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Reviews of ibis La Ciotat 3 stars

Avenue de la Tramontane, 13600 La Ciotat, France

#4 of 12 hotels in La Ciotat

Guests' Choice

Review score

Based on 498 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    7.4

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 - 27

  • Reviewed: 10 June 2018

    7.5
    Very nice breakfast, very nice personnel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Very nice breakfast, very nice personnel. Wifi works perfectly. Rooms really small, even if all clean and nice. I recommend the hotel for 1 or 2 nights.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    9.6
    Perfect for my occasional business trips to the La Ciotat area - I am likely to use this hotel again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing I can think of.

    I liked the whole experience, which was one of no fuss, and I was expecting/requiring was there. Nothing there to blow you away and say' that is outstanding' , yet equally -if not more- important, everything just worked / was provided, including a friendly service.

    Stayed in May 2018

  • Reviewed: 11 April 2018

    9.6
    Recommend for a business stay or a short stop off trip.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    No taxi's available from town centre after 10:30pm back to hotel. A local man kindly gave us a lift back to the hotel free of charge. Absolute gentleman!

    Good location out of town, brilliant facilities for an Ibis and staff were superb.

    Stayed in March 2018

  • Reviewed: 24 February 2018

    8.3
    rooms were not as small as i thought we had enough space to...
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was disappointing... staff mistakenly overcharged us for the breakfast, took some explaining and they subsequently corrected the mistake

    rooms were not as small as i thought we had enough space to open up two big luggages, very modern and clean room, ample parking spaces

    Stayed in February 2018

  • Reviewed: 17 January 2018

    7.5
    I am very disappointed in the behavior of the restaurant manager.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Everyone but one person in the Hotel was actually very nice and efficient. Unfortunately, that person ruined my stay for me. The person in question is the manager of the hotel restaurant. This is a rude person who is keen on treating the hotel guests as if they are thieves. Here's the story: I needed to travel to La Ciotat for business purposes. My wife and my cousin decided to tag along for the first two nights at the last moment. So I added my wife to my room, and booked (and paid for) a separate room for my cousin, using my own credit card. Our problems with the restaurant manager started the night we arrived, Sunday, January 14: we ate a late dinner, which was delayed by an extra 45 minutes because the restaurant manger refused to take our order citing being very busy on a nearly empty restaurant. Once we were done, I had to step out to talk to a car mechanic for a car issue. When I came back, I learned that the manager had refused to charge my cousin's dinner to her room and had demanded payment, saying "well I don't know, your room is totally paid for right now, and if you wanted to, you could walk out of the hotel without paying the dinner charge". I let that one slip as I had learned of it a little too late and I was tired. The next evening, Monday, January 15th, we had dinner at the restaurant inside the Hotel again. The server(S) were very nice, and we had no issues with them. The servers asked for our room numbers. I gave mine, and my cousin gave her room number. This time the server took our numbers and thanked us. I also left a good tip for the servers. As we were walking out the restaurant to the elevator in order to go up to our rooms, the restaurant manager came running after us, and spoke to my cousin in French. My cousin speaks French and I do not, but I could tell something was wrong. It turned out the restaurant manager was confronting her and asking her if she had paid her dinner tab.

    The food was allright

    Stayed in January 2018

  • Reviewed: 9 September 2017

    10
    Fantastic and we'll stay again.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 1 night

    Nothing to report on this.

    The room was exactly was we had requested. The front desk staff were first class. The food at the in-house dining facility excellent and wait staff attentive. The front desk took care of our laundry needs efficiently. All other guests also seemed to be having a positive experience.

    Stayed in August 2017

  • Reviewed: 12 June 2017

    6.3
    Off the beaten track
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    we had to go and ask to be served for a drink before dinner. They completely ignored us. Not a good start to our stay.

    The bed was really comfy and the room was a good size

    Stayed in June 2017

  • Reviewed: 23 August 2016

    9.2
    Pool and restaurant where great.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a damp smell to it. We opened the window and when we came back from the pool it was ok, enough to not need to complain. It is a long way out of town, but the pool and the restaurant made up for that. A tad overpriced for what it was, but what can one expect for the south of France in August! :)

    Pool and restaurant where great. Friendly staff, and fairly new refurbishment had taken place. Great place for a stop over, but not for a vacation.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    good find, brilliant for the price
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 3 nights

    a bit difficult to find initially, sat nav didnt find right location..

