4 Rue Du Couedic, Centre Ville, 44000 Nantes, France
#18 of 48 hotels in Nantes
Guests' ChoiceBased on 168 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 22, 2024
João
PortugalPerfect location, in place Royal, in city center, but with parking places for the car. We can walk to every interesting place in Nantes.
Stayed in March 2024
Reviewed: March 22, 2024
Stuart
FranceGreat location right in the old centre , very convenient access to the tram, so easy to get about. Tram was free on Saturday and Sunday.
Stayed in March 2024
Reviewed: March 5, 2024
Esme
United KingdomCould do with a full length mirror in the room.
Clean well presented rooms with a comfy bed in a good location for exploring Nantes.
Stayed in March 2024
Reviewed: November 16, 2023
Valerie
FranceThe room was really very small. We couldn't park in the hotel car park because of Royal De Luxe street show taking place in Nantes, however the hotel didn't tell me this until I asked them. They suggested another car park, but when we got there access was closed. When we eventually managed to find a car park and walked to the hotel with our luggage, ironically there were notices about the access in the hotel lifts! Bit late....
Nice furnishings and comfortable bed. Clean and well located, walkable distance to everything in town.
Stayed in September 2023
Reviewed: October 11, 2023
Michael
Australiacarrying our luggage around
Goodf value hotel in a great location
Stayed in September 2023
Reviewed: September 29, 2023
Mark
AustraliaGood location.
Stayed in August 2023
Reviewed: September 21, 2023
Lisbeth
United States of AmericaLocation inside the pedestrian area so close to everything in town center. On-site parking garage for rental car.
Stayed in September 2023
Reviewed: August 17, 2023
Sharon
United KingdomQuite difficult to access by car
Location. Shower and fact there was a separate toilet. Breakfast buffet had unusual selection ie carrot cake, banana bread and there was fresh grapefruit which I love!
Stayed in August 2023
Reviewed: August 15, 2023
Sylwia
United KingdomFeels more 3* rather than 4. Very tight parking, must be very challenging for large cars. Gym, skip it and go for a run outside.
Central location, parking, even though it is slightly challenging to follow instructions from the hotel. Very helpful staff.
Stayed in August 2023
Reviewed: August 13, 2023
Thelma
United KingdomDifficult to get to in car but garage beside hotel
Great location , exceptional breakfast
Stayed in July 2023
Reviewed: August 11, 2023
陳慕峰
TaiwanThe parking lot of the hotel is hard to find.
I want to report an excellent staff, I dont know her name. She was on duty when I arrived at the hotel on 6 August afternoon around 6 pm. My family was very tired because we couldn't find how to drive to the hotel. So we park outside on the road and drag big lagguages to the hotel. When we finished check-in, she gave me directions and code to the parking entrance. However, I still lost according to my GPS map. So I returned to the hotel and asked her for help to drive with me again to find the parking lot. She was very kind and understood my anxiety. She used her map to show me the way, taught me how to access the area, and finally, we got the parking lot. She is the best helper to me. I recommend awarding her as the best stuff of August.
Stayed in August 2023
Reviewed: August 2, 2023
Jonaki
FranceHotel parking is complicated to reach and still €15/ day. Rooms are quite small. I booked for 2 people, bathroom sink v small and v little wardrobe space.
Great location. Friendly and helpful staff.
Stayed in August 2023
Reviewed: July 31, 2023
Dennis
FranceLack of storage in bedroom, 4 coat hangers in small wardrobe, no drawer storage. Not really adequate for 3 night stay. WC separate from bathroom without hand wash facilities.
Town centre location, good breakfast. Pleasant helpful staff.
Stayed in July 2023
Reviewed: July 24, 2023
Susan
United KingdomGreat location and minutes from airport shuttle stop. Very clean. Staff very helpful.
Stayed in July 2023
Reviewed: July 7, 2023
Sacha
GermanyThe gym didn’t have so much equipment, even though there was plenty of space for more equipment
Location, breakfast, nice room , close to tram and bus lines
Stayed in July 2023
Reviewed: June 19, 2023
Sandy
United KingdomTook 1.5 hrs to find it by car! Really difficult as in middle of pedestrianised zone and GPS doesn’t understand vehicle entrance and exit points. Nearly aborted our stay! Couldn’t use shower as over very deep bath with small area to climb in. Anyone with mobility issues would have difficulties. Breakfast charge but high for what was available.
Comfortable and centrally located. Underground parking. Bar and food reasonably priced.
Stayed in June 2023
Reviewed: June 17, 2023
Sean
IrelandBar area not inviting
Location....... hotel and room perfect
Stayed in May 2023
Reviewed: June 16, 2023
Miriam
Irelandthe fridge wasn’t working. I didn’t complain At reception so I assume they didn’t know. there was used dishes and left over food left outside bedroom doors on our floor for nearly two days.
it’s location, comfortable room, cleanliness.
Stayed in June 2023
Reviewed: May 13, 2023
Sander
NetherlandsIt was very warm in the room, and the management refused to activate the airconditioning, so only warm ‘air’. I was forced to sleep with the balcony door open, however the centre of Nantes is very noisy during the nights … so the sleep was far from good.
Overall a nice hotel, with friendly staff. Room request was perfectly planned.
Stayed in May 2023
Reviewed: February 10, 2023
Mousumi
FranceThe room had everything that we needed for 2 nights and 3 days stay. The location is quite convenient to connect
Stayed in February 2023
Reviewed: October 27, 2022
Catarina
Brazilthe shower in one of the rooms
the room is large and the bathrooms adequate. one of the rooms had a bathtub and the shower was not very good. the other room had a roof shower which was excellent
Stayed in October 2022
Reviewed: October 19, 2022
Gary
United KingdomYoung male receptionist was very unhelpful when we tried to book a taxi next morning. Asked for a taxi at 08.10hrs for 08.30hrs. At 08.40hrs expedited it and was told it was coming. Following two further queries as to its whereabouts we were told that they wouldn't pick us up as destination was too close. At no point did anyone actively come and tell us this. Then we were told it was going to come and then we were told that it wasn't. This was completely unacceptable and I have never seen such poor shambolic communications from a hotel reception in the many years I have travelled the globe. I would not use this hotel again because of the way in which we were treated over something so simple which is ashame.
Very nice hotel in a great location close to plenty of amenities. Rooms were of a good size for a city centre hotel and shower was great. Clean and comfortable with good wifi. Didn't have breakfast or use the dining facilities so can't comment on that.
Stayed in October 2022
Reviewed: October 11, 2022
Alan
BelgiumA little over-priced but location is every thing.
The perfect location - smack bang in the middle of the old city. Easy to explore this wonderful city from the hotel with bars, shops and restaurants galore close by. Friendly staff and on-site parking.
Stayed in September 2022
Reviewed: September 14, 2022
Maris
IrelandCarpet and curtains had some coffee stains on them. Hotel requires 200 EUR deposit booked on a credit card (i suppose for a bar service?)
Location is great and very central, lots to see and do around. We were kindly upgraded (thanks to receptionist) to privilege room which was spacious and had everything needed for a short stay. Comfortable bed and pillow. Nuxe products in bathroom is a lovely touch.
Stayed in September 2022
Stockholm, Sweden
Tahlequah, USA
Guangzhou, China
Galloway, USA
Cherating, Malaysia
Myrtle Beach, USA
Arequipa, Peru
Ho Chi Minh City, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content