No tea/ Coffee facilities in the room

The location was excellent

Stayed in September 2023

very poor or not existing Wifi on the room 34 and the rest of the hotel.

staff and location are very good

Stayed in September 2023

there was a bad smell in the bathroom coming probably from a blocked drain. we were not informed neither offered compensation.

it was spacious and clean, and great location. the bedroom had a good view on the lake

Stayed in August 2023

The breakfast room is quite gloomy and the breakfast is not so great for a UK visitor!

Lovely staff and great setting

Stayed in July 2023

The first receptionist we dealt was abrupt and unpleasant. The shower was over complicated and not easy to use.

The breakfast was very good. Most staff were pleasant. Fab location.

Stayed in June 2023

N/A

Great location and food

Stayed in July 2023

Fresh not coffee not machine more choice of cereal

Breakfast ok to much the same for everyday

Stayed in June 2023

no tea/coffee faculties in the room

Location, style of room, efficiency of staff.

Stayed in June 2023

Clean but a few th8ngs did t work or needed fixing, we got an electric shock from hair dryer on wall, it said not to used but it was in French. It should have been removed

Stayed in May 2023

They could use some internet/wifi boosters for the rooms in the adjacent building. We had to switch rooms upon arrival because we couldn't get any signal in the first room. We had a marginally better signal in the second. Apparently the signal in the mail hotel and on the third floor of the adjacent building have stronger connections

We arrived a bit earlier than expected, and though we had booked a room with a view of the lake, but upon arrival we were given a ground floor room. When I inquired about the lake-view room, I was told that it wasn't cleaned yet, but they also told me that it was on the 3rd floor, with no lift, which I am not able to access. The ground floor room was actually better than the 3rd-floor lake-view, and I was very grateful for the room change. Also, even though the hotel was extremely understaffed, the employees working that day were extremely helpful, patient, kind, and hard-working, especially the gentleman at the front desk (who was also acting as host and waiter at the restaurant that night!), whose name I think was Melvin or Melville? Excellent person!

Stayed in September 2022

Room very clean but a bit shabby with light fittings coming away from wall. lovely big shower but I thought there would be a bath. nice big bed though.

perfect location in central Combourg for sightseeing, shopping and many restaurants, cafes and bars. Staff were very friendly and hard working.

Stayed in July 2022

food was adequate but not good. breakfast coffee from the machine was undrinkable. Duck at dinner was very tough. toilet paper useless! false economy as had to use reams to make up for quality

convenient location

Stayed in May 2022

Whilst we had no complaints about the breakfast itself, staffing of the breakfast room was non-existent. On each morning of our three-day stay we and/or other guests had to leave the breakfast room to ask at reception for a table to be set or for various items to be replenished. This they did willingly, but we were disappointed and felt that the lack of attention let the hotel down.

A quiet hotel in a very pleasant situation. Our spacious room had a view over the lake. Nice ambience in the restaurant with attentive service and good food & wine list. Easy free parking.

Stayed in May 2022

Breakfast was a bit "prepackaged", no host, and mini croissants instead of normal sized ones. Our club room was very clean, but a little lacking in luxury.

Very hospitable staff who were very attentive.

Stayed in March 2022

No lifts tight staircasewith luggage. Restaurant food was awful quality. Some of the bar drinks were extremely expensive . Very limited breakfast

Clean and comfortable

Stayed in March 2022

Nothing

Food and service

Stayed in March 2022

Rooms a bit dated but adequate

Reception staff very helpful in sorting out a double booking with Booking.com. Breakfast good. Meal in restaurant very good.

Stayed in November 2021

The rather dark room and the fact the room wasn't cleaned in three days. This was explained on check-in but still felt the reasons weren't very acceptable

The restaurant and food was very very good. The soufflé excellent! The staff very helpful and efficient.

Stayed in October 2021

The staff

Stayed in September 2021

The property at first glance appears old but the hotel is welcoming, clean and cosy. The staff are friendly and very helpful. we had an issue with the size of the double bed in the family room when we arrived with our 2 children. It was a small double. The staff were extremely helpful to rectify the problem efficiently and move us to a new room without any bother. The hotel is well situated, just next to the Chateau and within walking distance of the lake and lots of nice restaurants and shops. La Lanterne Restaurant (Creperie and Pizzeria) was a particular favourite. Lovely food in a family friendly atmosphere. I would recommend this hotel.

Stayed in October 2021

Towels are a bit on the thin side and could do with being renewed!

Helpful, friendly staff (especially on arrival) and excellent steak and chips in the restaurant

Stayed in September 2021

I was a bit disappointed with the quality of the food in the restaurant - it was nicely presented but bland! Also no lift, so had to caryy luggage up two flights of stairs.

Restaurant was nice and service was friendly.

Stayed in July 2021

n/a

nice staff and very warm welcome. all good. delicious food and menus

Stayed in June 2021

Breakfast choice.

Evening meal in the restaurant was excellent, however breakfast was very disappointing.

Stayed in August 2023