    All the staff were very friendly, they couldnt do enough for you. Room was clean and comfortable, Restaurant was excellent. We dined with some friends, ten of us and they looked after us brilliantly.

    Stayed in July 2016

  • Reviewed: 1 June 2018

    7.9
    Overall, a good stay
    • Business trip
    • Group
    • 3 rooms
    • Stayed 2 nights

    More sign to indicate the location

    Nice and friendly people

    Stayed in May 2018

  • Reviewed: 19 March 2018

    9.6
    Close to La Ciotat by car
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Very good breakfast with fresh cakes and good variety. Staff very helpful.

    Stayed in March 2018

  • Reviewed: 10 March 2018

    7.5
    Expectations met, proximity to my customer, fast check in,...
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    nothing

    Expectations met, proximity to my customer, fast check in, friendly staff, good buffet at breakfast

    Stayed in February 2018

  • Reviewed: 16 October 2017

    10
    Excellent hotel for business travellers .
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Large selection , big breakfast . Bags to take extra fruit away .

    Stayed in September 2017

  • Reviewed: 29 September 2017

    10
    Was a nice place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good host

    Was a nice place to stay

    Stayed in September 2017

  • Reviewed: 25 February 2017

    8.3
    Friendly staff, very comfortable bed, new and modern,...
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise of the highway, no possibility to open wide the window

    Friendly staff, very comfortable bed, new and modern, terrace and restaurant

    Stayed in February 2017

  • Reviewed: 21 December 2016

    7.9
    Staff were very friendly in the hotel.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very friendly in the hotel. Room was very clean, modern and bed was comfortable.

    Stayed in December 2016

  • Reviewed: 2 November 2016

    10
    Comfortable clean hotel ideal for short stop for business or pleasure.
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    pancakes delicious, staff everywhere very helpful and smiley

    Stayed in November 2016

  • Reviewed: 8 October 2016

    7.5
    Carpet in room not vacuumed
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpet in room not vacuumed

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 November 2015

    8.8
    Very friendly staff (both at reception and for breakfast),...
    • Business trip
    • Solo traveller

    The room was a bit cold to start with, but soon heated up.

    Very friendly staff (both at reception and for breakfast), clean room, comfortable lobby and bar area. Breakfast buffet was great. Very comfortable bed (and I have a sensitive back). Wifi in the room was efficient.

  • Reviewed: 24 July 2015

    8.8
    This is one of the higher end Ibis hotels.
    • Leisure trip
    • Family with older children

    The room seemed like it was an older place that had been redone. Very clean and what we expected but just a basic room. Nice but not fancy.

    This is one of the higher end Ibis hotels. We had a fantastic stay and the restaurant was great.

  • Reviewed: 10 February 2015

    8.8
    Located very close to the companies I need to visit, located...
    • Business trip
    • Solo traveller

    Located very close to the companies I need to visit, located in La Ciotat's "industrial" region. Rooms very good for the price, Restaurant is acceptable.

  • Reviewed: 19 October 2015

    8.8
    clean convenient and away from noise
    • Business trip
    • Solo traveller

    clean convenient and away from noise

  • Reviewed: 1 October 2015

    7.1
    Breakfast was tasty :)
    • Leisure trip
    • Couple

    Rooms without bath and there wasn't all night bar

    Breakfast was tasty :)

  • Reviewed: 20 September 2015

    9.6
    Clean comfortable accomodation with helpful staff, plenty of...
    • Leisure trip
    • Couple

    Clean comfortable accomodation with helpful staff, plenty of car parking.

  • Reviewed: 7 August 2015

    6.3
    Very noisy specially when they keep music all night next to...
    • Business trip
    • Solo traveller

    Very noisy specially when they keep music all night next to the swimming pool

  • Reviewed: 9 July 2015

    8.8
    The room was clean and comfortable
    • Business trip
    • Couple

    Good for the office, but long from the beach

    The room was clean and comfortable

  • Reviewed: 4 June 2015

    5.4
    There is no moner locker, mini bar, smells bad
    • Business trip
    • Solo traveller

    There is no moner locker, mini bar, smells bad

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 27

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