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Reviews of Best Western Hôtel De La Bourse 3 stars

14 rue de La Bourse, 68100 Mulhouse, France

#6 of 34 hotels in Mulhouse

Guests' Choice

Review score

Based on 779 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 - 75

  • Reviewed: 15 October 2018

    7.1
    1) Internet worked well.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 3 nights

    1)Croissants tasted like they just took out those frozen ones from the fridge and heated them up. Quite disappointing for eating croissants in France. 2) Asked for a company address on my bill but realised that the hotel didn't work on it.

    1) Internet worked well. 2) Good location.

    Stayed in October 2018

  • Reviewed: 25 September 2018

    7.9
    i would stay there again
    • Leisure trip
    • Solo traveller
    • Comfort Queen Room
    • Stayed 1 night

    i knew exactly at what time i had to check out and i had the no disturb sign on the door but the cleaning lady persisted on knocking the door and distrubing me.

    room was nice and location excellent (close to the train station and to the center and at the corner of a very nice square)

    Stayed in September 2018

  • Reviewed: 12 June 2018

    7.1
    Good for an overnight stay en route for Italy.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    No private parking.

    Good for an overnight stay en route for Italy. The hotel is basic, but efficient and centrally located. Value for money if you merely need a bed for the night.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.2
    Excellent value for money in the city centre.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    There was a nearby park which was excellent for the dogs, but there were lots of people hanging about in groups and it didn't feel particularly safe.

    Staying with my two dogs wasn't a problem, and the single room was lovely with a large bed.

    Stayed in June 2018

  • Reviewed: 15 May 2018

    8.8
    The hotel is located in a nice historical building close to...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The single coffee machine proved to be a point of contention during breakfast. Working it was a bit of a challenge because it had its own ideas about the presence/absence of cups and their required size.

    The hotel is located in a nice historical building close to the city centre. The room was very quiet with a good double bed.

    Stayed in May 2018

  • Reviewed: 6 January 2018

    10
    the staff were lovely, had a great big room, really clean and great location, easy walk into town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    there was no parking at the property so had to find something separate

    the staff were lovely, had a great big room, really clean and great location, easy walk into town

    Stayed in December 2017

  • Reviewed: 4 December 2017

    6.3
    If 3 star means minimum comfort, then this hotel is it's definition
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    First impression of the room: dark, sparse, very hot. There were only two small wall lamps with cheap bulbs that took 5 minutes to warm up and a broken desk lamp, the room was a bit dark. There was a wardrobe but access to it was blocked by the desk so we didn't try to use it. The room felt a bit drab, only tiles in the floor and empty magnolia painted walls. The room was incredibly hot, we turned the heater off completely and slept with open window at the start of December and still were not very comfortable. The bathroom is tiny, I'm 180cm tall and it if huge build and wasn't comfortable. The walls are paper thin, you should be comfortable sharing your space with the neighbours, you will hear them. With all these shortcomings, we didn't chance the €11 breakfast on top of already too expensive room for its standard. There are over hotels at the same price mark in Mulhouse.

    The materace was comfortable and the shower was hot. The location was pretty good but offset by the very basic conditions.

    Stayed in December 2017

  • Reviewed: 28 August 2017

    9.6
    Great hotel, friendly staff, very helpful, close to city center, where the restaurants are.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel, easy to find. Close to city center. Quiet room, very clean. Completely renovated bathroom. Very friendly staff. Helped us to find car parking space, in front of the hotel.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    8.8
    A standard of comfort, cleanness and functionality
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Breakfast is a bit expensive.

    Very comfortable, large room. Excellent price-quality ratio with the discounted offer I booked. Close to the city center.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    9.2
    Super friendly and clean. Perfect hotel to spend the night on a long trip!
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Include breakfast in the price

    Very friendly staff. The rooms are really clean and there is no carpet flooring in the room which my husband with astma could appreciate. There was a lot of choice in the breakfast buffet, even pancakes were offered.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    10
    Great place to stay, comfortable and with a nice personal feeling.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    There was nothing I did not like, it was fab!

    Great location, very nicely decorated rooms, which felt warm and cosy! Massive beds and very relaxed atmosphere. We had rooms on the third floor with great views and one room even had a lovely little balcony. tea and coffee making facilities, towels and shampoo etc. Couldn't fault it!

    Stayed in July 2017

  • Reviewed: 7 August 2017

    10
    Great Hotel in excellent location right in the middle of...
    • Leisure trip
    • Group
    • Comfort Single Room
    • Stayed 1 night

    nothing

    Great Hotel in excellent location right in the middle of town. Staff and Service couldn t be any better. Rooms are quite and clean. Small reception area and a living room are available for quests to relax. They serve drinks here as well. Breakfast is ok. Nothing special but good enough to get started.

