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Reviews of Forum Hotel 3 stars

1 Rue Roger Salengro, 69740 Genas, France

#4 of 4 hotels in Genas

Guests' Choice

Review score

Based on 384 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    7.6

  • Facilities

    7.2

  • Staff

    7.5

  • Value for money

    7.3

  • Free WiFi

    7

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Showing 1 - 37

  • Reviewed: 5 September 2017

    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    i asked a taxi from reception manager , she called an car but it wasnt a cab taxi we didnt feel safe he charged more than a cab taxi

    it is ok only to sleep for a night

    Stayed in September 2017

  • Reviewed: 12 August 2017

    • Group
    • Triple Room
    • Stayed 3 nights

    Receptionist unbelievably rude, even by French service standards. Breakfast cost €10 per person per day, for a very basic continental breakfast (tiny croissants, bread, ham and cheese). Breakfast on Monday and Sunday was leftovers from Saturday. Beds were visibly sagging. Cleaners turned off the AC during the day so when we returned the rooms were incredibly stuffy. Cannot comprehend how this is 3 star.

    Within walking distance of where I needed to be - but in hindsight not worth it.

    Stayed in August 2017

  • Reviewed: 9 April 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The price! For a hotel far away from Lyon city center, that considers itself as a 3 star, that's a shame. No mini bar fridge, no A/C activated.

    Great staff, the people working there were so friendly.

    Stayed in April 2017

  • Reviewed: 11 July 2016

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm in the room, which made sleeping uncomfortable. Beds "appeared" clean but bed linen + towels felt old + worn

    Breakfast was €10 per person which allowed us a free choice of fruit, fruit juice, yoghurt, boiled egg, bread, croissants and coffee.Good value for the choice and size of breakfast.

    Stayed in July 2016

  • Reviewed: 24 June 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very very dirty bedroom and bathroom - yes it's a budget hotel but didn't expect such a level of dirtiness. Booked single beds they have doubles. There was a used condom packet left in the bedroom. Very low light in bathroom Rude reception trying to rip me off with 2 taxis as we wanted one that held 5 people. Ancient lift. Very glad I didn't try the breakfast.

    Nothing

    Stayed in June 2016

  • Reviewed: 23 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    I was in the building next door. the bed was not confortable and there was no wifi connection. Hopefully the staff was very pro and helped me out

    Stayed in November 2017

  • Reviewed: 14 October 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    THe room, poor breakfast

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff in reception. Rude

    Stayed in October 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The smell in the rooms was very bad.

    Stayed in August 2017

  • Reviewed: 17 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good option to stay close to the airport

    Stayed in February 2017

  • Reviewed: 16 January 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Long ways from city Lyon and airport.

    OK for an overnight stopover.

    Stayed in December 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great stay secure parking great breakfast

    Stayed in August 2016

  • Reviewed: 28 July 2016

    • Family with young children
    • Triple Room
    • Stayed 1 night

    the location, the food, the staff

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely noisy

    Stayed in June 2016

  • Reviewed: 19 July 2016

    • Family with older children
    • Triple Room
    • Stayed 1 night

    The room was damp & need better lighting

    The only winning aspect of this hotel is the friendliness & helpful staffs

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows and the bed cover need to be changed immediately.Please.

    The staff were very friendly and helpful

    Stayed in June 2016

  • Reviewed: 13 July 2016

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Shower had great pressure but it was hand held making it trickier to shower

    Staff were extremely helpful.

    Stayed in June 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for this quality

    Quite near Lyon football stadium

    Stayed in July 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The restaurant staff was rude and unpolite.

    40 minutes walk from stadium.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    The shower head didn't have a hi-level bracket so, you had to hold it whilst showering. The curtains, in the room, only covered half of the window!

    Bed was comfy and the room was clean, if rather simple.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    I would have liked a shower which could have been attached to the wall at normal shower height

    Very friendly staff and the location was excellent as we were attending the European Cup Rugby final in Lyon

  • Reviewed: 28 April 2016

    • Leisure trip
    • Couple

    I believe that the rooms are missing a style, but ok, that's not a problem for a short stay in the area.

    It was ok for the price and the facilities. Nothing extraordinary, just what we needed for one night

  • Reviewed: 20 March 2016

    • Business trip
    • Solo traveller

    The refurbishment could extend to some new towels and pillows; both were pretty tired.

    Very good value and location when flying in. The restaurant was good. It looked as if there'd been a recent refurbishment, with nice furnishings etc.

  • Reviewed: 3 November 2015

    • Business trip
    • Solo traveller

    Towels, extremely old even broken with holes. Mattress is so old it is uneven, not comfortable at all. There are hairs in the bathroom

    Parking service and restaurant, very convenience

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    Restaurant only a pizzeria

    Proximity to the Stadium

  • Reviewed: 6 May 2016

    • Leisure trip
    • Couple

    Staff were excellent providing lots of information about the area and what to do while here.

  • Reviewed: 11 March 2016

    • Business trip
    • Solo traveller

    Lack of complimentary tea and coffee

    Cleanliness of the room and receptionist friendliness

  • Reviewed: 17 October 2015

    • Leisure trip
    • Solo traveller

    The room was clean and quiet.

  • Reviewed: 15 September 2015

    • Leisure trip
    • Family with older children

    AC didn't work, rooms were hot and uncomfortable.

    The meals and staff in restaurant were excellent.

  • Reviewed: 7 September 2015

    • Leisure trip
    • Solo traveller

    Staff was super helpful and friendly, made my stay easy.

  • Reviewed: 6 September 2015

    • Leisure trip
    • Family with older children

    Great location for the airport. Family room was spacious and good value.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Family with older children

    No wi-fi in the room, only around the reception. Gloomy and dark bathroom.

    Good location if you are travelling by car.

  • Reviewed: 19 July 2015

    • Family with young children

    Room smells of old carpet. We won't return for this reason

  • Reviewed: 14 July 2015

    • Business trip
    • Solo traveller

    The room was small and lounge area smelled of the kitchen, which wasn't a good thing.

    The location was convenient to the Lyon airport

  • Reviewed: 12 May 2015

    • Business trip
    • Couple

    chambre spacieuse et comfortable, accueil adorable

  • Reviewed: 22 February 2015

    • Leisure trip
    • Family with young children

    Bed was a bit old

  • Reviewed: 5 January 2015

    • Leisure trip
    • Family with young children

    Wi-Fii difficult to connect.

    Private parking, easy access from highway, nice restaurant in the hotel, nice rooms.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 37

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