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Reviews of Best Western Hotel Graslin 3 stars

1 Rue Piron, 44000 Nantes, France

#43 of 109 hotels in Nantes

Guests' Choice

Review score

Based on 906 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: 28 August 2018

    9.2
    Very nice position and very nice familiar suite - basically...
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    All was ok!

    Very nice position and very nice familiar suite - basically 2 rooms with 2 bathrooms inside the same “big” room - perfect for a family of 5 as we are! The staff is very friendly and the breakfast is great!

    Stayed in August 2018

  • Reviewed: 23 August 2018

    6.3
    Great location and staff, might be a fantastic hotel when refurbished.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning. Very hot, couldn't leave window open as you are directly above a one-way street, restaurant also directly below with people eating outside. Tiny room, no drawers to put your clothes in and only a 1 hanger width wardrobe, full of bedding. Hotel is being refurbished by a new owner, according to the signs around the hotel. Hundreds of refugees in tents at bottom of the street, it didn't bother me but unsettled my companion. Breakfast is very good, continental but lots of choice. Room decorated as a submarine, great idea as it's in the basement and fits in with Ile de Machines and Jules Verne being born in Nantes.

    Staff were lovely, very helpful. An excellent location, 20 minute walk to ile de machines, cathedral, chateau, 2 minutes to La Cigale art neauvou restaurant and beautiful square with fountain, etc. Very comfortable beds and pillows.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    8.3
    Good central locqtion and hotel was very clean
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking facilities nearby and also we had a small baby in the party and the resteraunt and room did not cater for this as we were a bed short and also no high chair at Breakfast

    Good central locqtion and hotel was very clean

    Stayed in August 2018

  • Reviewed: 8 August 2018

    6.3
    We were there in the middle of a heat wave and the hotel...
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    We were there in the middle of a heat wave and the hotel didn't have air-con (I think they are working on it!) so none of us slept properly. Breakfast room was also closed for renovation. Suppose it was our bad timing!

    Stayed in August 2018

  • Reviewed: 31 July 2018

    7.1
    the location was great!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    the room was ok, clean. We stayed for just 1 night, for a longer stay I would expect more for the money we paid and I would not choose this hotel. The worst was the breakfast - it was very expensive 12,5 EUR per person and it took place in the cafeteria nearby. We've got 1 orange juice per person (from fresh fruits), 3 small jars of jam for both of us (in fact only one of them was jam, the other were apple puree and salted caramel which I think are not meant to be put on a bread slice), coffee, some croissants and bread. That was a real deception !

    the location was great! friendly stuff

    Stayed in July 2018

  • Reviewed: 30 July 2018

    5.8
    Good location, wait for renovation conclusion
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was on 5th floor, with elevator going to the 4th. Room was old, but said to be renovated soon. No aircon directly under roof, just an old dusty fan at 30 deg.

    Breakfast room was under renovation. Instead had breakfast at „la cigalle“ which had a beautiful setup. Location is very good, as close to old town.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    7.1
    Disappointing for so called 3 star
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning in room, just a fan. Could not leave window open for air as it lead to fire escape that other rooms had access to as well. Size of shower was dismal, I had to kneel down to take a shower, it made the shower experience almost feel religious.

    Stayed in July 2018

  • Reviewed: 12 July 2018

    6.3
    Accepted but not value for money with awkward bathroom and no breakfast area. Refund appropriate.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location

    Room quiet and acceptable but bathroom although good and modern had awkward bath shower due to sloping wall and screen which narrowed access in bath. Shower OK.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    6.3
    Acceptable, but expensive for the facilities/ standard of accommodation.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room small and quite shabby. The main issue I had was that according to the description the hotel had a lounge and bar. The hotel was being refurbished and the “lounge” was unavailable. I accepted this and the Manager refunded a small sum. However, the hotel informed me that they do not have a bar, and never have had. What passes as a bar is a locked fridge with limited drinks, and if you want one you have to ask reception.

    Reception staff were excellent. Superb location.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    6.7
    Don’t stay in warm weather or if you are susceptible to noise. Too hot, too noisy.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    I knew there was no air conditioning, but room was way too hot, even with windows open - then 24 hour noise from facing apartment meant no sleep. Tea cups weren’t washed one day and tea and coffee supplies weren’t replenished for length of stay.

