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Reviews of Novotel Grenoble Centre 4 stars

7 Place Robert Schuman, 38000 Grenoble, France

#28 of 50 hotels in Grenoble

Guests' Choice

Review score

Based on 545 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    More choice on main menu! Too far from main route through Grenoble, especially with the infrastructure work which appears to be carried out everywhere in the city.

    Bed was very comfortable. Room was well equipped and staff were exemplary!

    Stayed in June 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights

    Breakfast was poor compared to previous visits. No fruit salad, toaster did not work, only one coffee machine working and sauaages burnt.

    A free upgrade to executive suite with free mini-bar

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was terrible. Horrible food, horrible service. Food came out late and wrong. Drinks were never delivered. Service was terribly slow.

    Room was great

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    Heating wasn't working. It was cold called reception they put an electric heater

    Location is next to GARE and it's in the heart of center couldn't expect more for visitors who commute by public transport

    Stayed in February 2018

  • Reviewed: 20 November 2017

    • Leisure trip
    • Group
    • Classic Double Room with Double Sofa Bed
    • Stayed 3 nights

    The bed in our room was a tad bit too small for two people to sleep in.

    The hotel is located right next to the train station and bus station, the city center can be reached by foot in 10-15 minutes. Great breakfast buffet with a freshly grinded coffee.

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 4 nights

    Location was great for us for the visiting our University student. Right on tram line to get downtown. Kitchenette was great to have in a hotel room.

    Stayed in November 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was closed other than for bar type meals. The room service menu, which was much better, was unavailable in the restaurant!

    Breakfast had a good choice. Reception were extremely helpful.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not the comfort you usually have in a Novotel hotel. Room needed updating. No airconditioning in room, which was painfull at 32-33 degrees outside...

    Good parking facilities for motorbike. Very nice staff and good working wifi.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    - the standard was poor for a 4 star hotel, worse than a Ibis hotel - the location is far away from the center (dispite the name Novotel Center) - the rooms are small and dirty - the brekfast is very modest (scrumbled egg made of chemical stuff, only one type of cheese...)

    - the stuff is doing their best to compensate the poor quality of this hotel

    Stayed in August 2017

  • Reviewed: 9 July 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 5 nights

    I'm being really picky here but the facilities are a little dated and starting to show some wear.

    The bed was the most comfortable hotel beds I can remember and the room was very clean. The room was incredibly quiet. The staff were very friendly and helpful. The location was convenient for access to the train station and the university. The food in the restaurant was good. While staying there I used the opportunity to practice my novice french and the staff were happy to help when I didn't know a word or got one wrong.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 5 nights

    I felt a lack of vegetables and yogurt at my breakfast. I mean, it is not a problem, if you are staying for a one or two nights, but if you are staying for almost a weak, you begin really to miss it.

    I liked, that I got a room with a very comfortable bed, the room was clean, silent and there was a good ventilation. Also I liked, that room had a small refrigerator, an electric kettle and a small stereo system, that you could connect to your smart phone. Also, I liked the fact, that soap and shampoo were Fair Trade.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    There was little shelf/closet space. There weren't rooms with two separate beds, but the sofa bed did the trick.

    Very friendly staff, great location. Good free wifi.

    Stayed in May 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    Bar and restaurant were clean and modern but a little lacking in atmosphere. The restaurant receives good reviews, perhaps atmosphere is just a matter of our taste.

    Staff were very helpful and friendly. Location relative to thhe city and its wonderful sites was very good. Grenoble is a beautiful location with great shops and history.

    Stayed in June 2017

  • Reviewed: 2 May 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    The hotel entrance is very difficult to find. The hotel is located next to Grenoble train station, but probably took not the closest exit from the station and had to walk around the WTC to find the entrance.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights

    Location is perfect to catch, train, Bus (to visit the fantastic mountains around), and public transportation just 1mn! Breakfast is amazing, you can cook your eggs (yellow) on your own, many choice of bread and have waffle! Bar is cool, and the service is very helpful (have a board for information) Very calm, just ask to have a room on the square.

    Stayed in April 2017

  • Reviewed: 19 March 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    Lots of little niggles, which on their own wouldn't matter but which began to mount up. Examples - photos show walk in shower but we had a shower over the bath with a shower head that wouldn't stay put once the water was turned on; drinks provided in the room but with paper cups and poor selection of teas etc; complementary water but in a fridge that didn't work; breakfast that should have been ok but spoilt by broken toasters etc. Grenoble is short of decent hotels and so perhaps they don't feel the need to try very hard!

