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Reviews of Adonis Marseille Vieux Port – Hôtel du Palais 3 stars

26, Rue Breteuil, Castellane et Préfecture, 13006 Marseille, France

#89 of 104 hotels in Marseille

Guests' Choice

Review score

Based on 363 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    5.9

  • Location

    7.8

  • Facilities

    5.5

  • Staff

    7.4

  • Value for money

    6.1

  • Free WiFi

    6.1

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Showing 1 - 30

  • Reviewed: 4 November 2017

    • Leisure trip
    • Couple
    • Superior Double Room - 1 or 2 People
    • Stayed 4 nights
    • Submitted via mobile

    1) When arriving, we found used wet towels in the bathroom, balled up next to the sink. No fresh towel were present. 2) Used cup next to the sink. 3) Rubbish left from the previous inhabitants on the desk. 4) Dirty pillowcase (picture included) Though all immediately replaced, we were left wondering what else didn't they clean. Because this was just the visible "dirt". 4) The tap is soo close to the edge of the sink, you can barely use it. 5) Robbed (purse torn from shoulder) inside the entrance hall. Though not totally the hotel's fault, it didnt help that we had to wait for several minutes at night (we rang 2 times already) for the sliding door to open.

    Having the superior room, we were glad with size of the room, and that it had a bath instead of a shower. Locationwise it's great, just 2 minutes walking from the center.

    Stayed in November 2017

  • Reviewed: 28 August 2017

    • Business trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 1 night

    The stair house was quite dirty. The room was OK . 4th floor room had a tricky spring loaded door close difficult to pass through with luggages. This room was not for the view ....The hotel sign was quite poor so we passed by car before realise it is where we come to. Parking house next is for matchbox size cars only or with good insurence.

    Stayed in August 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room - 1 or 2 People
    • Stayed 1 night

    the room we had was exactly beside of reception and beside of a small yard for guests to drink biers and talking(there was a windows to this small yard). We were not very confortable with this situation. if you reserve te rooms in other stages , it is more better.

    cleanness, staff

    Stayed in April 2017

  • Reviewed: 19 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 2 nights

    uncomfortable bed (two one bed together) with a hole in the middle, the rooms look better in pictures. the front desk guy of the night doesn't speak in English (I asked for a water and he doesn't understand). They charge you extra for a bottle of water, in all hotels they give you a bottle of water (at least) diary for free.

    good location, nice staff

    Stayed in November 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Group
    • Standard Double Room - 1 or 2 People
    • Stayed 1 night

    Booked a standard double room and shared with a friend. It was basic but clean. Very friendly and helpful receptionist. Location is good, short walking distance from Vieux Port.

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room - 1 or 2 People
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning system is heating up during summer... We had to open the window to sleep all the time, end up got awake quite often mid night because of the noise outside... But they said will fix the problem soon, so should be ok In future

    Golden location, friendly staff.

    Stayed in June 2016

  • Reviewed: 14 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 1 night
    • Submitted via mobile

    Noise ..... cold water....

    Stayed in November 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Comfort Double Room - 1 or 2 People
    • Stayed 1 night

    Dark and dirty. Terrible hotel. Haven't seen anything like this for a long time. Not even one star hotel.

    Absolutely nothing.

    Stayed in June 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room - 1 or 2 People
    • Stayed 2 nights
    • Submitted via mobile

    Noisy and very hot at the room. No air condition.

    Location and stuff

    Stayed in June 2017

  • Reviewed: 11 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a bit hard for me

    Great location and very very friendly staff

    Stayed in May 2017

  • Reviewed: 25 February 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room - 1 or 2 People
    • Stayed 1 night

    Uncomfortable bed, some strange smell everywhere in the hotel, very hard to find a parking spot around the hotel

    Friendly staff

    Stayed in February 2017

  • Reviewed: 3 February 2017

    • Business trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 3 nights

    Small room, floor completely ruined.

    Location.

    Stayed in February 2017

  • Reviewed: 22 January 2017

    • Business trip
    • Solo traveller
    • Standard Double Room - 1 or 2 People
    • Stayed 4 nights
    • Submitted via mobile

    The very helpful staff The location

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Leisure trip
    • Group
    • Standard Double Room - 1 or 2 People
    • Stayed 2 nights
    • Submitted via mobile

    Nice stay in Marseilles. The staffs are friendly.

    Stayed in December 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room - 1 or 2 People
    • Stayed 2 nights

    The air conditioner was out of service.

    Big room and bathroom, everithing is clean, great location, friendly stuff.

    Stayed in June 2016

  • Reviewed: 20 June 2016

    • Leisure trip
    • Couple
    • Comfort Double Room - 1 or 2 People
    • Stayed 1 night
    • Submitted via mobile

    Photos are very deceiving, a lot smaller and rough looking in person

    They moved us after we complained about the broken air conditioner.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 October 2015

    • Leisure trip
    • Couple

    Northing bad to say, though my husband did have to fix the shower so it stayed in place.

    Excellent location, a short walk to all places of interest. Quirky décor, comfortable bed and breakfast included, which kept us going all day

  • Reviewed: 25 August 2015

    • Leisure trip
    • Solo traveller

    Room too small to be comfortable. No views. Noises from neighbours. Small shower room. No CNN nor BBC nor English-speaking channels.

    Staffs very friendly. Breakfast was good. Location quite near the centre.

  • Reviewed: 23 July 2015

    • Leisure trip
    • Solo traveller

    Small and further away but it reflects in the price of the Tarif

    Good location if you don't mind walking 15 minutes to port . This hotel is a gem and compare to other prices I look at this is certainly the best value. Practical rooms and clean linen and good bed. Small Safe in the room Elevators.

  • Reviewed: 11 July 2015

    • Leisure trip
    • Couple

    Air conditioning couldn't cool down the room enough so we had to open the window which was quite noisy. WiFi was very intermittent.

    Good price, very nice staff and good location. Secure place for the bikes. Nicely decorated room.

  • Reviewed: 29 March 2015

    • Business trip
    • Solo traveller

    The wi-fi that did not work. The shower not well hooked and hence you have to flood the bathroom when taking a shower. The breakfast far from being fantastic.

    the location of the hotel and the staff

  • Reviewed: 11 May 2016

    • Leisure trip
    • Family with young children

    Room was in bad condition. Hallway carpet very dirty.

    Breakfast was good.

  • Reviewed: 9 May 2016

    • Leisure trip
    • Group

    The air conditioning was not under my control

    The location

  • Reviewed: 22 December 2015

    • Leisure trip
    • Couple

    Cleanliness and comfort.

  • Reviewed: 10 August 2015

    • Leisure trip
    • Solo traveller

    nothing at all

    Location, value for money; and the rooms are cosy, renovated, modern, comfortable; good bathroom

  • Reviewed: 24 June 2015

    • Leisure trip
    • Couple

    there's no wifi in the room.

  • Reviewed: 25 May 2015

    • Leisure trip
    • Couple

    There wasn't a view and the WiFi wasn't working for the floor we were on.

    The location was great, the room was basic but fine for two nights.

  • Reviewed: 26 April 2015

    • Leisure trip
    • Solo traveller

    No Wi-Fi in room

  • Reviewed: 19 April 2015

    • Business trip
    • Solo traveller

    the room and the bed despite i took superior room

    the staff were amazing

  • Reviewed: 5 April 2015

    • Leisure trip
    • Family with young children

    The room was as basic as can be. Overall a diappointment.

    The staff was kind and welcoming. The wifi worked well.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 30

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