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Reviews of Inter-Hotel Bordeaux Ouest du Phare 3 stars

3 Rue des Châtaigniers, Rocade sortie 10, 33700 Mérignac, France

#15 of 33 hotels in Mérignac

Guests' Choice

Review score

Based on 837 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    7.7

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Showing 1 - 75

  • Reviewed: 7 May 2018

    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel restaurant was not open on a Saturday evening. Those nearby were poor so incurred the cost of 60 euros in taxi fares to go in to the centre of Bordeaux.

    Stayed in May 2018

  • Reviewed: 5 October 2017

    • Leisure trip
    • Group
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Cleaner sheets and brighter lights would be a good start. Had quite a gang hanging about the corridors. Staff didn't do anything about them.

    Close to airport for late arrival. New shower

    Stayed in September 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In order to get to our room we had to walk alone a very unpleasant hall way. The carpet tiles had been removed and the floor was coated with adhesive. This was difficult to walk on and left shoes tacky. There was no notice or apology from staff. On a different issue I had to go to reception to collect towels as there was only one in our room.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    carpet very dirty; lights in hallways burnt out, staff indifferent; no elevator, dead rabit floating in swimming pool; at breakfast no staff, orange juice empty, coffee machine poor quality; room worn out

    english language television

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    We had dinner at the restaurant. What a mistake!!! I would quite honestly not serve my dog the food they charged us £80 for. It was rancid, old, stale and I was really worried that we would all contract food poisoning.

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night

    Uneasy to find how to switch on the light in the bathrooms of both rooms but not relevant thing.

    The reception desk people were nice, helpful and very friendly. We could select 2 rooms, one for parents, one for kids, one near the other directly in booking.com, which we appreciated. The hotel is 5 minutes from the airport, which is what we were searching for, having a very early flight. For being so near to the airport, it is nice to have a swimming pool and draught beer at the bar.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool didn't have anywhere near enough seats around it and the water was really cold. The cleaning 'hoover' was always in the pool and difficult to swim without getting tangled up in the tubes. Not much choice for main meal at the restaurant in the evening.

    Near to bus stop and easy to park

    Stayed in July 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room decor a bit tired - but v clean...

    Stayed here because we wanted to be near the airport to return a car - IDEAL location for this! - and because we noticed a small church meets in the conference room on Sunday mornings. Hotel v easy to find from the ringroad around Bordeaux - sat nav & google maps both pick it up easily. Staff will advise re easy transport links for airport and into centre of town. (Other guests were using the hotel as their base for a few days visiting Bordeaux - which is very feasible, given the excellent transport links and great value multi-day bus & tram pass.) Well located to connect to the D2 'wine route' up to Margaux. Staff lovely - couldn't be more helpful and welcoming. Raining when we arrived, but on a good day the pool would be great after a journey. Nice sitting area beside it. Excellent (free) parking between the hotel and the funky refurbished McDonald's next door.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The advantage of being close to the airport was wiped out for us because of the prohibitive cost of the 5 minute taxi ride. One way it was 20Euro and the return was 28Euro because it was a Sunday. ( booked by the Hotel who quoted 15 Euro). 10 minutes in the taxi cost nearly as much as a night at the Hotel.

    Close to airport but very quiet. Good pool and welcoming outdoor sitting area.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The breakfast set set could improve with an extra member of staff to clear the tables and restock items. Orange juice, milk and fruit salad were all empty on both mornings. -First floor corridor had a strong smell of cigarette -Air-con very noisy -Unable to use the bathroom mirror to shave

    Friedly staff and welcome. Comfortable, well priced room with air-con. Good selection of food and drink available.

    Stayed in July 2017

  • Reviewed: 11 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds and the pillows where awfull. My wife and I had to sleep in seprate rooms. Ended up spending a lot of money and could not sleep. The arch and the pillows are hard and tall. Must be a lot of people that spend one such night there that they will not forget.

    In general it would be a good hotel clean for the money if the beds worked.

    Stayed in January 2017

  • Reviewed: 22 December 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    A bit more information regarding the times the hotel restaurant are closed.

    We were made extremely welcome. The facilities were good and the hotel was located close to town (good restaurants).

    Stayed in December 2016

  • Reviewed: 22 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    It would be nice to have fascility to make a hot drink in the room.

    Nice friendly staff when I arrived and very helpful. Room was warm and quiet, everything was nice and clean in the room.

