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Reviews of Fasthotel Carcassonne 2 stars

Allée Gilles Personnier de Roberval Zi De La Bouriette, 11000 Carcassonne, France

#30 of 36 hotels in Carcassonne

Guests' Choice

Review score

Based on 621 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.8

  • Location

    7.2

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    8

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Showing 1 - 54

  • Reviewed: 15 July 2018

    7.9
    Good location, only 5 k from the man town.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    There is fast food nearby but the McDonald was a mistake. Cold! KFC next time. The staff were very nice and accommodating.

    Good location, only 5 k from the man town. Good value for money and a secure car park.

    Stayed in July 2018

  • Reviewed: 20 October 2017

    10
    Customer orientated budget accommodation.
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything

    It was unusual in that it reminded me of a mobile home type accommodation, all individual compartments. But it was great, a spacious bedroom with crisp white bedding, a small shower room with piping hot water, ( bring your own shower gel) huge supermarket nearby as well as restaurants and a McDonald's. Staff superb, a lovely continental type breakfast €6.50. lovely cost restaurant. All in all, fantastic budget type accommodation, very near the airport, ideal for one night stop over. Really lovely staff. Thank you!

    Stayed in October 2017

  • Reviewed: 17 October 2017

    8.3
    Nice if traveling by car
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    The room had a single power outlet for charging our stuff. That's all!

    We could check in late at night because of their automated system. The manager at the front desk is very kind.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    8.8
    Cheap but adequate place to stay near to the airport.
    • Leisure trip
    • Couple
    • Twin Room with 2 Single Beds
    • Stayed 1 night

    It was difficult to turn round in the bathroom, but you get what you pay for.

    The beds were small but comfy and the place was quiet. Ideal location for the airport. Excellent value for money.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    6.7
    Good for a one night stop only!! Definitely not for longer stay!!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    The room was extremely tiny, the bathroom and toilet was the size of a cupboard, there was just one electric socket in the room, there was no kettle in the room, the AC was not working and the room would get very stuffy all the time. The room was not big enough to stay in it more than 1 night, we stayed 4 nights. There was no iron or hair dryer.

    The staff were lovely, the room was clean, the hotel was near the shops and the airport

    Stayed in October 2017

  • Reviewed: 8 September 2017

    7.1
    Great for an airport overnight.
    • Leisure trip
    • Solo traveller
    • Double Room with 1 Double Bed
    • Stayed 1 night

    The area round the hotel about is a bit industrial though there are a couple of recommended restaurants within easy reach.

    Excellent friendly staff. Very handy for a stroll to the airport (10 minutes). Above average breakfast. Room immaculate.

    Stayed in September 2017

  • Reviewed: 4 August 2017

    8.3
    Nice, cheap motel for overnight stop
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    Google maps will tell you there are restaurants nearby - don't believe it. Bar/restaurant nearby didn't serve food mid-week, Buffalo grill had shut down....

    Very friendly, helpful staff. OK for a cheap, overnight stop. Able to buy a beer in the evening. Think they do food in the evening but not too sure (not very clear if they do or not) Air con worked well. Despite the size of the bathroom/shower area, the shower was powerful enough with enough hot water. Room was clean, bed was comfortable. 10 minutes drive to the old town/citadel.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    5.0
    For one night it's OK, but not without a car.
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    It's really far away from centre. And city transfer in Carcassonne is really terrible! Last bus at 19:15, but only from Monday to Saturday! Hotel is also in the industrial zone, so nothing for nice stroll. We needed advice because of it, but Mr. Receptionist can't speek english...

    For one night it's OK, but not without a car. Super is a terrace.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.1
    Staff very pleasant.
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    Could not close the toilet door because of the horrific smell of urine within Did not want to put my bare feet in toilet cubicle for same reason. Shower was unusable , no shower curtain.

