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Reviews of Logis Hôtel Restaurant Des Acacias 3 stars

39 rue du Dronckaert, 59960 Neuville-en-Ferrain, France

#1 of 2 hotels in Neuville-en-Ferrain

Guests' Choice

Review score

Based on 202 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8

  • Free WiFi

    8.7

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Showing 1 - 26

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Very expensive and declining quality breakfast. Despite booking a breakfast inclusive rate, we had to pay 13.50 euro p/p in addition to the room rate. No hot food/fruit juice on last day! . Make sure you are clear on pricing and expectation wrt breakfast on checking in.

    Perfectly clean room with comfy bed with nice peaceful tree view. Staff absolutely brilliant ... a wonderful team!! Great relaxing hotel to serve as a base for touring. Plenty parking

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The breakfast is EXTREMELY expensive for what it offers. The breakfast was charged at half the room rate or 13.50 Euro per person. This was very expensive for a below average breakfast which was essentially continental with some stale eggs and rubbery sausages - no other hot food.

    The location is great, value for money rooms and very friendly staff.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • With a pet
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Restaurant was closed and I had specifically searched for a hotel with a restaurant. Nothing within walking distance. Receptionist sent me to an a terrible Belgian place just over the border from France. Ended up in a restaurant at a different hotel where I wish I had booked instead. I think properties should mention opening hours if a restaurant is not open 7/7. Shabby hallways.

    Rooms OK, but nothing special. Business-like hotel.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit hot , but everything else was great .

    The restaurant was food was excellent and all the staff were really friendly. Kettle in the room and TV a good size .

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Standard French Hotel. Nothing is really bad but then nothing is outstanding. No attention to detail. This close to one of the main European motorways English speaking personell is a must. The breakfast is like the hotel - it is just OK.

    The location is nice and very close to the motorway

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were too warm, so much so we left the window open, resulting in midge bites. So perhaps some insect nets would have helped.

    Great value for money

    Stayed in June 2017

  • Reviewed: 14 May 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Outside needs a good refurb!

    Very clean, good breakfast, friendly helpful staff

    Stayed in May 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t turn the volume down on tv

    Breakfast was very good lots of choice and good value

    Stayed in April 2018

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Waiting for 10 minutes on arrival for receptionist to appear, unpleasant smell in corridor

    Room was quiet

    Stayed in December 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    The hotel fit my requirements. Close too friends. The staff was extremly helpfull

    Stayed in July 2017

  • Reviewed: 31 July 2017

    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The WiFi could be better because I could not receive emails on my notebook. Strange.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Everything is fine

    The staff were welcoming. The breakfast, coffee and orange juice were perfect

    Stayed in July 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Always useful to have gran handle if using bath as shower None in place

    Good size bed Room very clean

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • With a pet
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a bad molds smell. Poor quality of the window - big noise from the highway. Parking was very muddy

    Stayed in January 2017

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    WiFi didn't work for all time of our stay

    Stayed in December 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    turned up Sunday late afternoon nowhere for miles to eat

    Stayed in September 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff, breakfast, room, parking

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and helpful. The room was very clean and the bed was really comfy.

    Stayed in July 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Suited our purpose for Euro 2016.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 November 2015

    • Leisure trip
    • Group

    Restaurant was closed on the Sunday evening about which we had no prior warning, Being the 1st November no local restaurants were open.

    Extremely helpful staff. Accessible rooms. Good parking.

  • Reviewed: 5 November 2015

    • Leisure trip
    • Couple

    Helpful and pleasant staff. Convenient location. Quiet and leafy, despite being close to roads. Easy parking and free Wi-Fi. Good choice for breakfast.

  • Reviewed: 5 April 2015

    • Leisure trip
    • Family with older children

    Everything o.k.

    Located close to highway (but no noise), friendly and supportive staff (including the hotel manager). Food was good for reasonable price - we would stop again here!

  • Reviewed: 28 January 2015

    • Leisure trip
    • Solo traveller

    No mention of 11 Euro charge per dog per night on booking.com. Quite a heavy charge if you have two dogs.

    Warm welcome, helpful staff, comfortable room and beds. Great free wifi.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    Quirky but sufficient

  • Reviewed: 5 April 2016

    • Leisure trip
    • Couple

    The restaurant was closed and there was nothing within walking distance.

    Very clean and modern

  • Reviewed: 7 April 2015

    • Leisure trip
    • Family with older children

    A little in the sticks. Breakfast is extra.

    Cleanliness was outstanding Staff were very friendy and efficient

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 26

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