24 Boulevard du Roi René, 13100 Aix-en-Provence, France
#24 of 44 hotels in Aix-en-Provence
Guests' ChoiceBased on 163 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
8.9
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 February 2024
David
IrelandVery nice hotel in Aix. Staff were exceptionally helpful and friendly. Could not have been more obliging and welcoming. Location close to the town centre ( 5 minute walk) was ideal.
Stayed in February 2024
Reviewed: 3 February 2024
Lisa
United StatesI only had coffee but the breakfast looked delicious. Hostess and restaurant staff were kind.
Stayed in February 2024
Reviewed: 18 January 2024
John
SpainSLOW SERVICE IN THE RESTAURANT , BREAKFAST AND BAR
NICE HOTEL , WELL LOCATED AND SPACIOUS , GOOD RESTAURANT, VARIED BREAKFAST
Stayed in December 2023
Reviewed: 16 December 2023
Håkan
SwedenI stayed at 1st floor and would have appreciated to use the stairs in stead of the elevator which was not possible
Stayed in December 2023
Reviewed: 21 September 2023
Linda
United Kingdomnothing
lovely hotel in an excellent location.
Stayed in September 2023
Reviewed: 18 September 2023
Roseanna
United StatesMy only complaint: come late afternoon, the pool area and our terrace has many mosquitoes. The hotel will give you bug spray but then you smell like bug spray for dinner. It would be better for the hotel to spray the property.
The Grand Hotel Roi Rene is exquisite !! Beautifully appointed and nice amenities. Located very close to Cours Mirabeau, within walking distance. The front desk staff is very kind & helpful. Lovely lounge for aperitif and on Fridays, they had live music. Nice sun beds by the pool, and if you go into the lounge, you can let them know you’d like pool side service.
Stayed in September 2023
Reviewed: 14 September 2023
Wolfgang
Germanybathrooms ok but poor quality of the imstallations will cause problems in the future. Poor quality of booking.com. They asked me several times (6 times) - even after I arrived at the hotel - whether I would come. Answering to the email: it will not be read. If you answer by the ID number: it wasn't read. This is simply stupid!
Overall situation in town good, ground floor amenities good, breakfast, rooms ok
Stayed in September 2023
Reviewed: 14 September 2023
Wendy
United KingdomThe stairs to upper floors were steep. I prefer to take stairs over the lifts but I didn’t feel this was a safe option .
Location was great to walk into Aix. All staff were polite and helpful. Breakfast was amazing. Huge range of choice to set you up for the day Breakfast staff arranged a lovely birthday welcome for one of our party. Really went the extra mile
Stayed in September 2023
Reviewed: 30 August 2023
Altman
United StatesGreat location. Outstanding bartender, excellent cocktails!
Stayed in August 2023
Reviewed: 20 August 2023
Kate
United Kingdomincredibly nice staff, brilliant location, great pool
Stayed in July 2023
Reviewed: 29 July 2023
Simon
United KingdomNothing everything was good
Great location only about 10 minutes walk from the old town. Pool area was very nice and not crowded, breakfast had plenty of choice and good quality, very friendly staff, easy parking and comfortable beds
Stayed in July 2023
Reviewed: 4 July 2023
Anne
United KingdomGood service. Charlie helped with luggage took car to garage and advised where to go😀
Stayed in June 2023
Reviewed: 3 July 2023
Lyn
United StatesNot as convenient since it wasn't surrounded by cafes or boulangerie if you opt out of their breakfast which we didn't include in our booking. However, the complimentary coffee was good.
A couple blocks away from the city center but it was a nice morning stroll to get to the main center.
Stayed in July 2023
Reviewed: 28 June 2023
John
IrelandRoom were average size, fine for short stays.
Super location, close to center and train station. Very nice rooms. and staff very helpful.
Stayed in June 2023
Reviewed: 28 June 2023
Martin
United KingdomBrilliant breakfast and very convenient location. Loved the swimming pool.
Stayed in June 2023
Reviewed: 3 June 2023
Jeanne
United StatesSafe was not working initially and had to ask twice to have bed made up as one split into two beds.
Breakfast was great. Nice selection of foods and nicely laid out.
Stayed in May 2023
Reviewed: 26 May 2023
Evelyn
United KingdomThere were five steps at the front entrance so not so handy if you have a heavy suitcase. On the way out one of the reception staff was very obliging and carried my suitcase up the steps but it was a bad design.
Breakfast was excellent with lots of choice. My en-suite included a bath and bathrobes so excellent. Room was cleaned promptly and of a good size.
Stayed in May 2023
Reviewed: 18 May 2023
Elaine
AustraliaThe room faces the road and it was quite noisy with the window open. but with the window shut it was fine.
Centrally located within east walk to everything. Nice shower and bathroom facilities. Easy to access parking right under the hotel.
Stayed in May 2023
Reviewed: 11 May 2023
Suzanne
CanadaThe rooms were very comfortable and a friendly welcoming atmosphere
Stayed in May 2023
Reviewed: 2 May 2023
Linda
FranceEvening meal wasn't great had better
Perfect location. Staff friendly and helpful. Breakfast was great
Stayed in April 2023
Reviewed: 18 March 2023
Stephen
IrelandDidn't realise we'd have to pay taxes on top of rate given for room. Taxes were very high
Breakfast was very nice, staff so friendly. Located about 3 min walk from centre.
Stayed in March 2023
Reviewed: 10 February 2023
Jo
Francefood in the evening
personel
Stayed in February 2023
Reviewed: 29 October 2022
Brad
Australiagood property
Stayed in October 2022
Reviewed: 10 October 2022
Andrew
United KingdomParking a bit pricey but very secure.
Hotel is lovely, has everything you need and a nice pool. Close to the centre of Aix which has loads of bars and restaurants. Staff very helpful and on site parking. Would stay there again for sure.
Stayed in October 2022
Gesher HaZiw, Israel
Atrani, Italy
Zakopane, Poland
La Mercy, South Africa
Maafushi, Maldives
Docking, UK
Makkah, Saudi Arabia
Perugia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content