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Reviews of Hôtel Arcades 3 stars

13, Avenue du Paradis, 65102 Lourdes, France

#66 of 84 hotels in Lourdes

Guests' Choice

Review score

Based on 260 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.7

  • Location

    8.4

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 - 22

  • Reviewed: 14 May 2018

    8.8
    Simply Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be improved lightly other then that we had lovely stay.

    We liked the hotel, staff and the location was superb. Will definitely recommend and stay in the future.

    Stayed in May 2018

  • Reviewed: 19 September 2017

    5.4
    You get what you pay for.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It really needs un upgrade. The room is to small, same with the bathroom, not even a hair dryer,and the shower is such an old style,breakfast was very poor. Not bad for its value I guess but not what I was especting.

    The location

    Stayed in September 2017

  • Reviewed: 26 May 2017

    9.2
    Lourdes is a very special place of pilgrimage and hope.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Hotel Arcades is conveniently located within easy walking distance of the Grotto at Lourdes. Its perfect for the pilgrim who wants to explore the town of Lourdes, either on foot or using the local friendly and inexpensive bus transport. Overlooking Lourdes and nearby by bus, is the Pic de Jer mountain at 1000 metres. Its summit is accessible by the funicular railway and the view of Lourdes from this height is truly spectacular. Worth a visit if time allows.

    Stayed in May 2017

  • Reviewed: 25 March 2017

    10
    Very nice I would recommend to familys
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was good

    location view canals mountains stayed 2 nights just went for 1 night very nice staff. even so I don't speak a word of french I felt they understand me. I will be going back with some more family. Thank you staff of arcades

    Stayed in March 2017

  • Reviewed: 12 December 2016

    9.6
    Good value for money
    • Group
    • Single Room
    • Stayed 4 nights

    I had four main meals,it was the same dish 2 nights out of four.I think they could have been a bit more adventurous.

    The bed was really comfy,cleanliness first class,staff friendly and helpful

    Stayed in December 2016

  • Reviewed: 31 October 2016

    7.9
    We were visiting Lourds the holy site which is interesting . A lot of happy people from man
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The break fast was not top but good if you were on diet. There was no parking but a public parking in front. Thats why the hotel advertises with free pirking which is missleading.

    The coffee was very good and plenty ful.

    Stayed in October 2016

  • Reviewed: 26 January 2018

    8.3
    The staffs were extremely helpful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    carpet

    The carpet needs to be changed.

    Stayed in January 2018

  • Reviewed: 10 January 2018

    10
    Great place to spend a couple of nights.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great staff attitude, fully customer oriented.

    Stayed in December 2017

  • Reviewed: 26 October 2017

    7.1
    Fine location !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hygiene of the bathroom.

    Location is perfect. Gracious personnel.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    6.7
    little room and bathroom
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    little room and bathroom

    Stayed in October 2017

  • Reviewed: 18 October 2017

    7.1
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Diuble bed small very low and bathroom very small

    Great location

    Stayed in October 2017

  • Reviewed: 10 September 2017

    5.4
    Location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very old and carpet soiled.

    Location

    Stayed in September 2017

  • Reviewed: 20 July 2017

    5.4
    The room were too hot , there were no air conditioning
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room were too hot , there were no air conditioning

    Stayed in July 2017

  • Reviewed: 8 June 2017

    8.3
    Exceptionally good value
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Exceptionally good value. Even had some English language tv

    Stayed in June 2017

  • Reviewed: 24 February 2017

    9.6
    Fantasic hotel
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Good food. And very clean

    Stayed in February 2017

  • Reviewed: 22 January 2017

    7.5
    Cheap and cheerful but could do better
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower poor no tea/coffee making in the bedroom no hairdryer rooms small

    The location was excellent.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    9.2
    Excellent would highly recommend
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    Hotel very comfortable , staff very attentive , good food and close proximity to the sanctuary and would recommend hotel Arcades .

    Stayed in December 2016

  • Reviewed: 28 September 2016

    8.8
    Great base for pilgrims
    • Couple
    • Double Room
    • Stayed 5 nights

    shower/toilet very small

    Great atmosphere. very good kitchen. Excellent staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 July 2015

    9.2
    The room was perfect for a family of 4, very spacious and...
    • Leisure trip
    • Family with older children

    The room was perfect for a family of 4, very spacious and comfortable (except the bathroom was too small). All hospitality provided by the staff was excellent. The shower head was broken on arrival and as soon as we informed them it was replaced with a new one immediately. Breakfast service was very good.

  • Reviewed: 5 April 2016

    10
    Good service and value.
    • Leisure trip
    • Solo traveller

    Good service and value. I would recommend this hotel to any visitors to Lourdes

  • Reviewed: 20 March 2016

    7.1
    The food in general was excellent
    • Business trip
    • Couple

    Decor a bit stark and dated

    The food in general was excellent

  • Reviewed: 2 February 2016

    3.1
    The toilet was full of pooh pooh
    • Leisure trip
    • Solo traveller

    The toilet was full of pooh pooh

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 22

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