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Reviews of Best Western Hotel De Verdun 3 stars

82 Rue de la Charité, 2nd arr., 69002 Lyon, France

#89 of 113 hotels in Lyon

Guests' Choice

Review score

Based on 253 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.8

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Showing 1 - 30

  • Reviewed: 14 July 2018

    10
    Very pleasant stay - great value for money. Very good location. Th
    • Leisure trip
    • Group
    • Special Offer - Comfort Single/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning - but a fan was supplied.

    Great value for money. Great location - easy 10 minute walk toTourist Information Centre, , 20 minute walk to the old city. Restaurant * supermarket near by.

    Stayed in July 2018

  • Reviewed: 24 April 2018

    7.9
    Super comfortable bed and the staff was always very helpful...
    • Leisure trip
    • Couple
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 3 nights

    The parking situation is a little bit complicated considering there is only one remote control to open the gates that you must constantly take back and forth.

    Super comfortable bed and the staff was always very helpful and friendly.

    Stayed in April 2018

  • Reviewed: 28 November 2017

    3.8
    Really disappointing experience!
    • Leisure trip
    • Couple
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 2 nights

    Really disappointing experience! Bed was extremely small and uncomfortable, floor was noisy and not properly elevated under the carpeting, bathroom was not equipped with basic necessities, room was without appropriate lighting (ceiling lamp missing) and on top of that not all existing lights were working. Room view - no view. Price was almost EUR 90 per night, which seemed like a good deal, but at end crazy expensive for the overall experience. There are much better deals in Lyon. Do not trust pictures on Booking.com, as the presentation you will see there looks much worse in real life. To add on top of it, nobody from the staff asked about the overall experience and whether everything was fine with our stay.

    Location was fairly good, walking distance from the main promenade. Price was relatively low compared to the surroundings.

    Stayed in November 2017

  • Reviewed: 13 October 2017

    7.9
    Good place to leave.
    • Leisure trip
    • Group
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 8 nights

    There was no room fridge.

    Very well located near to the old part of Town. We have walked by foot to all locations. Good light and clean rooms with not small bathroom. There was a kettle in the room.

    Stayed in September 2017

  • Reviewed: 25 April 2017

    6.3
    Location was Good
    • Leisure trip
    • Group
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 3 nights

    The room was not very clean in the second day of our stay. The toilet was very small. The breakfast was below average compared to the amount of money.

    Location was good

    Stayed in April 2017

  • Reviewed: 17 March 2017

    7.9
    Good location.
    • Leisure trip
    • Family with young children
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not having a fridge. The staff did let us use the one in their kitchen which was great.

    Beds and pillows were really comfortable, the best so far on this trip of France. Long windows made the room feel bigger. It felt cosy and the bathroom was modern. All the staff were very friendly and helpful. The hotel was really close to the station, 5 minute walk. There was a laundry just down the street which was lovely and clean and priced ok.( unfortunately we didn't get to use it as we did ours the day before in Dijon in a dirty, old one! 😥)

    Stayed in March 2017

  • Reviewed: 6 September 2016

    5.8
    Long weekend in Lyon
    • Leisure trip
    • Group
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning or fridge in rooms. Carpet very worn in room and wardrobe too small. Very creaky floorboards.

    Staff and quietness of hotel with rooms at the back.

    Stayed in September 2016

  • Reviewed: 14 May 2018

    8.8
    Staff very helpful.
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights

    Staff very helpful. Good breakfast

    Stayed in May 2018

  • Reviewed: 1 April 2018

    7.9
    Location is perfect, got a room recently refurbished which...
    • Leisure trip
    • Couple
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect, got a room recently refurbished which was great. The staff is nice and helpful. Breakfast was correct.

    Stayed in March 2018

  • Reviewed: 29 January 2018

    7.5
    floors and rooms has to be renovated
    • Family with young children
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 1 night

    floors and rooms has to be renovated

    Stayed in January 2018

  • Reviewed: 9 January 2018

    6.3
    Lyon in January 2018
    • Business trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    under renovation - dusty wifi was a pain for sign in

    Stayed in January 2018

  • Reviewed: 16 October 2017

    7.5
    A litte le bit over priced.
    • Business trip
    • Solo traveller
    • Special Offer - Comfort Single/Double Room
    • Stayed 3 nights

    The breakfast definitely not worth to buy as an extra!

