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Reviews of ibis Styles Chaumont Centre Gare 3 stars

25, rue Toupot, 52000 Chaumont, France

#2 of 8 hotels in Chaumont

Guests' Choice

Review score

Based on 381 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.5

100% verified reviews

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Showing 1 - 75

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    This hotel is in a prime position right in the heart of Chaumont with a secure underground car park at 8 Euros per night, which was a real bonus and a key reason why we chose to stay here. The room was lovely, spacious and spotless and decorated in a relaxed Orla Kielly design and the staff were very helpful and friendly. The food in the restaurant was also very good. We would definitely stay here again as it is in a very convenient location about 8-10 miles off the motorway if travelling south or east in France, but also to explore the area more fully

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    the only one coffee machine and the long queue in the morning while people are in a rush to have coffee and go for its business. I would love to be able to have a cappuccino or a warm milk with my coffee. It is definitively not french, neither do I!

    the orange juice machine in the breakfast

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant very busy the night we stayed and we were told no need to book but fortunately we went early. Later it filled up and some people were turned away. Only two staff serving initially but other staff came to help out. Seemed very popular for a Wednesday evening and is used by non residents. Staff coped very well. For info the parking was 8 euro which we thought was worth it for secure undercover parking but limited spaces.

    Clean and comfortable. Staff polite and efficient. Convenient and secure parking. Breakfast included. Good for evening meal. Would recommend.

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were double charged for our room. When we called to discuss this the respondent on the phone was unable to comprehend our name or room number to check the problem. Didn’t want to know about it. Told us if we had a problem to send an email. Im tired of Booking.com not implementing a functioning billing system.

    Stayed in April 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    N/A. Liked Everything.

    Helpful front desk. Modern hotel. Good food. Stayed one night for a stopover on a journey back to the EuroTunnel, but it was excellent for that. Would have liked tea making facility in room (but we are British!!).

    Stayed in February 2018

  • Reviewed: 17 February 2018

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The property is fine, maybe they should have a second person helping replacing food at the breakfast buffet, as everyone comes down at the same time, but this is not something major at all!

    We always stop in Chaumont. Great hotel to stay with the family, great middle stop when going to the Alps.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Breakfast great. Freshly squeezed oranges was a very nice surprise. The location is right in the center of town and the covered garage parking was super, especially as it was raining hard and there were no easily available road parking as it is in the town center.

    Stayed in January 2018

  • Reviewed: 7 September 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Not enough allocated parking, but this is a minor thing as street parking is fine.

    Convenience as a stopping point between Calais and French Mediterranean, peaceful and quiet location, value for money.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Family rooms have been reconfigured to all one room where they used to be split one bedroom with a lounge/foldout. More sound from adjoining rooms too now. Parking is clearly stated as non-reservable yet we were told the garage was fully booked when we arrived at 3pm with only four spaces taken. Very frustrating as we have always used this stopover over the last ten years specifically because of the secure garage. Apparently you can reserve if you call the hotel direct so ignore all references otherwise. Sort it out Ibis and communicate clearly with your customers!

    Redecoration since changing to Ibis from HdF, clean and fresh now

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    not enough places in the private parking

    the staff is always nice. the bed very good (amazing pillows, am going to buy the same) and the breakfast fresh. wc and bathroom are separated.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Attitude of restaurant staff in the evening-they need some training in customer service!

    Usual comfy Ibis rooms and helpful reception staff. What let's the Hotel down are the restaurant staff-young people who don't have a clue about customer service. Had to ask to get drinks,had to ask for bread-when it came 3 adults= 3 slices of bread in basket!! Staff seemed far more concerned about attending to people eating in the street as opposed to looking after residents staying at the hotel and eating inside!!

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service in the Hotel resteraunt was poor, ran out of 3 choices of wine and overcharged when gave an alternative which was disappointing

    Good location and great stop over when travelling between the North and South

    Stayed in June 2017

  • Reviewed: 24 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The Restaurant was closed for evening meal due to Bank Holiday as were many local restaurants. The hotel breakfast was a good standard continental style with cereal, fruit, cheese, sliced meat bread and croissants. Nice juicing machine with basket of fresh oranges. Super King size bed and secure underground car park helped overnight rest.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed could have been located 10-15cm closer to the window wall. This would permit access to the bathroom without squeezing by. The space is currently 25cm only. This is the only room we encountered with this problem at this hotel.

    The contemporary decor (Orla Kiely) is attractive, stylish, all well themed and coordinated throughout all areas.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night

    Getting out of the car park was a bit of a faff with reception not understanding how to open the gate

    Lovely new 'styles' interior. Very fresh, well thought out, modern etc. Restaurant was pretty good

    Stayed in June 2017

  • Reviewed: 27 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only a problem with the air con, which couldn't be sorted immediately, as it was a fete day. We were offered a change of room, but we liked our room so much, we put up with the drips.!!