    Stayed in August 2017

  • Reviewed: 11 July 2017

    7.5
    Shower compartment open, no protection from spilling water.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Shower compartment open, no protection from spilling water. Light in bathroom not sufficient. Breakfast to improve (fruits had no flavour, hard boiled eggs difficult to peal the shell off)

    Stayed in July 2017

  • Reviewed: 2 July 2017

    7.1
    Good in general.
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    They didn't change the mugs after use so we found ourselves with used and dirty mugs with our used teabags still inside. And also they didn't give us new teabags. The baby cot creaked as the baby moved while sleeping.

    The room was quiet like we asked. Everything was clean. The staff was professional.

    Stayed in June 2017

  • Reviewed: 22 June 2017

    9.6
    VERY NICE HOTEL IN MULHOUSE
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    It would have been helpful if the staff spoke a little more English, but they were quite gracious using sign language when needed.

    The location was perfect for me. Short walk to train station, tram stops, shops and restaurants. Also it was air conditioned which was great since there was a heat wave when I visited.

    Stayed in June 2017

  • Reviewed: 6 May 2017

    7.1
    Great location!
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    no room service or small restaurant within the hotel. The salon is only opened for breakfast. the weekend staff was quite cold. Not that friendly. housekeeping forgot the towels the next day, and did not top up the tea or sugar.

    The location of the hotel itself is 6 mins walking distance from the Mulhouse Train station. The old town is also about 7-8 mins walk. there is a city carrefour nearby as well, behind subway restaurant. A boulangerie is about 3 mins walk away if you don't eat the breakfast at the hotel. there is a small vending machine inside the hotel, incase you are thristy or hungry at night. room was spacious we got the triple room.

    Stayed in May 2017

  • Reviewed: 21 April 2017

    5.4
    It was a day of rain and over cast skies, plus being Easter...
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a day of rain and over cast skies, plus being Easter Sunday, nobody about, It felt gloomy and slightly tired, could do with a make over. But maybe on a sunny midweek or weekend day it could be great. Not the best Best Western I have stayed in.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    7.9
    Hotel with old glamour
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have more variety. Internet connection not great.

    Well kept hotel, maintaining an old glamour. Spacious and comfortable rooms, with fantastic window. Close to the gare. No private parking, but public parking spaces around.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    10
    Wonderful stay and great staff!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would it be possible to have more coffee in the rooms please :) ? Thank you!

    Great service and extremely friendly staff, always happy to help/ provide tips - wonderful location and big bright room. We were very happy with our stay and will be coming back again and again!

    Stayed in April 2017

  • Reviewed: 10 April 2017

    8.3
    Great location , lovely hotel
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Excellent location within walking distance of the railway station and town centre. There is also a tram stop nearby. Friendly staff , clean comfortable rooms and good breakfast.

    Stayed in April 2017

  • Reviewed: 3 January 2017

    8.3
    Perfect for a short stop on a trip to Italy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was too hard for us, we didn't sleep too well.

    It was so clean I would eat of the floor. The staff was really friendly, they were really helpfull. My husband has asthma and was really pleased that there was no carpet flooring in the room. We stayed in room 102

    Stayed in December 2016

  • Reviewed: 9 October 2018

    7.9
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The towels,rather dirty and torn Breakfast,plain Windows ,not cleaned

    The bed,very comfortable The bathroom,clean

    Stayed in October 2018

  • Reviewed: 30 September 2018

    10
    A gem of an hotel
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A cosy hotel with tasteful French provincial decoration, sparkling clean ,very comfortable with all amenities and centrally located. Just perfect!

    Stayed in September 2018

  • Reviewed: 18 September 2018

    5.8
    Disappointing
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night

    The location = difficult to find and a lack of a restaurant in the evening

    Stayed in September 2018

  • Reviewed: 16 September 2018

    7.5
    Great for an over night stay
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No bar!!!

    Great location. Close to shops and bars

    Stayed in September 2018

  • Reviewed: 13 September 2018

    7.5
    Clean and nice location.
    • Business trip
    • Solo traveller
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and nice location. Breakfast is good .

    Stayed in September 2018

  • Reviewed: 25 August 2018

    7.1
    Spacious bathroom, kind personnel, great location.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Spacious bathroom, kind personnel, great location. Rooms ok comfortable.