    The location was very good. To explore the downtown perfect choice.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    8.3
    Staff excellent
    • Leisure trip
    • Couple
    • Special Offer - Comfort Single/Double Room
    • Stayed 1 night

    Staff excellent

    Stayed in September 2017

  • Reviewed: 18 September 2017

    7.5
    the balcony of the room
    • Business trip
    • Couple
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 2 nights

    long waiting time for warming of the water during the shower

    the balcony of the room

    Stayed in September 2017

  • Reviewed: 28 July 2017

    7.5
    Quiet hotel in good location
    • Leisure trip
    • Couple
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Location was good.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    5.4
    location is great
    • Leisure trip
    • Group
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 4 nights

    wifi is weak and only one person can be online even we booked a room for two people

    location is great

    Stayed in June 2017

  • Reviewed: 24 May 2017

    10
    Wonderful and helpful staff, clean spatious rooms.
    • Business trip
    • Solo traveller
    • Comfort Single/Double Room - 1 Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    Wonderful and helpful staff, clean spatious rooms. And the position could not be better. I m definitely coming back!

    Stayed in May 2017

  • Reviewed: 1 May 2017

    8.8
    V helpful staff.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Poor view, rather dark room

    V helpful staff.including great restaurant recommendation with complementary drink

    Stayed in April 2017

  • Reviewed: 4 October 2016

    8.3
    Central location... Super to explore Lyon!!
    • Leisure trip
    • Group
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    No negatives

    Lovely breakfast... Very attentive helpful staff

    Stayed in October 2016

  • Reviewed: 25 September 2016

    9.2
    Older style in good location
    • Leisure trip
    • Couple
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 1 night

    No air conditioning, floors creaky.

    Good location, sound older building with spacious room and good bathroom

    Stayed in September 2016

  • Reviewed: 24 September 2016

    9.6
    Staff helpfull and nice, location very good, room spacious
    • Leisure trip
    • Family with young children
    • Superior Single/Double Room - 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Staff helpfull and nice, location very good, room spacious

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    8.3
    Excellent staff.
    • Leisure trip
    • Group

    Breakfast slightly overpriced but plenty of alternative places to eat nearby.

    Excellent staff. Convenient location 200 metres for metro and tram (only 5.5 Euros for day pass) or could also walk to old town in about 20 minutes. Rooms comfortable and free wi fi. Security very good. Would happily stay again if visit Lyon in the future.

  • Reviewed: 31 October 2015

    9.2
    Small hotel and very small room but excellent value for...
    • Leisure trip
    • Family with older children

    Very small room and a bit dark. Wall between bathroom and room is fogged glass (on this room) so not much privacy noise wise.

    Small hotel and very small room but excellent value for money. Great location, comfortable bed, excellent modern and big bathroom. Perfect if you want to walk around the city and visit all day with a central place to go back to sleep. No noise from outside even if near busy roads!! Staff is really outstanding!

  • Reviewed: 27 September 2015

    5.4
    I didnt like this hotel
    • Couple

    It was a dark and dreary hotel, the floors creaked badly, we could hear next doors creaky floor, we decided not to spend the 24 euros on breakfast because it looked very poor, we went down the road and had a good breakfast for 10 euros

    I didnt like this hotel

  • Reviewed: 12 April 2015

    4.2
    Old hotel facilities, very noisy street but also the noise...
    • Business trip
    • Solo traveller

    Old hotel facilities, very noisy street but also the noise coming from other rooms is too loud. Smelly room. Hard bed. Not well equipped bathroom. All together way too much money for service and value (160 euro a night excluding breakfast)

  • Reviewed: 6 October 2015

    7.1
    An old building but New furnished, friendly personal
    • Leisure trip
    • Solo traveller

    Hair dryer

    An old building but New furnished, friendly personal

  • Reviewed: 27 August 2015

    8.3
    location in the city center - you can go on foot everywhere
    • Leisure trip
    • Couple

    location in the city center - you can go on foot everywhere

  • Reviewed: 31 July 2015

    8.3
    No AC
    • Leisure trip
    • Couple

    No AC

  • Reviewed: 5 May 2015

    9.2
    Good location.
    • Leisure trip
    • Family with older children

    Good location.

  • Reviewed: 12 April 2015

    9.6
    Kind, clean, near to old town
    • Leisure trip
    • Family with young children

    parking lot is very small for A6, so it is better to use public parking lot.

    Kind, clean, near to old town

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 30

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