    Staff very pleasant. Breakfast very acceptable.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    10
    Ideal stop before your flight home
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The little blue light on the telly kept as awake it was quite bright

    Jeremy was very attentive on arrival the food was great value for money good choices and very relaxed atmosphere with a shared table everybody was talking to each other

    Stayed in June 2017

  • Reviewed: 23 May 2017

    6.3
    Good location friendly but needs maintenance
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Air con didn't work, would be a big problem in the summer Room very small Shower attachment broken so had to hold with one hand

    Very friendly reception Nice welcome and offered and extra towels etc that we may require

    Stayed in May 2017

  • Reviewed: 22 April 2017

    7.9
    Great budget hotel
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 7 nights

    Actual hotel is great but it is a good 45 minute walk to the centre of Carcassonne with limited public transport, something to consider if you have no car.

    Situated within a twenty minute walk of the airport and close to supermarkets and fast food, Room was air conditioned and clean with a very comfy bed. Shower was very good with plenty of hot water at all times. Staff were friendly and for a budget hotel it had a nice feel. Didn't try the Restaurant or breakfast so can't comment.

    Stayed in April 2017

  • Reviewed: 13 February 2017

    8.8
    The person who was running the place did an excellent job vary rare to find a better service
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    The service of the person was without saying axcellent very warm and friendly to all the customers as far we noticed we would certainly use it again very rare to find a good service like that. the hotel is basic but definitly very good value for money I have staued at expensive places but have never found a more pleasant and attentive service

    Stayed in February 2017

  • Reviewed: 13 October 2016

    5.8
    Value for money, although small rooms and very small bathrooms
    • Leisure trip
    • Couple
    • Twin Room with 2 Single Beds
    • Stayed 4 nights

    The bathroom is too small. The shower only has a curtain and water spreads throughout the bathroom. Breakfast is very limited selection.

    The hotel is quite close to the city centre and provides onsite parking. The manager was friendly & helpful. Considering the price per night, the rooms were value for money.

    Stayed in September 2016

  • Reviewed: 1 October 2016

    2.9
    AIR CONDITI
    • Leisure trip
    • Solo traveller
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning didn't work. Owner/manager/cleaner....same person was rude. Wasn't interested about remedying problems. His first answer to air conditioning not working was that it has worked before......the second when he saw it wasn't working was he was not a technician. One of the man reasons I chose this hotel was the air conditioned rooms, it was 30 Celsius so you can imagine how uncomfortable the room was. Also, it states bathroom on the list of facilities in room...well there isn't a bath. It's a precast plastic shower/toilet/sink unit, not small but tiny. I wouldn't recommend this hotel to anyone, it's not worth the money and the mound on the air conditioning vent and the signs of leakage is evidence that it has not been serviced, this could also cause health issues, lung infections. Enough said. I do believe this is a franchise, so I will be contacting head office as this is totally unacceptable and if I don't leave this review he will continue to get away with this poor service.

    Leaving in the morning. The fact I won't be staying here again.

    Stayed in September 2016

  • Reviewed: 17 July 2016

    5.0
    cheap hotel, just ok as tansit hotel if you want to leave...
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    noisy rooms,not very cosy; rather far from old city if you are by bike.

    cheap hotel, just ok as tansit hotel if you want to leave early anyway; free parking

    Stayed in July 2016

  • Reviewed: 30 June 2018

    5.0
    Hot & uncomfortable
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable - had to lie on the quilt and the air con did not work at night !

    Stayed in June 2018

  • Reviewed: 24 June 2018

    10
    Definitely recommend, it was a very comfortable stay & breakfast was great. Staff kind and efficient
    • Leisure trip
    • Solo traveller
    • Twin Room with 2 Single Beds
    • Stayed 1 night

    Nothing at all.

