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Reviews of Deltour Hôtel St Flour

Avenue De Clermont Ferrand, 15100 Saint-Flour, France

#10 of 13 hotels in Saint-Flour

Guests' Choice

Review score

Based on 820 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.9

  • Staff

    8

  • Value for money

    7.8

  • Free WiFi

    6.9

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Showing 1 - 57

  • Reviewed: 22 June 2018

    9.6
    Ideal location just off the motorway for our overnight stop on the way home from Spain.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rooms are in need of an update. Kettle in the room would have been nice.

    Good value for the price paid. Breakfast was also good value. Friendly receptionist who spoke fairly good English, which helped us as we speak no French.

    Stayed in June 2018

  • Reviewed: 11 April 2018

    8.3
    It was a very brief over night stay while travelling through France.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were quite empty, not good pillows

    Facilities were basic and perfect for our over night stay, room was warm, bed was comfy shower was powerful and hot, perfectly located next to the motorway easy to find. We arrived late, and they went out of there way to check us in and leave our keys safly outside.

    Stayed in April 2018

  • Reviewed: 31 December 2017

    6.7
    So so stay, especially since the mattress was in poor condition.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The mattress was a really bad condition. The blankets were either warm or cold. The bathroom looked like a retirement home. Some people were loitering in the 1st floor's coridor in the evening/night. The TV was wrongly positioned, hiden by the furniture. The woman at the reception wasn't very smiling/warm.

    Cleanliness and location.

    Stayed in December 2017

  • Reviewed: 12 October 2017

    6.3
    OK for the price, but other chains are better value. I won't use Deltour again
    • With a pet
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Bathroom offered only one soap dispenser- in the shower, difficult for my elderly friend to reach. Toilet paper dispenser badly positioned and paper very flimsy. No wifi on lower floor, asked about this and told use upstairs area, annoying as I was planning to work in my room.

    Good price. Dog friendly. Clean rooms. Good choice of breakfast items.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    6.3
    Clean, basic facilities. Fine for a one night stop.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Limited choice for breakfast, the usual continental offering which was ok for a quick start but cheese and ham all gone by the time we ate (8am) and was not refilled.

    Location, easy to find off motorway. Short walking distance into town with choice of restaurants and bars. Great view of old town. Secure parking.

    Stayed in September 2017

  • Reviewed: 26 April 2017

    2.5
    we phoned to say we would be late.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    we phoned to say we would be late. the lady told us how to get in and we could not, so we had to sleep in the van. we have staved their alot of times befor and it was very good but this time it was very bad .

    Stayed in April 2017

  • Reviewed: 2 February 2017

    10
    Amazing hotel!
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Couldn't improve anything. Perfect!

    The lady who runs the hotel is so friendly. She was willing to do anything to make our stay as comfortable as possible, hotel is beautiful and so clean. Would recommend for anyone.

    Stayed in February 2017

  • Reviewed: 30 August 2018

    10
    good
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everythig

    Stayed in August 2018

  • Reviewed: 20 August 2018

    5.4
    Great location close to St Flour city center and restaurants
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    Great location close to St Flour city center and restaurants

    Stayed in August 2018

  • Reviewed: 31 July 2018

    3.3
    To expensive. Not clean.
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't clean. Mould in the bathroom.

    Nothing.

    Stayed in July 2018

  • Reviewed: 5 June 2018

    9.6
    Good enough for what we needed it for
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    Just a little bit with communication because of the English - French language barrier

    How quiet it was and how comfortable the room was.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    7.5
    Ok
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ok

    Ok

    Stayed in May 2018

  • Reviewed: 2 February 2018

    2.5
    rude and unhelpful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was very rude and unhelpful. I would not recommend this hotel.

    Nothing

    Stayed in February 2018

  • Reviewed: 1 October 2017

    5.4
    Just an overnight stay on a journey from Spain to Paris
    • With a pet
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very poor for 6.50 euros

    Easy access from the motorway

    Stayed in September 2017

  • Reviewed: 22 September 2017

    7.5
    Litote noisy. Close to the highway.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good budget hôtel.

    Stayed in August 2017

  • Reviewed: 20 September 2017

    8.3
    A very pleasent stay in a lovely part of France
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The setting is very nice

    Stayed in August 2017

  • Reviewed: 3 September 2017

    6.7
    The staff are very helpful!
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    The staff are very helpful!

    Stayed in August 2017

  • Reviewed: 7 August 2017

    4.2
    Rubbish
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    The price I paid for such an awful room

    Room was like a prison cell, but quite a good view from the very small window

    Stayed in August 2017

  • Reviewed: 31 July 2017

    5.0
    could be better
    • Couple
    • Standard Double Room
    • Stayed 1 night

    no personal at all . little expensive for what they offer . they need to inform what is work model there

    auto model for leaving hotel, just leave ..

