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Reviews of Kyriad Prestige Hotel Clermont-Ferrand 4 stars

25, Avenue de la Libération, 63000 Clermont-Ferrand, France

#22 of 37 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 494 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.6

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Showing 1 - 31

  • Reviewed: 17 May 2018

    7.0
    Stay in Clermont-Ferrand
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    Did not like the lack of air conditioning in the room. There was a wall unit and they said it could not be fixed. Probably really hot in the summer as we were very warm in April.

    Liked the staff, location and available parking. Also liked the bathroom and that the room had a refrigerator.

    Stayed in April 2018

  • Reviewed: 30 October 2017

    7.5
    friendly staff;
    • Business trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 4 nights

    very bad smell from the toilet / bath room, the odor was pervaded in the entire room, cannot get rid of it!

    friendly staff; spacious room; fairly good location

    Stayed in October 2017

  • Reviewed: 5 August 2017

    7.9
    Great place to spend a few days visiting Clermont Ferrand
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights

    The decor within the hotel is getting a bit tired

    The situation is ideal for visiting Clermont and the restaurant was an added bonus. The underground carpark was also very welcome.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Good city centre hotel.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights

    Wi-Fi speed needs improving especially for a large hotel. Unable to use some evenings as so many residents trying to use it.

    Located close to city centre. Room size was excellent with plenty of storage space. Bed large and comfortable. Wi-Fi adequate but would cut out at times whilst using Internet. Restaurant food good and well stocked bar. Staff friendly.

    Stayed in July 2017

  • Reviewed: 25 October 2016

    7.1
    Quiet, close to the center, safe
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The room had some kind of odd smell, but you eventually get used to it. Hope you don't get the same room.

    I liked the fact that the hotel is really close to the center, it is quiet / the bed was comfortable.

    Stayed in October 2016

  • Reviewed: 9 September 2016

    7.5
    Comfortable overnight stay
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room could have done with more lighting.

    Very clean staff very helpful. We had a superior room which was large and very comfortable. We had room service for dinner which was prompt. The meal was nice but rather large for my liking! Breakfast was excellent having many choices of dishes to eat. All the usuals but that little extra thought gone into the presentation & content.

    Stayed in September 2016

  • Reviewed: 19 August 2016

    4.6
    No real value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The woman at the reception was grumpy and unfriendly. Parking ticket for one night was over 15 euro's which is expensive. We parked the car on the street but you can only park there for three hours in a row. Paid till 19.00, free in the evenings and on sundays. Breakfast was nothing special really, yet pretty expensive. The airconditioning was a big disappointment for it was 30 degrees and it didnt function at all. We don't know why this hotel deserves the four stars to be honoust.

    The location was good and the bed was comfortable.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    7.5
    Very comfortable beds
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The A/C got broken on the night of our arrival (or so they told us the next morning) for three days. They didn't fix it until after the long weekend and the rooms were several degrees hotter than the outside temperature. All they could offer us in exchange was free breakfast which didn't compensate for the bad sleep for the first two nights in a 4 star hotel! We didn't change hotels because packing every thing up for us and the three kids would ruin the whole day. We took our camping ventilator into our room and took cold showers before bed and still... Luckily on the third night the temperature went down and we could sleep.

    Very confortable bed.

    Stayed in August 2016

  • Reviewed: 24 July 2016

    5.0
    A corporate aimed hotel, far from the railway
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Maintenance let them down - my safe was jammed open, the air con broke down.

    When the town is quiet - most evenings, and Sundays, it is like a ghost town. Eerie. The young staff are enthusiastic.

    Stayed in June 2016

  • Reviewed: 12 July 2018

    5.8
    Decent stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Older style rooms. Cramped space

    They make an effort

    Stayed in July 2018

  • Reviewed: 31 May 2018

    7.9
    Convenient location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, pretty good relative value due money

    Stayed in May 2018

  • Reviewed: 2 April 2018

    2.9
    hotel staff can not speak english and hotel was not...
    • Business trip
    • Group
    • Prestige Double Room
    • Stayed 4 nights

    hotel staff can not speak english and hotel was not introduced to us clearly.