    Stayed in December 2016

  • Reviewed: 14 December 2016

    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    1. Bad location of the bathroom light switch. 2. No blinds or curtains on the bedroom window - just a net curtain which is insufficient for keeping out the cold and the daylight.

    Just about everything except for a couple of things.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night

    nothing.

    This is the second time we've stayed here and we chose it for easy access to Merignac airport. The staff are friendly and helpful. Our room was quiet and the bed very comfortable.

    Stayed in December 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    They tried to charge extra for breakfast but I pointed out that it was supposed to have been included, according to our booking. )They did apologize.)

    Great room, pleasant staff, good breakfast.

    Stayed in September 2016

  • Reviewed: 12 October 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Did not really feel welcome, no strong hospitality shown. Asked to change rooms as mine was allocated noisy side, and they were not keen to do so, despite rooms being available. Air con unit was off but had cold draft. Toilet rolls in thief proof container so had to get reception to come and change,poor form. Had buffet dinner, and was given bad wine, when i complained, pulled faces, and replaced with reduced quantity. Girl was not keen to take of bill, but over ruled by manager

    Clean with comfy bed and good parking, outdoors for van.Close to main roads and shops restaurants about, though ate in hotel. Buffet menu OK, Would i go back, probably not.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The hotel was clean, comfortable and conveniently located by the airport. They serve dinner and breakfast and there is a McDonald's restaurant next door if you want fast food instead.

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Family with older children
    • Standard Double or Twin Room
    • Stayed 1 night

    There is no tea or coffee making facilities in the room, so you can't make a cup of anything while there. The bathroom is a shower over bath. The TV is all French apart from a couple of News stations in English. Some rooms are on the first floor and there is no lift, so you would need to climb a flight of around 10 steps, then a small landing, then another 10 steps, approximately

    The rooms were nice, mine had a large double bed, not too soft and comfortable. There was a desk on one side and a place for a suitcase, to stop you having to bend down all the time. A flat screen TV on the wall. Wifi was throughout the hotel and in all rooms and is free. The restaurant in the hotel was very French, we didn't recognize any of the food, other than a small salad bar. Coffee is available in the restaurant, if you ask for just coffee or cafe, you will get a French coffee, very small and no milk and strong. Ask for a latte if you prefer a typical English/American coffee with milk. There is a pool there, outdoor, which would be ideal in the warmer weather

    Stayed in September 2016

  • Reviewed: 11 September 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They had not reserved the room requested. When asked why not, the response was why did you book here if you do not like the hotel! The electrical wiring on the bed side lamp was exposed. Reception was not overly concerned and did not offer to repair it.

    Convenient access to the airport.

    Stayed in August 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff were unkind. While having a drink outside we noticed that they came out for a cigarette and made fun of a large person walking by them once out of earshot. We did not eat at the restaurant because of this and went to Mcdonalds which was next door.

    The hotel was very smart and clean with a fab pool.

    Stayed in August 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Perhaps a few more lounge chairs by the pool?

    Especially liked how casual the atmosphere, the staff are very pleasant and accomodating. Wine on the lovely terrace, dinner outside, food is good. A relaxing experience.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with older children
    • Standard Double or Twin Room
    • Stayed 1 night

    I wish the room was refurbished and did not smell of tobacco, but for the low price I paid I should not be disappointed really

    staff were very helpful and friendly, the restaurant serves good food and wine indeed

    Stayed in August 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 8 nights

    No fridge in the room, in UK always a kettle with teas and coffees and biscuits, especially for the price. Reception was always delighted to keep my things cool in the kitchen cold room.

    The bed was very confortable, expected room to be bigger. The pool experience was fantastic, enjoyed every moment.

    Stayed in July 2016

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    Everything

    Stayed in June 2018

  • Reviewed: 15 June 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Small rooms and bathroom, and a bit dated but appropriate for price

    Staff were exceptionally accommodating and friendly.

    Stayed in June 2018

  • Reviewed: 8 June 2018

    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dated tired and old smell

    Spacious

    Stayed in June 2018

  • Reviewed: 31 May 2018

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The staff were most welcoming and helful and the restaurant meal was very good indeed.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit tired and needed a lift

    Lovely bed. Everything was adequate.Very close to the airport.

