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Reviews of Hôtel Kyriad Brive Ouest 3 stars

Avenue André Malraux, 19100 Brive-la-Gaillarde, France

#10 of 25 hotels in Brive-la-Gaillarde

Guests' Choice

Review score

Based on 1071 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 1 - 72

  • Reviewed: 27 August 2018

    10
    We used this hotel as night stop on our way to the south.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV did not have any channels that offered English-speaking.

    We used this hotel as night stop on our way to the south. Excellent position, just of motorway. Good restaurant within walking distance.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    10
    A restful stay at the end if a hot and stressful day !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike. Great hotel.

    Reception / manager went to a lot of trouble to contsct me as they were worried we would arrive late and reception would be left unmanned and left to automated reception. When we arrived they were so pleasant. Refreshing experience !

    Stayed in July 2018

  • Reviewed: 23 July 2018

    9.6
    Very satisfied
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The only thing we didn't like was the climb up to the hotel, and finding it from the various roundabouts nearby

    The staff were pleasant and the bed was very roomy

    Stayed in July 2018

  • Reviewed: 25 June 2018

    9.2
    Great place and staff...useless WiFi/internet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi / internet was very poor...couldn't even hold a voice call let alone a video call! No bar at least or alcohol dispensed by vending machine.

    Everything else....staff(Audrey was superb), room, parking and breakfast. Excellent place for stop over

    Stayed in June 2018

  • Reviewed: 29 May 2018

    7.5
    Good value, good for overnight stop.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A long walk into local town, only one local resturant

    Great little hotel, we used it as a base for exploring the area on motorbikes, conveniently close to a highway.

    Stayed in May 2018

  • Reviewed: 5 May 2018

    2.9
    Terrible staff
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    The Hotel managed to take off the money for the room 3 times, more so, the second time they did it was before we arrived to the hotel. The money taken off included the breakfast, which I didn’t even get a chance to order at that stage. When I came to the reception to resolve the issue, 3 receptionists started to explain me something, all at once. Not only they interrupted me, but they started to shout at each other, unable to explain me anything. When they finally told me that they don’t speak english at all, they started to argue even louder in French. They tried to blame everything but themselves for this mistake- the bank, booking.com, our bank, blaming it for sending the wrong SMS for the money being taken off the credit card. We were forced to leave the place, unable to find any resolution there.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    9.2
    Brilliant location on the route
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location just off the autoroute. The staff we encountered were very pleasant and helpful. Really liked the secured parking and our room was at the back of the hotel so very quiet. The restaurant next door suited our needs and was in walking distance. Breakfast was good and plentiful. We tested the foam form pillow which was very good to sleep on but didn't buy one.

    Stayed in April 2018

  • Reviewed: 18 February 2018

    6.7
    Worst breakfast ever
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was terrible...the coffee was undrinkable...the milk was mixed with water and the fruit was old and wrinkled...

    The beds were very comfortable.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    7.9
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was freezing cold and did not improve much with the fan heater on. The hotel new what time we would arrive the least they could have done was heat th room!

    The location of the hotel to the motorway

    Stayed in January 2018

  • Reviewed: 25 October 2017

    9.6
    Perfect stopover en route from Brittany to the south of France
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant next door was just adequate.

    The bed was comfortable. Room well soundproofed. Convenient access from Motorway and perfect location for overnight stop en route from Brittany to south of France.

    Stayed in September 2017

  • Reviewed: 11 October 2017

    9.6
    Staff brilliant, safe and secure area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No restaurant in hotel but one very close.

    Receptionist (Ingrid) extremely welcoming. Modern hotel, very clean and comfortable. Secure parking. Breakfast excellent value.

    Stayed in October 2017

  • Reviewed: 25 August 2017

    8.8
    Great location near motorway but not too noisy. Rooms clean, service efficient and friend
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options were limited (more fruit or light yogurts for example).

    Parking space availability and check in process simple and efficient even when arriving late. Closeness to motorway.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    10
    We stayed in this hotel on our way from The Netherlands to...
    • Family with young children
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night

    We stayed in this hotel on our way from The Netherlands to Spain. It was good quality for price. It's in the outskirts, but this was not a problem for us, since we just slept there. It's close to the highway. Private parking available. There were restaurants close by. Kind persons at the reception.