    Really helpful and friendly reception staff. Very good location, close to centre and great area. Room was spacious and comfortable bed. Would be perfect stay in mild weather.

    Stayed in July 2018

  • Reviewed: 29 June 2018

    5.4
    No air conditioner. Avoid in summer by any means.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It doesn't have air conditioner. They only had a small table fan which the rotating was not working. Paying 100 per night and boiling in summer night, definitely not a nice experience and it was too noisy outside to open the window. Also the door lock was not working occasionally. You had to try more than 10 times to get into the room. the building is very old and since they planned to renovate they really didn't care about guests' comfort. Also the breakfast was not good esp if you are vegan, rotten fruits only white bread no soi milk no olives. and didn't worth 12 euros. and in Nantes there are definitely nicer cafes around

    The location is nice but they are multiple hotels which are newer and they have at least minimum facilities like air conditioner too. So nothing esecial about the locatin

    Stayed in June 2018

  • Reviewed: 15 May 2018

    9.6
    Good city centre hotel
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit noisy

    Nice and friendly staff, clean rooms and comfortable beds, good breakfast with a lot of choices, smooth wifi, public parking nearby, location with walking distances to attractions, reasonable room rate, will come back again.

    Stayed in May 2018

  • Reviewed: 6 February 2018

    8.3
    Location great and very quiet - ideal as a base if you want...
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Room was a little small for a Best Western and as Brits - no milk with the tea and coffee service in the room

    Location great and very quiet - ideal as a base if you want to explore Nantes on foot - bathroom fine and everything worked

    Stayed in February 2018

  • Reviewed: 21 December 2017

    5.4
    i would reccomend the hotel no problems good base to stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    only the parking which the hotel suggestedbut was expensive 16 80 perday but it was the nearest to the hotel

    helpful staff room comfortable but a little small good breakfast which was included in the price close to center

    Stayed in December 2017

  • Reviewed: 16 November 2017

    10
    a 3* hotel that delivers 5* VFM
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    If I could be extra critical - a couple of hand rails around shower/bath - just a small point

    Offering a breakfast option for a city centre holiday break is a very important function in my planning for such a trip - the breakfast choices were great meeting all my needs and more !

    Stayed in November 2017

  • Reviewed: 14 October 2017

    7.1
    Good location in city centre, easy to get everywhere on foot.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Don't know why, but we didnt sleep well for whole 3 nigths even bed itself was not bad (Maybe 2 blankets instead of one big will be better). Second night (4:40 AM) firealarm started to ring (there was no fire) and they turned it off after 10minutes. We didn't get any apologies/explanation in the morning, just few days after we left they sent email with apologies and offer of free breakfast what is useless as we will not return there soon.

    Good location in city centre, easy to get everywhere on foot. Room was nice, clean with nice view.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    5.0
    Very disappointing. Staff were excellent but bedroom and surrounding corridors depressing.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Comfort room too small. Bed too small for two persons. No where to sit in the room apart from a small desk chair. Difficulty getting out of the shower as there were no hand rails. Unaware of refurbishing.

    Location

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Excellent place to stay for a long weekend
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Only one pillow, but I accept that this is the continental way.

    Easy parking in multi-storey just around the corner. Very welcoming concierge. Room modern in style and very clean. Every facility was available even a spare adapter if you have forgotten to pack one. Great choice for breakfast, Ideally suited just around the corner from a number of cafes, bars and restaurants.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    4.2
    We had booked this hotel for two nights but cancelled the 2nd due to disappointment.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Hotel was undergoing renovation and there was a hole in the ceiling for future air conditioning. Noise of drilling, cutting in corridor near room. Bad odour in bathroom. Too warm with double duvet on single bed.