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night

    air conditioner did not work. Receptionist did not understand English.

    short trip to airport. Had a McDonalds right NeXT door. Children were happy.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could think about other nationalities type of food to make them more welcoming

    We only ate at breakfast but was good

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Group
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Friendly helpful staff

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location on the way to Germany

    Stayed in May 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Exactly what I needed

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy room

    Stayed in April 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Bathroom a bit shabby

    Good wifi, comfy bed, good breakfast, good location for travelling through France by motorway.

    Stayed in February 2018

  • Reviewed: 1 December 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Anything worth more than euro nailed down

    Very basic

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Works on-going in the corridor leading to the room(s) Carpet in the room

    Friendliness of the personnel Relaxed atmosphere

    Stayed in September 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were thin. Spare ones would have been good. Hot buffet - food warm and not hot

    Convenient location

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no one touch help us at the front desk and it took a while until he got there.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location for what we needed, airport and access up to Pauiliac. Able to check in early

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Was great fir what we required

    Stayed in September 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No problems

    Bed was very comfortable,pool area ok

    Stayed in August 2017

  • Reviewed: 28 August 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Payment in advance!

    Location, food

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Wifi inexistant !

    Terrasse et piscine

    Stayed in August 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Clean, great swimming pool and showers

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Great location,very helpful staff.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Two pillows instead of just one.

    Close to the airport. Staff pleasant. The room was clean.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    location, no restaurants in the neigbourhood or any shop or nothing.

    Friendly staff

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hard to get around, go out to dinner, into the city etc.

    Tidy, quiet rooms. Good for a short stay.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable beds and a bit noisy at night.

    The staff were lovely and very helpful.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Value for money to travel with a pet on a long journey.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I loved the friendly staff and the restaurant food was good.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Good restaurant, nice pool, good rooms

    Stayed in May 2017

  • Reviewed: 18 May 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Clean an pleasant hotel. Excellent value for money. Very convenient location for travellers by car and easy to find.

    Stayed in May 2017

  • Reviewed: 14 April 2017

    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night
    • Submitted via mobile

    Rooms does not have kettle, was basic anx not enough towels

    Was easy access and easy to find

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    very convenient location good meals friendly staff plenty of parking

    Stayed in March 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    excellent location

    Stayed in April 2017

  • Reviewed: 29 March 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast selection. Inadequate lighting in corridors and bedrooms.

    Comfortable bed. Quiet in spite of proximity to ring road and airport.

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    availability of drinks/light foods outside of breakfast

    breakfast was good. but thats all.

    Stayed in March 2017

  • Reviewed: 16 March 2017

    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was easy to find it, big parking place

    Stayed in March 2017

  • Reviewed: 21 February 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't find the hotel very comfortable, TV and bathroom light did not work. Uncomfortable bed.

    Good location for airport. Staff were friendly.

    Stayed in February 2017

  • Reviewed: 31 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Excellent value for money. Convenient loaction and very friendly staff

    Stayed in December 2016

  • Reviewed: 19 September 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food could be better as could the wine

    Convenient location for a traveler. Comfortable Clean Good team. Good facilities

    Stayed in September 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Family with older children
    • Standard Double or Twin Room
    • Stayed 1 night

    uncomfortable spare bed ordered for my son

    location, food, swimming pool

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The room was smelly..

    The Pool.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Family with older children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night

    great lacation, great food, lovely hotel

    extra bed which we have for the child was not comfortable

    Stayed in July 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Smelt old and like a nursing home

    It was a cheap stop over

    Stayed in July 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Problems with air conditioning

    Ideal and comfortable stop over while travelling through France and Spain. would use again

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Family with young children
    • Two Adjacent Double Rooms (non communicating)
    • Stayed 1 night

    No teapot in a room.

    very helpful staf

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    breakfast

    liked the location. handy for airport, getting into Bordeaux and for travelling into Medoc

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Piscine

    Stayed in July 2016

  • Reviewed: 9 July 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    very nice and helpful staff, good atmosphere en a lovely garden and terrace. Food is good for reasonable prices

    Stayed in July 2016

  • Reviewed: 25 June 2016

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Town 30 mins on the bus but cheap and stop right outside the door.

    Near the airport so ideal.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    • Leisure trip
    • Solo traveller

    I wasn't keen with the electric shutter, I would prefer curtains.

    The location to the highway was not to far but still quiet. 3 Receptionist rotated during my stay, all were very helpful.

There are also 24 reviews without text. These impact the overall review score.

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