    We had the basic room which was clean, spacious and comfortable. The location is excellent for transport links being right beside the train and bus station but only a ten minute walk to the centre of town.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Windows did not open in our room. It would be better to let in fresh air in a room

    For all who attend Grenoble business school the hotel's location is irreplaceable.

    Stayed in February 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 8 nights

    The weather was cold - hotel could'nt do much about this.

    Friendly staff, good food especially breakfast- great variety- set you up for the day. Location beside station for bus to-from airport, beside tram (great service) to downtown.

    Stayed in January 2017

  • Reviewed: 21 December 2016

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    - Bed sheets in Polyester!!!! Unacceptable for a 4 stars hotels. First time for me in Europe (that was my 33rd business trip in 2016). - No Wifi. Security certificate invalid so unable to get connected for 2 days. This is related to Accor as I had the same problem at Mercure Munich in May. - Windows very dirty: finger marks - Very bad quality of the furniture: fitted carpet, TV, office, curtains... Really disappointing when travelling for business!

    Staff is really nice and helpful

    Stayed in December 2016

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The light in the toilet did not lit at first night. It was repaired next day. Thank you for quick work.

    Wide room, good for desk work. Fortunately, I enjoyed wine tasting at the lobby one evening.

    Stayed in October 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    The hotel is in the business area and at the end of August the bars and restaurants are closed for the holidays. A walk over the railway station towards the city centre will help to find bars and restaurants.

    We booked a hotel with secure parking and were very pleased with the result.The staff were very helpful. The room was large with a couch for relaxation.

    Stayed in August 2016

  • Reviewed: 11 June 2018

    • Business trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights

    I could not park the minivan (1.97cm high) in the car park.

    sunshine coming in the breakfast room

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    N/A

    Great breakfast, great service. Gym. Underground parking (15Euro/day).

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights

    My wife ate in the restaurant and all the night vomited and had diarrhoea.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    Good price, good location, very clean room. Just perfect.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Comfortable hotel very close to the station. Ideal for late arrivals. Good breakfast.

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • Business trip
    • Solo traveller
    • Executive Queen Room With Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff services, breakfast and location

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Business trip
    • Group
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights

    Breakfast food was over within an hour. Quality of food offered can be better. Gym is limited with no free weights

    Great location and friendly staff.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Complete lack of staff for an Easter break hotel

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Above all expectations

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Group
    • Classic Double Room with Double Sofa Bed
    • Stayed 4 nights

    The foam mattress gave me backache.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    The staff were extremely friendly and helpful.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    • Group
    • Classic Double Room with Sofa Bed (3 Adults)
    • Stayed 2 nights

    There were not slippers for a 4 star hotel

    Very close to the train station and very comfortable place inside.

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Business trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Service over the weekend is poor. The restaurant has only one staff

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Business trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    excellence location and friendly staffs!

    Stayed in December 2017

  • Reviewed: 16 December 2017

    • Business trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    Breakfast selection is very poor. Dinner was a total disaster (reheated food from lunch).

    Location is good (close to the train station).

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Business trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    More English TV

    Food was great

    Stayed in October 2017

  • Reviewed: 23 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    Small shower, odour in bathroom

    Stayed in August 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Food in the restaurant was not particularly good

    Comfortable room

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was OK, car parking entery was verry small :-) you need to use all of your driving skills :-)

    Room was OK, Nice city vieuw :-)

    Stayed in August 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights

    Poor signposting to 'Novotel' and small hard to find entrances.

    Big bed and spacious bedroom.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    Air conditioning was not cold enough.

    Good location at train station.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights

    The Restaurant is very good. They consistently serve excellent fish (at least that what I have tried 3 times!)

    Stayed in June 2017

  • Reviewed: 7 July 2017

    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    RAS

    Proche de la gare

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Room light and color

    Good Business Hotel Chose to the Station Roms arme clean but Hotel has not the beweist standard

    Stayed in June 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Entering the underground car park is ridiculously tight. I was really careful but still damaged one of my wheels. Not happy

    Very good restaurant

    Stayed in June 2017

  • Reviewed: 24 June 2017

    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed wasn't that comfortable. Pillows very firm

    Close proximity to station

    Stayed in June 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 3 nights

    The carpets and floors already begin to be old and had stains.

    Excellent breakfast. Excellent service. Very good WiFi.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Breakfast delicious - staff adorable - was given a beautiful rose on Morher Day st breakfast so thoughtful and lovely!

