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Reviews of Ibis Styles Cognac 3 stars

84 Avenue D'angoulême, 16100 Châteaubernard, France

#3 of 5 hotels in Châteaubernard

Guests' Choice

Review score

Based on 316 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    9

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 - 35

  • Reviewed: 30 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    clean and comfortable, though the bathroom was on the small side re getting round the door to get to the shower. Ideal location re 15-min walk into Cognac or a few moments drive, and just off the main motorways. Good facilities and a lovely pool - very clean and well looked after. Breakfast was lovely too, but unfortunately no ‘real’ dinner except a limited menu that the staff can put together (suspect it’s pre-cooked/frozen) like pasta and burgers, for example. My advice is to head to Town as some lovely and inexpensive restaurants with local and regional menu/products. Duty Manager (tall chap ... I’ve forgotten his name) ... might be the overall Manager ... made you very welcome, and was always smiling and helpful. Good stopover point for a day/two and price was good too.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Business trip
    • Group
    • Standard Family Suite with 2 Connecting Rooms (4 Adults)
    • Stayed 3 nights

    swimming pool only for show, water too cold and outside shower not working. air condition not so cool!!

    bed is comfy and breakfast had fresh orange juice which was a good start

    Stayed in May 2018

  • Reviewed: 2 December 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night

    No food available except breakfast. No beverage making facilities in room but these were available (free) 24 hrs in the Reception area.

    Good sized rooms, high standard of cleanliness throughout and courteous helpful staff. Range of hot and cold dishes for breakfast.

    Stayed in November 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful and very friendly staff at reception, bar and restaurant. Hassel free checking in despite problems with booking.com reservation. Spacious, clean and very quiet rooms. Comfy bed and pillows. Great location with free parking. Close to steak restaurant and grocery shop.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too cold to use pool. Long walk into town.

    Comfy bed. Fab breakfast. Disappointed BBC news channel didn't work. 35 min walk into a great city. Recommended.

    Stayed in October 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The hotel is very modern and comfortable. It is only 5-6 km from the center of Cognac. There is a swimming pool and the breakfast is an excellent buffet.

    Stayed in September 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would be preferable to have kettle in room. Bed a little hard!

    Free parking, friendly staff, luggage trolley to take bags to room, nice big room with air con & wet room, lift, breakfast very good, although no drink making facilities in room, you can make hot drinks for free in reception.

    Stayed in June 2017

  • Reviewed: 22 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    nothing.

    breakfast were good, bedroom really clean, aircon efficient,

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad drain smell in corridor but room was ok. Smell had gone in the morning

    Stayed in May 2018

  • Reviewed: 28 September 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good breakfast great wifi

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Access road

    Breakfast and friendly staff

    Stayed in September 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Tea / coffee in my room?

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Arrangement of bathroom.

    Very nice hotel with family atmosphere

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We thought when we booked that there was a restaurant on site. Only snacks available

    Room easy access for older people with mobility problems

    Stayed in September 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    good location nice pool good choice for breakfast, bed was comfy but duvet was very heavy and too hot for summer use, air con effective but noisy.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean. Comfortable. Friendly management. Good choice at breakfast and we'll organised. Staff checked to make sure people were okay.

    Stayed in July 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    To far from town

    Stayed in June 2017

  • Reviewed: 25 November 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clan and quite

    Stayed in October 2016

  • Reviewed: 14 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The staff were all friendly and smiling. It makes a big difference, thank you.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of bathroom. Some strands of hair stuck on shower wall Grouting in serious need of redoing.

    Quiet

    Stayed in October 2016

  • Reviewed: 14 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing was wrong.

    Breakfast was very good.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    The air con in the room at night was very noisy. It would have been nice to be able to buy some snacks from the bar.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with older children
    • Standard Family Suite with 2 Connecting Rooms (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Smallness of towels

    The connecting room and value for money

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 February 2016

    • Leisure trip
    • Couple

    For the price, definately not up to the standard of other IBIS Style's - looked like a revamp.

    Convenient to find, dog friendly. Nice bathroom and breakfast area.

  • Reviewed: 21 June 2015

    • Leisure trip
    • Couple

    No restaurant and only one place to eat within walking distance. In the middle of a "commercial zone" Nowhere to relax in the evening if it was cold or wet outside.

    Not for long stays, but very comfy. The pool is brilliant and relaxing after a long hot days driving. We stayed one night on the way down to Southern France and two nights on the way back. Well pleased.

  • Reviewed: 22 March 2016

    • Business trip
    • Solo traveller

    it was a short stay, hotel is close to the industrial sites of Cognac, conveniente for business travellers visiting these sites.

  • Reviewed: 22 February 2016

    • Business trip
    • Couple

    so so,,,normal

  • Reviewed: 28 January 2016

    • Couple

    Staff very friendly. Breakfast had lot of choises. And the rooms were very nice and clean

  • Reviewed: 22 October 2015

    • Couple

    No tea or coffee making facilities

    It was central location

  • Reviewed: 20 October 2015

    • Leisure trip
    • Couple

    Thé air conditioning was too loud to sleep with il on, but the bed was far too hot because of the heavy duvet.

  • Reviewed: 7 October 2015

    • Leisure trip
    • Group

    Got bitten by something in the bed. In 8 different locations all over my body. Was painful.

    Location was not bad

  • Reviewed: 17 August 2015

    • Leisure trip
    • Family with older children

    trying to find hotel

    Everything

  • Reviewed: 4 July 2015

    • Leisure trip
    • Couple

    web based wi fi

    friendly and courtous service,rooms quite and well fitted out, breakfast of good standard on the terrace by the pool,

  • Reviewed: 30 June 2015

    • Leisure trip
    • Couple

    No Evening meal in restaurant

    Swimming Pool

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 35

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