Reviews of Maison Lia
46 rue Pasteur, 51000 Chalons en Champagne, France
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Reviewed: September 6, 2025 · Stayed in August 2025
Verified reviewLovely period property.
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewPretty chilled place......good breakfast
Bar closed at 9pm!
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 19, 2025 · Stayed in August 2025
Verified reviewClean. Great quiet location. Lovely staff.(super helpful and friendly) Comfy pillows and room. Secure parking. Picturesque building and small terrace.
Some small details need sorting for a 4*, 250euro per night hotel. Better choice of tea and coffee in room; shower that doesnt leak spectacularly; better coffee and a supply of croissants that dont run out by 9am. Small things that could really make a difference to what calls itself a 4 star hotel.
Hello, Thank you for this detailed comment. We are glad that you enjoyed our calm and confortable hotel. We will take into account the details you have brought up to our attention. Kind regards, The Reception
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewRoom was clean and beds very comfortable. On-site parking.
Didn’t have breakfast as would have been very expensive for 5 of us.
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewComfy and good room size. Automatically upgraded us as they had a spare room available. Very clean and nice robes.
Didn’t realise you had to reserve parking and that it is €16 for a space. We parked outside for free as we arrived after 6pm and left before 9am. Didn’t end up paying for breakfast as €18 is steep when you just want a coffee and a croissant.
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: July 25, 2025 · Stayed in June 2025
Verified reviewIt was comfortable with very good private parking in the centre of town. We were warmly welcomed and would be happy to stay here again.
The coffee at breakfast: not great and from a machine.
Reviewed: July 22, 2025 · Stayed in July 2025
Verified reviewReviewed: July 22, 2025 · Stayed in July 2025
Verified reviewHelpful staff, nice rooms and very good breakfast.
Reviewed: July 19, 2025 · Stayed in July 2025
Verified reviewThe hotel is well placed. The rooms are clean and well presented. The staff were exceptional The most friendly and helpful I have ever met
Nothing this is a great place
Reviewed: July 18, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewSecure, allocated parking space, friendly welcome, clean and comfortable bedroom with good size bathroom, soft towels and pleasant toiletries, minibar and complimentary water
Breakfast was varied but with heavy emphasis on sweet pastries and no fresh fruit. The quality of the coffee from the automated machine was poor, no other facilities so felt it wasn't good value for money
Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewThe hotel had changed owners and name. This sounded very recent and has been a 4 star hotel. We had a compact room with a lovely bed with fresh white linen. It had a separate toilet and shower room which was useful. It had big windows which opened and looked out onto the nice street. We were able to walk to the town centre square, bars and restaurants and the cathedral, and a lovely park area close to the river/canal with cruisers and a safe area for children to kayak. There was coffee and tea provided in the room.
There was no armchair in the room, only a soft padded stool.
Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewVery clean Very welcoming
Reviewed: July 10, 2025 · Stayed in July 2025
Verified reviewReviewed: July 7, 2025 · Stayed in July 2025
Verified reviewWell maintained facilities, quiet location.
The hotel consists of two parts: The main building and a newer building annex, motel-style. The rooms in this add-on are ridiculously small, a cruel joke. The upscale larger rooms in the main building cannot be booked on online platforms like booking.com and are probably reserved for "special, in-the-know" clientele not the commoners on the internet. No service to talk of. Car parking was not available.
Dear Sir, We are sincerely deeply sorry to hear about your discontent. The rooms of the annex are of diverse sizes, and so are the ones in the main building. Maison Lia does not prioritize its regular clientele and we try our best to treat every single client equally. If one has a specific need in terms of room sizes or preference for the main building, one can always come to the reception desk upon or after arrival, or send us a message via booking (or email) prior to arriving. We always make sure that our clients are satisfied with their room and go as far as switching rooms if asked, if we have availability. As for the parking lot, we only have 11 spots. That is why parking has to be booked beforehand (via booking message, email or call). If we do have spots left on the day of arrival, we gladly ask our clients if they need one when they check-in. On the behalf of the entire team, I sincerely apologize and I invite you to come back someday if you are in the area, to enjoy a bigger room (perhaps in the main building!). You would also enjoy our wonderful service, our gym and sauna, and our bar. Kind regards, Clara
Dear Sir, We are sincerely deeply sorry to hear about your discontent. The rooms of the annex are of diverse sizes, and so are the ones in the main building. Maison Lia does not prioritize its regular clientele and we try our best to treat… Show more
Reviewed: July 4, 2025 · Stayed in June 2025
Verified reviewGood location near centre of town. Very comfortable.
Not really 4 star. More like 3 star.
Reviewed: July 2, 2025 · Stayed in July 2025
Verified reviewParking easy Breakfast good Room fine
No restaurant and being a Monday limited choices
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewParking convenient near to room. Breakfast reasonable. Staff friendly and helpful. Quite a long walk to a restaurant, the restaurant next door was closed.
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewThe location of the hotel is excellent and it has a very good and convenient parking. Clean and comfortable room in the new building. The bed could be a little more comfortable and the reason that I did not describe it a excellent is because there was no soap just shower and shampoo liquid and though the room was for two people there was only one water gratis.
The mattress
Reviewed: June 27, 2025 · Stayed in June 2025
Verified review