    Stayed in May 2017

  • Reviewed: 27 May 2017

    • Leisure trip
    • Couple
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking garage a little difficult to find if relying on GPS. Corners are tight if your car is a little bigger

    Stayed in May 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing friendly staff

    Stayed in April 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very good value for money. Great breakfast

    Stayed in April 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 6 nights

    Very poor breakfast - no choice at all. It is more like a 2*-3* hotel!

    Comfortable mattress and excellent location!

    Stayed in March 2017

  • Reviewed: 17 March 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    .

    .

    Stayed in February 2017

  • Reviewed: 16 March 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room was very warm. Window could not be opened en no airco

    Nice staff

    Stayed in March 2017

  • Reviewed: 18 February 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    Helpful staff Good food quality Friendly at breakfast

    Stayed in February 2017

  • Reviewed: 6 February 2017

    • Business trip
    • Solo traveller
    • Executive Queen Room With Sofa Bed
    • Stayed 8 nights
    • Submitted via mobile

    Nothing specifically

    Staff was very pleasant and courteous. Breakfast was lovely. This was my 6th stay and it won't be the last!

    Stayed in February 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 4 nights

    Took dinner once: was very poor. Temperature of water when taking a shower was not constant

    Stayed in January 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Reception desk

    Location

    Stayed in January 2017

  • Reviewed: 15 January 2017

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    Better signage to parking garage and inside garage for hotel parking spaces would be useful.

    Central location

    Stayed in January 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    Providing refreshments in the rooms

    The location and professional staff

    Stayed in January 2017

  • Reviewed: 12 November 2016

    • Business trip
    • Solo traveller
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night

    Wifi was a bit slow compared to what we have in most hotels in France.

    The staff, particularly the Director.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Group
    • Classic Double Room with Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No decent eating places in short walk

    Close proximity to the train station for travelers, underground parking garage

    Stayed in October 2016

  • Reviewed: 1 September 2016

    • Business trip
    • Family with young children
    • Classic Double Room with Double Sofa Bed
    • Stayed 3 nights

    I LIVED THE HOTEL

    GREAT FOOD

    Stayed in August 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet room. Very convenient for the train.

    Stayed in July 2016

  • Reviewed: 7 August 2016

    • With a pet
    • Leisure trip
    • Family with older children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Rooms were adjoining and we were not exoecting that as emergency last minute booking due to car breakdown.

    Stayed in August 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    0 !

    Everything including secure parking at extra cost

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 April 2016

    • Business trip
    • Solo traveller

    room did not have iron and iron stand i had to complain about the washroom mirror light. it should have been checked before hand. toilet too small and must have a spring shower.

    friendly staff

  • Reviewed: 12 April 2016

    • Business trip
    • Solo traveller

    Have stayed here multiple times over a number of years. Things are a little run down by now, hotel needs to be refreshed/updated.

    Convenient location by the trainstation

  • Reviewed: 8 February 2016

    • Business trip
    • Solo traveller

    The room was stinking of cigarette. The shower was instable and the water poor. The room itself was nothing special. The breakfast is not worth the price.

  • Reviewed: 5 December 2015

    • Leisure trip
    • Solo traveller

    Unfriendly member of staff in the breakfast room. Woken up by people shouting in the street at 5am as they exited a club across the road.

    Clean, comfortable rooms. Complimentary bottle of water in the room. Excellent breakfast. Good location.

  • Reviewed: 29 November 2015

    • Business trip
    • Solo traveller

    The gym is a joke, the photos of it are somewhat misleading. If can't do anything apart from running on a machine (like weights, strength, etc.)

    Everything apart from the gym was just as expected.

  • Reviewed: 28 September 2015

    • Business trip
    • Solo traveller

    Breakfast could be better in variety

    Staff are really helpful, I overwhelmed the lady at the reception with many requests, she was very nice and helpful. she assisted me with all Taxi reservations and also some DHL shipments I had to do... Was a very positive experience

  • Reviewed: 29 August 2015

    • Leisure trip
    • Couple

    What happened to China cups to make a cup of coffee in ? Cardboard mugs just don't do it !

    Service was excellent, very obliging staff. Nice rooms with comfy bed and spotless bathrooms.

  • Reviewed: 27 June 2015

    • Leisure trip
    • Couple

    Er.....no, can't think of anything!

    Everything, staff, facilities, comfort, secure parking. Great restaurant. A great place for an overnight break when travelling from UK to Italy. See you next year!

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