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Reviews of Mercure Hyères Centre Côte d'Azur 4 stars

19, Avenue Ambroise Thomas, 83400 Hyères, France

#22 of 30 hotels in Hyères

Guests' Choice

Review score

Based on 387 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    7.3

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.7

  • Free WiFi

    8.1

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Showing 1 - 20

  • Reviewed: 4 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Balcony
    • Stayed 3 nights

    Awful pillows, room 130. Everything else was brilliant.

    Excellent staff, the hotel manager in particular was incredibly friendly and helpful within the hotel, and discussing the area. All staff very patient and competant with the language barrier. Child friendly atmosphere and staff. Looking forward to booking and staying here again in the future.

    Stayed in March 2018

  • Reviewed: 18 August 2016

    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 7 nights
    • Submitted via mobile

    Some inconsistencies in daily condiments within the room, as is normally expected with better hotels the menu & bar do not offer value for money but you are best to explore the town. Obviously the French do as the Germans do, that is claim a sunbed with a towel at 7am and then go and sightsee so that there sunbed is available upon their return 23 hours later.

    Staff very happy to help!

    Stayed in August 2016

  • Reviewed: 2 April 2018

    • Leisure trip
    • Group
    • Standard Double Room with Sofa Bed and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Staff was very accommodating, location was good for restaurants/bars. Grocery store literally right next to the hotel. Overall good stay!

    Stayed in April 2018

  • Reviewed: 25 January 2018

    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Having paid in advance for overnight stay, still having to give card and code in case I raided the mini bar.

    Quick in and out for overnight stay

    Stayed in January 2018

  • Reviewed: 8 September 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great staff. Lovely outside swimming pool

    Stayed in August 2017

  • Reviewed: 23 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Location swimming pool

    Stayed in November 2016

  • Reviewed: 18 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Run down facilities! For a 4star hotel you expect higher standards!!

    Location

    Stayed in December 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Family with older children
    • Privilege room with one double bed and balcony
    • Stayed 1 night
    • Submitted via mobile

    Nice, clean hotel near the old part of the city. There is a nice swimming pool, we had a room with a nice terrace.Kind staff.

    Stayed in August 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not enough sun loungers,very expensive for drinks.

    Stayed in July 2016

  • Reviewed: 2 July 2016

    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was too expensive. Water on the floor after shower.

    Location is great. Free parking. Good wifi. Friendly staff.

    Stayed in June 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Being able to have early check in and late check out was really useful. We were very grateful.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 February 2016

    • Couple

    The pillows on the beds are too hard

    Dinner and breakfast were extremely good. They could make a little more atmosphere for dinner if they lowered the lighting a little.

  • Reviewed: 16 January 2016

    • Leisure trip
    • Family with young children

    Never ever. We booked for family with two little babies and we got a tiny ugly room without any comfort. So for this price every Hotel would be better...

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    None

    Staff was very helpful; they helped us with a small issue with the room by upgrading to a premium one; broad choice of food for breakfast. definitely recommended for a stay in Hyeres

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    Lovely stay with good staff, but they feel to get the TV working for 3 days and the fridge even that it been replace didn't work for 7 days, so with a temp around 33* degree, I will certainly say they should just replace our room or do something more about it ( room 223).

    I like the place , the staff always smiling and try to help and I will say they try their best but not everything depend of a receptionist I guess

  • Reviewed: 24 June 2015

    • Leisure trip
    • Couple

    Minibar fridge was room temperature at best, not good enough to chill drinks on a hot day.

    Carparking secure. Easy walk to old town, maybe 10 mins tops. Pleasant surrounds, quiet at night, carrefour 50m from front of hotel.

  • Reviewed: 17 June 2015

    • Leisure trip
    • Couple

    Weather wasn't great so sadly we couldn't enjoy the pool

    Free parking, good location, easy to drive to beach and short walk to old town. Staff kindly changed rooms because you could not turn off AC or change temperature of the original room. Also the room we received in the end did look like the rooms advertised on the website, original room was much worse. Hopefully these will be renovated in due course. Bed extremely comfortable.

  • Reviewed: 2 April 2015

    • Business trip
    • Couple

    Room was very small, balcony didn't have enough room for 2 people to sit down. Balcony was not cleaned by room service (cigarette butts left there for 4 days).

    Free parking.

  • Reviewed: 27 May 2016

    • Leisure trip
    • Couple

    Delicious breakfast

  • Reviewed: 15 December 2015

    • Leisure trip
    • Couple

    Pool not heated all year round, no spa facilities

    room was excellent

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 20

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