The thin walls! We could hear our neighbouring room people speaking... and they must have heard us!

The old feel of Bayonne! The uneven floor of the old building. The quaint room decor.

Stayed in March 2024

The floor is not straight, you have the feeling of dusty place. Also, the hotel has no parking.

The location is very good, the hotel is an old building, let say is acceptable for a night no more.

Stayed in December 2023

Room was very small and thin walls between rooms.

Good location in city centre. Good price.

Stayed in October 2023

There was a window from my room into the hotel's corridor, thankfully with a curtain to block the view. The other side of the corridor was full of windows that had a view on the neighbour's appartment, only a few meters away, where we can see them. Everything was quite clean but there were a few stains on the towels, some parts of the paint / furniture were dented and scratched. The walls are thin and you can hear people from the rooms next to yours.

The staff was very nice, there were two very friendly dogs confined to the breakfast room that enjoyed pets and were not too nagging.

Stayed in November 2023

Bed a little short and hard, no outside window.

Location and cleanliness very good. Helpful and pleasant people running hotel. Good value, with a simple French breakfast.

Stayed in October 2023

No bathroom facility on my flooor

Quaintness and location

Stayed in October 2023

Well, it's a charming building in the old city center, so no elevator. In case you are, like me, carrying a lot of luggage and arriving too late for asking someone to give you an hand, better asking for a room at the first floor...

Very cosy, stylish hotel.

Stayed in September 2023

No wifi in the room

Great Great Great location , Bayonne station is just across the bridge . Bus 5 brings you to the beach . Staff or the boss are so friendly .

Stayed in September 2023

WiFi wasn't available after 7pm. On arrival we didn't get the code but when we went to reception to get it, it had closed early (before 7pm) :( The pillow was a weird set up. It was a bolster which was wrapped in the sheet (didn't have a pillow case)!! We paid extra for breakfast, (€8) which was a very basic continental one. Not nice coffee. The carpets were very manky.

The location was great in the city centre. The building is old and quirky with a lovely atmosphere.

Stayed in September 2023

The location is exceptional

Stayed in September 2023

Construction work across the street tough to deal with after a few drinks the night before ! But no fault of Hotel Des Arceaux obviously

Building is beautiful Staff very friendly Quiet hotel for the most part very very central

Stayed in September 2023

No soundproofing. The man next door was loud, brash and crashing around and this spoilt our stay.

Breakfast was great. Room was clean.

Stayed in September 2023

Some reparation noises.

Location. Staff friendliness.

Stayed in September 2023

It's a quite romantic hotel with nice ambiance.

Stayed in August 2023

No AC in bedroom & no window to open, so it was very hot & stuffy. Shower head holder was broken. Pillows were unsuitable. No WiFi in rooms.

Location was excellent, friendly welcome by hosts & dogs, nice breakfast. Historical house with interesting decorations.

Stayed in August 2023

The room was very small and the bathroom didn't smell very fresh. Outdated decoration. It didn't have a lift.

Location is perfect. Breakfast was quite good.

Stayed in August 2023

nothing

price location

Stayed in July 2023

The room was quite dark with few power points and tired decor. There was an abiding smell of air freshener.

This was a pretty building with nice breakfast space. It is well situated in the town centre. Extra pillows were provided promptly on request.

Stayed in July 2023

During the heat of the day, the room was warm. Only one window which was in the bathroom. One has to park the car on the street and carry you luggage to the hotel.

The room had a great location, right in the middle of the old part of town, and close to the other parts of the city. The shower was great.

Stayed in June 2023

Manager could have been more helpful. Misdirected re restaurant option.

Location, quietness, breakfast, overall value

Stayed in June 2023

We knew that we didn't have ensuite bathroom facilities but the location of the toilet/shower was quite inconvenient and far from our room. There was a basin in our room.

The location of the hotel was good. . We were only staying one night, in transit, so were not too fussed about the room/facilities. Location was our key priority.This is an old building, with some charming features. I have the feeling some rooms are much better appointed than ours and so you could have had a much better experience staying in a grander en-suite room. We arrived late, so no contact with staff.

Stayed in April 2023

Location, charm and distinctiveness.

Stayed in April 2023

it’s quaintness. it had a great shower!!

Stayed in April 2023

Bit of a struggle bringing my bag up all the stairs. No wifi in rooms.

Lovely owner with cute dog, beautifully decorated building with simple but comfortable rooms.

Stayed in February 2023