    Stayed in July 2017

  • Reviewed: 30 July 2017

    7.5
    Great view, good value for money, average quality
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    Hotel itself low quality

    Amazing view in the city on the hill, st Flour

    Stayed in July 2017

  • Reviewed: 3 July 2017

    7.1
    Overnight stop on motorcycling trip
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Location was further from St Flour than expected

    Good value for money and easy walk to restaurant

    Stayed in June 2017

  • Reviewed: 23 June 2017

    7.5
    Left before breakfast as a long journey ahead
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Left before breakfast as a long journey ahead

    Stayed in May 2017

  • Reviewed: 6 February 2017

    10
    excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    we enjoyed our stay have stayed their a few times and will stay again.

    Stayed in January 2017

  • Reviewed: 14 January 2017

    7.5
    Next to highway
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location next to the highway. Perfect for a night stop.

    Stayed in January 2017

  • Reviewed: 28 December 2016

    10
    Well worth a stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent staff, spoke very good English, very clean, highly recommended.

    Stayed in December 2016

  • Reviewed: 7 December 2016

    6.7
    Secure parking and handy for the lower town.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Maintenance of the facilities is a little lacking.

    Secure parking and handy for the lower town.

    Stayed in December 2016

  • Reviewed: 16 October 2016

    6.3
    A good place to stay for a night to break your journey while travelling.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    7.9
    Ok for an overnight stay
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed nice and clean. Needed a second pillow but none available Breakfast wasn't open in time so we couldn't have.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    6.3
    secure parking excellent, always a worry when car is in street
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    earlier, travellers have long way to go 7.30 is too late

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 May 2016

    4.6
    nothing
    • Leisure trip
    • Couple

    staff did not speak English and we found them very rude, in fact they served other customers that arrived after us. Our room was very noisey due to the room being very close to the main road.

    nothing

  • Reviewed: 29 September 2015

    3.8
    Location
    • Leisure trip
    • Couple

    Arrived with the old city looming majestically over us - but then down hill from there. Booked on line and choose one of the two options - sound proof room. Aware it was a budget on the cheaper range hotel but definitely expected better- while one may expect to get what you pay for- you don't expect the following. Received keys to room 300 - downstairs below the ground floor. Once inside the room - noticing the odour in the corridor - unpacked to find a water sodden carpet in the outside/wall corner of the room. Asked reception to check in case it was from shower/toilet next door- as receptionist checked out the wet carpet, we all noticied the large blisters in the paint on the wall and water dribbling down. No upgrade offered - or upstairs offered but an offer to go to the next room- on the other side of the same wet wall. We declined and moved the bed over, knackered after a long drive. Out for a meal [?the smell in the corridor was from damp] Then back for quite a good nights sleep in ok beds - to be awoken in our sound proofed room by the constant scarping and banging from 7am!!! Not until we went up for breakfast did we realize we were under the kitchen and dining room- and as each diner moved a chair, the noise on the tiles transmitted to the rooms below. Ps look out for the shower - round shower base but no rail or curtain and the bathroom quickly becomes a swimming pool no matter how much care you take. No one at front reception on leaving to provide feedback. Only a tin to drop your keys in. But on leaving- we got another look at that great view.

    Location

  • Reviewed: 30 August 2015

    9.2
    We had a room with a bed on the main floor and also stairs...
    • Leisure trip
    • Family with older children

    nothing

    We had a room with a bed on the main floor and also stairs to an upstairs which had twin beds . Our daughter and our two grandchildren had the same. Hotel is midway between upper and lower town and picturesque.

  • Reviewed: 9 August 2015

    3.8
    Go down in to village next door to Tabac shop lovely bar,...
    • Leisure trip
    • Family with older children

    No shower curtain, no light bulbs, shower dirty, After booking in and reading reviews to find out that the light bulbs and shower curtain was missing in 2012

    Go down in to village next door to Tabac shop lovely bar, coffee shop very friendly and helpful

  • Reviewed: 8 July 2015

    4.6
    Budget
    • Leisure trip
    • Couple

    The reception is fully automatic as. Of 6pm. This means that should you have any problem, there is really no one to turn to. The facility is not air conditioned and fans are not available because there is no one to ask for them. The rooms are small and hot, and the only method of avoiding the heat is to open the window. The hotel sits right over the highway, and the result was that we had very little sleep. Our advice is not to use this hotel in the summertime.