    Stayed in March 2018

  • Reviewed: 2 April 2018

    10
    Would stay there again as it was very pleasant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Felt parking charges were expensive

    Hotel superb

    Stayed in March 2018

  • Reviewed: 30 December 2017

    10
    Great room great facilities and great location.
    • Business trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was very comfortable and spacious.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    7.5
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Did not have breakfast

    Stayed in December 2017

  • Reviewed: 5 November 2017

    9.2
    Good location.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Good location. Comfortable bed and pillow.

    Stayed in November 2017

  • Reviewed: 25 August 2017

    8.8
    Great location and friendly people :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Paid parking

    Great location and friendly people :)

    Stayed in August 2017

  • Reviewed: 22 July 2017

    7.9
    Good hotel with good food.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    A bit far from the autoroute, people lounging about in the reception area.

    Good restaurant, very helpful staff, secure parking

    Stayed in July 2017

  • Reviewed: 17 July 2017

    8.3
    location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    parking lot is very very narrow. we can barely park a car next to big one. but you can not get out from the car.

    location

    Stayed in July 2017

  • Reviewed: 9 July 2017

    9.6
    Very high standard
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent quality, lovely buffet breakfast,

    Stayed in July 2017

  • Reviewed: 22 March 2017

    7.5
    Everything is good .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is good . I want be a regular guest continuely . Thank you .

    Stayed in March 2017

  • Reviewed: 20 December 2016

    6.3
    Unfortunate fire evacuation spoiled an otherwise great stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fire alarm off & evacuation at 0550 having arrived very late due to flight delay & only into bed 0430

    Stayed in December 2016

  • Reviewed: 27 July 2016

    7.5
    Staff very friendly and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room facilities a bit old fashioned.

    Staff very friendly and helpful.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 December 2015

    6.3
    Quite close to the tram line (but then again most hotels are)
    • Business trip
    • Solo traveller

    Room was dark, breakfast selection was not good, no warm eggs, meat selection not great, no salad vegetables, cappucino from the machine was terribly sweet, coffee not great. All drinks only provided half-cup

    Quite close to the tram line (but then again most hotels are)

  • Reviewed: 10 May 2016

    10
    Great staff even if we arrived very late and were delayed en...
    • Leisure trip
    • Couple

    Nothing at all,

    Great staff even if we arrived very late and were delayed en route,

  • Reviewed: 10 April 2016

    9.6
    Great quality hotel, close to city centre with nice helpful...
    • Business trip
    • Solo traveller

    Nothing.

    Great quality hotel, close to city centre with nice helpful staff and a good menu.

  • Reviewed: 25 January 2016

    7.5
    Easy location, close to center.
    • Business trip
    • Solo traveller

    Easy location, close to center. Friendly staff. Good restaurant with simple menu.

  • Reviewed: 22 September 2015

    10
    Hotel plus the city also food was amazing.
    • Leisure trip
    • Couple

    Wifi did not work.

    Hotel plus the city also food was amazing.

  • Reviewed: 31 August 2015

    7.1
    Rooms comfortable, close to town centre
    • Leisure trip
    • Couple

    Breakfast and parking very expensive nearly the same cost as booking a room for the night!!

    Rooms comfortable, close to town centre

  • Reviewed: 9 August 2015

    8.8
    Location and comfort of hotel.
    • Leisure trip
    • Couple

    Location and comfort of hotel. Underground parking

  • Reviewed: 8 July 2015

    8.8
    Location within walking distance of centre.
    • Leisure trip
    • Couple

    Storage space needs upgrading.

    Location within walking distance of centre.Room large and comfortable.Wi-fi good.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 31

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