    Location was good.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    10
    Wonderful young staff who made our stay a trezt
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything

    Joanne on front desk was absolutely wonderful. Helped me with locations, places to visit, printed off our boarding passes and even gave us an umbrella. Thanks Joanne. The young woman on breakfast duty made breakfast run smoothly...even at very busy Timex. She endlessly topped up juices and food supplies while remaining calm and courteous

    Stayed in September 2017

  • Reviewed: 12 July 2017

    7.5
    Wonderful location but shame about the outside noise.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    FOUND the excessive all night partying affected our sleeping both monday AND tuesday nights. Also the 1st morning. ran out of breakfast and when asked about getting some it didn't turn up neither did the waitress. WiFi wasn't secure and either you couldn't get it or was terminated.

    Location was excellent. Paying the extra for better room was worth the renewed bathroom decor and space. Lovely big bed that was comfortable.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    8.3
    Two days in Nantes
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our fault, we should have closed the Windows at night because on Friday it was quite noisy outside. Another couple had heard nothing...they had closed the widows and relied on the fan!

    The hotel is central and it is easy to walk everywhere. Once the car was parked in the multistory car park there was no need to use it until we left.

    Stayed in June 2017

  • Reviewed: 14 June 2017

    9.6
    Very helpful and friendly staff.
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights

    The hotel does not think of allergic persons (in my case milk, including butter and them as raw materials for bakery products). But it is similar to that of other French hotels.

    Very helpful and friendly staff.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    8.3
    Nice location and facilities, shame about the receptionist.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Staff member who grudgingly supplied us with tea bags and milk when we told them that the tea and coffee facilities had not been replenished from the previous occupant.

    Excellent location in Nantes. Close to restaurants and tourist attractions.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    10
    Hotel Graslin - highly recommended.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Shopping is very expensive.

    Beautiful room, nice size bathroom. Made room up quickly. Hotel staff was very personable. The gentlemen who checked us in (and was from the south of France - we forgot his name) was extremely kind and made us feel very welcome. So many wonderful things to see in Nantes. We could have spent more time there.

    Stayed in May 2017

  • Reviewed: 30 April 2017

    8.3
    Clean and reliable
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Parking can be tricky if you happen to own an over-height vehicle, because the nearby multi-storey and subterranean car parks are inaccessible. Here's a tip if you find yourself in this situation: follow the signs to the Mediatheque and park in the Rue de la Heronniere. The hotel is just around the corner. Charges apply between 0900 and 1900; any over-payment on arrival is carried forward to the morning on your ticket. The only slight criticism of the hotel itself - which was fully booked for that night - was the amount of early-morning noise from within.

    Nantes is often a convenient point for us to break a long journey, and we have used this hotel before. It is centrally situated and is only a very short walk from a pleasant formal garden, and a square reminiscent of Bath. There is also a tram stop close by. Our room was not large, but well appointed and tastefully decorated. Importantly, it was spotlessly clean, and the secondary glazing kept out all exterior noise, including that from the primary school directly opposite. A welcome feature was the 24-hour reception.

    Stayed in April 2017

  • Reviewed: 7 January 2017

    6.3
    Good but cold.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The room was very cold. Used an extra blanket on bed 2nd night but needed another. Heating was on full but room was still cold.

    Fantastic staff. Very informative and welcomming.

    Stayed in January 2017

  • Reviewed: 16 December 2016

    7.5
    Recommended for a comfortable stay close to the city.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    I would have liked a bath. There were some cobwebs on the ceiling. Having to leave key behind every time you left the building and collect it on return was annoying. The room was a little smaller than I expected.

    Nice bathroom, good complementary toiletries and tea tray, lovely turn down service, friendly and accommodating staff. Quite central and good value for money. Would be perfectly happy to return.

    Stayed in November 2016

  • Reviewed: 7 December 2016

    8.3
    David in reception went to Great lengths to assist us.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed could have been better, bowed in the middle, room a little small.

    David in reception went to Great lengths to assist us. Excellent customer service. Nice big shower and bathroom. Great location

    Stayed in December 2016

  • Reviewed: 14 September 2018

    10
    Great location.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Carpet a little dated!

    The bathrooms were immaculate.

    Stayed in August 2018

  • Reviewed: 10 September 2018

    9.6
    Good location to tourist spots restaurants
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location to tourist spots restaurants

    Stayed in August 2018

  • Reviewed: 5 September 2018

    10
    Everything
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2018

  • Reviewed: 23 August 2018

    6.3
    The room
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible location. A long walk from public parking. And thinking the location was 4km from town was actually in town.

