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  5. Reviews of Hilton Evian Les Bains

Reviews of Hilton Evian Les Bains 4 stars

Quai Paul Léger, 74500 Évian-les-Bains, France

#14 of 25 hotels in Évian-les-Bains

Guests' Choice

Review score

Based on 139 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.2

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Showing 1 – 25

  • Reviewed: 27 February 2020

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Im à member of Himton chaîn hôtel and it’s thé first Time i Will put à dislike in thé restaurant. M’y dinner on 26 féb was not good at all. M’y dinner started at 19h20 and finished 23h00pm not for thé réason you may havé in mind but bécause it has taken one jours to serve the salade, one more hours to serve the main course and réaly taken one hours and half more to serve the desert. Me and m’y Wife where enjoying chatîng but de laugh a lot people were leaving the restaurant I was felling bad for thé waitress felling very bad front of thé people in thé restaurant, hé was rejectîng people entéring in the hotel saying the restaurant is full LOL , restaurant was less thaï half occupied

    Staff was amazone, on tour service and very professional. Thé hôtel is suite and very modern , Any one can really appréciate either with familly or as single. Breakfast is ok and staff as usuel very professional

    Stayed in February 2020

  • Reviewed: 23 February 2020

    8.8
    Fabulous
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Hilton never fails. Everything about our stay was great. Reception, bar and front of house staff couldn’t be more helpful. Lovely view over the lake. We will be returning in the summer.

    Stayed in February 2020

  • Reviewed: 27 January 2020

    7.9
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    it should be free for hotel guests to access Spa😊

    Bed, breakfast and spa!

    Stayed in January 2020

  • Reviewed: 9 January 2020

    8.3
    Great, comfortable hotel with disappointing spa facilities
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The quality of the spa

    Great location, good sized comfortable rooms, nice balcony with view to the lake.

    Stayed in January 2020

  • Reviewed: 8 December 2019

    7.9
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room poorly furnished with a lot of wasted space. Limited bathroom amenities. Additional charge for using sauna. Overall overpriced.

    Good location, walking distance from downtown. Large room.

    Stayed in December 2019

  • Reviewed: 3 December 2019

    8.8
    everything nice
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    location

    Stayed in December 2019

  • Reviewed: 2 December 2019

    8.8
    Fabulous
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the only thing that i dont like it is i have to pay for everything even the water

    overall it was good

    Stayed in December 2019

  • Reviewed: 27 November 2019

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No waterbottles in the room

    Upgrade to a suite

    Stayed in November 2019

  • Reviewed: 21 October 2019

    9.0
    Incredible
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Coffee and milk supplies in the room could have been more plentiful

    Excellent central location, very accommodating staff, great sized room with lake view. Balcony was a treat.

    Stayed in October 2019

  • Reviewed: 25 September 2019

    8.3
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Overpriced. I booked deluxe room with lake view and spa, but a bit disappointed, to be honest... Overall was a nice experience, but I think the room that I booked did not worth the money.

    Great location. Excellent&rich breakfast. Friendly and helpful stuff. Heated outdoor pool, which was nice for September days.

    Stayed in September 2019

  • Reviewed: 17 September 2019

    7.5
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa facility was not included in the stay and not really clean

    The breakfast was excellent

    Stayed in September 2019

  • Reviewed: 15 September 2019

    8.3
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Access to Executive Lounge
    • Stayed 2 nights
    • Submitted via mobile

    The executive lounge was closed and we weren’t informed of the correct replacement lounge during our stay. Thank you

    Clean hotel. The location was perfect

    Stayed in September 2019

  • Reviewed: 14 September 2019

    7.1
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The reception was not friendly

    the location was so good and the view from the hotel was so beautiful

    Stayed in September 2019

  • Reviewed: 22 August 2019

    9.2
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I would like to thanks the front desk team there are sooo helpful

    Stayed in August 2019

  • Reviewed: 18 August 2019

    7.9
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    you had best of customer services oriented staff member sin the hotel and the location is one of the best in Evian as its close to almost everything .

    Stayed in July 2019

  • Reviewed: 17 August 2019

    8.8
    Fabulous
    • Business trip
    • Family with young children
    • King Room
    • Stayed 6 nights

    -Nothing everything was up to expectation

    Overall great experience -Location was exceptional : at the lake and less than 5 minute walk to the city center shops/ restaurants - spacious and very clean rooms

    Stayed in August 2019

  • Reviewed: 16 August 2019

    9.2
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    The outside area has to be renovated, there are a lot of tili are damage or missing.

    Stayed in August 2019

  • Reviewed: 15 August 2019

    7.1
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpets aren't that clean. The room service staff weren't polite.

    Location is good Other staff were very friendly The price is really good.

    Stayed in August 2019

  • Reviewed: 11 August 2019

    8.8
    Fabulous
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted via mobile

    The room service aka cleaning occurred very late. One time it was at 5pm. The building itself needs renovation. The rooms look nice and ok until you see some small stuffs that needs to be fixed. The restaurant staff (excluding 3-5 people) are newbys and interns. As they are just learning they are either slow or dont get from the first time.

    The front desk is amazing! Staff is always good-spirited and prompt to solve the problems. I cant single out. Everyone was very helpful!!! Breakfast has very extended time and is really good. We liked the spa. Definitely take the room with view! They are beautiful! It is next to evian thermals. Which is amazing plus!

    Stayed in August 2019

  • Reviewed: 7 August 2019

    8.8
    Fabulous
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Some improvements and upgrading of the property is needed .

    The location.

    Stayed in August 2019

  • Reviewed: 31 July 2019

    7.1
    Pleasant but was hoping for a bit more.
    • Leisure trip
    • Couple
    • Executive King Room with Access to Executive Lounge
    • Stayed 1 night
    • Submitted via mobile

    The standard compared to other Hilton’s was looking a bit tired. The reception was up to date and modern but the exterior was in need of some maintenance. The spa and swimming pool were nothing special. The executive lounge was very disappointing compared to other Hiltons I have stayed at ( in terms of comfort and facilities, although the lady looking after it was very friendly)

    The view from room was beautiful and the location was great to access lake and town. The staff were very friendly and helpful.

    Stayed in July 2019

  • Reviewed: 25 July 2019

    7.5
    Great
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 10 nights
    • Submitted via mobile

    Bring back Shisha in pool area.

    Location, location, location.

    Stayed in July 2019

  • Reviewed: 25 July 2019

    8.5
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Pricey!

    Service is super! The staff goes the extra mile to make your stay pleasant.

    Stayed in July 2019

  • Reviewed: 1 July 2019

    8.3
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    - house keeping was not cleaning the room, I had to call them to clean the room. - Breakfast is fairly good but needs to improve. need to add gluten free bread, more cheese variety. - Gym needs to add Bar bell and dumbbells. BTW, there were no staff inside the gym.

    location is amazing. reception staff were very helpful and very friendly. spa is good. size of the room was great. restaurants staff was very helpful and welcoming. check in and out were very easy.

    Stayed in June 2019

Showing 1 – 25

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