Breakfast was very disappointing. Save you money and have breakfast in town.

The rooms [we had two rooms] were good and well appointed. One of our rooms overlooked the street and it was impossible to sleep with the windows open because of the traffic noise. With the windows closed the room was very quiet... but rather warm. Because the airconditioning was not working we could not cool the room. Still, because it was September it was not a major inconvenience. The reception staff were nice... and the lady on the desk when we checked in was really very helpful. The location is SUPERB! And the availability of free parking in the nearby carpark is a real bonus.

Stayed in September 2025

The bathroom was dated and needed a good clean The water was just warm and the pool was un maintained

The old building was stunning

Stayed in September 2025

The rooms that were allocated were a little tired and characterless.

Great location , and good value for money

Stayed in September 2025

See above

This hotel is an anachronism. The location is great, the service friendly and helpful, the hall looks great. We had booked a superior room and that was hugh and situated at the side to the river, well furnished and clean, the bed very comfortable. On the other side you see that there is a lot amiss with regard to repair and maintenance, black blotches in the bath tube serving as shower, the border of which was broken and loose, water running for five minutes before it gets warm. Neglect from the past showing in the facility wherever you look. We used the staircase only once, although we stayed at the first floor! It looks, as if actually there is effort to improve, but this is really a task in such a big old house. If you are not looking to close into the dark corners this is a great place to stay which has its own form of charisma. It fits to the medieval city! I can’t comment on the breakfast, we only had coffee, but this was very good and served nicely.

Stayed in September 2025

However, it was disappointing that there was no Wi-Fi on the 3rd floor, the toilet and shower smelled a bit of sewage. The breakfast a little (very much) did not match the amount we paid for it.

The decorations in the hotel are wonderful! You feel like a princess in a castle with many hidden locations.. The pool deserves a special mention, of course. There is a deep zone (more than 2 m) and a shallow one, places to relax in the shade and in the sun. It is located literally in the courtyard between the houses, above the canal flowing here.

Stayed in August 2025

Carpark lift wasn’t working and it was very dirty there and had broken glass on the ground. No one to greet you at breakfast to explain where everything was. No bowls were available for the cereal. Breakfast was expensive for what was available.

Easy walking distance to the Cathedral and surrounding areas. Spacious room with a comfortable bed and windows that open to allow in fresh air. Good water pressure for the bath and shower. Free parking in the Saint Marcel carpark.

Stayed in August 2025

All a bit outdated

Location, parking included

Stayed in August 2025

Be aware that the underground parking is very tight. Single entrance and exit and very steep ramps. The lift from the car park to the hotel lobby wasn't working and the stairs up are tortuous.

City centre location. Great staff.

Stayed in August 2025

Public souterrain parking is offered, but access is quite difficult as there is not much room to move around. For a normal car it requires 2 spaces. The lot next to ours was full of broken glass, which was not removed until the next morning. Elevators were out of order which meant to carry luggage up and down through a very narrow staircase. Breakfast was ok, but the selection of fruit was a bit small.

The hotel is at a central location. It is old and you can smell this. Room (superior) and bathroom were good. Breakfast was ok, but not too much to select from.

Stayed in August 2025

The bathroom was a little old fashioned but very serviceable

Great location, free parking and friendly staff

Stayed in August 2025

The air-conditioning was not working, but it wasn't a big deal for us.

The hotel exceeded our expectations, it was really good. Breakfast ok for the price and a perfect location.

Stayed in August 2025

Elevator in the parking garage was broken.

We stayed in a renovated family room. It was spacious and comfortable. The room was very nice (some reviews here were very negative so we were positively surprised). There’s a playground just at the end of the street. The location is very close to the city centre. We had a great time!

Stayed in August 2025

Wasn’t a very touristy area

It had character. Pool was nice

Stayed in July 2025

The roof was leaking in the middle of the night and it was dripping into the bed…

Lactation is great!

Stayed in July 2025

The air conditioning wasn't working properly with high noise due to faulty bearings. What I could hear.

Stayed in July 2025

The hotel could do with a complete revamp, hallway,stairwell and rooms. We travelled by car and parked in the underground carpark next to the hotel. The lift didnt work from the underground car park and we had to carry all our luggage up a very narrow stairwell 42 steps up,not ideal for senior members of our party.

The room was comfortable, location was excellent and breakfast was great.

Stayed in June 2025

It was like a time capsule. Room probably untouched since the 70’s apart from a coffee machine and a tv. It was big, a shame it was run down.

Centrally located. The room was big

Stayed in July 2025

I took a superior room and it was simply huge, which was very much appreciated as it was a very hot weekend and the room stayed nice and cool. Breakfast was good. It is a bit dated but very much worth the money

Stayed in June 2025

Dirty toilet, flies in the room, scruffy corridors & people sleeping rough in them

Location & view of the river

Stayed in June 2025

The breakfast was not bad, but not really up to the value of the price.

For the price we paid it was very good value. Comfortable beds, big enough room and not too noisy. The whole hotel wouldn’t suffer from a renovation but for a one-night stay quite appropriate and well located.

Stayed in May 2025

Pleasant stay at reasonable price - a bit tatty around the edges and roadworks on the street outside. Parking access was challenging but convenient

Stayed in May 2025

The underground car park is dark and the lift was not working. The stairway up to hotel was dirty and smelly. The area between car park exit and hotel entrance was also dirty with rubbish. Shame as this was really the only downside of our stay at the hotel.

Reception staff very helpful and a pleasant, original reception area. Room was spacious but could do with refurbishing. Good to have a kettle for tea/coffee making. Very nice to have a toilet separate to the bathroom. Very close to centre of Metz, so very convenient. From underground parking, there is an exit which takes you to within a few steps of the hotel.

Stayed in May 2025

Our room smelt of cigarette smoke fortunately it was warm day so left window open. Beware public car park if you have large car very tight getting in and out would not use again.Location of hotel very good breakfast also good and good value

Stayed in March 2025

For the price its what i expected

Have stayed here alot in the past , its value for money , excellent location , parking can be a bit challenging if your in a large car but doable

Stayed in March 2025