    Budget

  • Reviewed: 19 March 2015

    9.2
    The situation, the central heating
    • Leisure trip
    • Couple

    No bedside lights No shower curtain Safari and Chrome both refused Wifi access with a note that the setup was insecure.

    The situation, the central heating

  • Reviewed: 26 May 2016

    7.5
    calme bonne literie simple mais correct
    • Leisure trip
    • Solo traveller

    calme bonne literie simple mais correct

  • Reviewed: 26 May 2016

    4.2
    no dinner available if required
    • Leisure trip
    • Solo traveller

    no dinner available if required

  • Reviewed: 1 May 2016

    9.2
    Ideal for an on-route stop, Friendly staff,
    • Leisure trip
    • Couple

    You need to drive to a Bar/Restaurant

    Ideal for an on-route stop, Friendly staff, Perfect, and value for money.

  • Reviewed: 26 March 2016

    10
    Very clean, friendly staff, great locality and such good...
    • Leisure trip
    • Couple

    Very clean, friendly staff, great locality and such good value. Good breakfast and coffee.

  • Reviewed: 23 March 2016

    7.9
    Good breakfasts!
    • Leisure trip
    • Couple

    Slow wifi, bed mattress is uncomfortable

    Good breakfasts!

  • Reviewed: 22 March 2016

    5.8
    We arrived late but the receptionist was waiting for us.
    • Leisure trip
    • Couple

    Wi-fi reception was awful .

    We arrived late but the receptionist was waiting for us. Breakfast was good especially as it was very cheap!

  • Reviewed: 8 February 2016

    6.7
    Carparking on the spot
    • Leisure trip
    • Solo traveller

    A bigger variety on the breakfast table

    Carparking on the spot

  • Reviewed: 3 December 2015

    10
    Everythinh
    • Leisure trip
    • Couple

    Nothing

    Everythinh

  • Reviewed: 31 October 2015

    6.3
    Great location for exploring the area
    • Leisure trip
    • Family with young children

    Very tired building...damp in the bathroom

    Great location for exploring the area

  • Reviewed: 19 October 2015

    7.1
    Convenient, with a marvelous view of St Flour.
    • Leisure trip
    • Couple

    Convenient, with a marvelous view of St Flour. Good value for money.

  • Reviewed: 11 October 2015

    7.5
    Receptionist spoke English and was very welcoming
    • Leisure trip
    • Solo traveller

    Receptionist spoke English and was very welcoming

  • Reviewed: 13 September 2015

    7.1
    No after hours reception!
    • Leisure trip
    • Family with older children

    No after hours reception!

  • Reviewed: 23 August 2015

    9.6
    beautiful location and very service minded
    • Leisure trip
    • Family with young children

    a more international breakfast

    beautiful location and very service minded

  • Reviewed: 19 August 2015

    8.3
    Easy to find.
    • Leisure trip
    • Family with older children

    Nothing

    Easy to find. Clean spacious room. Quiet with a great view of the town. Very comfortable.

  • Reviewed: 14 August 2015

    10
    Very nice family room with twin beds on separate mezzanine...
    • Leisure trip
    • Family with older children

    Very nice family room with twin beds on separate mezzanine floor.

  • Reviewed: 23 July 2015

    5.0
    Great location.
    • Leisure trip
    • Solo traveller

    Great location.

  • Reviewed: 11 July 2015

    6.7
    Staff, breakfast and location
    • Leisure trip
    • Couple

    Bed, road noise

    Staff, breakfast and location

  • Reviewed: 11 July 2015

    3.8
    Town was lovely
    • Leisure trip
    • Couple

    very tired accommodation and small room had to stand still if partner wanted to pass by to other side of room

    Town was lovely

  • Reviewed: 3 June 2015

    8.3
    Short walk to cafes, restaurants.
    • Leisure trip
    • Couple

    Short walk to cafes, restaurants. Plenty of storage area in room. Free parking on site.

  • Reviewed: 7 May 2015

    9.6
    Position, easily found from autoroute, very pretty place
    • Leisure trip
    • Group

    Needed car to get dinner

    Position, easily found from autoroute, very pretty place

  • Reviewed: 22 April 2015

    8.3
    The View !
    • Leisure trip
    • Couple

    The entrance needs to be more defined especially in the dark .....

    The View !!!! Breakfast : )

  • Reviewed: 20 April 2015

    7.9
    Proximity to autoroute
    • Leisure trip
    • Couple

    Proximity to autoroute

There are also 9 reviews without text. These impact the overall review score.

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