132, Rue Trivalle, 11000 Carcassonne, France
#12 of 40 hotels in Carcassonne
Guests' ChoiceBased on 371 hotel reviews
8.4Cleanliness
8.8
Comfort
8.4
Location
9.7
Facilities
8.1
Staff
9.4
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 15 April 2024
Richard
United KingdomA good location, 24 hour check-in, comfortable rooms and a pleasant continental breakfast, all at a very reasonable price. I'd definitely stay here again.
Stayed in April 2024
Reviewed: 10 April 2024
Michael
United Statesall
Stayed in April 2024
Reviewed: 22 March 2024
Janet
FranceLocation is superb. Just below the castle walls so an easy walk into the medieval cité. The staff couldn't be more helpful or friendly and also made our dog very welcome. They have limited parking in their car park which is out of sight and not a problem in March but also secure underground parking if preferred. The room is on the small side but not a problem for an overnight stay and we had a fabulous view direct to the cité
Stayed in March 2024
Reviewed: 25 February 2024
Adrian
ItalyN/A
Great location. The breakfast was indeed good.
Stayed in January 2024
Reviewed: 24 February 2024
Krzysztof
PolandNothing
Location and staff friendliness
Stayed in February 2024
Reviewed: 7 January 2024
Menhinick
United KingdomALL GOOD
All good
Stayed in January 2024
Reviewed: 4 January 2024
Lucas
NetherlandsNice rooms. Clean. Quiet. Next to entrance of castle. Very friendly personal.
Stayed in December 2023
Reviewed: 2 January 2024
Paula
United KingdomNothing not to like !
Excellent hotel, friendly staff, clean, comfortable compact rooms ! Secure parking for €10. Fabulous location 5 minutes from the Citi, would highly recommend
Stayed in January 2024
Reviewed: 26 December 2023
Meyer3660
United StatesI did not like that the 2nd floor balcony with an excellent view of the castle was off limits except at breakfast
The desk clerk on my arrival was exceptional. He was helpful, energetic, and intent on meeting any of my needs. All the staff were very good but he was a notch above.
Stayed in December 2023
Reviewed: 22 December 2023
Ankrah
United KingdomThe light above the beds
Good and just the right amount of options
Stayed in December 2023
Reviewed: 1 December 2023
Markus
CanadaAll good
Great location with a wonderful view of the castle
Stayed in November 2023
Reviewed: 20 November 2023
Lucienne
United StatesLocation and staff
Stayed in November 2023
Reviewed: 11 November 2023
Linsay
United KingdomThe pillows were rubbish and the 2nd night the room got so warm we couldn't sleep
The location was perfect, breakfast was really good
Stayed in November 2023
Reviewed: 9 November 2023
Xavier
BelgiumNothing to mention !
Very nice located hotel with friendly staff who facilitated our arrival on bicycles with a secured parking. Tiny room (space is scarce) but very clean and functional. Excellent generous brekfast!
Stayed in October 2023
Reviewed: 5 November 2023
Tristram
AustraliaBathroom arrangement a bit ordinary!
Great location in a great place!!
Stayed in October 2023
Reviewed: 2 November 2023
Stephan
GermanyLooking at the city map it's obvious, so this is just for the sake of completeness: the rooms are smaller than average. That's the disadvantage of staying in a historical building with affordable price.
Very nice staff, clean room, excellent location, view to the citadel, quiet street. I parked my car in a side road because I checked in too late to benefit from the hotel parking, but even so, I didn't worry about the safety of my car.
Stayed in October 2023
Reviewed: 31 October 2023
Robyn
AustraliaThe lighting was a bit dull. We were friends travelling together. We had twin beds but very little distance between the beds.
Great location. Small room but we were out most of the time so it didn’t matter. Our room had a beautiful view to the citadel.!
Stayed in October 2023
Reviewed: 31 October 2023
Beverley
United KingdomEverything was fine.
Spotlessly clean, fresh soft towels and plenty of hot water. Staff friendly and helpful and location great.
Stayed in October 2023
Reviewed: 27 October 2023
Teresa
United KingdomMy husband found that it was hard to find a light in the dark when he wanted to use the bathroom.
The room was cosy, and the bed was comfortable. The room was clean. The staff were very accommodating. Only a little walk to the medieval cite. Parking was a bonus.
Stayed in October 2023
Reviewed: 19 October 2023
Aine
IrelandI found it easily on bus route from airport
Stayed in October 2023
Reviewed: 17 October 2023
Zharykava
Belarusbathroom
location, staff and breakfast
Stayed in August 2023
Reviewed: 16 October 2023
Jayne
United KingdomDouble room was quite cramped Property looks a little neglected from outside.
Close proximity to Carcassonne old town Friendly staff & wonderful breakfast buffet
Stayed in September 2023
Reviewed: 11 October 2023
Claire
United KingdomThe location was very good as it was close to the medieval city of Carcassonne and had views from the breakfast area towards the city walls.
Stayed in October 2023
Reviewed: 9 October 2023
Richard
United KingdomRooms very small
Location
Stayed in October 2023
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