    Never visited a Style Ibis before, really liked it, good friendly welcome, helpful info re restaurants, please do visit the Restaurant des Jardins, just around the corner. Great atmosphere, and traditional simple but delicious menu. We had a lovely modern room, within the 14th century part of the building, altogether a very pleasant stay

    Stayed in May 2017

  • Reviewed: 12 April 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean smart room with plenty of space, looked newly refurbished. Good continental breakfast. Right in the middle of town. Secure underground parking.

    Stayed in April 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is always a bit chaotic, they take time in replenishing the buffet, but it is good

    Beds are really comfortable, personnel really nice, very well licated

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Only point to be made is that our room had a separate toilet. For the sake of hygiene, it needed its own washbasin.

    Dinner was very good and well-presented. Our room was beautiful. The staff were friendly and helpful and the garage was accessible and secure. The manager was from our part of France and we wish him well in his new role.

    Stayed in January 2017

  • Reviewed: 20 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perhaps more fish on the menu?

    Room, bathroom, toilet all beautifully clean and comfortable. Staff very accommodating and helpful and restaurant excellent.

    Stayed in November 2016

  • Reviewed: 4 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Unnecessary to charge an extra €8 for car parking.

    Well located in the centre of town. Basic but very clean room. Wasn't disturbed by any noise. Pleasant staff. Good wifi. Breakfast was very good.

    Stayed in November 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that they took the money for the room in advance as a security deposit but have not paid it back two weeks later. I have paid for the room twice

    Good hotel in centre of town

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Tea and coffee facilities were in the lobby so you had to come down stairs to make a cuppa. It would have been nice to have them in the room.

    Breakfast was lovely and there were several choices of fruit, breads, meats, cheeses,pastries, freshly squeezed juice, tea, coffee etc The garage parking was a real boon for us. The hotel was well situated with exellent staff and very clean. It was beautifully decorated and we would use it again

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast area is served by one person and it is a bit chaotic, this person needs to be refilling and sometimes is slow

    Location, rooms are nice, good stop On your way to the Alps!

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal menus on display but nothing showing in the restaurant in the evening it was as though it did not exist.

    Very good breakfast. Plenty of mixed selections.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The reception officer detucted the total amount before we arrive at the early morning and then they asked us to pay again the total amount!!!!!!!! Now I've payed twice!!!!!!! They have to return the total amount to my credit card

    Stayed in August 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Inconsiderate other guests allowing the auto close stairway doors to slam shut. The noise was unpleasant.

    Excellent stay, excellent food and wine. Decor by Orla Kiely design very pleasing. Secure car parking within the building for 8euro. Would definately stay again if in the area.

    Stayed in July 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Service in the restaurant was not very good, and the evening meal was very overpriced for what it was. Breakfast was rubbish, very little of anything left, although we were still within half an hour of the closing time. Serving staff were quite rude - obvious that they were hoping to have finished breakfast service before we arrived.

    Room was wonderfully comfortable, very recently renovated, very clean. Bathroom and toilet were separate. Location was fantastic, right in the middle of town but not noisy. Spacious car park.

    Stayed in June 2016

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Rooms very large. Beds and linen tops. Staff very helpful.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ordered beer room service and was never delivered

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular

    Size of room and layout were good.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I feel a restaurant is needed

    Lovely bed 🛏 good size rooms

    Stayed in May 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have had some eggs!

    Bed excellent. Modern design liked by us. Town centre location with parking very good.

    Stayed in March 2018

  • Reviewed: 21 March 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not easy to get a drink, breakfast was very average, didn’t feel like enough staff wanting to help.

    Modern, convenient, good value.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Entrata garage

    Tutto

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Liked the Orla Kiely design

    Stayed in February 2018

  • Reviewed: 3 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very, very hard pillows

    Comfy bed, friendly helpful staff

    Stayed in February 2018

  • Reviewed: 21 January 2018

    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Ensemble globalement positif

    Stayed in January 2018

  • Reviewed: 24 December 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable beds

    Stayed in December 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious room

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Standard Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Delicious range of jams hot croissants fruits and good coffee

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Very friendly staff, really went out of their way to ensure we had a comfortable and happy stay.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was spot on

    Very nice great location easy place to stay

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely, fresh and clean, helpful staff right in the town centre

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow service at dinner

    Everything

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Friendly, clean, comfortable,in the heart of chaumont. Parking under ground .value for money

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing very happy customer!

