82 Rue de la Charité, 2nd arr., 69002 Lyon, France
#2 of 126 hotels in Lyon
Guests' ChoiceBased on 514 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.0
Staff
9.6
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Nick
BelgiumLovely atmosphere, remodeled with love & passion!
Stayed in April 2024
Reviewed: April 14, 2024
Tim
United States of Americanothing
Location, clean, great staff
Stayed in April 2024
Reviewed: April 10, 2024
Adrianne
United States of America10-15 minute walk to the old town, 15-25 minutes to the city hall and shipping and restaurant streets, but nice walk and not an issue. Toilet in a separate part of room so washing hands after use was a little inconvenient but would stay here again regardless.
Beautifully contemporary hotel with a cool boutique vibe.
Stayed in April 2024
Reviewed: April 8, 2024
Danae
United KingdomNothing. Had junior suite and could have done with fridge for baby milk.
Comfy bed, great decor, wonderful owners and staff.
Stayed in April 2024
Reviewed: April 5, 2024
Harry
United KingdomN/A
I was led in the booking the hotel by the reviews of others and I was NOT disaapointed. The welcome was warm from when we checked in to checking out. Staff were incredibly friendly and helpful. The room was tastefully designed and decorated and very comfortable. Great selection for breakfast to start the day. Amazing location. Quiet but within walking distance of the citys attractions. So much to see and do. Highly commend to others.
Stayed in April 2024
Reviewed: April 2, 2024
Lejla
Switzerland-
Very nice hotel with great location for a visit in Lyon! The staff is very friendly and helpful. We would come back!
Stayed in April 2024
Reviewed: March 19, 2024
Sheila
IrelandFabulous hotel with wonderful staff and hosts.
Stayed in March 2024
Reviewed: March 18, 2024
Anna
United States of AmericaDidn’t like the decor of the main entry/salon - it felt like one was in a housewares shop. Maybe declutter the quantities of objects on shelves?
Liked the room decor and friendly staff. Was able to check in early which was nice.
Stayed in March 2024
Reviewed: March 15, 2024
David
United KingdomNothing.
Charming Hotel well situated with welcoming helpful staff. The comfy bed in a quiet room ensured a good night sleep after busy days exploring the city. Pleasant breakfast and a quiet reception area to relax with a coffee. Easy access to the city. Would certainly recommend the Lyon City card to gain free travel within the City and free access to many museums.
Stayed in March 2024
Reviewed: March 13, 2024
Isabel
BelgiumThe staffs professionnalisme and friendliness made my stay!
The staff was super discrete yet efficient, very friendly and and accommodating.
Stayed in March 2024
Reviewed: March 12, 2024
Berkay
TurkeyThe beds and the pillows were not very comfortable for us.
The staff was extremely helpful and friendly. The concept and design of the hotel was very cool as well.
Stayed in March 2024
Reviewed: March 4, 2024
Ilze
SwitzerlandThere was a bit of an off smell in the lobby that dissipated after a day. luckily it was gone completely later on!! one cant control everything, i guess.
Staff at reception are absolutely excellent, room was nicely styled, very nicely done for a family. modern and comfortable. good value for money. breakfast was nice.
Stayed in March 2024
Reviewed: February 25, 2024
S_alexanyan
ArmeniaNothibg to argue
All was perfect! Best place to stay in Lyon! Clean, modern, nice, lovely, close to old city and restaurants! Very helpful staff.
Stayed in February 2024
Reviewed: February 21, 2024
Hüseyin
TurkeyLack of toiletries in bathroom. There was no slippers in the room when we first enter, need to ask for slippers. We want to try cheese plate with a glass of wine (which is in the menu). The gentlemen in the reception (night shift) says they do not have wine (we were in France!?). The breakfast is really bad, not worth its price!
Clean and peaceful rooms. The lady in the reception is helpful and professional. Close to the metro station.
Stayed in February 2024
Reviewed: February 4, 2024
Martinez
United States of AmericaThe parking garage was dark and scary. The mattress was very uncomfortable, I could feel the springs and felt like I was tilted.
The design was beautiful. Staff was friendly.
Stayed in February 2024
Reviewed: January 29, 2024
Gonca
TurkeyRoom was tooooo small, hardly found place to open two cabin size luggages.
Wonderful location, perfect entrance and lobby, delicious breakfast. Friendly staff.
Stayed in January 2024
Reviewed: January 27, 2024
Maryann
IrelandNa
Lovely staff and great hotel very central
Stayed in January 2024
Reviewed: January 25, 2024
Dominica
United KingdomThe breakfast seemed expensive for what it was
Stayed in January 2024
Reviewed: January 21, 2024
Daniel
United KingdomNothing
Charming premises with character and comfort. Friendly and helpful reception staff who we eager to assist with recommendations. Great location too, being a 5 min stroll from Perrache station, and a short walk from restaurants and shops.
Stayed in December 2023
Reviewed: January 20, 2024
Charles
United States of AmericaGreat property very clean
Stayed in January 2024
Reviewed: January 19, 2024
Charlotte
United KingdomNothing - a fridge would be useful
Amazing decor, warm and comfortable and really friendly people, loved it!
Stayed in January 2024
Reviewed: January 8, 2024
Virginie
GermanyA bit pricey
Interior design is refined and enjoyable. Room is equipped with kettle and tea supply
Stayed in November 2023
Reviewed: January 7, 2024
Guilherme
BrazilExcellent location and tall the staff was increadibly nice and helpful!! Nice and comfortable rooms. We will certainly stay back here next time we come!!!
Stayed in January 2024
Reviewed: January 4, 2024
Clovis
Hong KongNothing
Hotel staff were very helpful and friendly, location was great, easy to find street parking outside, hotel was clean and quiet. I have nothing to complain about at all.
Stayed in January 2024
Vicksburg, USA
Warwick, UK
Aldeia do Meco, Portugal
Mexico City, Mexico
Seoul, South Korea
Ho Chi Minh City, Vietnam
Quarteira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content