    Stayed in August 2018

  • Reviewed: 23 August 2018

    10
    Great location and very clean
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and very clean

    Stayed in August 2018

  • Reviewed: 17 August 2018

    9.6
    Comfortable bed
    • Leisure trip
    • Family with young children
    • Comfort Queen Room with Extra Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Comfortable bed

    Stayed in August 2018

  • Reviewed: 30 July 2018

    10
    Nice breakfast, great location
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night

    Nice breakfast, great location

    Stayed in July 2018

  • Reviewed: 22 July 2018

    8.8
    Clean and Renovated
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Check-out time could have been later.

    Although a historical building, it was nicely renovated and very clean. A quality hotel.

    Stayed in July 2018

  • Reviewed: 22 July 2018

    7.9
    Nice historical building
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The floor is rug

    Nice historical building

    Stayed in July 2018

  • Reviewed: 11 July 2018

    8.8
    location
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    breakfast was bit poor

    location big rooms fast internet

    Stayed in July 2018

  • Reviewed: 9 June 2018

    8.8
    Everything fine.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Everything fine.

    Stayed in May 2018

  • Reviewed: 8 June 2018

    8.8
    Just nice!
    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 2 nights

    Choice of breakfast.

    Friendly staff, proximity to train station and centre.

    Stayed in June 2018

  • Reviewed: 7 June 2018

    7.1
    Adequate overnight stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basic overnight accommodation.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    9.6
    Poor for parking
    • Leisure trip
    • People with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Poor for parking

    Stayed in May 2018

  • Reviewed: 14 May 2018

    7.1
    Cleanliness of Hotel restaurant dishes, and also Its...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of Hotel restaurant dishes, and also Its breakfast!

    Stayed in May 2018

  • Reviewed: 26 April 2018

    8.3
    We were confused about the breakfast, as we thought it was included.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs updating

    The receptionists were excellent, very nice and helpful.

    Stayed in April 2018

  • Reviewed: 25 April 2018

    6.3
    Too expensive for what it is. 59 to 65 euro would be ok but not a premium of 86 euros.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    No parking space and a very lousy breakfast.

    Good location, 5 minutes walk straight into the city centre.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    6.3
    The menu of breakfast dosen't have many thing and smelly...
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The menu of breakfast dosen't have many thing and smelly in the aisle and room. And also, the room is too dark.

    Stayed in March 2018

  • Reviewed: 11 April 2018

    9.6
    Easy parking
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Easy parking Good internet Nice decoation room Very nice people on reception and breackfast

    Stayed in April 2018

  • Reviewed: 1 April 2018

    8.8
    A correct price for a decent hotel near the station.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    I was too tired to go out, I would have liked to explore the city a little more.

    A correct price for a decent hotel near the station.

    Stayed in March 2018

  • Reviewed: 20 March 2018

    6.7
    Close to the train.
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant. No Bar Breakfast was rather bland

    Close to the train. Room size was good.

    Stayed in February 2018

  • Reviewed: 7 March 2018

    9.6
    The staff is very friendly and helpful, the breakfast is...
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 1 night

    The staff is very friendly and helpful, the breakfast is good, the rooms are clean and comfortable. Value for money, without doubts!

    Stayed in February 2018

  • Reviewed: 8 February 2018

    9.2
    great
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    no bar or food

    clean location

    Stayed in January 2018

  • Reviewed: 31 December 2017

    5.8
    Ok for one night without breakfast
    • With a pet
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The breakfast was so poor.

    It was ok, but do not expect anything fancy.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    9.6
    Old building
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location close to the train station

    Stayed in November 2017

  • Reviewed: 3 November 2017

    8.3
    Good value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A nice place to stay and a good value for money. They don’t have private parling but you can easily park on the street.

    Stayed in November 2017

  • Reviewed: 31 October 2017

    6.3
    front desk work
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    front desk work

    Stayed in October 2017

  • Reviewed: 23 October 2017

    9.6
    Being a weekend, hotel staff let me park my car right...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Being a weekend, hotel staff let me park my car right infront of the hotel

    Stayed in October 2017

  • Reviewed: 23 September 2017

    6.3
    Location is a few minutes walk from station.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    The lighting of the room - a lamp sensor, I don't like the lamp switch off and on in a hotel room.

    Location is a few minutes walk from station.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    7.5
    Old but spacious and clean, it suited our quick stop over...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old but spacious and clean, it suited our quick stop over when travelling.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    6.7
    Good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator in rooms Small rooms

    Good location Helpful staff

    Stayed in August 2017

  • Reviewed: 21 July 2017

    7.5
    The shower could of been better.
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 1 night

    The shower could of been better.

    Stayed in July 2017

  • Reviewed: 1 July 2017

    7.5
    Okay hotel
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs a refurbishment

    Stayed in June 2017

  • Reviewed: 29 May 2017

    10
    Situation ideale
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Proposition de parking

    Situation ideale Pres du centre mais tres calme

    Stayed in May 2017

  • Reviewed: 30 April 2017

    10
    Yet another great stay!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful service,staff and great room. Will be returning regularly.

