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Reviews of Hôtel Thalasso-Spa Ile de la Lagune 5 stars

Boulevard De L'almandin, 66750 Saint-Cyprien, France

#3 of 21 hotels in Saint-Cyprien

Guests' Choice

Review score

Based on 139 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    6.8

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Showing 1 - 22

  • Reviewed: 13 April 2018

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    The roomservice staff whom you call are pretty bad at English. Also the menu selection during the day is very poor. Lots of plates on room service menu (also the ones served 24/7) couldn't be fully made because of the restaurant being closed during the day.

    Lovely property. Quite place and pace around. Lovely views. The suites are very spacious and comfortable, modern and in good condition. Friendly staff. Michelin restaurant onsite.

    Stayed in April 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything in the room and the view in particular The heated swimming pool on the roof The excellent food And mostly a friendly staff and great service to make our stay one of the best

    Stayed in January 2018

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 12 nights

    Hammam Hygiene: There is no water hose to rinse the benches. Heated sea water pool: Hazardous separation walls in various locations. Wifi: Poor connection in bed room; need to stand near the door to (re)initiate; need to agree to the general conditions for each new internet session; connection fails in bed area. Breakfast: Rather poor buffet compared to other 5-star-hotels (few hot dishes, no vegetables). Bedroom: Floor laminate in poor condition; Stained carpeting.

    Very quiet location! Excellent restaurant!

    Stayed in September 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Top rated restaurant but we found the food a little disappointing

    Rooftop pool with glorious views of the sea and mountains Excellent spa Delicious breakfast

    Stayed in July 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Riom was small-not enough closet and storage space but very chic.

    Food was fantastic and the heated spa pool on the roof wonderful--views of mountains and water. It was my birthday and we got a special menu with our names on it.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Not within easy walking distance of shops, restaurants and beach so car necessary. Jazz not what might normally be expected.

    The excellent restaurant dinner, the spa and pools facilities, the quality of the bedroom. attractive nterior and external environments. Staff friendly and efficient.

    Stayed in April 2017

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing around the hotel but it is the whole point of being on an island! So not a negative point at all. It makes it quiet!

    The restaurant is amazing. The top floor pool is very relaxing. The Spa facilities and staff are exceptional. They very kindly upgraded our room on arrival. The shuttle service to the beach is very cool.

    Stayed in August 2016

  • Reviewed: 27 May 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was excellent, went for birthday celebration food, ambiance and service were second to none. Staff all round were excellent.

    Stayed in May 2018

  • Reviewed: 24 March 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    La situation

    Stayed in March 2018

  • Reviewed: 14 December 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were small

    Restaurant and service was great

    Stayed in December 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Family with young children
    • Prestige Suite
    • Stayed 3 nights

    everything

    nothing

    Stayed in October 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The band was very loud and could be heard clearly in our room until 11.30pm

    Fantastic luxury.

    Stayed in August 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Diner at the restaurant excellent! Roof pool very nice.

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 February 2016

    • Leisure trip
    • Couple

    SHOWER WAS BLOCKED IN THE ROOM HAMMAH NOZZEL IS NOT COVERED AND I BURNT MY FINGER (MY FAULT) BUT STILL NOT UPTO STANDARD DIDNT FEEL LIKE BELONGING

    ROOM FOOD LIVE MUSIC IN THE BAR

  • Reviewed: 27 September 2015

    • Leisure trip
    • Couple

    Single steps in a room are an unnecessary danger. Our room had 100mm step up into the bathroom, same into the toilet. About 25% of the room at the patio doors was down a 150mm step with sharp cornered furniture in the "fall zone". The room entrance door, the toilet door and the bathroom doors could all clash, and showed damage where they had. The lift had a broken handrail and a cracked mirror.

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    Everything was great!

    Besides the amazing roof-top pool, we loved our room with views of both the mountains and the sea. We ate twice at the superb L'Almandin gourmet restaurant in the hotel. Yummy! And finally, cannot say enough about the staff. Hospitality on steroids! Merci beaucoup beaucoup!

  • Reviewed: 28 April 2015

    • Leisure trip
    • Couple

    The pictures are deceptive - it is not on it's own private island and is not next to the sea. The air conditioning did not function at all even after they had tried to fix it. We had to open the door onto our balcony at 3am to get some air in order to sleep.

    Pauline on reception was very helpful.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    Location, evening dinner - excellent food and good value

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with young children

    All!!!

  • Reviewed: 16 July 2015

    • Leisure trip
    • Couple

    A beautiful hotel with amazingly helpful service. Two tips: take a boat to the beach and get a massage in its spa.

  • Reviewed: 5 February 2015

    • Leisure trip
    • Couple

    Cold pool Closed human Rude staff Expensive rate

  • Reviewed: 22 January 2015

    • Couple

    Ants in the bathroom !

    Friendliness of staff

There is 1 review without text. This impacts the overall review score.

Showing 1 - 22

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