    Bed very comfortable, good size room and very clean with good decor.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Liked the fact that it has central location.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    The rooms are quite big and comfortable with a nice design and atmosphere. There is a nice restaurant and a nice bar in the hotel.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything about the stay was very good and I would go there again

    Stayed in May 2017

  • Reviewed: 11 May 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Secure parking. Good restaurant.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect stop over, great family room at very reasonable price

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very nice room, good breakfast and good location.

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Spotlessly clean and great with kids

    Stayed in February 2017

  • Reviewed: 24 September 2016

    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Food was awfull. Difficult to find hotel. Garage cramped. Glad to depart.

    Stayed in August 2016

  • Reviewed: 17 September 2016

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Most friendly staff ever. Really.

    Stayed in September 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly, nice calm decor, good size room which was nicely appointed and excellent restaurant.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a little frantic.could have done with extra staff.

    Staff very friendly and helpful.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Secure garage below the hotel was very reassuring.

    Stayed in August 2016

  • Reviewed: 8 August 2016

    • With a pet
    • Leisure trip
    • Family with older children
    • Standard Double Room
    • Stayed 1 night

    Beds were brilliant and everywhere was spotlessly clean.

    Stayed in August 2016

  • Reviewed: 8 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked all

    A good restaurant

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If CNN or BBC World News had been on the TV it would have been even better!

    Loved the Orla Kielly decor.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    • Leisure trip
    • Family with young children

    At this price I was expecting a mini bar and a kettle at room. While asking at reception desk for a good restaurant we got no answer because the hotel runs its own diner room.

    Location, room size and bed are great.

  • Reviewed: 5 April 2016

    • Leisure trip
    • Family with young children

    Can't fault it ...

    We loved everything about this hotel. We were driving back from the Alps to Calais and used it as a stop over. Booked because of the good reviews. It looks exactly like the photos, lovely Orla Kiely decoration. Kids were each given a lovely goodie bag on arrival. Booked a table at the restaurant as there were 8 of us with 2 small children. Fantastic steak tartare. Service was a little slow but food made up for it. We left early but had a quick breakfast. We all loved using the orange juice squeezing machine and the great coffee machine.

  • Reviewed: 5 April 2016

    • Leisure trip
    • Family with young children

    This hotel was really excellent value. It was spotlessly clean, comfortable, stylish, quiet and well located, with a great little restaurant. It all looked brand new. 10/10

  • Reviewed: 23 February 2016

    • Leisure trip
    • Family with older children

    nothing

    recently tastefully renovated, modern- chik , nicely decorated, quiet, central location,very comfy beds, restaurant attached with very good food, breakfast included-good selection and valuse for money, can park in their garage ( small fee) , one of the best 3 stars hotels I've stayed in France (one day- transit to Alps)

  • Reviewed: 15 February 2016

    • Leisure trip
    • Family with older children

    Breakfast could have more sliced fruit selection, otherwise good breakfast. Residents should park for free.

    Bed very comfortable, and large shower in bathroom

  • Reviewed: 13 December 2015

    • Leisure trip
    • Family with older children

    Nothing

    Staff were very helpful in all respects. Hotel was very well situated with parking available for only 8 Euros. Very clean and tidy with comfortable beds. We ate at the restaurant for dinner and breakfast(included in room price) and the food was excellent as was the service. Highly recommended.

  • Reviewed: 5 November 2015

    • Leisure trip
    • Couple

    Our evening meal was only ok. The red wine we ordered was poor and it certainly wasn't the cheapest on offer.

    Central location and lovely staff. Extremely comfortable bed.

  • Reviewed: 15 September 2015

    • Leisure trip
    • Couple

    Hate paying for parking At higher priced hotels and wasn't stated on website

    Great location, great staff, comfortable, free wifi, breakfast ok. Would stay there again.

  • Reviewed: 12 April 2015

    • Leisure trip
    • Family with older children

    The hotel is currently being renovated so was abit of a building site although the management have tried hard to deter the building work from the clients view . Tea & coffee in the room would be good , also our aircon didn't work

    Hotel de france is well situated in the heart of Chaumont , the parking is beneath the hotel and included in the cost.

  • Reviewed: 31 January 2015

    • Leisure trip
    • Couple

    Hotel data on booking.com did not reveal building was in mid-conversion to an Ibis chain facility. Did not reveal restaurant would be closed.

    Good location

  • Reviewed: 23 May 2016

    • Couple

    Over priced

    Good location

  • Reviewed: 14 March 2016

    • Leisure trip
    • Family with young children

    The restaurant was very slow , taking orders etc, the food was good when it eventually arrived

    It was a comfortable room with a very comfortable bed

  • Reviewed: 21 October 2015

    • Leisure trip
    • Couple

    Nothing

    Comfortable bed good location safe garage

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