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Reviews of Best Western Premier Ducs de Bourgogne 4 stars

19 Rue Du Pont-Neuf, 1st arr., 75001 Paris, France

#1043 of 1,578 hotels in Paris

Guests' Choice

Review score

Based on 276 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9

  • Staff

    9

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 - 46

  • Reviewed: 25 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    A bit dissapointed with croissants, not what we expected from a hotel in Paris, but anwyay, it is a detail, as the breakfast was quite OK for the size of the hotel and the price paid. Still well worth a 10 rating!

    It was our wedding anniversary, and they had a bottle of champagne in an ice buckett and some macaroons waiting for us! The room was very nice and a lot bigger than we thought. Excellent location and very helpful staff. Perfect for a short stay, loved it! Extra points for a japanese toilet seat :-)

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is a bit small and there's no hook in the bathroom. I don't know where to put the bath towel after shower. But this is only a minor problem.

    Excellent location, very clean. I definitely will stay here again when I visit Paris next time.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small it can barely fit one luggage.

    Perfect location and near to the main train and metro station Chatelet.. the staff were super kind and helpful and the Bed Super Comfortable.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    it could be cheaper or at least have breakfast included in the price.

    Great location, in the heart of Paris, close to RER B and metro stations, plenty of nice walking around. Comfortable bed, very clean and cozy. Highly recommended!!!!!!!

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have loved some parking, but realize that with downtown that is not possible.

    Location was perfect and just what we expected. The staff was extremely helpful with tickets and tours.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Wifi did not allow for more than two devices for the same room, so I could not connect with my laptop after we were both using the cellphones. Please fix this, BW. The hotel's sign is very modest and we passed it without finding it first time, in part due to the renovations happening in the Pont Neuf street.

    The reception was perfect. The bedroom was in perfect conditions and very comfortable (we got a upgrade, but that meant it was a bit larger than the other rooms -- we looked inside a smaller one that was being cleaned and the comfort seemed similar). The smell was perfect, much better than any other room we had in France. The hotel was completely silent. Breakfast was well attended and with nice products, but some of them were missing for periods -- such as the very important croissant. Overall the best experience we had in France (and maybe the best one in all of our trips). Everybody we talked spoke perfect English and was very friendly. When compared with the Mercure hotel we stayed in Paris in the beginning of the same trip, BW was much better.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very friendly and we were given a free upgrade on check in. The room and facilities in the room were very good and the bed very comfortable. Good location!

    Stayed in March 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited choices for breakfast.

    Great location! Very near the subway and landmarks like the Louvre. Small but comfortable rooms. Bathroom is spacious and the toilet has bidet and seat heater.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Room was cold at night even with heating on. New windows do not insulate well and I slept badly due to cold. Room is very small with virtually no space around bed or to store clothing. The twin room was two single beds but together with no way to separate them. but fortunately a one night stay so wasn't too bothered. Oh and the coffee machine in the room makes the foulest cup of coffee of my life.

    Japanese toilet is literally an anal thrill.

    Stayed in December 2017

  • Reviewed: 18 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was an electricity cut during our stay that lasted more than 2 hours 9:30pm - 11:30 pm approx. Hotel offered no explanation for power cut and did not offer any details as to how long power would be down.

    Stayed in December 2017

  • Reviewed: 5 December 2017

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was amazing! Location, design of the room, how clean it is. The staff is very respectful and helpful, especially Paula at the Front Desk! I would definitely come here again.

    Stayed in December 2017

  • Reviewed: 24 November 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We wouldn't have found the hotel if we hadn't arrived by taxi, as there is no signage to tell you where it is !!!! Double glazing at the windows would have made the room quieter as there is a very noisy road close by, and sirens were easily heard, especially at night, a real nuisance then.

    The staff were lovely, explaining that the hotel was still undergoing changes. Our room was a good size, had an excellent bed and the bathroom too very good indeed.

    Stayed in November 2017

  • Reviewed: 5 June 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were not very friendly even though we tried to speak french

    Room was clean and comfortable

    Stayed in June 2018

  • Reviewed: 2 June 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent service, specially Vivien at the front desk, very attentive and cordial.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    We were upgraded to the hotel next to them which is the Maison Albar Hôtel Paris Céline. Therefore this review is on Albar Hotel

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    every thing even they don't have sign board to tell you about the hotel location

    only the toilet in the path.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Very helpful staff. Perfect location.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Proximity to Louvre, Notre Dame, Metro, shops & restaurants/Cafe. Staff are wonderful, helpful and accommodating! And the room is clean.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Great location and transport links - especially for shopping

    Stayed in April 2018

  • Reviewed: 26 April 2018

    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    Room was small but cozy, bathroom was perfect

    Location was excellent, staff friendly. I would recommend it!!! Will be coming back!

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    awful berakfast

    nothing

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wish there was more signage outside to see. We past the hotel many times.

    The breakfast was very good.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Noisy neighbours

    Comfortable and clean room facing inner well

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, good lighting, comfy bed, good wifi.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room. No upgrade.

    Comfortable bed. Nice bathroom design, size and facilities.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Nice , good sized and very modern Bathroom. Comfortable bed. Everything fine.

    Stayed in April 2018

  • Reviewed: 31 March 2018

    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was comfy and the bathroom was really lovely!

    Stayed in March 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dont buy museum tickets at the hotel!

    Stayed in March 2018

  • Reviewed: 27 March 2018

    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Contemporary Decor, super clean and comfortable!

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel, brilliant location. Would definitely recommend for anyone doing a city break in Paris.

    Stayed in February 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great stay in a beautiful hotel. Very cosy. The staff was very friendly. The location is great. Right next to the Louvre!

    Stayed in February 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No slippers provided

    Renovated rooms perfect size shower for Paris standards, comfy bed and nespresso

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Roadworks outside the property, but didn't really cause much of a problem

    Great location Warm & friendly staff Clean & comfortable room

    Stayed in February 2018

  • Reviewed: 18 February 2018

    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location, very nice and quiet room, lovely room amenities (Nespresso coffee, Nuxe cosmetics) and the nicest receptionist ever, Vivien.

    Stayed in February 2018

  • Reviewed: 16 February 2018

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great property well located, clean with very friendly and helpful staff

    Stayed in February 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Just too small. not that kind.

    Stayed in January 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything fine

    Great location for museums, river, train station. Bedroom lovely bed extremely comfortable

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The cleaning hostest was really not polite

    The reception staff is great, the room very confortable, amazing place.

    Stayed in February 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only allowed 1 coffee for breakfast

    Comfy bed, perfect location

    Stayed in January 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights

    Wonderful stayed with very friendly people at the reception desk. We would like to go back again.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smell and facilities

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The most convenient location and lovely room!

    Stayed in November 2017

  • Reviewed: 13 December 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect. Clean rooms. Kind and helpful staff.

    Stayed in December 2017

  • Reviewed: 28 November 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice hotel and a good location

    Stayed in November 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Comfortable room with excellent bed! Perfect amenities with welcoming staff.

    Stayed in November 2017

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