friendly staff
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Bar drink prices

    Good size room

    Stayed in August 2017

  • Reviewed: 24 August 2017

    8.3
    Friendly staff.
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Not a very safe looking area - near to the train station,

    Friendly staff.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    7.9
    Nice, clean and comfortable room
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nice, clean and comfortable room

    Stayed in August 2017

  • Reviewed: 5 August 2017

    7.1
    Soso
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No place nearby to have good dinner

    Very comfortable bed and kind staff.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    6.3
    We mustacchi stopped for one night on the water to Bretanie
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We mustacchi stopped for one night on the water to Bretanie

    Stayed in July 2017

  • Reviewed: 25 July 2017

    7.9
    Beds good
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Towels and things in room Plastic glasses and too little soap is irritating

    Beds good Room roomy

    Stayed in June 2017

  • Reviewed: 25 July 2017

    9.2
    Great value. Excellent service.
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff. Large room. Great breakfast. Family and dog friendly.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    9.2
    Would recommend for a very comfortable overnight stay
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We were pleasantly surprised with the whole experiance

    Stayed in July 2017

  • Reviewed: 23 July 2017

    9.2
    Great hotel as stop over on way to south, good location,...
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great hotel as stop over on way to south, good location, good room size and excellent breakfast.

    Stayed in July 2017

  • Reviewed: 1 May 2017

    9.6
    Great stay if traveling with kids
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night

    The staff was very friendly and warm. Everything was excellent.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    9.6
    Puy Le dome was great
    • Leisure trip
    • Family with young children
    • Superior Double Suite with Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The city

    Spacy room

    Stayed in April 2017

  • Reviewed: 5 April 2017

    8.3
    M
    • Leisure trip
    • Group
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    M

    Stayed in April 2017

  • Reviewed: 22 January 2017

    9.2
    Would definitely go back
    • Leisure trip
    • Couple
    • Superior Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room. Next to a tram stop which was excellent.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 March 2016

    10
    The evening managers were very helpful to us.
    • Leisure trip
    • Couple

    Not a thing. Could not fault it at all.

    The evening managers were very helpful to us. We had stopped to ask directions to another hotel, which we could not find. I happened to mention that we had our dog with us and the manager told us your hotel allowed them. They were so helpful I cancelled the other hotel and stayed.mthe hotel has everything we needed, clean, comfortable. Great staff. Next to a restaurant that looked great but we came too late to try. Staff recommended places to see if we wanted to stay. We will come back

  • Reviewed: 1 September 2015

    9.6
    The staff in this hotel were so very helpful for my...
    • Business trip
    • Solo traveller

    Everything was excellent.

    The staff in this hotel were so very helpful for my questions about many things. They helped me order food. Nothing was too difficult fir them to help me with. My view of the city and mountains from my room was extraordinary. Every day i took a photo of the beautiful view. A little way out of the town centre but so easy to catch the tram in or walk. The little extras they put in the room were wonderful. So nice to have a kettle and fridge. They also catered for gluten free at breakfast. Highly recommended.

  • Reviewed: 23 August 2015

    8.3
    The hotel is within walking distance of downtown C-F with...
    • Leisure trip
    • Family with older children

    The arrangements for breakfast could be better as it was crowded. We were amused by the tiny plates we had to use; however, I do understand that this is not a four-star hotel.

    The hotel is within walking distance of downtown C-F with all of its attractions.

  • Reviewed: 7 April 2015

    8.8
    Location opposite tram stop and close to Stade Marcel...
    • Leisure trip
    • Family with young children

    Rooms hot. No safety catch on windows

    Location opposite tram stop and close to Stade Marcel Michelin. Staff understood/spoke English and very helpful. Safe onsite parking.

  • Reviewed: 27 January 2015

    8.8
    Large room, far to big for just 2 people ? On site parking (...
    • Business trip
    • Solo traveller

    No cooked breakfast but other selection ok.

    Large room, far to big for just 2 people ? On site parking ( 12 euros). Very near the rugby stadium. Staff very helpful.

  • Reviewed: 27 January 2015

    7.5
    The suite was very warm, comfortable and clean - although...
    • Business trip
    • Couple

    The only real problem is the pity that the hotel doesn't have an evening restaurant as we had to go into town to eat and it was cold, wet and windy.

    The suite was very warm, comfortable and clean - although the carpet had some staining. Staff pleasant and helpful. Breakfast buffet was good.

  • Reviewed: 6 May 2016

    10
    - Lovely, helpful staff
    • Leisure trip
    • Couple

    - Can't think of anything

    - Lovely, helpful staff - Clean, spacey rooms - Good beakfast

  • Reviewed: 5 April 2016

    10
    Very clean.
    • Leisure trip
    • Family with young children

    Very clean. Good size modern room with a good layout.

  • Reviewed: 3 April 2016

    8.3
    The breakfast is great and public transportation are at the...
    • Leisure trip
    • Family with young children

    The design of the room (like a box in a box).

    The breakfast is great and public transportation are at the door. Very sympathetic staff.

  • Reviewed: 5 September 2015

    5.0
    restaurant too small for the amount of guests, noisy night...
    • Leisure trip
    • Family with older children

    restaurant too small for the amount of guests, noisy night club along side

  • Reviewed: 29 August 2015

    8.3
    The staff especially early morning were really helpful
    • Leisure trip
    • Family with older children

    The staff especially early morning were really helpful

  • Reviewed: 4 August 2015

    7.1
    Secure car parking big family room good breakfast.
    • Leisure trip
    • Family with young children

    A little further out of the centre than we would have liked but you could tram in.

    Secure car parking big family room good breakfast.

  • Reviewed: 3 August 2015

    9.2
    Friendliness of the staff and the room
    • Leisure trip
    • Family with young children

    Lack of space, seating for breakfast and lack of parking

    Friendliness of the staff and the room

  • Reviewed: 30 June 2015

    9.6
    Room was spacious and clean.
    • Leisure trip
    • Couple

    Nothing

    Room was spacious and clean. Front staff was very friendly and helpful.

  • Reviewed: 25 June 2015

    8.3
    Was great location as we were driving & had a secure...
    • Leisure trip
    • Couple

    Was great location as we were driving & had a secure parking area.

  • Reviewed: 24 February 2015

    6.3
    Quick check in, parking in garage underneath hotel.
    • Leisure trip
    • Family with older children

    Quick check in, parking in garage underneath hotel. Very quiet at night!

  • Reviewed: 27 January 2015

    8.3
    Fantastic location for visiting the stadium
    • Leisure trip
    • Couple

    Nothing really, ideal place would definatley use again

    Fantastic location for visiting the stadium

There are also 14 reviews without text. These impact the overall review score.

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