Reviews of Hotel De Gramont
3, Place Gramont, 64000 Pau, France

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Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in September 2025
Verified reviewExcellent location and excellent customer service. And it's right next to a Bib Gourmand restaurant.
N/A
Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewLocation is good, staff is very friendly. But room was very small with limited movement, because it was on 4 floor with slanting roof.
Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewThe location is excellent - a short walk from the centre. The room was spacious & modern with a lovely view over the square. Staff were really nice.
.
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewWe had a very nice room, the hotel was close to the center and the castle and of course the fantastic Boulevard Des Pyrenees
Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewThe room was covered in mould on the wall near the window (room 9). This is completely unacceptable, especially for a 4-star hotel, which should take care of all rooms, even those at reduced prices. Given the extent of the mould infestation, it doesn't seem to have happened overnight...
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewIt was in great location.
There was absolutely no facility beside 1 pool table.
Reviewed: August 24, 2025 · Stayed in July 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewWhilst the property was old, it was very clear and ideally located to visit Pau.
Nothing.
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewExcellent location, large clean room with a big comfortable bed.
Reviewed: August 18, 2025 · Stayed in July 2025
Verified reviewReviewed: August 15, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in May 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewBreakfast was great-good selection of fresh produce-plentiful supplies-relaxed atmosphere. Great soundproofing.
Tea and coffee -poor selection in room. No water in room
Reviewed: August 4, 2025 · Stayed in August 2025
Verified reviewParking was only €1.50 for 24hrs in the local car park in Verdun. Amazing value.
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewIts location was excellent.
The hotel smells and the first room we were given was in the basement, next to the hotel’s laundry room. It was very dark and dank and the smell of drains and damp was unbearable. However, the staff quickly provided us with alternative rooms, which were much better.
Reviewed: July 20, 2025 · Stayed in June 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewLocation, helpful staff
N/a
Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewGreat location and room was quiet even though in the centre of town. Not 5 star but good value for money.
Place is a little rustic but seem to be making a good effort to keep things clean and the staff are good.
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewCharming hotel. Very friendly and helpful staff. Excellent location. Very good breakfast. Clean and well-appointed bathroom. Comfortable bed. Aircon worked well. Would definitely stay there again.
Room and bath a bit small but seemed appropriate in a very old, charming building.
Reviewed: July 8, 2025 · Stayed in July 2025
Verified reviewLocation. Vibe.
Double bed was two singles zipped together.