    The room

    Stayed in August 2018

  • Reviewed: 15 August 2018

    5.8
    Missing air condition
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Missing air condition Breakfast expensive

    Stayed in August 2018

  • Reviewed: 14 August 2018

    7.9
    Very good location.
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location. Very quiet. New bathroom and toilets...very good value for value. And have conecting rooms for families.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    7.1
    Room was to hot
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was to hot

    Stayed in August 2018

  • Reviewed: 25 July 2018

    8.8
    Clean and comfortable
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was comfortable and clean for our overnight stay

    Clean and comfortable

    Stayed in July 2018

  • Reviewed: 26 June 2018

    8.8
    The staff were exceptionally friendly and helpful.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing really

    The staff were exceptionally friendly and helpful. The location is superb. The room was a good size and airy.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    7.1
    Hotel well positioned but the small room let it down
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room we had 108 was very small

    Location

    Stayed in June 2018

  • Reviewed: 16 June 2018

    8.8
    This is an excellent, good value base for visitors to explore Nantes's many charms.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The rooms are small and quickly became warm.

    Staff especially helpful. Location excellent for viewing the city.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    9.2
    It was in a great location with very handy parking nearby
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very dark

    It was in a great location with very handy parking nearby

    Stayed in June 2018

  • Reviewed: 3 June 2018

    7.1
    Good location, a bit grotty
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    1. Needs refurbishing on the inside. 2. Breakfast mediocre.

    Location near city centre and hospital.

    Stayed in May 2018

  • Reviewed: 3 June 2018

    7.5
    Nice stay for a low price
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms and a little noisy

    Comfy beds + nice breakfast Rather cheap

    Stayed in June 2018

  • Reviewed: 21 April 2018

    9.6
    Great Graslin
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Long distance to parking

    Close to the town centre

    Stayed in April 2018

  • Reviewed: 3 April 2018

    7.9
    cool
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    difficulté de stationner aux abords de l'hotel

    Stayed in March 2018

  • Reviewed: 22 February 2018

    10
    Excellent, will be recommending to my family and friends
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    No onsite parking

    Stayed in January 2018

  • Reviewed: 13 January 2018

    10
    This hotel was the icing on the cake for our stay in Nantes
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    None.

    The Reception staff were simply excellent.....

    Stayed in January 2018

  • Reviewed: 11 January 2018

    10
    Not related to the hotel but at 4AM, (drunk) people came and...
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Not related to the hotel but at 4AM, (drunk) people came and knowked at every door multiple time ... and woke me up...

    Stayed in January 2018

  • Reviewed: 8 January 2018

    7.5
    Friendly stuff, clean, well located
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly stuff, clean, well located

    Stayed in January 2018

  • Reviewed: 21 December 2017

    5.8
    For the price I was expecting better
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room too small

    Well situated

    Stayed in December 2017

  • Reviewed: 21 December 2017

    8.3
    Good location for city break in Nantes
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Room was rather small Lifts and corridors quite dark and in need of update

    Stayed in December 2017

  • Reviewed: 15 December 2017

    4.2
    Disaster in Nantes
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff at my arrival is n the afternoon.

    Location

    Stayed in December 2017

  • Reviewed: 27 November 2017

    7.1
    Adequate but not comfortable
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The double Bed was uncomfortable, too small and rolled into the middle. The room was too small

    The bathroom and shower were excellent

    Stayed in November 2017

  • Reviewed: 8 November 2017

    9.2
    Welcoming ,clean,good situation
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very good

    Stayed in November 2017

  • Reviewed: 5 November 2017

    8.8
    Super-friendly and helpful staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super-friendly and helpful staff. Wonderful shower, fast wifi. Reasonable breakfast spread.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    8.8
    Good value hotel, nice staff, excellent breakfast. Smallish room, but that was ok for our purposes.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The included breakfast was very good.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    7.9
    A great location for window shopping
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked some English TV channels

    Staff were friendly and room was small but very comfortable and very quiet. Location was fantastic.