    Very comfortable room, air con, very clean. Bed was great. More spacious than some hotels.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    6.3
    Okay for an overnight stop only
    • Leisure trip
    • Couple
    • Twin Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    No bar or restaurant totally misled

    Stayed in May 2018

  • Reviewed: 31 March 2018

    8.3
    Ideal for overnight stop.
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Ideal for overnight stop. Room was good. Had a nice meal in the evening. Staff all very friendly.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    10
    Everithing fenomenal
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Everithing

    Stayed in February 2018

  • Reviewed: 17 January 2018

    7.5
    Value for money basic hotel, very clean.
    • Solo traveller
    • Double Room with 1 Double Bed
    • Stayed 1 night

    A Hairdryer would have been nice

    Value for money basic hotel, very clean. Very near to the airport.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    10
    Lovely place to stay.
    • Leisure trip
    • Family with young children
    • Twin Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The owner was very attentive and helpful

    Stayed in December 2017

  • Reviewed: 22 November 2017

    7.5
    Comfortable Stay - Good Value for Money
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night

    Lack of feeling Welcome at Reception / Bar

    Comfortable Stay

    Stayed in November 2017

  • Reviewed: 27 October 2017

    7.1
    Good value
    • Family with young children
    • Twin Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    More space

    Plenty at breakfast

    Stayed in October 2017

  • Reviewed: 14 September 2017

    9.2
    Cheap and cheerful!
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    A few cobwebs

    Cheap and convenient for the airport

    Stayed in September 2017

  • Reviewed: 13 September 2017

    7.9
    Ability to speak French is essential for check in
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Area is akin to a business park and it was a little tricky to find.

    Breakfast was great

    Stayed in August 2017

  • Reviewed: 6 September 2017

    8.8
    Simple but nice
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Very friendly personnel

    Stayed in August 2017

  • Reviewed: 24 August 2017

    4.6
    Food near by
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed
    • Stayed 1 night

    A hostel disguised in hotel

    Food near by

    Stayed in August 2017

  • Reviewed: 11 August 2017

    7.1
    Clean, private parking, reasonable prices.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Rooms so small, toilet literally from a caravan.

    Clean, private parking, reasonable prices.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    7.5
    Very good price quality ratio.
    • Business trip
    • Solo traveller
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Noises from other rooms it is like they are inside yours

    Very good price quality ratio. Although you have to ignore a few things.

    Stayed in July 2017

  • Reviewed: 28 May 2017

    2.5
    Will not return.
    • Business trip
    • Couple
    • Double Room with 1 Double Bed
    • Stayed 2 nights

    Room was smelly from dogs using facility.

    Stayed in May 2017

  • Reviewed: 23 January 2017

    8.8
    Good value, clean and convenient
    • Leisure trip
    • Solo traveller
    • Double Room with 1 Double Bed
    • Stayed 1 night

    Very comfortable and value for money

    Stayed in January 2017

  • Reviewed: 7 November 2016

    2.9
    Morgenmaden var fin
    • Group
    • Double Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Som at bo i en container

    Morgenmaden var fin

    Stayed in October 2016

  • Reviewed: 25 September 2016

    8.3
    Great for short stay
    • Leisure trip
    • Group
    • Double Room with 1 Double Bed
    • Stayed 1 night

    Bathroom quite small Secure parking

    Good value helpful staff Location

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 December 2015

    9.2
    French concierge little english but enough very helpfull
    • Business trip
    • Solo traveller

    No printer so unable to print map,directions said within half a mileof airport so went to airport 3rd pwerson asked for directions no help then saw a lamp post with little arrow with fast hotel on it pointing

    French concierge little english but enough very helpfull

  • Reviewed: 9 October 2015

    10
    I'm a regular and so my opinion is well-documented on...
    • Leisure trip
    • Solo traveller

    Nothing!

    I'm a regular and so my opinion is well-documented on this site : consistently great nights' sleep; delicious evening meals on Mon>>Thurs evenings; delightfully managed by an engaging and supremely helpful Staff.

  • Reviewed: 3 July 2015

    6.3
    Value for money.
    • Leisure trip
    • Couple

    Motel style with very small modular bathroom. Located on a trading estate, no bars or restaurants close by. Onsite restaurant was closed/unwelcoming.