    Stayed in July 2017

  • Reviewed: 8 August 2017

    7.5
    Good value for money for a stop-over stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    We stayed here for an overnight stop on our way to the Basque coast. The hotel is primarily positioned for that sort of clientele, and it is very easy to get to from the autoroute. The staff are friendly. There is a good restaurant nearby too.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    8.3
    Good overnight stop. Close to motorway but still quiet.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing really, except a bit too far from town centre, although handy for motorway.

    Friendly, helpful staff. Clean, comfortable room. Breakfast was OK.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    4.2
    DON'T BOTHER!
    • Couple
    • Double Room
    • Stayed 1 night

    unfriendliness of staff. English spoken - what a joke. My French was better than the receptionist's English!!!!!!!!!!!

    No facilities after 9 pm. 3 couples at front door - only one code worked. Breakfast expensive and atrocious.

    Stayed in June 2017

  • Reviewed: 26 May 2017

    9.6
    Great place to break your trip
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't know there would be a charge for a pet when I reserved on booking.com. The number code for access was good but it would be nice to have it on a small card so you don't have to carry the whole receipt around.

    I was on the ground floor and it was easy to get in and out with my dog. I appreciated that I was able to bring my dog with me into the breakfast room. The croissants were excellent! Very easy access off the A20

    Stayed in May 2017

  • Reviewed: 18 January 2017

    8.3
    Gr8 stopover
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is charged at 9 euros pp and we didn't feel there was much on offer for the money.

    Hotel is just off the motorway so very convenient on our trip through France to Spain. Also there is a good restaurant next door so we didn't have far to go for dinner. The hotel did offer a limited in room menu which I thought was a good idea but we didn't try it. Behind the hotel is a large field which was perfect to walk our two dogs in when we arrived and before we left the next morning. Kettle with plenty of tea, coffee and biscuits was a nice touch Also hairdryer in bathroom was handy.

    Stayed in January 2017

  • Reviewed: 22 October 2016

    7.5
    the staff are very friendly specially Miss Rose Marry, and...
    • Business trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night

    the bathroom is very small and the wardrob is so small and uncomfertable. The wifi is not so good in the rooms

    the staff are very friendly specially Miss Rose Marry, and the location is good.

    Stayed in October 2016

  • Reviewed: 15 September 2018

    7.5
    Excellent for an overnight stop.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent for an overnight stop. Restaurant next door.

    Stayed in September 2018

  • Reviewed: 4 September 2018

    7.5
    We would stay here again.
    • Leisure trip
    • Family with young children
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night

    Location was great.

    Stayed in August 2018

  • Reviewed: 29 August 2018

    7.5
    Quick stop on the road. It is worthed to go to the city for dinner instead of just staying there...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a weird smell in our bathroom

    Self check in machines available

    Stayed in August 2018

  • Reviewed: 20 August 2018

    8.3
    Perfect overnighter
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location for an in transit overnight stop due to proximity to motorways (but no traffic noise) and restaurant next door.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    4.6
    Disappointing
    • Leisure trip
    • Couple
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night

    No bar or restaurant, austere feel, and offhand attitude of staff

    It was close to the autoroute

    Stayed in July 2018

  • Reviewed: 24 July 2018

    7.9
    All good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All good

    Stayed in July 2018

  • Reviewed: 20 July 2018

    7.5
    Great hotel very friendly and clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel very friendly and clean

    Stayed in July 2018

  • Reviewed: 27 June 2018

    10
    Ideal stopover hotel
    • Leisure trip
    • Couple
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night

    triple room a little cramped.

    Comfortable bed, efficient air conditioning.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    9.2
    Modern, clean, comfortable hotel ideal for stopover.
    • Leisure trip
    • Couple
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night
    • Submitted via mobile

    Would have liked facility to boil an egg at breakfast.

    Beds were comfortable. Air conditioning worked well. Shower was good.