    Stayed in April 2017

  • Reviewed: 31 March 2017

    7.5
    Lovely big room, comfortable bed and all very clean.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Lovely big room, comfortable bed and all very clean.

    Stayed in March 2017

  • Reviewed: 20 March 2017

    7.9
    satisfaction !
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    Situation idéale !

    Stayed in March 2017

  • Reviewed: 14 January 2017

    8.8
    Good Breakfast, clean, quiet and great location
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Quiet and great location. Free parking

    Stayed in January 2017

  • Reviewed: 13 January 2017

    10
    Very good choice
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly staff. Nicely decorated. Comfortable. Very well located . Very good breakfast

    Stayed in January 2017

  • Reviewed: 9 January 2017

    9.2
    Value for money hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Room was very clean

    Stayed in January 2017

  • Reviewed: 6 December 2016

    9.2
    Good location, very close to the train station.
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was quite small. You can hear your neighbours and people in the corridor.

    Good location, very close to the train station.

    Stayed in December 2016

  • Reviewed: 31 October 2016

    9.2
    Weekend in Mulhouse
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Pricey breakfast. Apart from that evrything else was very good.

    Excellent breakfast, however a bit pricey.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 May 2016

    9.2
    Staff were very helpful.
    • Leisure trip
    • Couple

    Though the breakfast (which cost extra) was typically European, we were hoping for some form of hot eggs for the cost.

    Staff were very helpful. They spoke English which helps a lot. Hotel is a short walk to/from the train station.

  • Reviewed: 19 April 2016

    9.6
    The breakfast was excellent, lots of choice, very high level...
    • Solo traveller

    Room was too hot and the air con didn't seem to make any difference

    The breakfast was excellent, lots of choice, very high level for a French hotel. Room v comfortable and a proper bath rather than just a shower

  • Reviewed: 4 April 2016

    8.8
    Very clean, comfortable bed, very close to historic centre.
    • Leisure trip
    • Family with young children

    There is no food available inside the hotel, in case you arrive late or you are too tired to go out for dinner.

    Very clean, comfortable bed, very close to historic centre.

  • Reviewed: 9 October 2015

    7.1
    The location was great.
    • Leisure trip
    • Couple

    I asked for a quiet room and were place next to the main stairs and elevator. Below was a tour bus and they left very early and not quietly. Also, the shower door did not close.

    The location was great. Within walking distance of town center.

  • Reviewed: 6 October 2015

    5.4
    value for money.
    • Leisure trip
    • Couple

    The hotel is in a rundown area of Mulhouse. No hotel parking. Rooms are old and tired (1970's décor and fittings).

    value for money. Friendly staff.

  • Reviewed: 19 September 2015

    7.1
    Location , close to town centre.
    • Leisure trip
    • Family with older children

    Breakfast (which we didn't have) was expensive at €11 per head. Floor in the room felt like it needed a good clean - corridors looked tired and in need of attention. No evening meal available.

    Location , close to town centre. Street parking available outside - free from 1900 to 0900.

  • Reviewed: 16 August 2015

    8.8
    Great location near to the railway station & a short...
    • Leisure trip
    • Solo traveller

    Nothing

    Great location near to the railway station & a short walk into the town centre. Very comfortable bed & good shower room. Very quiet outside. Good décor & facilities.

  • Reviewed: 7 August 2015

    10
    Clean, nice room with good beds and excellent silent airco.
    • Leisure trip
    • Family with young children

    Breakfast was a bit basic, but we would still choose this hotel again.

    Clean, nice room with good beds and excellent silent airco. Friendly personnel. Perfect location to visit Mulhouse.

  • Reviewed: 28 July 2015

    9.2
    We arrived at the hotel from Iceland at midnight with plans...
    • Leisure trip
    • Family with older children

    The decor in the hallways was a bit tired, but the rooms were great! (And I would much rather have my room be in great condition!)

    We arrived at the hotel from Iceland at midnight with plans to leave early the next morning for Salzburg. Alexandre, who staffed the desk, tirelessly spent one hour with us navigating online train tickets. When we return two days later to collect the bags we had stowed, Laurence, the manager, also went far above & beyond. We had problems with our car rental & she volunteered to make two calls to assist us and sorted out the rental problems. I am grateful to both for their kind assistance!

  • Reviewed: 30 June 2015

    8.8
    A short walk from train station on a quiet street (well,...
    • Leisure trip
    • Solo traveller

    I heard some TV from the next room, so a truly loud neighbour would be a problem.

    A short walk from train station on a quiet street (well, generally, Mulhouse seems to be a quiet town). Clean room, helpful staff and friendly cat.

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