    Stayed in September 2017

  • Reviewed: 21 September 2017

    8.8
    Good location
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location

    Stayed in September 2017

  • Reviewed: 13 September 2017

    9.2
    Room was clean and comfortable,breakfast very good.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and comfortable,breakfast very good. Kind and helpful staff.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    6.7
    Bad end to an amazing holiday
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Under renovation. Not told at bookin or before. Bedroom had no ceiling with live lighting hanging down.

    Amazing location

    Stayed in September 2017

  • Reviewed: 14 August 2017

    9.6
    God. Value accommodation in town.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location in town. Lovely appointed. Atheoom Great heated towel rail for drying cycling gear

    Stayed in August 2017

  • Reviewed: 18 July 2017

    7.5
    Proximity to Machines de l'ile de Nantes and to a great...
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights

    There was no air conditioning, only a fan.

    Proximity to Machines de l'ile de Nantes and to a great pizza restaurant around the corner.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    I would recommend this hotel for its excellent location and friendly staff.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Good breakfast, excellent location, friendly staff.

    Stayed in June 2017

  • Reviewed: 4 July 2017

    10
    Lovely buzzing city
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking confused us

    Close to city

    Stayed in July 2017

  • Reviewed: 6 June 2017

    9.2
    the room was a little to hot.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    the room was a little to hot. (very sunny outside)

    Stayed in May 2017

  • Reviewed: 25 May 2017

    9.2
    Great Location
    • Leisure trip
    • Group
    • Family triple room
    • Stayed 1 night
    • Submitted via mobile

    Close to everything including car park.

    Stayed in May 2017

  • Reviewed: 19 March 2017

    7.5
    Short stay in the heart of the city
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    breakfast was fresh and very appropriate. bathroom is renovated and comfortable.

    Stayed in March 2017

  • Reviewed: 24 October 2016

    10
    Fabulous all round
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!!

    Friendly service

    Stayed in October 2016

  • Reviewed: 27 September 2016

    8.3
    A place I'd recommend
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and comfortable. The location is perfect, making all the tourist attractions reachable by walk.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    8.8
    Staff at the 24-hour desk were courteous and helpful.
    • Couple

    Staff at the 24-hour desk were courteous and helpful. The room, if not over-spacious, was clean and comfortable, also well appointed, including coffee-making facilities. The decoration was tasteful, and the double glazing provided good sound insulation. A continental breakfast delivered punctually to the room was fine, although rather expensive. The hotel is very conveniently situated for access to shops, bars and restaurants.

  • Reviewed: 10 April 2016

    9.2
    Our stay at the best Western Graslin was perfect, the staff...
    • Leisure trip
    • Couple

    Our stay at the best Western Graslin was perfect, the staff was really friendly and helpful. The room was as expected, comfy, lovely and clean. The breakfast was excellent

  • Reviewed: 8 November 2015

    7.9
    Far better than one of your 3 star competitors les 3...
    • Couple

    Parking in mediacentre too far with luggage and in the rain, pillows far too soft

    Far better than one of your 3 star competitors les 3 marchands, which we left for you.they too are 3 star. You deserve yours so who accords these stars?

  • Reviewed: 30 August 2015

    10
    Breakfast excellent.
    • Leisure trip
    • Couple

    Breakfast excellent. Staff helpful and polite. En suite excellent. Tastefully decorated bedroom. Kettle in room. Very comfortable stay. Will stay there again.

  • Reviewed: 22 July 2015

    6.7
    Location is excellent.
    • Business trip
    • Solo traveller

    Lack of air con a problem in summer. Breakfast was rather limited. Staff insisted on taking my key off me every time I step out the room with no explanation.

    Location is excellent. Close to centre and close to tram stop.

  • Reviewed: 21 July 2015

    10
    The staff were very friendly and helpful with good English.
    • Leisure trip
    • Couple

    We had to park 10 minutes away overnight and walk to the hotel with our luggage, people with kids or disabled might find it a bit of an issue, although the 24 hours of parking was only about 13 euros.

    The staff were very friendly and helpful with good English. Location is great for city centre. The room was small but very cosy. Tea and coffee facilities in the room :)

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