    Stayed in June 2018

  • Reviewed: 2 May 2018

    7.9
    Good stopover.Close to motorway. Quiet.8
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room rather small

    Nice and quiet

    Stayed in April 2018

  • Reviewed: 24 March 2018

    9.2
    Very good value for money. Comfortable, clean, welcoming staff and well located.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom extractor wasn't working in room 106

    Excellent breakfast, lovely croissants and coffee.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    8.8
    Good value ,near the exit on A20 with a restaurant next door.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good value ,near the exit on A20 with a restaurant next door. Excellent for overnight stop.

    Stayed in March 2018

  • Reviewed: 11 February 2018

    9.6
    I would stay there again
    • Leisure trip
    • Group
    • Triple Room (1 Double Bed + 1 Single Bed)
    • Stayed 1 night

    RAS

    très satisfait

    Stayed in February 2018

  • Reviewed: 20 September 2017

    6.7
    Location and price
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat broken, poor bedside lighting, dodgy lift

    Location and price

    Stayed in September 2017

  • Reviewed: 15 September 2017

    8.8
    Good stop off place close to motorway
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Close to motorway. Good onsite parking. Simple but good breakfast.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    7.5
    Good - would stay again.
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    Dining room very small and crowded.

    Staff at reception very efficient and polite and friendly.

    Stayed in August 2017

  • Reviewed: 22 July 2017

    10
    Great stopover on the way to the south.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great stopover on the way to the south. Excellent value and great restaurant next door. Will stay again

    Stayed in July 2017

  • Reviewed: 3 July 2017

    10
    Helpful reception
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The toilet seat came adrift!

    Helpful reception Tea / coffee making facilities in the room Good breakfast

    Stayed in June 2017

  • Reviewed: 29 June 2017

    8.3
    Clean and good value.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Near A20. Air conditioned. Clean and tidy and quiet. Good value. Recommend particularly as a stop on route.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    7.1
    Very close to the motorway, yet quiet at night.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Rooms are very small and a bit too "budget-style" for my liking.

    Very close to the motorway, yet quiet at night.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    10
    Great value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plastic mattress cover made for uncomfortable sleeping on a hot night.

    Location and staff

    Stayed in June 2017

  • Reviewed: 21 May 2017

    10
    excellent overnoght stop
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    closeness to motorway, excellent restaurant next door

    Stayed in May 2017

  • Reviewed: 10 May 2017

    10
    Great value.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Proximity to motorway and on edge of town. Bed superb. Good bathroom. Staff very friendly. Breakfast very good.

    Stayed in May 2017

  • Reviewed: 14 February 2017

    9.6
    Comfortable and Convenient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast with added extra of frozen yoghurt! Staff are really friendly and helpful.

    Stayed in February 2017

  • Reviewed: 22 January 2017

    7.5
    Breakfast could have more variety.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast could have more variety.

    Stayed in January 2017

  • Reviewed: 26 November 2016

    9.6
    Very helpful, polite & efficient staff
    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night

    Very helpful, polite & efficient staff

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    9.2
    One particular staff member went out of her way to help me,...
    • Business trip
    • Solo traveller

    One particular staff member went out of her way to help me, I was an out of hours arrival 1am. The door code worked fine and their out of hours ability is well organised. The reception staff in the morning very polite. Thanks Sonia. Breakfast selection is sufficient

  • Reviewed: 7 January 2016

    7.9
    Location
    • Leisure trip
    • Couple

    We had a non smoking room and there was a disgusting smell of smoke. Even if we opened the window it remained. The smell was even attached to the bed sheets

    Location Parking included Comfortable

  • Reviewed: 15 October 2015

    7.1
    Great location.
    • Leisure trip
    • Couple

    Great location. Very convenient. Good restaurant next door. Clean bedding & room. Basic but everything we needed. Quiet room despite being near a motorway. Secure parking.

  • Reviewed: 22 September 2015

    7.1
    Price was good, location close to motorway, but short drive...
    • Leisure trip
    • Couple

    When using wifi kept getting message requesting lots of personal details to be able to log on (email, home address, phone numbers etc) purported to be on behalf of security services, but never had this anywhere else before, so probably phishing. Could be a problem with secure wifi. Not too much soundproofing, child screaming and doors banging clearly heard.

    Price was good, location close to motorway, but short drive into city for restaurants etc.

  • Reviewed: 8 September 2015

    10
    The staff were all unfailingly helpful and friendly unlike...
    • Couple

    No problems.