    Value for money. Secure parking.

  • Reviewed: 3 May 2015

    10
    Fabulous welcome [I'm a regular, but newbies are assured...
    • Leisure trip
    • Solo traveller

    No negatives at all - as usual here.

    Fabulous welcome [I'm a regular, but newbies are assured of a warm welcome too!]; great consecutive nights' sleep; first-rate evening meal service and choice Mon>>Thurs : try the bed/breakfast/evening meal option on those days - called the "Soirée Étape" and superb value. Excellent breakfast choice.

  • Reviewed: 20 February 2015

    6.3
    Proximity to seminar
    • Couple

    Not especially clean. Staff not very accommodating, acted as if late checkout was a terrible imposition so my wife spent the afternoon in the car with a migraine.

    Proximity to seminar

  • Reviewed: 19 February 2015

    8.3
    The room was clean and comfortable, area is quiet, we...
    • Leisure trip
    • Couple

    City center is an hour's walk from the place and the bus connection is occasional (or even non-existent - after 7pm and on Sundays).

    The room was clean and comfortable, area is quiet, we arrived quite late and there was a receptionist around (and anyway they've got automatic check-in system), airport is very close to the place. Good price/value combination but you'd better have a car.

  • Reviewed: 14 January 2015

    7.9
    Easy to find.
    • Leisure trip
    • Couple

    No food on a Friday evening (should have read the website more thoroughly). Difficult to find anywhere to eat in this district on Friday evening unless you like KFC or Macdo).

    Easy to find. Bedroom and bathroom clean and tidy. Espresso great. Decent breakfast. Great value at the price I paid through Booking.com.

  • Reviewed: 28 May 2016

    8.3
    Handy restaurant on site
    • Leisure trip
    • Couple

    Handy restaurant on site

  • Reviewed: 30 March 2016

    6.7
    Breakfast was delicious, the staff very kind and the room...
    • Leisure trip
    • Couple

    The subtitles on the TV didnt work properly!

    Breakfast was delicious, the staff very kind and the room was small but comfortable.

  • Reviewed: 26 January 2016

    7.1
    staff were very good
    • Solo traveller

    not sure if sheets were clean

    staff were very good

  • Reviewed: 2 January 2016

    5.8
    Sa situation
    • Leisure trip
    • Couple

    confort minimaliste

    Sa situation

  • Reviewed: 25 October 2015

    8.8
    I like having a restaurant on hand.
    • Leisure trip
    • Couple

    Nothing

    I like having a restaurant on hand. The meal was very good, enjoyed particularly the existence of a cheese course.

  • Reviewed: 21 September 2015

    7.5
    Pleasant helpful staff and good clean accommodation.
    • Leisure trip
    • Couple

    Pleasant helpful staff and good clean accommodation. Excellent food.

  • Reviewed: 23 August 2015

    6.7
    Basic room for a night's sleep.
    • Leisure trip
    • Couple

    Basic room for a night's sleep. Car is needed to get anywhere.

  • Reviewed: 18 July 2015

    6.3
    Very helpful staff
    • Leisure trip
    • Couple

    Small room, tiny en-suite

    Very helpful staff

  • Reviewed: 28 June 2015

    8.3
    Convenient
    • Leisure trip
    • Couple

    Small and no tea or coffe facilities

    Convenient

  • Reviewed: 11 June 2015

    10
    Although a drive away from city centre it was the best value...
    • Leisure trip
    • Couple

    Although a drive away from city centre it was the best value hotel and the manager was very helpful and friendly.

  • Reviewed: 28 May 2015

    5.4
    Good breakfast
    • Leisure trip
    • Couple

    Very small room, bathroom tiny, felt like showering in a coffin.

    Good breakfast

  • Reviewed: 5 April 2015

    7.9
    It was clean and comfortable.
    • Leisure trip
    • Couple

    It was clean and comfortable.

There are also 11 reviews without text. These impact the overall review score.

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