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Reviews of Hotel Gerard d'Alsace 3 stars

14 Rue Du 152 R.I, 88400 Gérardmer, France

#17 of 23 hotels in Gérardmer

Guests' Choice

Review score

Based on 241 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    5.7

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Showing 1 - 12

  • Reviewed: 15 August 2018

    8.8
    In all good hotel.
    • Leisure trip
    • Solo traveller
    • Triple Room - 1 to 3 Persons
    • Stayed 2 nights

    Breakfast well presented and good but prefer buffet, especially if you're up to a long day of cycling in the mountains. No internet (wifi present but not possible to connect). No staff present in the early afternoon (12h00 - 15h30).

    Clean, spacious and nicely decorated rooms. Friendly and helpful management. Facilities for storing bicycle. Garden with pool.

    Stayed in August 2018

  • Reviewed: 24 March 2018

    2.9
    Disaster
    • Leisure trip
    • Group
    • Junior Suite up to 4 People
    • Stayed 2 nights
    • Submitted via mobile

    Rooms dirty, bathroom cold, dirty @ old fashioned Kids beds old & smelling , parents bed sheet dirty Breakfast very limited & no choice to take more, time strictly limited Entry most of the time via a dirty not well lightened path in the back of the house, as no reception available Overall quality & experience very bad - we will not go there anymore

    Stayed in March 2018

  • Reviewed: 10 July 2017

    6.3
    OK
    • Leisure trip
    • Couple
    • Standard Plus Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No iron and ironing board available. The velux windows in the bedroom could not be left open in the rain. The room was therefore uncomfortably hot as there was no air con. Only 3 coat hangers in the cupboard. The hotel, which is a beautiful building is very tired looking. Pool area overgrown

    A short, pretty walk to the lake. Large light bathroom.

    Stayed in July 2017

  • Reviewed: 29 January 2017

    8.8
    Hotel is very clean and comfortable, and the owners always...
    • Leisure trip
    • Group
    • Junior Suite up to 4 People
    • Stayed 2 nights

    Sauna is only open from 4 pm to 7 pm and during winter season, as ski resorts close at 5pm, sauna is then impossible to use ..

    Hotel is very clean and comfortable, and the owners always have a smile on their face !

    Stayed in January 2017

  • Reviewed: 16 March 2018

    8.8
    Location, friendly staff, cosy rooms
    • Leisure trip
    • Group
    • Triple Room - 1 to 3 Persons
    • Stayed 1 night

    Location, friendly staff, cosy rooms

    Stayed in March 2018

  • Reviewed: 16 February 2018

    9.2
    Lovely hotel.
    • Leisure trip
    • Family with young children
    • Junior Suite up to 4 People
    • Stayed 4 nights
    • Submitted via mobile

    Clean and friendly. Helpful staff and great place to stay with the family.

    Stayed in February 2018

  • Reviewed: 22 September 2017

    9.2
    Traditional style
    • Leisure trip
    • Couple
    • Standard Plus Double Room
    • Stayed 1 night
    • Submitted via mobile

    The traditional style. Spacious room. Good Wi-fi.

    Stayed in September 2017

  • Reviewed: 4 March 2017

    10
    Quiet although on a main road traffic noise was not a problem - and we are not used to traffic noise
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Nothing

    A perfect hotel for our needs. Warm and comfortable. A place to return to and recommend to others.

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 April 2016

    6.7
    the breakfast was rather modest
    • Leisure trip
    • Group

    the breakfast was rather modest the bathroom was separated only with a window from the room

  • Reviewed: 11 February 2016

    5.8
    No internet WIFI working even that this is what they...
    • Leisure trip
    • Family with older children

    No internet WIFI working even that this is what they advertise...

  • Reviewed: 1 December 2015

    9.2
    Great atmosphere, very nice and friendly stuff, newly...
    • Leisure trip
    • Couple

    Great atmosphere, very nice and friendly stuff, newly renovated

  • Reviewed: 19 October 2015

    9.2
    Nice, friendly and clean
    • Leisure trip
    • Solo traveller

    Nice, friendly and clean

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 12

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