    The staff were all unfailingly helpful and friendly unlike some rival hotel chains we've tried we will use them again with confidence and pleasure.

  • Reviewed: 17 January 2015

    7.1
    Less than 2 minutes from the motorway
    • Leisure trip
    • Couple

    Nothing. It's does what it's meant to which is to provide good comfortable overnight accommodation

    Less than 2 minutes from the motorway Good functional room Decent breakfast Good value

  • Reviewed: 8 May 2016

    8.3
    RAS
    • Leisure trip
    • Couple

    RAS

  • Reviewed: 11 April 2016

    9.6
    everything.
    • Leisure trip
    • Family with older children

    but no enough Pillows and Bathing materials.

    everything.

  • Reviewed: 13 March 2016

    6.7
    Just a stop over really.
    • Leisure trip
    • Couple

    Note does not have a restaurant or bat, one had to go far to eat and drink

    Just a stop over really.

  • Reviewed: 13 February 2016

    10
    Perfect one night stop
    • Leisure trip
    • Couple

    Perfect one night stop

  • Reviewed: 27 January 2016

    9.6
    The Hotel was easy to find clean and comfortable
    • Leisure trip
    • Couple

    The Hotel was easy to find clean and comfortable

  • Reviewed: 22 December 2015

    9.6
    Location
    • Couple

    Location

  • Reviewed: 29 October 2015

    8.8
    Convenience of location.
    • Leisure trip
    • Couple

    Convenience of location.

  • Reviewed: 28 October 2015

    7.9
    Very comfy bed
    • Leisure trip
    • Couple

    Very comfy bed

  • Reviewed: 26 October 2015

    7.9
    The staff were pleasant and helpful.
    • Leisure trip
    • Solo traveller

    One of the pillow cases was dirty

    The staff were pleasant and helpful. They also spoke very good English. Secure parking for cars and motorcycles

  • Reviewed: 30 September 2015

    8.3
    A quiet room overlooking grass and trees, with a comfortable...
    • Leisure trip
    • Couple

    A quiet room overlooking grass and trees, with a comfortable bed. Ideal for a one-night stop. No restaurant on site, but one close by.

  • Reviewed: 28 September 2015

    8.8
    secure parking for free
    • Leisure trip
    • Couple

    No facilities for coffee or tea in the room

    secure parking for free

  • Reviewed: 8 September 2015

    7.9
    Bed was very comfortable
    • Leisure trip
    • Couple

    Bed was very comfortable

  • Reviewed: 4 August 2015

    10
    Position close to highway.
    • Leisure trip
    • Family with older children

    Position close to highway. Many various posibilities to go. Close to restaurant.

  • Reviewed: 2 August 2015

    6.3
    If we had known that there was no wifi - apparently it did...
    • Leisure trip
    • Couple

    If we had known that there was no wifi - apparently it did not work when we were staying - I would not have booked this accommodation

  • Reviewed: 27 July 2015

    7.9
    Ideal for motorway
    • Leisure trip
    • Couple

    Ideal for motorway

  • Reviewed: 21 June 2015

    9.2
    Staff were very friendly and welcoming.
    • Leisure trip
    • Couple

    the cleaners banging doors and talking loud outside rooms in the morning.

    Staff were very friendly and welcoming.

  • Reviewed: 11 May 2015

    10
    Position & parking facilities
    • Leisure trip
    • Couple

    Position & parking facilities

  • Reviewed: 12 April 2015

    8.8
    Location easy to get to off main route.
    • Leisure trip
    • Couple

    Location easy to get to off main route. Friendly/helpful staff. Excellent value for money

  • Reviewed: 31 March 2015

    8.3
    Lovely lady on reception when checking in.
    • Leisure trip
    • Family with older children

    Lovely lady on reception when checking in.

  • Reviewed: 26 March 2015

    8.3
    price, beside the highway
    • Business trip
    • Solo traveller

    wifi connection

    price, beside the highway

  • Reviewed: 26 January 2015

    9.2
    Friendly staff, comfortable bed, 24 hours access, ample...
    • Business trip
    • Group

    Friendly staff, comfortable bed, 24 hours access, ample parking.

There are also 22 reviews without text. These impact the overall review score.

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