Reviews of FastHôtel Mont de Marsan - Un Hôtel FH Collection
801 avenue du Maréchal Juin, 40000 Mont-de-Marsan, France

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Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewThe gentleman on reception was lovely. Breakfast was excellent value.
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewThe staff at night. Suggested where to eat but we could eat a picnic at the hote and then supplied knives and forks lovely fe.la.The morning was ok but not that attentive.
The room was small.
Reviewed: July 9, 2025 · Stayed in June 2025
Verified reviewAIRCON WORKING WELL
The bathroom/ shower....tiny and not particularly clean. overpriced for the quality of accommodation. They can keep their 'FH Collection' - just a marketing tool with no value whatsoever. AVOID!!
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewReviewed: April 15, 2025 · Stayed in April 2025
Verified reviewReviewed: March 20, 2025 · Stayed in March 2025
Verified reviewAnn-marie on reception was lovely, helpful and her English was better than my French. Rooms are a little tired and smelled a little damp but otherwise good value with plenty shops nearby.
Late check in with reception only open at certain times. I had to sit in my car and McDonalds next door (not so bad!) Waiting to check in.
Reviewed: February 10, 2025 · Stayed in February 2025
Verified reviewReviewed: January 21, 2025 · Stayed in January 2025
Verified reviewReviewed: September 25, 2024 · Stayed in September 2024
Verified reviewStaff were excellent. Room a little dated, but great value for money for the price. Not too far from the A65, great hotel to break the journey to Spain. Nice breakfast.
Nothing
Reviewed: September 12, 2024 · Stayed in September 2024
Verified reviewReviewed: August 24, 2024 · Stayed in August 2024
Verified reviewLocation was perfect for us as it was on the access route into town. Restaurants were convenient. Staff extremely friendly and helpful, speaking numerous languages and genuinely interested in you. Breakfast very good.
Bath tub was tired looking.
Reviewed: August 23, 2024 · Stayed in August 2024
Verified reviewReviewed: August 20, 2024 · Stayed in August 2024
Verified reviewIt didn't meet our expectations. The photos did not correspond to what was found. Poorly ventilated rooms with a strong closed and damp smell. unpleasant situation. we had to go to another hotel and lose what we paid
Reviewed: July 4, 2024 · Stayed in July 2024
Verified reviewThe breakfast was good plenty to choose from and coffee refills no problem staff were very friendly and helpful
Bit more room in the bathroom.
Reviewed: June 18, 2024 · Stayed in June 2024
Verified reviewStaff were very pleasant and the room was as expected, clean but a little cramped.
Room had a kettle but no cups!
Reviewed: May 31, 2024 · Stayed in May 2024
Verified reviewCar parking was free and there was a bistro attacked to the hotel
The room was very tired and needed up dating. The shower and hand basin was in one room , the toilet was in another, not really acceptable to have to go from one to the other to wash your hands
Reviewed: May 10, 2024 · Stayed in May 2024
Verified reviewReviewed: March 5, 2024 · Stayed in February 2024
Verified reviewExcellent location for our needs Fantastic staff extremely helpful and friendly Comfortable for us
N/A
Reviewed: February 9, 2024 · Stayed in February 2024
Verified reviewGood choice of food and a good location which was very welcoming of our dog
The security light going on and off all night
Reviewed: December 20, 2023 · Stayed in December 2023
Verified reviewOur room was cold when we arrived but the receptionist fixed it and went to the trouble of calling us in the room to make sure it was warm enough. Great Christmas decorations! We really appreciated being able to use the microwave in the lobby
Room and bathroom a bit small.
Reviewed: November 12, 2023 · Stayed in November 2023
Verified reviewStaff, reception and bar area.
Cramped and tired (but clean) looking room / bathroom. We found the bed too soft and uncomfortable, but that is subjective.
Reviewed: October 21, 2023 · Stayed in August 2023
Verified reviewReviewed: October 17, 2023 · Stayed in October 2023
Verified reviewA small hotel with good food, great staff and a friendly, homely atmosphere.
It's a little bit out of town.
Reviewed: October 12, 2023 · Stayed in October 2023
Verified review