The worst internet in more than 5 weeks of travelling in Europe. With today’s technology this is just ridiculous

Location, friendly staff, comfortable rooms

Stayed in April 2024

There was some noise of loud conversation from a nearby cafe but that finished before we went to bed.

It was a lovely room and the location was excellent -very easy walk to cathedral and abundant eating places. Staff were helpful and friendly.

Stayed in October 2023

Parking was off site a short walk from the hotel. Trying to drop off bags is difficult as hotel is located in an area with not much street parking. But in saying that when we did find a street park the staff came to get our bags. Great service.

Great location. Staff were excellent. Good restaurant recommendations.

Stayed in October 2023

The room and hotel were very elegant and spacious. It’s in a great location.

Stayed in October 2023

Nothing.

A return visit for us to Amiens and the Mayotte was our immediate choice of accommodation, close to everything with excellent facilities wonderful breakfast and now with secure parking available. Great.

Stayed in September 2023

- Private car parking ca. 5 mts away from the hotel (valet car parking is extra). - Older, very small led tv, not suited for mirror viewing in combination with smartphone. Durng our stay, the ethernet connection with the french tv channels failed (foreign channels accessible). Viewing from the bed could not be enjoyed - Spacious room and bathroom, but disproportionate layout: oversized bathroom, but hardly any space in the bedroom to put a laptop and/or documents. too few contact points for digital equipment. -The second morning, I was served bad (over-fermented) orange juice at breakfast; it was replaced without an apology. In my view not acceptable on this level.

Hotel is situated at both sides of the rue des Jacobins, resp. in a renovated 19th. Century mansion and in the former branch offfice of the National Bank – central location, close to the railway station / Cathedral / Jules Verne circuit, … Friendly, warm, helpful reception on arrival. Spacious room with sufficient storage; interior in Neo-classical style. Very spacious bathroom with mosaic tiled shower and large mirror with adjustable ambient light. Extensive range of spa facilities and 'on demand' services. Breakfast is either room service or served in the breakfast room. Guests must tick their choice in advance on a form and submit this to the reception.

Stayed in August 2023

The car park was several hundred metres away and you have to collect a remote control first to open the garage door. On the evening of arrival there was one receptionist visible and nobody else. We had to fill in a questionnaire on arrival to choose our breakfast. In the morning there was one person on reception and one serving breakfast. It was more like an up-market B&B than a 5 star hotel.

The room was spacious, comfortable, quiet and well equipped.

Stayed in June 2023

I can’t fault the experience other than to say the gym wasn’t as well equipped as perhaps I would have liked.

the Staff were amazing and very welcoming.

Stayed in April 2023

Brilliantly located - great secure parking - lovely husband and wife team

Stayed in April 2023

Dinner in the hotel restaurant was not very good.

Stayed in March 2023

everything

Stayed in March 2023

The location was good and the staff very helpful. We did the valet parking which worked really well. The spa was outstanding and definitely worth doing. it was state of art and a great way to spend a relaxing couple of hours. Amien was a great place to end our tour of France and a very easy 1.5 hours drive to Calais to get the shuttle back to the UK.

Stayed in September 2022

Good service, great location, smart rooms.

Stayed in October 2022

it was split over two sites and whilst the parking was good it was difficult to get to and a short distance away from the hotel

it was very close to the centre of the town. the spa was excellent the staff were knowledgeable, helpful and charming

Stayed in September 2022

Room in annexe felt remote from main hotel building

Good location, very clean, friendly staff, comfortable room

Stayed in August 2022

Lack of air con was tough in peak summer.

Big room, great location, very friendly staff.

Stayed in August 2022

the bathroom was full of limescale and the toilet seat was stained brown underneath. breakfast was very over priced. No air conditioning. Was not a 5 star hotel

the location was great and secure parking nearby. staff were wonderful and couldn’t do enough for you.

Stayed in July 2022

No air-conditioning, however they did provide a fan so not too bad. Would have expected a coffee maker in the room

Excellent location, super welcoming staff. The room was stunning. Brilliant shower too

Stayed in July 2022

We stayed in a suite for 4 people which was of a good size and very clean but some things needed maintenance. The shutters and blackout curtains didn't cover totally the window areas - so lots of light came though early morning. There had clearly been a leak from the bathroom above that seemed to have happened many months ago - and needed re-plastering/decorating. Taps over basins were loose and was difficult to draw cold water. We stayed in hot weather and although the room information advised there was a cooling system - this didn't seem to be as efficient as air conditioning would be. Breakfast choices were good but this is first time in a 5* hotel that we have been asked to order before 8pm the night before. The hotel mentions it's 'green' credentials - which is admirable if this can be achieved - but it seems at odds with a suite room that has a large (in fact it was an enormous!!) stone bath and a sauna. The hotel is good (and we didn't see or use the spa facilities) so it may be that these facilities were excellent and the basis for obtaining a 5* rating for the hotel - but I think 5* is a little overrated for the rooms and other facilities that we used.

Owners and staff very helpful and pleasant. Help with the luggage was great. Provided an iron & ironing board. Breakfast provided a good selection of choices available.

Stayed in July 2022

Room was a bit noisy. There is no AC.

Right in the middle of the city. Great location.

Stayed in June 2022

Beautiful hotel, friendly and helpful staff, good spa.

Stayed in May 2022

We had booked a couples massage but at 210 EUR it didn’t really meet our expectations, if it wasn’t for this we would have given a 10 instead of a 9. But we had asked for a deep tissue massage and it was really more of a ‘rub down’. We will 100% return but the best time we think we would just book the room + spa without the treatment.

Location is fantastic and the staff (Agathe) were very welcoming on our arrival. It was a very nice touch to be walked to our room and then again to the Spa for our massage. The room was also fantastic as described - the bed comfortable and a very large bathroom.

Stayed in March 2022

We only stayed one night, we were travelling to the UK and wanted to have one night break and it happens to be the 31st of December. I have booked the room and the restaurant for diner and received a confirmation for the diner with the menu and price. When we arrived at the restaurant we were surprised to find out the menu was changed and priced double - and was told it was a mistake of their booking system.

Very nice central location, clean rooms and good size.

Stayed in January 2022

Great location with super staff. Nothing was too much trouble and they seem truly passionate to create a nice experience

Stayed in September 2021